Prochannel Knobs Stuck and Difficult to Adjust

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Author
FM
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January 10, 15 5:43 PM (permalink)

Prochannel Knobs Stuck and Difficult to Adjust

Expected Results
Adjusting the Prochannel knobs by clicking dragging should be smooth and not get intermittently stuck. It should also have the ability to adjust with mouse scroll.
 
Actual Results
Clicking and dragging to adjust Prochannel EQ knobs creates knob freezes, and inconsistent behavior. It also is not possible using the mouse scroll wheel which as a result renders the Prochannel EQ operation very frustrating and intermittently useless and thus forcing me to use the Nomad factory EQ which knobs does drags consistently.
#1

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    Wookiee
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 12, 15 10:06 AM (permalink)
    Hi FM sorry to hear you are experiencing these problems, any chance of some system details, i.e CPU, Ram, Graphics card, OS, SONAR version inc. patch, Sound card and driver details these would help in the process of possibly resolving your problems or ratifying a potential bug.

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    #2
    FM
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 12, 15 3:58 PM (permalink)
    Hello Wookie, thanks for offering help. 
     
    System
    Sonar X3 Studio (E)
    Win 8.1 (64 Bit)
    4 Gigs Ram
    Intel Core i3
     
    Attached is GIF (using Licecap GIF) to show the prochannel knobs getting stuck and stuttering.
    This happen to all the knobs in the knobs in the Prochannel EQ.
    Not sure if this happens in other prochannel modules as well.
     

    #3
    Wookiee
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 13, 15 1:34 PM (permalink)
    What sound card are you using and what driver, how many cores does the i3 have and what speed is it running at?

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    #4
    FM
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 13, 15 2:10 PM (permalink)
    I am using an USB mic with ASIOALL. The knobs though have difficulty no matter what sound card is activated.
    The processor has two cores running above 3 GHz.
    #5
    FM
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 13, 15 3:37 PM (permalink)
    PS..I checked how much my CPU usage is during that event and its below 20%. I am really non-plussed about this knob freezing. It seems others cant reproduce it?
    post edited by FM - January 13, 15 3:48 PM
    #6
    Wookiee
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 15, 15 12:39 AM (permalink)
    Does the mouse work OK on other aspects of the program, I am wondering if you have a problem with the mouse.  As for ASIO4all you do realise that it is just a wrapper that is in truth running WDM/KS but looks like ASIO to any software talking to it.  You may be better using the WDM/KS driver.

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    #7
    scook
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 15, 15 1:01 PM (permalink)
    Are you using a display setting other than the default in the Windows Control Panel > Appearance and Personalization > Personalization > Display Settings?
    #8
    FM
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 15, 15 2:16 PM (permalink)
    Wookiee
    Does the mouse work OK on other aspects of the program, I am wondering if you have a problem with the mouse.  As for ASIO4all you do realise that it is just a wrapper that is in truth running WDM/KS but looks like ASIO to any software talking to it.  You may be better using the WDM/KS driver.




    Thank you for the interest :)
    I am using a Logitech cordless keyboard and mouse. 
    I will check if I can reproduce this with a wired mouse.
    #9
    FM
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 15, 15 2:17 PM (permalink)
    scook
    Are you using a display setting other than the default in the Windows Control Panel > Appearance and Personalization > Personalization > Display Settings?




    Hi there
    Thank you for the interest:)
    I am using the native resolution on my monitor, i.o.w the recommended settings. 
    #10
    scook
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 15, 15 2:48 PM (permalink)
    So the image is not scaled up any. I have seen what appear to be mouse issues reported when display settings were set to 150% in Win7. Don't have Win8.1 to test.
    #11
    Splat
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 18, 15 6:47 PM (permalink)
    FM
     
    I will check if I can reproduce this with a wired mouse.



    Any news on this?

    Many thanks..

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    #12
    FM
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 20, 15 5:58 PM (permalink)
    This has been solved.
    Normally you left click on the knob and hold the mouse click to adjust, but this gave me the knob stutter behavior.
    How I solved this. (Different mouse click method)
    1. Left click on knob as usual.
    2. To adjust knob (don't hold in left click) but right click, hold and drag
    post edited by FM - January 20, 15 6:10 PM
    #13
    Splat
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 20, 15 9:36 PM (permalink)
    I am assuming this is a workaround, thanks for this...

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    @48/24 & 128 buffers latency is 367 with offset of 38.

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    #14
    FM
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 20, 15 11:00 PM (permalink)
    CakeAlexS
    I am assuming this is a workaround, thanks for this...




    It is a workaround.
    #15
    wizard71
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    Re: Prochannel Knobs Stuck and Difficult to Adjust January 21, 15 11:30 AM (permalink)
    I've had similar issues with logitech drivers. None with the windows ones, maybe that will help if that is indeed what you are using?

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    Splat
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    Re: Prochannel Knobs Stuck and Difficult to Adjust February 10, 15 1:55 PM (permalink)
    Nobody has specifically reproduced the issue and no posts for 3 weeks now.
    So throwing into Sonar forums to see if anybody else has it.
     
    Note a workaround has been posted by the OP.

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    #17
    Kamikaze
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 03, 15 10:26 PM (permalink)
    I can replicate this behaviour
    Splat
    Nobody has specifically reproduced the issue and no posts for 3 weeks now.
    So throwing into Sonar forums to see if anybody else has it.
     
    Note a workaround has been posted by the OP.


    I can Replicate the behaviour
     
    I have 4 Mice, 2 wired 2 wireless. I have no batteries form my Wireless, and is on my to do list today.
     
    On the 2 wired mice, right click can sometime be controlled in upward motions, but still tricky, but down causes a jump from max to zero, on both mice. Holding left click produces smooth predictable results. To use left click I have to select the control first with a right click, so I have to  both buttons to use a control.

     
    #18
    Kamikaze
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 03, 15 10:44 PM (permalink)
    OK this is all controls for , Track, Track View inspector, Console. It's also the same if I use the touch pad on the laptop.
     
    Seems I use the scroll wheel more than I realised. Which I noticed the OP has a thread requesting this on the ProChannel, so maybe he does the same, uses the scroll wheel where posible because he can't control them with mouse movements
    http://forum.cakewalk.com...l-Wheels-m3143516.aspx
     
    Workaround, touchscreen

     
    #19
    Kamikaze
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 03, 15 11:02 PM (permalink)
    Set Windows to touchpad when usb pointer plugged in, in case there was a conflict with two devices at one. No change.

     
    #20
    Kamikaze
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 04, 15 8:09 AM (permalink)
    Tried my two wireless and I get the same symptoms across all of them (the 2 wireless are Logitech and a Genius, and the two wired ones are less known brands).
     
     
     
     
    post edited by Kamikaze - March 04, 15 8:16 AM

     
    #21
    Anderton
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 04, 15 8:21 AM (permalink)
    Something very similar can happen if the EQ plot resolution is set to Auto. It automatically scales the boost or cut to fit within the window when you change the amount. I always set the EQ to +/- 6 or 12 dB to avoid this. It's under Display > Module Options at the bottom of the Inspector.

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    OldTimerNewComer
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 04, 15 8:58 AM (permalink)
    ...maybe  you could use ACT to control
    rotaries with the mouse wheel?
     
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    #23
    Kamikaze
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 04, 15 9:14 AM (permalink)
    Changed it from 18 to 12 to test as it wasn't on Auto, but no change
     
    This is more than just EQ, it's pretty much everything
    Console Fader - Faulty
    Console Pan - Faulty
    Console Send - Faulty
    Console Gain - Faulty
    ProChannel Console emulator - Drive - Good (Note this one does not show a white square boundary when selecting)
    ProChannel Console emulator - Trim - Good (Note this one does not show a white square boundary when selecting)
    ProChannel Tube Input - Faulty
    ProChannel Tube Drive - Faulty
    ProChannel Tube Output - Faulty
    ProChannel EQ HP or LP - Faulty
    ProChannel EQ HP or LP slope - Faulty
    ProChannel EQ Band Frequency - Faulty
    ProChannel EQ Band Q - Faulty
    ProChannel EQ Band level - Faulty
    ProChannel EQ HP or LP - Faulty
    Flyout ProChannel EQ HP or LP slope - Faulty  (Note grabbing the node points and moving works fine)
    Flyout ProChannel EQ Band Frequency - Faulty (Note grabbing the node points and moving works fine)
    Flyout ProChannel EQ Band Q - Faulty
    Flyout ProChannel EQ Band level - Faulty
    Prochannel Compressor (Input, Attack, Release and Output)
    Prochannel Breverb Time/Size/Diffusion/Shape/Spread/High - Good (Note this one does not show a white square boundary when selecting)
    Prochannel Breverb Dry/Wet faders - Good (Note this one does not show a white square boundary when selecting)
    Prochannel Bark of the dog Mix/Frequency/Amplitude - Good (Note this one does not show a white square boundary when selecting)
    ProChannel BOZ +10dB Comp All Controls Good - (Note this one does not show a white square boundary when selecting)
    ProChannel BOZ +10dB EQ All Controls Good - (Note this one does not show a white square boundary when selecting)
    ProChannel Tape Emulator All Controls Good - (Note this one does not show a white square boundary when selecting)
    Track View Pan/Gain/Reverb/Send Pan - Faulty
     
     
    Ok that's enough the pattern seems the same. The controls that DO NOT have a four white corners when selecting, WORK. The controls the DO have the four white corners when selecting, are Temperamental, the main thing I observe, is that with concentrated effort that sometime I can move in a positive direction (Rotation), but negative movements cause a jump. The Non Prochannel controls that are temperamental with the mouse, work well with the scroll wheel, but the ProChannel options don't allow the scroll wheel.
     
     
     
     

     
    #24
    Kamikaze
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 04, 15 9:58 AM (permalink)
    http://forum.cakewalk.com/Mouse-control-problems-m1143732.aspx
    http://forum.cakewalk.com...-control-m1764711.aspx
    http://forum.cakewalk.com/Issues-with-mouse-pointer-and-clicking-in-Sonar-X3-Producer-m2951090.aspx
     
    These look to be reporting the same issue, but they widely spread and the Op's fade out before finding a solution. 
     
    I ran through a stack of VSTs and they are all fine too, they also do not highlight the control with 4 white corners.
     
    What do these white corner symbolise, what makes them different?
     
     

     
    #25
    FM
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 04, 15 10:20 AM (permalink)
    Thanks Kamikaze.
    It seems others have the same problem, and I hope it can be resolved. 
    #26
    Kamikaze
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 04, 15 10:47 AM (permalink)
    Can you confirm FM, do you get jumpy control movements on the control movements on the control only surrounded by for white corners when selected. Be it Track View/Inspector, Console or ProChannel view. VST and Non Cakewalk Pro Channel modules do not create the four white corners when selected and behave fine. Everything except Pro Channel can use the scroll wheel and the scroll wheel is fine (where it is an option).
     
    In Pro Channel do the following work with the mouse (Does not highlights with 4 white corners);
     
    Console Emulator
    BreVerb
    Bark of the Dog
    Boz +10DB Compressor (you may not have this)
    Boz +10DB EQ (you may not have this)
    Rematrix Solo
    Saturation Knob
    Tape Emulator
    ---------------
    and the following do not work (Highlights with 4 white corners);
    Tube
    Pro EQ
    Compressor
    FX Chains
     
     
    ALSO, do you use a laptop or a Desktop?
     
     
     
     

     
    #27
    FM
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 04, 15 11:02 AM (permalink)
    I wish I could check the others but I only have two Pro-channel modules. (Sonar 3X Studio).
    My system is a desktop (4 Gig Ram, Windows 8.1, Duel Core Intel processor) with a Logitech wireless mouse and keyboard. (Logitech K220)
     
    #28
    Kamikaze
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 04, 15 11:12 AM (permalink)
    FM
    This has been solved.
    Normally you left click on the knob and hold the mouse click to adjust, but this gave me the knob stutter behavior.
    How I solved this. (Different mouse click method)
    1. Left click on knob as usual.
    2. To adjust knob (don't hold in left click) but right click, hold and drag


    Forgot you wrote this too, despite testing in and seeing that it works for me too. BUT it only works for the ProEQ, in both the Pro Channel and the Flyout, not for anything else that is marked by 4 white corners (in track view/Inspector, Console or ProChannel)
     
    This is what I mean by four white corners

     
     
     
     
     

     
    #29
    Kamikaze
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    Re: Prochannel Knobs Stuck and Difficult to Adjust March 04, 15 11:13 AM (permalink)
    What's the other Pro Channel module you have?
     
     
     

     
    #30
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