Answered[Solved - need to run as ADMIN] Platinum hangs closing projects with EZdrummer 2

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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 10:13:34 (permalink) ☼ Best Answerby Guitarmech111 2015/02/15 11:03:09
Are you running Sonar as administrator? If not please try it, if you are try not doing it.
Do you have details on #54 ? 
 
Thanks.
 

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@48/24 & 128 buffers latency is 367 with offset of 38.

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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 11:00:45 (permalink)
Holy Smokes Alex!!!
 
That was it. I manually selected to run SPLAT in admin mode and the issue went away!
 
Excellent!</Mr. Burns>
 
I wonder if this will be a SONAR or Toontrack issue?

Peace,
Conley Shepherd
Joyful Noise Productions
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 12:26:32 (permalink)
Yup that error message helped :)
I think you should be contacting Toontrack about this now assuming a clear uninstall and reinstall doesn't clear the issue.
 
Brilliant news...
 
Cheers...

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@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 12:31:34 (permalink)
Another thing to do is make sure all your VST's esp toontrack are outside the program files folder where there are special permissions. I've never understood why Sonar defaults under the program files folder...
 
Mine for instance are :
 
D:\plugins\vst\32bit
D:\plugins\vst\64bit
 
Thanks..

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@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Dave Modisette
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 12:47:14 (permalink)
I've always made it a practice to run Sonar as an administrator for as long while now.  That might have started with X1.  Maybe the reason, I couldn't repro your problem.
 
EDIT:
Hmmmmm.  The shortcut I use doesn't have "run as administrator" checked.

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... And of course, the Facebook page. 
#65
Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 12:53:09 (permalink)
I've found running as admin can cause other issues so I now avoid.
By moving my plugins as I've described and the odd reg hack (pentagon springs to mind here) it's no longer necessary at least for me.

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@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
#66
Noel Borthwick [Cakewalk]
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 17:10:33 (permalink)
Modern windows programs shouldn't be dependent on being run in protected locations. Its been illegal for programs to write to the program file folders ever since Vista. If you have current generation plugins that rely on this you should contact their support and ask them to fix it. Some older plugins did do this.

Noel Borthwick
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Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 17:18:57 (permalink)
Thanks Noel, What gets me is why their 64-bit plugin exhibits this issue but not the 32-bit. BTW - X3 had to be run in Admin mode too. That is probably why I didn't see it there.
 
I did report an issue and a dump should have been submitted to. The crash was in SONARPLT.

Peace,
Conley Shepherd
Joyful Noise Productions
PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 

 
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 17:22:45 (permalink)
32 bit plugins are hosted by bitbridge so I'm not surprised behaviour is different. Maybe it would be similar within 32 bit Sonar. Either way code may not be identical between 32 bit and 64 bit versions...

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@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
#69
Noel Borthwick [Cakewalk]
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 19:27:37 (permalink)
Guitarmech111
Thanks Noel, What gets me is why their 64-bit plugin exhibits this issue but not the 32-bit. BTW - X3 had to be run in Admin mode too. That is probably why I didn't see it there.
 
I did report an issue and a dump should have been submitted to. The crash was in SONARPLT.




X64 is more strict about UAC enforcement and the virtualization behavior is also different in a 64 bit app if I remember. It could also be that the 32 bit version of the plugin writes to different locations and doesn't need access to a protected location. If you got a crash send the CWBRN number and I can see where the location is.

Noel Borthwick
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Noel Borthwick [Cakewalk]
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 19:28:49 (permalink)
CakeAlexS
32 bit plugins are hosted by bitbridge so I'm not surprised behaviour is different. Maybe it would be similar within 32 bit Sonar. Either way code may not be identical between 32 bit and 64 bit versions...



Yes that too. If its a 32 bit plug in X64 SONAR then its running in bitbridge so behavior would be different.

Noel Borthwick
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#71
Guitarmech111
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/15 20:05:03 (permalink)

CWBRN-31396

 
If the dump isn't there, I can upload one from the DAW.

Peace,
Conley Shepherd
Joyful Noise Productions
PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 

 
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KPerry
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/16 04:41:51 (permalink)
32 bit apps under 64 bit Windows will (should!) end up writing to the Virtual Store, but 64 bit apps just barf.  That said, note I said "should"...it doesn't always play ball, which is why installing 32 bit VSTs on 64 bit Windows *outside* a UAC-protected folder (eg. Program Files (x86)) is something I've been recommending for ages.
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Noel Borthwick [Cakewalk]
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/16 07:32:27 (permalink)
I don't advise installing *all* executables outside their Windows designated folders. Now you risk viruses and other stuff infecting your files. If there is a problem dll just put that one in a special folder and add it to the scan path manually.

Noel Borthwick
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KPerry
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/16 08:04:00 (permalink)
Just plug-ins - it's a trade-off between manging them all (consistency makes it easy) and risk...
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Splat
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Re: irritated, but not totally unhappy with Platinum (Platinum process hangs) 2015/02/16 10:17:14 (permalink)
Normally I would agree.  I certainly would not turn of UAC etc or get rid if my virus and malware scanners, but I'm also not running Sonar as admin which gives a whole load of other different security implications.

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@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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