I prefer my trolls to have good grammar in their thread titles

scottfa


Wow, some responses. Correct me if I am wrong but isn't she just seeking an answer? Shouln't Cake be able to tell her why she isn't a loyal customer in a timely manner? That is just bad customer service. I mean you can't call without an hour wait, people don't get back to you as promised, you don't get emails  unless you get lucky. And we blame the victim. Maybe a lot of you have grown up with the system as poor as this, I sure didn't. The companies I worked for would be ashamed of themselves. As I speak I need to return a brand new interface to a company because it is defective. I have to pay the return shipping. No one seems bothered by this stuff.
By the way, I have been a loyal customer since the DOS 3.0 days. No emails for me either.

Scott
Problem is, I have seen probably , oh 20 or so different posts in the last couple of years like this, maybe more. But there are thousands who get the results they need when they need them. So your post is not fair. Maybe she did get a raw deal? I don't think so, if you read the threads in order.
Anyone who will warn people NOT to buy a product is a troll to me-just pissed and wanting revenge.
Sorry This is not the norm and if you have been a customer as long as you say then you know better. If you have been having trouble since the dos 3.0 days, then why the heck are you here?.
 I have been here since CWPA 6, that's a while ago. I have not had these problems. Guess I'm just blessed?
I have no doubt some folks have problems, true enough. But it's not even close to the norm.
BTW
What company did you buy the hardware from? Are you saying CW is making you pay a re-stocking fee for a defective product?
If so.
That is bull-On your part. plain and simple. I have done this more than once-No restocking fee. Not here anyway

---Why post all these complaints here?--As if any of us can fix your situation?  You, Vikki, either tend to be hysterical, or - more likely, you have an agenda to keep promoting another new DAW, considering it's mentioned at the opening of this thread, and you had an earlier thread with that DAW in the subject line.  IMHO, you're trolling, whether or not that's your intention.  And actually, it's possible you're always hysterical And a troll at the same time. 

If I moderated this Forum, I'd be a dictator in situations like this.  >Delete< ---highly questionable posts like this would be gone.  They serve no constructive purpose.

Randy B.

rbowser


---Why post all these complaints here?--As if any of us can fix your situation?  You, Vikki, either tend to be hysterical, or - more likely, you have an agenda to keep promoting another new DAW, considering it's mentioned at the opening of this thread, and you had an earlier thread with that DAW in the subject line.  IMHO, you're trolling, whether or not that's your intention.  And actually, it's possible you're always hysterical And a troll at the same time. 

If I moderated this Forum, I'd be a dictator in situations like this.  >Delete< ---highly questionable posts like this would be gone.  They serve no constructive purpose.

Randy B.

The purpose it serves I guess is Vikki has gotten to post her complaint, and you got to blast her for it. Really Randy as much good as you do with your helpful posts, you would have been better off IMHO to just let this one go. But hey you have every right to post as you see fit, as we all do.

 

Hi, Thatsastrat - I think shrinking away from posts like this isn't healthy.  I'd much rather gives trolls the blast they deserve.  No Forum host should have to tolerate this kind of intrusion.  Thanks for the kind words though.

Dave Escobar - I'm sure you mean well, but I feel you are being totally naive and blind to Vikki's agenda.  She made her intentions clear before this thread.  I better set her on "ignore"--do we have that function on this Forum?  I'll look it up, never wanted to before.

Randy B.

dontletmedrown


I have no idea of anyone's history or agenda.  Just calling it how I see it.  Happy blasting.

Hi, Dontletmedrown - Having some idea of someone's history or agenda is helpful, but I understand that not everyone visiting the Forum can be aware of those things.  I understand you're calling it as you see it with your limited information.  I'm calling it as I see it from my slightly more comprehensive information.  -- I'm never happy to blast.  I'm just tired of visiting Forums which aren't better at keeping their pages under better control.  When people stay passive and uninvolved, letting their environment pile up with junk, they can lose the good place they had.

Randy B.

I have stayed out of this thread because I thought it would die a natural death.

I am not all that sure what Vikki is wanting from this thread. Nor am I sure if the OP is trying to find out something. It is very unclear to me.

If the OP wants to buy then that is an easy way to do it in the store online.  If the OP is looking for info then a question here or a look around the web site should get the answer.

On the other hand if the OP is trying to stir up trouble then anyone having a problem with it should report the OP.

We are not is a position to know what is in the mind of any given poster. Sometimes its easy to tell but we can never be completely sure. We can make our best guess and come after them but in the end that is of little use. We are far better off simply reporting them to CW via the easy report button by every posting.

I will say this though, I was finding Randy's posts here on target. He makes a good case for them and I believe he is if not very right at least close.  My view is the OP has deliberately obscured any real true issue the OP may have with CW in order to paint a very negative picture of CW. This is after reading this thread and the other one.

I am not all that sure about the OP so I have said nothing here.

I do know Randy through his postings and I know that he would not get involved in this if he didn't believe strongly in what he is saying.  

If one can make a case that is believable about the OP not being a troll I am all ears. But maybe it would be better for all if this thread did die now.

dontletmedrown


You're right, not everyone can spend every free minute here studying thse forums.  To be completely honest Randy, I read a lot of your posts here and quite a few of them are are very snide, argumentative, and condescending (kinda like your last post to me) .  Maybe you might want to consider your own history and how others here might be perceiving you. 

At what point does the troll-stopper become the troll?  Just a thought.  Have a good one.

I also totally disagree with your view of Randy.

Ah well, I may well have gone too far.  When I gets my dander up, it's hard to put it down.  I have said what I think, but of course that doesn't make me right.  As always, it's all IMHO.

But my dear dontletmedrown, you feel I was being condescending when I used the word "naive" in my earlier response to you.  Good heavens, naivete isn't a disease, and it's not at all a put down.  I am sure I'm naive about many things, and for many of those things, I plan on remaining that way.

No need to exaggerate though, saying that "quite a few" of my posts are snide and argumentative.  From feedback here on the Forum, I'm confident most people find my posts for the most part to be helpful, patient, humorous.  I've only been tough and rude on the rare occasion when that seems necessary.

Vikki, if I've maligned you, do come back, but do try to stick to the subject and not advertise other music software programs, either by design or accident.

Randy B.

Well, I think I will say something now. The title of this thread, just like the title of the other thread the OP created gets on my nerves. It reminds of the tabloid newspaper headlines: "Half Dinosaur-half man found in jungle!", or "Is Obama the Anti-Christ?" or "New biblical scriptures found in cave in Israel predict end of the world in 2012" etc...

Let's tone down the drama... 

Honestly if I were Cakewalk, I would probably get a kick out of making people like the OP wait, because they are impatient, I know that's not good customer service, but sometimes I feel that good customers deserve good service and bad ones deserve bad service or no service.. 

but in the end... why can't we all just get along and be happy?