PISSED OFF X1 MATRIX USER

AFTER SPENDING ROUGHLY 1-1/2 MONTHS ATTEMPTING TO DEBUG WHY THE MATRIX WILL NOT PLAY BACK MY HARDWARE SYNTHS (WITH ABOUT 30-45 MINS THAT I CAN SQUEEZE IN TO DO SOME MUSIC WRITTING SINCE BEGINNING TO WRITE SONGS AGAIN AS A MEANS OF RELEASE ABOUT 3 DAYS A WEEK) I FINALLY LEARN THAT THE PROBLEM IS DO TO A GLITCH IN THE X1 SOFTWARE.  ADDITIONALLY, I LEARN THAT THE ONLY MEANS OF CORRECTING THIS IS TO NOT DOWNLOAD A UPDATE TO X1, BUT PURCHASE THE UPGRADE TO X2 THUS SPENDING ANOTHER $100.-ALL OF THIS COUPLED WITH THE FACT THAT THE MAIN FEATURE THAT I LOOKED FORWARD TO UTILIZING X1 WAS THE USE OF MATRIX FEATURE IS REALLY TICKED ME OFF.....I AM SO DISAPPOINTED THAT CAKEWALK DID NOT MAKE AVAILABLE A FIX VIA AN UPDATE TO X1...I KNOW THAT A $100. MIGHT NOT SEEM LIKE A WHOLE LOT OF MONEY TO SOME, BUT FOR SOMEONE LIKE ME WHO IS CURRENTLY MARRIED, TRYING TO GET OUT OF DEBT WHILE ASSISTING THREE CHILDREN THROUGH COLLEGE IS A BIG DEAL------WAY TO GO CAKEWALK!!!!1......JUST VENTING!.......OH AND DID I MENTION THE LUNCH BREAK THAT I TOOK CALLING TECH SUPPORT AND SKIPPED EATING ON MY 10 HR. WORK DAY AND NOT HAVE THE CAKEWALK TECH INFORM ME OF THIS ISSUE---I LEARNED IT FROM ANOTHER FORUM MEMBER......PRICELESS!

The Matrix wasn't broke prior to X2, it just didn't include that feature, so there wasn't really anything to "fix" in X1.
 
FWIW I'm pretty sure the Matrix view was introduced in v8.5, so it wasn't a new feature when X1 came out.  I can understand making the assumption that it might work with external synths being what it is, but I personally wouldn't have upgraded unless I was reasonably sure it was supposed to do what I wanted.  
 
I completely get the money thing though.... completely.    Maybe there's some way to trigger an external synth through a synth track, like a MIDI-loopback thing or similar?   I've never used those things myself, but it might be worth checking out until you can save up the $$.
 

NO ONE TOLD YOU NOT TO EAT MY FRIEND.
X1 HAD 4 UPDATES, BUT BECAUSE YOUR FEATURE WAS NOT INCLUDED IN ONE OF THOSE MANY UPDATES, IT SEEMS A LITTLE OFF THE DEEP END TO THROW A FIT.
THERES BIGGER ISSUES THAN THIS WITH OTHER FEATURES THAT OTHERS HAVE THAT I CAN AGREE WITH.
THIS SEEMS PETTY.
 
SORRY ABOUT THE CAPS.

dubdisciple
Chuck,  although I think the OP's caps were over the top,  he has a legit gripe.  I don't think it's a stretch of the imagination to expect that a function that bills itself as supporting midi would support both hardware and software midi devices.  One would figure that something as basic as midi sequencing would be updated .  His complaint is hardly petty considering every contemporary program that has this kind of functionality works with hardware.

I don't think asking for midi sequencing to being updated is petty at all.
I think expecting sonar to give you a 5th update is.
there were things in x2 that weren't in x1 that I so terribly wish they were.
some were very basic as well.
I wanted mark bass software in x1, I didn't get that.
but you probably think that's a little too much? well then where do we draw this line?
I think it would have been easy to put mark bass in sonar.
and it does say there is software for stringed instruments, but I have to use guitar rig 4.
believe that? I have to use a guitar sim for my bass guitar?
how petty does that sound? I think a lot.
but you didn't see me writing a thread about not eating for 10 hours and blaming that on sonar.
you cant please everyone, and weather you or he; expect that a function that bills itself as supporting midi would support both hardware and software midi devices. well which ones ?
ive used my synth to trigger loops in the matrix. have you ?
 
if that feature was so important to you wouldn't you check first before making your purchase?
I nor you can expect cakewalk to have all our favorite features. even the ones we think (yes we, us as users) think are important.
that is petty.
 
I think we have dissected and analyzed things a little to much when it comes to what should and should not be basic features.
that's why we grade, that's why a new release comes out. not because its the same daw with a new name.
 
it wasn't just the caps that was over the top, it was 75% of his op.
we cant all get our favorite hardware devices compatible by personal updates from cakewalk.
so again im saying for him to complain about his hardware device not working with the matrix, well that is too bad.
but what about my devises ? I have some that id like compatible with sonar too.
I mean hey, sonar supports midi and hardware right? lets make sure it works with every midi/hardware device out there right.
it aint gonna happen,
I know you were the second responder here and were sharing your disappointment too, my post wasn't aimed towards you at all.
it was basically a WTF to the op. cant please everyone.
and by the way, what is this devise is so conveniently did not list ?
 
disappointment venting threads are one thing, starvation, my wife and kids, need to pay for college ...well those are another. 
 
sorry if you don't agree.
last night I had time to burn, today im here to help people with questions.

I think it is ridiculous that the X1 matrix did not support midi out and nothing Charlie says will change that and I don't even use it. :-)

chuckebaby

rabeach
I think it is ridiculous that the X1 matrix did not support midi out and nothing Charlie says will change that and I don't even use it. :-)

you can name drop all you want but when it comes down to it, who cares ? you?
you just said you don't even use it.
I also didn't think this was about midi out.
I thought it was about hardware compatibility.

no it is about midi out.

Apologies for multiple posts, I had been trying to post for fifteen minutes.
 
My Zen master will not be impressed..

Sorry.

Sorry, John..

jb101
I don't use the matrix myself, but I do have many hardware synths.
 
If I have a chance over the next few days, I'll give it a try.  John says he got it to work, so I know it's possible.
 
 

I believe it works in X2a but not X1

see here's the thing, I've never made a so called "venting" thread.
I don't come here to rip cakewalk or tell everyone how bad it is.
I have, more than a few, expressed my displeasure with certain things/features.
there's a way of going about things.
when autosnap was non-functional when x1 was first released I was in trouble,
I had 2 very important projects due that went way past deadline, I lost one of the two customers.
the other was very understanding and knew what was going on(with sonar x1).
when the next update was released there were still things not fixed, so X1c was released.
 
I lost a customer, that's money to me. but let me be struck down as I stand I were to come here on this forum and rant out my
problems, blame cakewalk and expect all of you to say "I understand".
I've also expressed my displeasure with the pro-channel modules, just don't think they're as good as some other plug ins.
had it out here with a few users about that, but never said, they should have been part of an update, bla, bla, bla.
 
I understand everyone is different and some people feel the need to do that.
it still does not make it right, let me go back to what I said earlier; "there's a way of going about things".
these threads always get ugly and i'll take blame for starting that but I have no tolerance for these or goodbye threads.
they're no help to anyone and I thought that's why we are here, to help and to learn.
I should have ignored this thread, so im just as guilty as the guy who started it.
 
happy fathers day everyone.