Helpful ReplyLockedNO MORE Monthly updates for me rant

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Anderton
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Re: NO MORE Monthly updates for me rant 2015/12/04 10:22:04 (permalink)
Richard Cranium
That's exactly how I felt, to me it was an open license to release half baked goods, and we have certainly seen evidence of that, Start Screen anyone ? everyone knows the others as well as I do.

 
As referenced above, Steinberg released an update and people complain about all the bugs and issues. People complain about incompatibilities with Native Instruments updates. People complain about bugs in El Capitan and iOS, and those are from a company with $200,000,000,000 cash on hand and virtually unlimited resources. Consider how long it took between updates to Studio One...then check out the issues on the PreSonus forums.
 
So using your logic, one can only conclude that NOT having monthly updates is an open license to release half-baked goods.
 
Frequency of updates and bugs are NOT related. Releasing software and finding that bugs exist in that release ARE related. Whether you release software once a month and have a lesser number of bugs or release yearly and have a greater number of bugs, you'll end up with bugs upon release of software.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#61
Anderton
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Re: NO MORE Monthly updates for me rant 2015/12/04 10:54:53 (permalink) ☄ Helpfulby Vastman 2015/12/04 13:50:58
Richard Cranium
Start Screen anyone ?



I realize that was intended to be a diss on SONAR and Cakewalk but if you actually think about it, the Start Screen is a perfect example of why the way Cakewalk is doing monthly updates makes sense.
 
When the Start Screen was introduced, it was slow and the length of filenames was truncated. I did not like the Start Screen, so I chose to disable it, and it was like it never existed. Other people chose to use it because they found the value of pinning projects and faster access to templates sufficiently beneficial to outweigh the Start Screen disadvantages. The crucial point you're overlooking is we had a choice. 
 
When I saw in an update that it had been sped up and allowed longer file names, I chose to try it out again. This time, it did exactly what I wanted so I chose to enable it and now I use it as part of my workflow.
 
Or take upsampling. When released, it could only upsample on render. Yet I was mixing an album at the time and the improvement it made in the sound quality justified the time required to see if upsampling made a difference or not on various effects and instruments. A couple months later, Cakewalk introduced upsample on playback. So was the initial release of this feature half-baked? If you choose to see it that way, then go ahead. The way I see it, I had access to a function that improved the quality of sound, and I didn't have to wait for it to be finished and do upsample on playback (which was always part of the plan). I chose to use it, and I'm grateful I had that choice.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#62
mettelus
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Re: NO MORE Monthly updates for me rant 2015/12/04 12:46:07 (permalink)
Anderton
 
[...] are from a company with $200,000,000,000 cash on hand [...]




I must admit I locked in on $200 billion "cash on hand" like a Tomahawk... I am not familiar with Steinberg, so did a quick search on it, and saw it was acquired by Yamaha (which isn't trending so well). I am curious to both the "$200 billion" and "cash on hand" definitions thrown out here.

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#63
musicroom
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Re: NO MORE Monthly updates for me rant 2015/12/04 12:55:56 (permalink) ☄ Helpfulby kevinwal 2015/12/04 14:17:07
Anderton
Richard Cranium
Start Screen anyone ?



I realize that was intended to be a diss on SONAR and Cakewalk but if you actually think about it, the Start Screen is a perfect example of why the way Cakewalk is doing monthly updates makes sense.
 
When the Start Screen was introduced, it was slow and the length of filenames was truncated. I did not like the Start Screen, so I chose to disable it, and it was like it never existed. Other people chose to use it because they found the value of pinning projects and faster access to templates sufficiently beneficial to outweigh the Start Screen disadvantages. The crucial point you're overlooking is we had a choice. 
 



I agree.  A new feature like the Smart Screen being a little slow for a month considered a bug? Oh my, that's about as painful as losing a cable wrapper.
 
I think if folks can't see the value in upgrading, then hold fast until it either fits the budget or the want/need for new features trip the buying trigger. Either way, my hope is all here actually enjoy recording!
 
 

 
Dave
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#64
Anderton
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Re: NO MORE Monthly updates for me rant 2015/12/04 14:12:01 (permalink)
mettelus
Anderton
 
[...] are from a company with $200,000,000,000 cash on hand [...]




I must admit I locked in on $200 billion "cash on hand" like a Tomahawk... I am not familiar with Steinberg, so did a quick search on it, and saw it was acquired by Yamaha (which isn't trending so well). I am curious to both the "$200 billion" and "cash on hand" definitions thrown out here.



That was referring to Apple..."People complain about bugs in El Capitan and iOS, and those are from a company with $200,000,000,000 cash on hand and virtually unlimited resources." There are plenty of online references about Apple's cash on hand.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#65
Mystic38
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Re: NO MORE Monthly updates for me rant 2015/12/04 14:47:13 (permalink)
yes indeed there are a lot of bug fixes each month, however at the same time it seems that there is also the possibility of introduction of new bugs related to new functionality.. the end result of which is that the software can never be viewed as a final stable release...
 
CW would do much better to release functional improvements on a less than monthly cycle, to allow for maintenance updates..
 
bapu
xwaveform
....the only constant change is a new update every month that never quite fixes anything. 

That's bold statement that's nigh on impossible for me to reconcile with the list of bug fixes published each month.
 
I get that you may well be frustrated. I've been taught that when I am angry it's in my best interest to take a twenty four hour breather before espousing my frustration and say things that can sometimes be irrational.





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#66
jbow
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Re: NO MORE Monthly updates for me rant 2015/12/04 14:49:42 (permalink)
I don't know a lot but... I think the best things I have done to improve everything are two:
 
1: I got a Studiocat computer and a Cakewalk approved Planar monitor and use an good interface. I use an Octa-Capture, I'm sure that now there are better interfaces but it works for me. I use NO anti-virus software, I got (finally, but in time) a USB3 docking station and HD to clone the C drive and backup the others. I do go online with it but never to a forum, I have no email on it, no social media. I only go to Cakewalk via CCC and sites like IK or ToonTrack for downloads or updates... no problems there.
 
2: Move to all (almost all) 64bit. I really try to not use any 32bit plugins. Someone said a couple of years ago... 64bit! It matters!
I forget now who said it but I agree. It was in their signature I think.. who was that?
 
If I were doing audio and video I would buy a separate computer for video and either import the video to the audio machine or the audio to the video machine. That is still a HUGE bargain compared to what one had to spend about 15 years ago to simply record good audio. 15 years may seem like an eternity to some younger users but trust me, it isn't. 15 years ago, I could not afford what I needed to do what I wanted and everything was simply frustrating all the time. Things are SO much better now. Not perfect but so much better. Wait another 15 years... will we have virtual session players? Who can possibly imagine the future, I can hardly grasp the present.
 
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#67
ampfixer
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Re: NO MORE Monthly updates for me rant 2015/12/04 14:56:37 (permalink) ☄ Helpfulby John 2015/12/04 15:17:36
I find this an interesting and informative discussion. The Kingston update was the first since X1 that caused me any trouble. I don't think Cakewalk has ever tried to sell software that is defective or half baked and I didn't go nuts with my update glitch. For some reason I'm not getting the same file package that Cakewalk thought I was getting. They don't know why, but I'm sure they're looking into it and I'm up and running so, meh.
 
Others may find this an unacceptable state and would obsessively badger the forums trying to find out why, while accusing Cakewalk of not knowing what they're doing. All of this software development and distribution is more complicated than the computer systems that sent men to the moon. So many interrelated systems and variables to be considered.
 
In a way we are testing the product as it's released. I don't think it's Cakewalks' fault that there are issues with each release. I think it's the price we have to pay for flexibility. If there was only 1 way to do each task it would be a breeze to test, however, we have a bunch of different options for almost any task and then there's the order of operations, or work flow.
 
It is not realistic to think that the coders and testers can get it right for everyone, every time. Hardware variables, software variables, order of operations and desired actions, must generate millions of combinations and permutations. And to top it all off, they change it all every month. The more we get, the more variation that must be dealt with.
 
People are going to get frustrated and vent from time to time, it's only natural. I think they get even more aggravated when the fan boys jump in and try to act as the defenders of Cakewalk. They can defend themselves and don't need your help. We're all here because we bought this product and we all want it for different reasons. People use this as a tools to support their families, while others use it for relaxation and fun. That's a pretty broad spectrum to cover.
 
If you think that there's a better option for you to accomplish your goals then go for it. If you just want something to pick at and nag others about, then go away because you are taking away from the user experience.
 
If you want to really use the product then there's no better place to go then right here. Best forums on the net and a massive brain trust waiting to be tapped.
 
Sorry for the long post.

Regards, John 
 I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
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#68
Paul P
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Re: NO MORE Monthly updates for me rant 2015/12/04 15:07:46 (permalink)
ampfixer
It is not realistic to think that the coders and testers can get it right for everyone, every time.



Maybe not, but Cakewalk shouldn't release something that they haven't even tried out, or if they did, saw it was broken and released it anyway.  The new version of z3ta+2 is a prime example.  Sound Center is probably another one.  It happens too often in my opinion.
 
 

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#69
davec69
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Re: NO MORE Monthly updates for me rant 2015/12/04 15:23:48 (permalink) ☄ Helpfulby kevinwal 2015/12/04 20:36:15
Personally, I like the monthly updates.  Leaves the choice up to me.  If I want to install, I do.  If not, I don't.  
Can't get much simpler than that.
 
I usually wait a while and keep an eye on the forum to see what the consensus of a particular update is, then act accordingly.
post edited by davec69 - 2015/12/04 15:39:13

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#70
microapp
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Re: NO MORE Monthly updates for me rant 2015/12/04 16:39:16 (permalink)
Another interesting tidbit from the Cubase forum. There, as on this forum there is a debate raging between new features and bug fixes. Someone even started a poll. As of earlier this AM, I think the bug fixers were winning like 20:1.
http://www.steinberg.net/forums/viewtopic.php?f=226&t=88945
Here it seems like closer to 50/50 with the new feature contingent possibly slightly in the lead.
I really don't think that monthly vs. quarterly updates is the issue here. Both regimes could be made to work and release less buggy code. 
I think Craig hit the nail on the head. Releasing increasingly buggy products is the new corporate paradigm. Companies cannot afford the diligence required to release near perfect code.

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#71
Midiboy
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Re: NO MORE Monthly updates for me rant 2015/12/04 16:50:13 (permalink)
I run nVidia exclusively and have never had an issue.  The "secret sauce" that Mr. Anderton mentioned is a very real thing though.  Make sure when you install your nVidia driver, you do the following three things at the minimum. 
 
1) Only do a custom install.  NEVER select Express.  
2) Make sure "do a clean driver install" is selected.  (It's on the bottom of the newest installer...this removes ALL traces of the old driver in the registry and in Windows.  THIS WILL REQUIRE a reboot when complete. (Even if it forgets to prompt you)
3) During that custom install, UNCHECK HD Audio drivers (while you are at it, uncheck the 3d Vision driver as well, unless you have the 3d Gaming Glasses...this driver is useless without those glasses and puts extra resources on the machine that aren't needed).
#72
John
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Re: NO MORE Monthly updates for me rant 2015/12/04 17:00:46 (permalink)
microapp
 
I think Craig hit the nail on the head. Releasing increasingly buggy products is the new corporate paradigm. Companies cannot afford the diligence required to release near perfect code.


I don't think that is what he was saying. I think you have misquoted him. 

Best
John
#73
Doktor Avalanche
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Re: NO MORE Monthly updates for me rant 2015/12/04 17:23:50 (permalink)
KPerry
And I'll ask again: what defines a "stability release"?  Unless *all* bugs are eliminated in it, it'll still generate heat.


1) Enhancement and new feature freeze.
2) Regression bugs tackled (that's with new functionality only, ie platinum features).
3) If time fix trivial legacy bugs that are unlikely to threaten the stability of the release.

Pretty standard practice stuff.

And it's iterative as well, meaning if the release brings up new bugs, they get fixed straight away until the release is deemed stable.

Further info about Regression testing...
https://en.m.wikipedia.org/wiki/Regression_testing
post edited by Doktor Avalanche - 2015/12/04 17:38:39

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#74
microapp
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Re: NO MORE Monthly updates for me rant 2015/12/04 18:04:48 (permalink)
John
microapp
 
I think Craig hit the nail on the head. Releasing increasingly buggy products is the new corporate paradigm. Companies cannot afford the diligence required to release near perfect code.


I don't think that is what he was saying. I think you have misquoted him. 


I don't think so. I just put it in a very terse way.
The whole attitude here is that some bugs are unavoidable. This is true. The number of bugs is inversely proportional to time spent testing to find those bugs. Cakewalk (and other companies) cannot rely on existing users for necessary revenue and must rely on new users to buy product. TIme spent on new features detracts from time spent on debugging. As time goes on, the market becomes more saturated, it gets harder to attract new users. As the product develops, it becomes more difficult to add new features. This takes more time away from testing. Over time the number of bugs increases.
Originally, the non-subscription subscription model was touted as a way to produce more features with less bugs. Is this true ? I  am not sure. Hard to quantify bu it seems about the same really. But what has happened is that I increasingly read 'It is easy to roll back, the bug that killed your  workflow will be fixed in a later release'. This to me, means that complacency in regards to quality is on the rise. I think we as users and Cake as a company must be careful about this attitude.
Whether Cake does a formal monthly release model or not is irrelevant to me. They could just as well release updates in an ad hoc manner. Any method that works for Cake, works for me as long as things are fixed and Cake survives.
This is not an indictment, it is simply recognizing the result of the complexities of the modern market evolution. Do I like it, not especially. Can I do anything about it? No.
 

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#75
Gary McCoy
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Re: NO MORE Monthly updates for me rant 2015/12/04 19:19:19 (permalink)
I have been updating every two or three months.  No problems so far.  None.
 
#76
charlyg
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Re: NO MORE Monthly updates for me rant 2015/12/04 19:35:30 (permalink)
Someone seems to forget that EVERYONE with a MS OS has different hardwar,e software,and maybe even OS versions. Not to mention many configurations and settings on the way. There is NO WAY for ANY company to test every possible combination. To say it's the fault of the company is just asinine...or juvenile. You can pick...
 
Better yet, please list all bug free programs you know of.....
post edited by charlyg - 2015/12/04 19:48:03

 
 
#77
microapp
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Re: NO MORE Monthly updates for me rant 2015/12/04 20:17:20 (permalink)
charlyg
Someone seems to forget that EVERYONE with a MS OS has different hardwar,e software,and maybe even OS versions. Not to mention many configurations and settings on the way. There is NO WAY for ANY company to test every possible combination. To say it's the fault of the company is just asinine...or juvenile. You can pick...
 
Better yet, please list all bug free programs you know of.....


If you are referring to my post, you missed the jist of what I said.
There will always be bugs, their frequency will likely increase. It is the result of market forces. Just because bugs are inevitable do not become complacent. Deal with bugs in whatever way you see fit as long as you deal with them.

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#78
kitekrazy1
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Re: NO MORE Monthly updates for me rant 2015/12/04 20:40:15 (permalink)
 Mine is an economical decision.  Something that has impressed me more is the communication between developers and the end user that use to be almost nonexistent.

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#79
microapp
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Re: NO MORE Monthly updates for me rant 2015/12/04 20:55:27 (permalink)
I do not think anyone can argue that the monthly payment option does not allow more people to use Sonar. If the monthly payment option normalizes their cash flow that is good too. 
post edited by microapp - 2015/12/04 21:07:39

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#80
Doktor Avalanche
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Re: NO MORE Monthly updates for me rant 2015/12/04 20:58:01 (permalink)
charlyg
Someone seems to forget that EVERYONE with a MS OS has different hardwar,e software,and maybe even OS versions. Not to mention many configurations and settings on the way. There is NO WAY for ANY company to test every possible combination. To say it's the fault of the company is just asinine...or juvenile. You can pick...
 
Better yet, please list all bug free programs you know of.....


Yup and cakewalk as do other companies have to rely on customers to test their products somewhat. MS Windows 10 perfect example. That is a given and has been the new paradigm for quite some time. Basically software houses have released open source development methodologies work (ie agile).

I may have missed this. Can you please quote the people asking for bug free software?
post edited by Doktor Avalanche - 2015/12/04 21:12:44

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#81
Anderton
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Re: NO MORE Monthly updates for me rant 2015/12/04 21:06:36 (permalink)
microapp
John
microapp
 
I think Craig hit the nail on the head. Releasing increasingly buggy products is the new corporate paradigm. Companies cannot afford the diligence required to release near perfect code.


I don't think that is what he was saying. I think you have misquoted him. 


I don't think so. I just put it in a very terse way.



As someone who has been deliberately misquoted so people can use that to advance their own agendas, I think you gave an accurate summary, depending on how you define "diligence." If you mean:
 
"earnest and persistent application to an undertaking; steady effort; assiduity"
 
I believe companies by and large do make a real effort to produce quality products, because if they don't, they will be at a competitive disadvantage. There are some companies that ship products they know have problems, but the reality is that bugs will always be found and there can be serious repercussions if something is discovered at the last minute, when marketing campaigns and such are already in place. If they decide the bug affects 1% of their user base and fixing it would require a 3-month delay, applying the diligence to fix that bug could be economic suicide, given the thin margins of the music software industry. So if you use the above definition, they are diligent. However if you use the legal definition as:
 
"the degree of care required in a given situation"
 
...then it's true that companies cannot afford the degree of diligence required "in a given situation," e.g., software that works as expected and advertised. There are just too many variables. Even companies that do public betas don't catch all the issues.
 
Originally, the non-subscription subscription model was touted as a way to produce more features with less bugs. Is this true? I  am not sure. Hard to quantify but it seems about the same really.

 
As a very long-time SONAR user I am quite certain that there are fewer bugs being generated with new features. However they are put under the microscope because if there's one or two big features in a month, they will get everyone's attention and not be lost in the 12-24 other new features that would come all at once in a yearly update. And certainly, dozens of bug fixes every month that reach back to the queue of legacy issues is something that didn't happen before. My sense is more bugs are being squashed than are being generated. However, there's still a backlog of legacy bugs and while progress is being made, work remains to be done.
 
But what has happened is that I increasingly read 'It is easy to roll back, the bug that killed your  workflow will be fixed in a later release'. This to me, means that complacency in regards to quality is on the rise. I think we as users and Cake as a company must be careful about this attitude.

 
This is the one part of your post where I don't necessarily agree. Yes, there is complacency (resignation?) in the sense I've used - you simply cannot expect all software to work out of the chute, whether it's due to an OS change or someone in QC finding out their brother died and they had a bad day...or a hardware company in China substitutes a motherboard component because "it saves 23 cents and no one will notice." There would be complacency if when a new bug was introduced, forumites said "hey, I don't care" and Cakewalk said "yeah, we're not going to fix it." But I think Cake's track record of fixing bugs that ride along with new features is, frankly, excellent. It's rare that a problem persists past the next update. It's the legacy bugs from previous regimes that are the most problematic, because they're shrouded in the mists of time.
 
And as pointed out in a previous post, people are not forced to update. If someone finds the Start Screen's ability to pin projects and access templates easily is compelling, they might be willing to have to put up with its slow speed...while someone like me disables it, only to re-enable it when the speed issue was solved.
 
Given the current state of the art, I feel Cakewalk has made the best of the situation by offering a choice to users, which is what the rollback thing is all about. I think it's perfectly acceptable to choose to roll back or not roll back. I hear that some people have plug-in issues with Kingston, so they've rolled back. But I don't use those plug-ins, so I'm more than happy to take advantage of the significant speed increase. Of course the ultimate choice would be a la carte software, but at least for now that seems technically challenging, if not impossible.
 
 

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#82
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Re: NO MORE Monthly updates for me rant 2015/12/04 21:07:12 (permalink)
Unfortunately this is the environment we have created (allowed). It is pervasive. In order to compete, companies must adopt this mindset regardless of the desires of the individuals comprising the company or any adverse consequences thereof. Wait until the TPP/TTIP goes into effect. You ain't seen nothin' yet.

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Re: NO MORE Monthly updates for me rant 2015/12/04 21:14:56 (permalink)
kevinwal
Yes, a paraphrase of a longer comment by Noel (I type too fast, I thought Noel and Neil came out, apologies Noel!) intended to let you know that the point you made had already been addressed. Here is the relevant quote from Noel:
 
"On the other hand I find bug fixes to existing features relatively more likely to introduce unwanted side effects."
 
which seems to answer fairly well a comment you made later in the thread:
 
"A scheduled stability release (on some sort of cycle with post regression) will simply extinguish all those arguements and will send a pretty good message to people that they don't have to upgrade every month."
 
I hope that clears things up for you. Damn me as a skeptic, but I'm quite certain you didn't really need the citation; you knew exactly what I was saying. You are, after all, a Doktor. 
 
All just my opinion. As I said, the monthly updates work very well for me, and I sympathize with those for whom it is a pain.


I forgot to address this. Not at all related. A stability release would tackle regression bugs from recently released features and identified trivial bug fixing that is extremely unlikely to break the product. As per below...

Doktor Avalanche
1) Enhancement and new feature freeze.
2) Regression bugs tackled (that's with new functionality only, ie platinum features).
3) If time fix trivial legacy bugs that are unlikely to threaten the stability of the release.

Pretty standard practice stuff.

And it's iterative as well, meaning if the release brings up new bugs, they get fixed straight away until the release is deemed stable.

Further info about Regression testing...
https://en.m.wikipedia.org/wiki/Regression_testing


To back that up here is more of what Noel says, and it certainly makes sense to me. Cakewalk I'm sure does do regression similar to what I mention above all the time (they aren't crazy), they just don't do dedicated scheduled releases for it. There's always a new feature in each release.

Noel
Very often new features are isolated from other features or build upon existing infrastructure. As such any bugs arising manifest in the new feature itself and NOT in pre-existing features.
Even in the case of a complex integrated feature like patch points there were very few bugs that affected other areas of the application - and this was during its development prior to release.
post edited by Doktor Avalanche - 2015/12/04 21:35:46

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Re: NO MORE Monthly updates for me rant 2015/12/04 21:22:59 (permalink)
I edited the post above quite a bit.. Apols..

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Re: NO MORE Monthly updates for me rant 2015/12/04 21:32:31 (permalink)
What are the arguments really? Software has bugs released software will contain bugs. Wow, what a revelation.  

Best
John
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Re: NO MORE Monthly updates for me rant 2015/12/04 21:32:42 (permalink)
Craig,
I agree with you completely about the rollback feature. Given the realities of the situation, an incremental rollback is infinitely desirable over rolling back 6 months or a year to the last major update (e.g Cubase) and undoing all the working improvements.
While I do not completely agree with the concept that scheduled monthly updates automatically reduces bugs,etc,etc,etc., I think it is possible if done correctly . I do think the manner in which CW has implemented the program is a good way to mitigate many issues that arise from realities that neither CW or anyone else has control over whatsoever.  There will never be perfect software or perfect anything which humans do. But we can recognize this as a fact and take measures to reduce the impact. I think CW is attempting this.

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Re: NO MORE Monthly updates for me rant 2015/12/04 21:47:45 (permalink)
John
What are the arguments really? Software has bugs released software will contain bugs. Wow, what a revelation.  


Way to generlise a fairly complex discussion to the lowest common dominator. This adds nothing other than perhaps encouraging polarised viewpoints (perhaps targeted at people who don't read threads but have strong oponions).

You just ignore everything that has been written here and write some general statement.

If you genuinely don't know the arguements perhaps read the thread carefully.

Edited.
post edited by Doktor Avalanche - 2015/12/04 22:14:44

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Re: NO MORE Monthly updates for me rant 2015/12/04 22:30:48 (permalink)
No its an endless argument. One that at present I see no purpose for. Heck I'm not even sure what the thread is about anymore. 

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John
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Re: NO MORE Monthly updates for me rant 2015/12/04 22:35:08 (permalink)
Anderton
But I think Cake's track record of fixing bugs that ride along with new features is, frankly, excellent. It's rare that a problem persists past the next update.


And I'm going to totally agree with you here Craig. Regression issues get fixed with new features pretty well.

The crutch of the issue is they get packaged with brand new features that in turn need their regression issues fixed every single month without fail. Roll back and you are in a similar scenario just with different regression issues to cope with (which become unfixed as you have rolled back).

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