Tripecac

I was hoping that what I wrote would explain the process, and the OP would understand that

 
Sorry, but I'm not after explanations and excuses and accusations of ignorance.  I am after bug fixes.  That is why I am squeaking.
 
Someone in another topic said that he had to submit problem reports multiple times in order to finally get attention from "the bakers" (whose response time often makes them seem more like "the baked").  For that user, spamming via the Problem Report form is what worked.
 
Does anyone else have that experience?  Is resorting to sending multiple problem reports paraphrasing the same bug likely to decrease the baked's response time?
 

As a developer, I normally appreciate when someone find my bug. And keep the person informed about fixing, obviously not waiting for appreciation (that was my bug which has disturbed someone

 
I normally appreciate when testers find my bugs.  Not so much when end users find them, although it is gratifying to fix 'em for a "live audience" rather than just the QA team.
 
What I find on this darling forum is that whenever I post a bug or "I am missing this feature from 8.5.3" post, the forum's first general reaction is to point a finger back at me and say "it must be your computer" or "well, here is a multi-step workaround and if you are not content to accept the workaround rather than a fix then you are a mulish griping idiot".
 
Post a bug to Cakewalk.  Get ignored.
Post a bug to the forum.  Get insulted.
 
Not that I care about getting insulted.  Obviously.  I just care about getting my bleeping bugs fixed!

You seem to have more problems with Sonar than most people, if I had as much trouble with a program as you seem to have with Sonar, I would move on to another DAW, just sayin'.........

I think many of my problems stem from the fact that I do a lot of real-time PRV editing, so anything that requires extra keypresses or workarounds is super-annoying.
 
Usually I record a jam or loop, and then listen back to it, fixing note timings, velocities, and pitches during playback.  I like to work quickly (since I limited time to devote to music), so keeping playback going is part of that.  Any time I have to stop playback I get frustrated.
 
I found 8.5.3 really good at letting me edit things without having to rewind or stop playback very often.  For whatever reasons, X1/2/3 caused more interruptions, and Platinum is even worse.
 
Sonar can be used in many different ways.  I use it as a soft synth sequencer and spend all of my time with the piano roll view on one monitor and track view in the other.  I don't use console view, staff view, step sequencer, preset MIDI loops, mastering plugins, autotune, or the majority of the plugins and features which have been advertised recently.  Just the piano roll, track view, and soft synth windows, which are mostly Native Instruments rather than Cakewalk.  And the occasion CAL script (e.g., adjust note volumes).
 
Given that I use a *very* limited feature set, I am perhaps more sensitive than other people when one of those features is "acting up".  Other people think of Sonar as a HUGE suite of stuff.  I basically think of Sonar as a sequencer.  I want that sequencer to work smoothly, consistently, and predictably.  8.5.3 was great.  It did everything I needed.  X1 broke some things for me.  Platinum has broken more. 
 
I miss 8.5.3 but I don't want to go back to it, because that would mean all the money I have spent since 8.5.3 has been a waste.  I would prefer if Cakewalk would add back what they took away and fix what they broke. I have already posted (multiple times) what specific features I would like to see fixed, so I won't repeat them here.  But they are mostly about the same thing: trying to prevent interruptions when editing in the PRV during playback.

please link to the post where you indicated what was neglected tripecac-- I may be able to plus one some of your complaints

Here are the issues that are annoying me the most (every day):
 
http://forum.cakewalk.com/Piano-Roll-Show-all-or-some-note-velocities-if-no-or-some-notes-selected-m3403432.aspx
 
http://forum.cakewalk.com/Piano-Roll-grey-and-white-gridlines-get-misaligned-Sonar-Premium-m3357021.aspx
 
http://forum.cakewalk.com...513.aspx?high=tripecac
 
http://forum.cakewalk.com...5-update-m3424038.aspx

Thanks tripecac --- I'll explore tonight and rereport what I can reproduce

Tripecac - The explanation of how you use SONAR explains a lot. Along the same lines, I've been "squeaking" about a "drum machine mode" for MIDI where you can loop and edit in the PRV while still seeing what was recorded previously. I use the Step Sequencer instead because it fulfills pretty much what I want, but there are times that using the PRV would be more appropriate. You may find that rewiring Reason into SONAR gives you the best of both worlds. 

MIDI where you can loop and edit in the PRV while still seeing what was recorded previously.

That would be awesome!
 
I believe Logic has that functionality, at least the version I tried about 15 years ago! :)

Tripecac
In April, I used Cakewalk's Problem Report form to log two bugs I found in Sonar Platinum.  As of today, the Problem Report page says the following about their status:
 

The current status of your report is
New
This is a new problem report. It has not yet been reviewed by Cakewalk.

 
How long does it usually take for Cakewalk to review its problem reports?

 I agree that this is very annoying. It feels to me like an utter waste of time carefully writing along the lines that Cakewalk suggests, if months and months go by with no-one even having acknowledged the report.

Just a message of support:  me too.    Report a problem, taking the time to reproduce it carefully and fill out the problem report?  It's ignored.    Describe it on this forum?   The regulars pile on, showing why you're wrong about how you describe it, how you use the program, and also that there's a work-around (see above, right here in this thread: work-around = never fixed; so, regulars saying "work-around" hurts you, hurts me).   Complain about it on the forum?  You're a pest.     Criticize the program and the programmers?   A slew of fans accusing you of all kinds of things.      
 
I never fill out a problem report any more; less and less often do I come here and complain.    I still use Sonar, I still send them money when asked, but I have zero loyalty to a company that does zero good for me.    One of these days I'll find another option for the special ways I use a sequencer, and I won't look back.     Sonar 5-8 were really pretty good programs, in retrospect, and sure, i like 64 bit systems and more processing power and way more memory, but CW didn't provide that. 

williamcopper - That's exactly how I feel.  Must be a Virginia thing! :)  (I'm originally from Charlottesville)
 
Have you contemplated switching to Logic?  When I used it in 2000 or 2001, I was very impressed, although at first its UI felt more "alien" than Cakewalk Pro Audio did (since Logic was more Mac-based and CW's program was more Windows-based).  The reason I ultimately chose Cakewalk was because Logic abandoned its Windows support.  If I had a Mac now (which I don't) I'd definitely try Logic now; I loved the customisability!  Of course, I don't know how Logic had changed over the years...  Maybe, like Sonar, it got a "makeover" which turned it from the intellectual girl next door into the unapproachable dumb blonde (which all the forum regulars drool after).