Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/13 14:20:48
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pwalpwal my view, were i an armchair psychologist, is that you're rationalising why it's "not sonar" but fair enough :-)
CakeAlexS the cause right now is unknown.
Or perhaps actually nobody knows the cause of the issue right now (they are just guessing) and I'm stating a method to rule things out  . I don't care what it is I want the OP's issue fixed. Everybody's configuration is different. My advise still stands.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/13 14:25:59
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I called TS and they suggested that I reset the audio preferences. Looks like a recurring theme. ;) I will do that when I get home and report. I am hoping it is as simple as that. If not, I will verify the driver. If still an issue, I am going to open a trouble report and see where that takes me..
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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gswitz
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/13 19:15:24
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Alex, I hadn't noticed the latest RME driver. Thanks, I've got it now. It seems to me that a lot of these are not so much driver updates that impact Sonar, but updates to TotalMix which is their routing software. The firmware updates seem to have a lot to do with the FX algorithms. The one hang I had came as I was closing projects. I often have more than one project open and flip between them. Both projects had the same sample rate. Both were originally and always Sonar Platinum projects.
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/13 19:20:57
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Cheers.. RME seem to be very specific that the driver has got to go with the latest firmware.. Anyway I would uninstall old driver software / reboot / reinstall driver to be safe.
Bedtime :) cheers..
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Dave Modisette
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/13 19:23:29
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☄ Helpfulby Anderton 2015/02/13 19:29:32
FWIW, I'm 99% sure I found the source of my problems with my MCU. In my investigation, I found that I had a feature for allowing midi control of the Hammerfall DSP mixer engaged in my RME software. I believe that all of my DAW software was fighting with that program for the control of the MCU. Switched it off and no crashes in SONAR and no error messages.
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/13 21:06:27
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I just did the firmware driver update, I missed it by a week earlier. I also reprofiled the audio by deleting the AUD.ini. Still having a failure shutting down Platinum. Digging into safe mode.
post edited by Guitarmech111 - 2015/02/13 21:21:38
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/13 21:17:46
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Still up - tried Sonar safe mode yet? No bitbridge/32 bit plugs I assume. Yup time to to rule out whether it happens with a new project or not.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/13 21:22:34
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dangit, lost my update. :) I just tried safe mode and I think I have identified the issue. A plugin synth. researching more projects to be sure. I think I have got it identified. I am able to open and close these same projects in X3 without issue still. So something new with Platinum. Thx for replying Alex.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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musicroom
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/13 22:31:46
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Guitarmech111 dangit, lost my update. :) I just tried safe mode and I think I have identified the issue. A plugin synth. researching more projects to be sure. I think I have got it identified. I am able to open and close these same projects in X3 without issue still. So something new with Platinum. Thx for replying Alex.
I'm liking what I'm reading!
Dave Songs___________________________________ Desktop: Platinum / RME Multiface II / Purrfect Audio DAW I7-3770 / 16 GB RAM / Win 10 Pro / Remote Laptop i7 6500U / 12GB RAM / RME Babyface
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 10:16:20
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Fault bucket 50, type 5 Event Name: AppHangB1 Response: Not available Cab Id: 0 Problem signature: P1: SONARPLT.exe P2: 21.0.1.254 P3: 54bff43f P4: db0c P5: 134234112 P6: P7: P8: P9: P10:
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 10:38:53
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Just states Sonar has crashed, no real info on cause sadly. What about that synth.... Does it crash in safe mode?
Cheers
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 10:44:17
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Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 10:44:43
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I was curious and after several frustrating minutes, I see that the project eventually closes. It just takes a very long time. The plugin is EZdrummer2. I can insert a new instance in a project and try to close the project with the same hang results. I know this is apples and oranges, but this does not happen with X3. Also, the VST scanner hangs on the EZdrummer.dll file for several minutes. It eventually clears and the synth loads as expected in the projects without any functionality issues in the synth. So as documented above, SONARPLT hangs and has to be closed down. I wonder if that info will do any good or not. I opened up a problem report. It is beautiful outside and I think I used all my inspiration trying to troubleshoot this issue so I may go for a good bike ride. :)
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 10:46:57
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My memory fails me (well to tell the truth I don't know), is there an update for ezdrummer? Glad you have nailed the cause.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 10:48:01
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With the problem report might be an idea to send the dump file if generated. I use www.wetransfer.com for this myself.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 10:50:47
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Sorry another post...
Btw if you google: Ezdrummer 2 crashes
..plenty of threads you might want to look at...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 11:07:58
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I am up to date with EZD2. thx for checking again Alex.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Dave Modisette
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 11:18:53
(permalink)
Conley,
I have reinstalled EZD 2 since I've had SPlat so I'm wondering if that might be a possible reason that I'm not seeing any issues or hangs with my EZD projects.
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 11:21:40
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I uninstalled EZD2, tried in base config and updated as well as uninstalleing PLatinum too. I appreciate all the feedback Dave and Alex. I am looking forward to finding out what is going on.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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gswitz
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 11:45:43
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Guitarmech, just fyi, I haven't seen another hang or crash since the one and only that occurred before updating the driver. Alex, I did download the firmware thingy and it said I was up-to-date, so driver and firmware are current. If I get any behavior that matches your troubs Guitarmech, I promise to post back.
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 12:00:17
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Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 13:24:51
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Dare I say it, the mighty RESET.... then rescan - VST's... I assume you are running 64 bit, is there a VST 2 and 3 version? No idea... Cheers..
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 14:54:24
(permalink)
yeah, reset and scanned several times after reinstalling updates. The scan hangs when it comes to the EZdrummer dll but eventually recovers. There is only a 64-bit version installed.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 15:01:00
(permalink)
OK I suggest... Right click the DLL -> Properties -> Details, and confirm the version number here. If no version number the size in bytes.. Oh and state the filename.. Then perhaps those who have EZ Drummer 2 DLL who say it is working could do the same... (Game of snap). Thanks...
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 15:12:36
(permalink)
Just a heads up... I've seen another thread whereby they uninstalled, ran a regcleaner, reinstalled and it worked... If you can find the actual hive entries for ezdrummer you might be able to delete them and bypass reg cleaner (however there could be setting you have missed).
A regcleaner (such as cccleaner), and playing around with registry settings, is of course at your own risk... Backup your registry first, maybe backup your entire hard drive. Cheers..
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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bapu
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 15:19:37
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No hangs here and I installed EZD2 latest update before I installed Plat.
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Songroom
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 15:30:15
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Same here, I had EZDrummer2 installed prior to installing Platinum and it's not causing any problems.
Sonar Platinum - BandLab Cakewalk - Presonus 16.0.2 - Tannoys - Lava BandLamp ?
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 17:24:08
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CakeAlexS OK I suggest... Right click the DLL -> Properties -> Details, and confirm the version number here. If no version number the size in bytes.. Oh and state the filename.. Then perhaps those who have EZ Drummer 2 DLL who say it is working could do the same... (Game of snap). Thanks...
It does the same thing with the base EZdrummer 2 install also. I think something is hosed. Just not sure what.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/14 18:18:44
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Narrowed it down a little further. The 32-bit EZdrummer does not exhibit the error on project close.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Guitarmech111
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- Total Posts : 5085
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- Location: Bayou City, TX
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs)
2015/02/15 08:26:35
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I don't know how much this would be related, but the windows log showed this: Application 'C:\Program Files\Cakewalk\SONAR Platinum\SONARPLT.exe' (pid 5924) cannot be restarted - Application SID does not match Conductor SID..
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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