Problem with ASIO driver ( Quad Capture )

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DeZorganiZator
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2017/02/19 17:11:14 (permalink)

Problem with ASIO driver ( Quad Capture )

Can anyone faced such problem? Really annoying this issue. If there is an error in Sonar and it flew - that's all .. When you start it ( and anything in the ASIO driver it will be something like this or just be missing the driver to ASIO ) . There is a solution,but it is annoying . You need to disable the card ,then start the mixer window : to Detect audio problems and reach the end ... Then connect the map and all the rules will work ... the Second option is to restart the PC , well, it's so clear I think ... I searched old and different sound cards is such that miracles and solutions as such, no ... Actually I'm interested in one thing : how to spice up the map without pulling the wires from her other dances ? Actually may be worth something to run,then what? Any just anything,only what needs to be done - the question ...

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    ...wicked
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/19 17:27:33 (permalink)
    This happens to me all the time with the Octa-Capture. Try switching to WASAPI driver mode.

    ===========
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    #2
    DeZorganiZator
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/19 17:31:59 (permalink)
    ...wicked
    This happens to me all the time with the Octa-Capture. Try switching to WASAPI driver mode.


    I always play guitar and keys and it is important to low latency . I think there will be problems in this mode or am I wrong ?
    #3
    ...wicked
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/19 17:36:33 (permalink)
    No, it's actually better.

    ===========
    The Fog People
    ===========

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    Win10/64   

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    #4
    abacab
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/19 17:42:20 (permalink)
    WASAPI is better in Windows 10 only.

    DAW: CbB; Sonar Platinum, and others ... 
    #5
    DeZorganiZator
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/19 17:44:49 (permalink)
    I use windows 10 x 64 ... wasapi exclusive or shared what better to choose ?
    #6
    abacab
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/19 17:47:11 (permalink)
    I am using WASAPI shared at 10 msec latency with 440 samples buffer size.  And that is with the on-board Realtek audio device on my mobo.
     
    Works great in Sonar and a few other audio apps, but not all apps can see and use this enhanced mode.  If they cannot, they will default to the sluggish MME drivers ...

    DAW: CbB; Sonar Platinum, and others ... 
    #7
    DeZorganiZator
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/19 17:48:24 (permalink)
    Thank you , i try it
    #8
    DeZorganiZator
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/19 18:10:20 (permalink)
    In Wasapi shared latence so big and i don't play ((
    Wasapi exclusive not available
    #9
    Sidroe
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/20 09:05:31 (permalink)
    I have 2 of the Studio-Captures running synched together and have always had the same problem!!! I have not been able to find a fix and believe me, I have looked for almost 3 years now. It seems that Sonar or Windows 10 drops only the ASIO driver. The rest of the drivers still operate. My only fix this far has been to uninstall the driver. Sadly, to re-install you have to go online and let Windows install for you. Roland no longer supports the drivers. I guess they handed them over to Microsoft. If Microsoft ever drops support for the Capture series I am screwed!!!!
     

    Sonar Platinum, Sonar X3e, Sonar X2a , Sonar X1 Expanded and 8.5.3 (32 and 64 bit), Windows 10 on a Toshiba P75-A7200 Laptop with i7 @ 2.4 quad and 8 gigs of RAM and secondary WD 1 Tb drive, Windows 10 desktop, Asus i5 @ 3.2 quad, 12 gigs RAM, 1 Tb drive, 1 500 gig drive, MOTU 24io, 2 Roland Studio Captures, Saffire 6 USB for laptop, Soundtracs Topaz Project 8 mixer, Alesis Monitor 2s, Event BAS 20/20s, Roland Micro-Monitor BA-8s, and 45 years worth of collecting FX, Mics, Amps, Guitars, and Keyboards!
    #10
    MarioD
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/20 10:06:57 (permalink)
    DeZorganiZator, this use to happen to me with my Octa-Capture but with the Win 10 drivers all is good. I usually turn on my Octa-Capture after Win 10 had loaded so you might try that.  Also my music computer is off-line so no anti-stuff stuff running.  Also I have Win 10 updates shut off.

    I hope this helps and good luck.



    The reason people say the vinyl sounds better is because the music was better.
     
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    #11
    rsinger
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/20 11:23:06 (permalink)
    I'm running the January release of Platinum with a Quad Capture in ASIO mode on my laptop and everything seems to be fine. The laptop is running windows 10. 
     

    Sonar Platinum, 64 bit, win 7 pro - 64 bit 
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    #12
    Cactus Music
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/20 14:10:54 (permalink)
    Not all interfaces support WASAPI and it is certainly not as good a ASIO,  It's just better than WDM or MME. 
    Here's a screen shot of my loop back test using a Tascam us1641 and a Behringer $30 USB box. You can clearly see that only ASIO mode is in sync. So it's not about latency , it's about the quality of the driver, I'm afraid Roland Interfaces are a disappointment driver wise. 

     
    For those who are not aware a loop back test is a good idea to test if your driver is reporting proper latency values to SOnar. Sonar adjusts your offset to compensate for latency so your overdubs are put down in the correct place. If the offset is out of sync, all overdubs will not be in time with your midi tracks. The above is a loopback of a frozen drum hit. Note how with the TAscam WASAPI did not fare much better than MME mode. The Tascam didn't support WDM mode so it's not shown. And see the Behringer is worse than the Tascam in WASAPI. It just tolerable using it's USB Codex which is not clear what that really is as it's a Plug and Play windows driver.   

    Johnny V  
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    #13
    davec69
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/20 15:15:02 (permalink)
    Happens to me all the time.  I just restart Windows 10, and everything is fine.
     

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    Roland Quad Capture (Bios 1.04 / 1.52 drivers)

    #14
    DeZorganiZator
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/20 15:54:55 (permalink)
    Thanks all for advices
    #15
    S.L.I.P.
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/20 15:57:41 (permalink)
    I've had the quad capture for a couple of years, and this has just started to happen to me over the last month.
    #16
    auto_da_fe
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/20 20:34:47 (permalink)
    Same here, does not happen very often since I updated Win10 again and updated to January release.
    My projects were crashing all the time and the ASIO driver would disappear.  Restart always fixed it.
     
    One suggestion was to rename your aud.ini file and let Sonar rebuild a new one, not sure if that helps, but may be a good idea to do after each Sonar update ?
     
    In my experience ASIO is still better than WASAPI, but I did not spend a lot of time checking it out.
     
    JR

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    #17
    DeZorganiZator
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/21 03:25:54 (permalink)
    auto_da_fe
     
    One suggestion was to rename your aud.ini file and let Sonar rebuild a new one, not sure if that helps, but may be a good idea to do after each Sonar update ?
     

    Reset config to Defaults ... not help
    #18
    chuckebaby
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/21 07:22:07 (permalink)
    it is possible maybe your devise is going in to sleep mode. / low power mode or your port is going in to sleep mode.
    Have you set your Windows to run in high performance ?
     
    As a test, I would unplug the unit, power down both the unit and your PC.
    Plug it back in and reboot both.
     
    ALSO- Make sure its in a USB 2 port and not a USB 3 port.
     
    I have seen interfaces go in to sleep mode or the usb ports go in to sleep mode. not even re plugging them back in will wake it. I had an interface similar to this once and needed to power off/on every time I left it idle for more than 15 minutes or so.
     
    Heres some other reads:
    http://forum.cakewalk.com/Issues-with-QuadCaptureLooking-for-a-new-interface-m3176142.aspx
    http://forum.cakewalk.com/Sonar-pro-stops-working-with-Roland-Quad-Capture-why-m3299784.aspx
    http://forum.cakewalk.com/ROLAND-QUAD-CAPTURE-UNSEEN-BY-SONAR-X3-m3058439.aspx

    Windows 8.1 X64 Sonar Platinum x64
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    #19
    jpetersen
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/21 14:18:52 (permalink)
    Oh, no!
    I just got an Octa-Capture on Saturday and ordered a second one yesterday!
    Is this Windows 10 specific? (I'm still on Win7 64)
    #20
    DeZorganiZator
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/02/21 17:06:26 (permalink)
    chuckebaby
    it is possible maybe your devise is going in to sleep mode. / low power mode or your port is going in to sleep mode.
    Have you set your Windows to run in high performance ?
     
    As a test, I would unplug the unit, power down both the unit and your PC.
    Plug it back in and reboot both.
     
    ALSO- Make sure its in a USB 2 port and not a USB 3 port.
     
    I have seen interfaces go in to sleep mode or the usb ports go in to sleep mode. not even re plugging them back in will wake it. I had an interface similar to this once and needed to power off/on every time I left it idle for more than 15 minutes or so.
     
    Heres some other reads:
    http://forum.cakewalk.com/Issues-with-QuadCaptureLooking-for-a-new-interface-m3176142.aspx
    http://forum.cakewalk.com/Sonar-pro-stops-working-with-Roland-Quad-Capture-why-m3299784.aspx
    http://forum.cakewalk.com/ROLAND-QUAD-CAPTURE-UNSEEN-BY-SONAR-X3-m3058439.aspx



    Sleep mode disable and system run in high performance
    I don't have usb 3.0 ports
    I read all information about this problem at this and other forums and no solution
    I think it error ASIO and It is important to know what process you need to run after the error and the problem will be exhausted
    #21
    DeZorganiZator
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/05/18 13:39:19 (permalink)
    I find solution how fix this problem without restart PC and without unplugged your sound card from USB . I think this solution will works with all sound card
    Need only find second solution : how create .cmd file for fast restart sound card . Any ideas?
    https://www.youtube.com/watch?v=5EcmmfefAUc
    #22
    THambrecht
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/05/18 18:43:53 (permalink)
    That is when Windows is using the Quad-Capture as "Standard Sound Card".
    Then SONAR has no chance to start the Interface with ASIO.
    Give windows an other sounddevice or disable it for Windows.
    ASIO with Quad Capture works very well on 4 of my computers.

    We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.
    4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ...

    4 x RME Fireface 800, 2 x Roland Octa Capture and 4 x Roland Quad Capture, Focusrite .... Studer A80, RP99, EMT948 ...

    (Germany)  http://www.hambrecht.de
    #23
    DeZorganiZator
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/05/18 18:51:22 (permalink)
    THambrecht
    That is when Windows is using the Quad-Capture as "Standard Sound Card".
    Then SONAR has no chance to start the Interface with ASIO.
    Give windows an other sounddevice or disable it for Windows.
    ASIO with Quad Capture works very well on 4 of my computers.


    Then Cakewalk Sonar crashes - ASIO driver will be disable and only help restart PC
    I don't have any sound devices in windows ,only integrated soundcard and i disable her in BIOS
    #24
    THambrecht
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/05/18 21:40:42 (permalink)
    If you have disabled your soundcard in the BIOS then Windows takes control of the Quad Capture as Standard-Playback-Interface at the start of Windows. So you have to disable the Standard-Playback-Device for Windows.
    In SONAR I have also checked "Share drivers with other programs".
     
    In my case 4 Quad Captures are running with ASIO and Windows 10. 1 computer and 3 notebooks. So I can say ASIO works very well with the Quad-Capture.

    We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.
    4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ...

    4 x RME Fireface 800, 2 x Roland Octa Capture and 4 x Roland Quad Capture, Focusrite .... Studer A80, RP99, EMT948 ...

    (Germany)  http://www.hambrecht.de
    #25
    DeZorganiZator
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/05/18 22:09:35 (permalink)
    THambrecht
    So you have to disable the Standard-Playback-Device for Windows.
    In SONAR I have also checked "Share drivers with other programs".

    Ok , thanks 
    I disabled Quad Capture devices in Windows
    In Sonar i have sound , all ok . But i need also sound in Windows and i have only 2 speakers . How i may do it? Enable integrate sound card in BIOS ? And what i connect it all?
     
     
    #26
    THambrecht
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/05/20 15:16:59 (permalink)
    My Quad Capture (and 3 other computer) first go in an analog mixer, so I can comfortable handle the volumen of the speakers with a fader. In such a mixer you can insert your intern SoundCard.

    We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.
    4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ...

    4 x RME Fireface 800, 2 x Roland Octa Capture and 4 x Roland Quad Capture, Focusrite .... Studer A80, RP99, EMT948 ...

    (Germany)  http://www.hambrecht.de
    #27
    CedricM
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/05/20 15:27:52 (permalink)
    It's really strange, I never have this problem with the Quad Capture.
     
    My advice:
    - make sure you use another sound card for windows (integrated sound chip of your computer, hdmi sound, whatever)
    - Adjust the driver first with the Roland tool
    - Select Asio driver mode in Sonar
    - Select Asio capture 1:2 in driver setting.
     
     
    #28
    DeZorganiZator
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/05/20 16:20:40 (permalink)
    #29
    Kamikaze
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    Re: Problem with ASIO driver ( Quad Capture ) 2017/05/20 16:39:21 (permalink)
    WASAPI dosen't seems to play well with my Quad either. When I have issues with my quad not working, I rename the AUD.INI file and it fixes it. I don't think the same as your scenario, but maybe worth a go.

     
    #30
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