Dave Modisette
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[Solved] My old hardware wouldn't support SONAR X2 - RME soundcard to the rescue
I would hope that my history on the forum shows that I don't go off on every little problem every other week. But here I am contemplating dropping some serious money on new soundcards and hardware because of nagging problems that I believed was hardware based. And maybe they are. That said, the dreaded screaming whine, buzz, digital feedback or whatever it is that proceeds a BSOD has occurred more than just a few times. I just had it happen every time I opened a project that I am working on in X2. This is a project that worked fine Sunday evening and now will not play but a few seconds before the whine starts and the crash occurs when I try to close the program. I just opened the same project in X1 and it played back fine. I'm not using any Prochannel plugs with the exception of an occasional EQ so the mix sounds the same. I will miss a lot of the X2 features but I have multi-song projects going with three different clients and this is just a part time adventure so I have to utilize my time to the best of my abilities. Chasing down problems isn't in the schedule. So I'm going back to X1 for the time being and if that doesn't work, I'm going back to S8.5 until I find the version that works the best for me.
post edited by Anderton - 2014/04/12 10:59:29
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phrygiann
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Re: I've lost confidence in X2
2013/06/17 21:01:53
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When x2 was new to me i inserted lp64 and ?64multiband compressor on the bus and set my audio interface to its minimum latency ( buffer?) with six midi tracks at 192khz sample rate. These settings caused my cp to bsod and crash. I never experienced this to 8.5 producer withe these settings.
Windows 7 Home Premium 64-bit; AMD Phenom™ II quad-core processor 820; 8GB DDR3 SDRAM; 3.1GHz oc'd; 1TB hard drive; 1 TB 2nd hdrive, 1 TB usb 3.0 external HD. Roland Quad-capture, Casio PX-310; senheisser MK-4, Shure SM-58; Senheisser HD 380 pro, krk rokit6. Subaru forester 2012.
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robert_e_bone
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Re: I've lost confidence in X2
2013/06/17 21:18:41
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Can you please detail your system, as well as your interface and settings? I would like a crack at helping get these issues resolved for you, prior to you giving up all hope for X2. Please review and respond to the following: 1. OS version and maintenance level 2. Audio Interface model and exact driver version 3. Audio Interface settings for Sample Rate and ASIO Buffer Size 4. Sonar version (X2, X2 with quick fix, or X2a) 5. Sonar setting for Sample Rate and for Record Bit Depth 6. If a USB connection for audio interface, please tell me if it is plugged into USB 2 or USB 3 7. Please detail the plugins loaded in the failing project, including all synths and effects Thanks - I am hoping something can be done to help you with these issues - hang in there for just a little bit more, Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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chuckebaby
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Re: I've lost confidence in X2
2013/06/17 21:50:07
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mod bod, sorry to hear man, I know your one of the good guys. and im also impressed with your composer. not everyone can be as calm and decent as I have seen more than a few rants and just off the wall venting threads. but you have expressed yourself very clear and decently. BSOD is typically related to an HD issue possibly RAM. id do a quick check on the HD to rule that out first. it could be the reason the project will not open a few seconds later because saving was filed in a bad sector. on the other hand it could very well be sonar and one of its strange coincidence's. hope we don't lose you here. your the first person I look up when I have a toontrack question because I know its your specialty. I hope things look for you and my best to you.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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John
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Re: I've lost confidence in X2
2013/06/17 22:04:00
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Dave I know you too well to ask you any questions. So all I have for you is my support. If you think I could help I am here. I have had X2a crash due to the now infamous CV buss crash but I have never had a BSOD for any reason with Windows 8. I wish I could offer a quick way to DAW heaven.
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Dave Modisette
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Re: I've lost confidence in X2
2013/06/17 22:11:51
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Ok. The craziness continues - after one play in X1 (which was successful, remember), I opened it back up in X2 (no file save in X1 so it should be the same exact file) and it played back successfully again. This is what makes you nuts. Bob: Thanks for your offer to help. I was going to ignore you because I've been doing this stuff since we were overclocking Celerons way back in the day. But I reminded myself of one of my favorite sayings, "Do you want to feel like you are right or do you want to fix the problem?" So in that spirit: 1. OS version and maintenance level - Win 7 x64 Home Premium Service Pack 1 - latest update a few days ago, IIRC 2. Audio Interface model and exact driver version - Frontier Dakota Driver version 5.12.1.0 3. Audio Interface settings for Sample Rate and ASIO Buffer Size - Buffer size 128 Samples 24 Bit, 44.1 4. Sonar version (X2, X2 with quick fix, or X2a) - X2a x64 5. Sonar setting for Sample Rate and for Record Bit Depth - 24 Bit,. 44.1 6. If a USB connection for audio interface, please tell me if it is plugged into USB 2 or USB 3 - No USB audio devices 7. Please detail the plugins loaded in the failing project, including all synths and effects - Pro Channel EQ, UAD Plugs, Wave Plugs, Eareckon I'll post the list later because I'm loading the project and it looks like SONAR X2a is wanting to crash again. (not responding.) EDIT: And we're back. Waves CLA-76, Eareckon Analog PR-EQUA, Slate Virtual Tape Machine, Eareckon Eareverb, Slate Digital Virtual Channel, UAD LA3A, Toontrack EZmix, UAD Pultec Pro, Waves Maserati B72, UAD Cooper Time Cube, Waves L1 Ultimizer, UAD Fairchild Comp, Waves Q3, Superior Drummer, EZdrummer, EZkeys, EZplayer.
post edited by Mod Bod - 2013/06/17 22:33:24
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daveny5
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Re: I've lost confidence in X2
2013/06/17 22:19:03
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IMHO (and I don't claim to be an expert): Weak link is the Frontier Dakota soundcard. Get a M-Audio, MOTU or Focusrite audio interface. Get it at Musician's Friend or Zzounds and you get 45 days to try it (check on that) and if that doesn't fix your problem, you can return it.
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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Dave Modisette
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Re: I've lost confidence in X2
2013/06/17 22:32:14
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daveny5 IMHO (and I don't claim to be an expert): Weak link is the Frontier Dakota soundcard. Get a M-Audio, MOTU or Focusrite audio interface. Get it at Musician's Friend or Zzounds and you get 45 days to try it (check on that) and if that doesn't fix your problem, you can return it.
I think we can both agree with that. The drivers are from 2007 or so. I'm looking at RME products at present. But then the weak link will move to my computer motherboard and it's one and only PCI-E slot. Me, I don't care what I run if it makes me money.
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tecknot
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Re: I've lost confidence in X2
2013/06/17 23:09:07
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Well, Dave, it was nice having you here on the CW forums all these years. But as you know, those who complain and announce they are leaving SONAR (X2 in your present case), should just move on and not bash our beloved product. So, stop the trolling...you should know better... JUST KIDDING! I just wanted take advantage of this kind of tread like most others have. Although I am aware of your use of other DAW software (harvest time, hint, hint), I hope you stick around here. You've always been insightful, level headed with your generous help and suggestions (and "pitches"). I do hope your resolve your problematic system. I hear you can't go wrong with RME. (I use a Focusrite Saffire myself.) Kind regards, tecknot
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robert_e_bone
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Re: I've lost confidence in X2
2013/06/17 23:19:41
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Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Dave Modisette
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Re: I've lost confidence in X2
2013/06/18 08:49:27
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robert_e_bone Is there anything from this thread that applies? http://forum.cakewalk.com/tm.aspx?m=2726466 Bob Bone
I skimmed through that thread and I read some interesting things to consider. Thanks for posting that.
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Resonant Order
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Re: I've lost confidence in X2
2013/06/18 09:03:30
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☄ Helpfulby Bub 2013/06/18 09:38:37
I think someone else has already posted this in another thread, but it seems that X2 and Slate VCC don't get along. I went from somewhat stable to crashfest once I started using VCC. Currently not having a crashfest with VCC with my new host. It seems that something changed with X2, because I didn't see that behavior in X1, but consider X1 to be woefully incomplete when it comes to workflow.
"After silence, that which comes nearest to expressing the inexpressible is music." Music at Night, 1931- Aldous Huxley
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fooman
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Re: I've lost confidence in X2
2013/06/18 09:16:19
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I use X1, but for other reasons. But I'd like to comment on Slate. Slate and Sonar are not best friends, but I use VCC and VTM on every mix. VCC does cause sessions to crash upon loading in X1 often enough for me to have to consider that it may happen (no walking away while session loads, it may crash at any time). I'd say it crashes 10% of the time.. maybe more I'm not sure I've lived with it since day one. Restart X1, reopen project. Often doesn't crash twice. Once loaded, it works well for me. VTM has a very sporadic issue of clicking/crackling when you re-open a project from time to time. It doesn't always happen, and I can't determine what makes it happen. Annoying, but bearable.
Good luck on finding the core issue!
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Dave Modisette
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Re: I've lost confidence in X2
2013/06/18 09:19:57
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tecknot Well, Dave, it was nice having you here on the CW forums all these years. But as you know, those who complain and announce they are leaving SONAR (X2 in your present case), should just move on and not bash our beloved product. So, stop the trolling...you should know better... JUST KIDDING! I just wanted take advantage of this kind of tread like most others have. Although I am aware of your use of other DAW software (harvest time, hint, hint), I hope you stick around here. You've always been insightful, level headed with your generous help and suggestions (and "pitches"). I do hope your resolve your problematic system. I hear you can't go wrong with RME. (I use a Focusrite Saffire myself.) Kind regards, tecknot
True, I'm not leaving the Cakewalk product but merely rolling back to a version that works for what I have (hardware and 3rd party software-wise). Truth be told, I don't have a single DAW software product that I am satisfied with as I push into more and more commercial project studio territory. Cakewalk acts like a midi sequence with an audio product bolted onto it. Samplitude acts like an audio recording product with a midi sequencer bolted onto it. And Reaper acts like it was designed by a committee who bolted everything but the kitchen sink to it and there is someone working 24/7 adding new stuff to it.  So if I need midi, I have to start in SONAR. If I feel like I need pristine sound in an audio project and I really want to utilize my MCU controller, Samplitude Pro X seems to work best. Reaper is very powerful as well but the contributor who has created the best driver implementation for the MCU doesn't own an extender so he hasn't created a driver for it. How I work through this temporary set of problems is driven by money - not that I don't have any (money) to do what I want but where to put the money to get the most bang for the buck. I would rather buy another very nice preamp or channel strip and mics than buy computer gear at this stage because I've found that when I put a client in front of a U87 going into a nice channel strip and they hear a "familiar" tone to their voice that they recognize from commercial recordings, it put's them in the mood to perform and spend money. Add to this, the "time" factor. I don't want to be down while I install gear and troubleshoot unknown hiccups with unfamiliar computer gear. Thanks everyone for listening to me sort through my thoughts about this.
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Dave Modisette
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Re: I've lost confidence in X2
2013/06/18 09:22:24
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Resonant Order I think someone else has already posted this in another thread, but it seems that X2 and Slate VCC don't get along. I went from somewhat stable to crashfest once I started using VCC. Currently not having a crashfest with VCC with my new host. It seems that something changed with X2, because I didn't see that behavior in X1, but consider X1 to be woefully incomplete when it comes to workflow.
I think we see eye to eye on this. I really miss the take lanes in X1.
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Ludvig
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Re: I've lost confidence in X2
2013/06/18 13:50:08
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Sorry to hear about your problems Mod Bod. I'm also one of your fans although we've never been introduced. The only crashing problems I have with SONAR X2a on Windows 8 64 is with the iZotope plug-ins, which I regard highly. They use the same copyright protection as Slate, the infamous iLok 2. Maybe that could be the problematic factor?
Best Regards Ludvig
Intel Core i7 3770K | ASRock Z77 | 16GB Corsair Vengeance 1600MHz | ATI Radeon HD6450 PCI-E | 30" @ 2560 x 1600 | 2x120GB Intel 330 SSD's | 5TB HD's | Win 8.1 Pro 64-bit | SONAR Platinum Everett | All PC-modules | Octa-Capture | Studio-Capture | VS-700 |
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stevec
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Re: I've lost confidence in X2
2013/06/18 13:53:48
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Ludvig Sorry to hear about your problems Mod Bod. I'm also one of your fans although we've never been introduced. The only crashing problems I have with SONAR X2a on Windows 8 64 is with the iZotope plug-ins, which I regard highly. They use the same copyright protection as Slate, the infamous iLok 2. Maybe that could be the problematic factor?
Did you have the same issue on Win7? I only ask because I'm running Ozone 5 with X2a on Win7 64, but I'm using offline activation instead of i-lok.
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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VariousArtist
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Re: I've lost confidence in X2
2013/06/18 18:04:04
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Sorry to hear about your woes Mod Bod. I know that, from time to time, I have used an older version of Sonar because a certain project just doesn't want to play nice in a more recent version. That being said, it is highly unlikely that a BSOD is tied to a specific version of Sonar. More specifically it is a hardware issue that might be quite random, and if it appears to be related to any software then the fault still lies with the hardware. It's hard to take a screenshot when you get a BSOD (to say the least!), but next time it happens can you take a photo (e.g. with your phone) and post it here? At a minimum, try to make a note of what the first couple of lines say, and maybe we can help nail down the true underlying cause. For more info: http://repairpcguide.com/...ath-and-how-to-fix-it/
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Riz
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Re: I've lost confidence in X2
2013/06/18 18:16:45
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I'm experiencing the same problem (post "Strange and Disturbing Sound"). In 48 hours I went from fully functional to dead in the water.
Computer: Intel Core i7 920, 8GB, Windows 7 Home Premium 64bit, Sonar X3d Producer, Fireface 400 Instruments: Selmer Mark VI Tenor, Yamaha YSS62 Soprano, EWI 4000S
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Ludvig
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Re: I've lost confidence in X2
2013/06/18 18:23:27
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stevec
Ludvig The only crashing problems I have with SONAR X2a on Windows 8 64 is with the iZotope plug-ins, which I regard highly. They use the same copyright protection as Slate, the infamous iLok 2. Maybe that could be the problematic factor?
Did you have the same issue on Win7? I only ask because I'm running Ozone 5 with X2a on Win7 64, but I'm using offline activation instead of i-lok.
I went straight from Windows XP 32 to Windows 8 64. Best Regards Ludvig
Intel Core i7 3770K | ASRock Z77 | 16GB Corsair Vengeance 1600MHz | ATI Radeon HD6450 PCI-E | 30" @ 2560 x 1600 | 2x120GB Intel 330 SSD's | 5TB HD's | Win 8.1 Pro 64-bit | SONAR Platinum Everett | All PC-modules | Octa-Capture | Studio-Capture | VS-700 |
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Dave Modisette
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Re: I've lost confidence in X2
2013/06/18 18:52:01
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VariousArtist Sorry to hear about your woes Mod Bod. I know that, from time to time, I have used an older version of Sonar because a certain project just doesn't want to play nice in a more recent version.
That being said, it is highly unlikely that a BSOD is tied to a specific version of Sonar. More specifically it is a hardware issue that might be quite random, and if it appears to be related to any software then the fault still lies with the hardware.
It's hard to take a screenshot when you get a BSOD (to say the least!), but next time it happens can you take a photo (e.g. with your phone) and post it here? At a minimum, try to make a note of what the first couple of lines say, and maybe we can help nail down the true underlying cause.
For more info: http://repairpcguide.com/...ath-and-how-to-fix-it/
I wrote down the stop code if anyone knows how to make sense of that.
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VariousArtist
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Re: I've lost confidence in X2
2013/06/18 19:15:28
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Tom Riggs
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Re: I've lost confidence in X2
2013/06/18 19:46:18
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Purely as a troubleshooting suggestion... I suggest that you reseat the memory and the pci/e cards in your computer. I have had times where that corrected hard to find problem. Hope you get it sorted.
i7-3770k OC at 4.5Ghz, asus p8z77-m, 16g g.skill aries 1600 c9 ram, Noctua d-14 cooler, RME HDSPe Raydat, Motu FastLane, Nvidea GTX 980 ti 6G, windows 7 and 8.1 pro x64. Sonar Platinum and x3e currently installed My Music My YouTube
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rodreb
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Re: I've lost confidence in X2
2013/06/18 22:18:06
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Mod Bod, I'm almost to that point, too. Crash, crash, crash. This is the most unstable Sonar I've personally ever dealt with. I'm still working on things here on my end to make sure it's not my issue but, I've NEVER had this much trouble with ANY new version of Sonar.
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BRuys
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Re: I've lost confidence in X2
2013/06/18 22:19:21
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One of the best, free tools for diagnosing BSODs is BlueScreenView. I've lost count of the number of problems I've fixed with this tool when a BSOD has had me stumped. Google it and you'll find it - Nirsoft BlueScreenView - very handy. Give it a go. But here's the thing. A BSOD can only really occur due to something happening in kernel mode. Sonar operates solely in user mode. That said, device drivers operate in kernel mode. Also, some AV products have a kernel mode component.
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rodreb
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Re: I've lost confidence in X2
2013/06/18 22:21:14
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Danny Danzi
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Re: I've lost confidence in X2
2013/06/18 22:42:29
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I know quite a few guys are hell-bent on 64 bit programs. To be honest, Sonar has always given me issues in 64 to where I use 32 bit exclusively. I never have a problem with it. Put me on 64, and the weirdest things happen to me. From weird issues with my preferences totally disappearing to teleport server crashes, strange anomalies, 64 bit VSTi's not particularly liking Sonar, live templates that are flawless in Sonar 32 at 64 and 32 samples via ASIO that crack, pop and are un-useable in Sonar 64....the list goes on and on for me. Anyone experiencing 64 issues...just try 32 bit to see if it makes a difference for the better. At least if you contact Sonar support, you can tell them that you believe it's 64 related. Mod bod: If it's any consolation, a version of ARC will not work in X2 yet works perfectly in X1. If you use any older versions of plugs, that could be the reason. There are so many variables...it can get you down and like you, I too do not have the time for trouble-shooting. So I have special pc's built that have 8.5, X1 and a few other perfectly working versions of other software on them. I never touch them. I never update, upgrade or mess around with anything on them. I fire them up, I get my work done, I'm happy. -Danny
My Site Fractal Audio Endorsed Artist & Beta Tester
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FastBikerBoy
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Re: I've lost confidence in X2
2013/06/19 05:27:09
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Mod Bod
VariousArtist Sorry to hear about your woes Mod Bod. I know that, from time to time, I have used an older version of Sonar because a certain project just doesn't want to play nice in a more recent version.
That being said, it is highly unlikely that a BSOD is tied to a specific version of Sonar. More specifically it is a hardware issue that might be quite random, and if it appears to be related to any software then the fault still lies with the hardware.
It's hard to take a screenshot when you get a BSOD (to say the least!), but next time it happens can you take a photo (e.g. with your phone) and post it here? At a minimum, try to make a note of what the first couple of lines say, and maybe we can help nail down the true underlying cause.
For more info: http://repairpcguide.com/...ath-and-how-to-fix-it/
I wrote down the stop code if anyone knows how to make sense of that.
This is written for Windows XP but all Windows versions are almost identical. It just requires your Windows version of the debugger. Won't fix it but at least you'll know what needs fixing. How to decipher a BSOD HTH
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Guitarmech111
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Re: I've lost confidence in X2
2013/06/19 07:19:43
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Dave, I am using the RME Fireface UFX. It is portable and stand alone. It also has onboard fx for hardware outputs. Great for monitoring live situations and recordings. I feel you. I have to often go back to X1 or 8.5 to get projects done. X2 is not what it is supposed to be. Roland could have done much better.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Bajan Blue
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Re: I've lost confidence in X2
2013/06/19 10:28:04
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Hi Dave Sorry to hear about these problems. I upgraded to X2 when first released, but had some strange graphical issues, so went back X1 pretty quickly. Loaded the X2a patch, but I didn't think it addressed the graphical weirdness, so just kept using X1. That was many many months ago, and to be frank until a proper bug patch is released, I shall just stay with X1 - X1 is a mature and stable product for me - in the short time I did use X2, on reflection there was nothing feature wise that would really make me want to change from X1 = stable to X2 = glitchy. With regards to soundcard, I have an RME Fireface 800 - the first one I had after MUCH hassle and some not very good customer support was declared faulty - luckily I had purchased this from Sweetwater and they ended up sorting it out for me - RME themselves were unimpressive to say the least. I also now have a MOTU 896 Mk III - better product I think and a MUCH better company to deal with. Hope all gets sorted Nigel
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