Helpful ReplySonar Platinum Crash after Crash after Crash!

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Merwyn
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 08:40:05 (permalink)
soens
Here's some tips that really helped me reduce these issues:
 
1. Defrag monthly
2. Clean Picture Cache routinely
3. After saving 10+ versions of a project, start over with a new one
4. Turn off the internet (no connection - no antivirus)
5. Keep the OS hard drive free space @ 20% or greater.
6. Cake's Windows Optimization Guide ***They really should advertise this one more!***


Hi Soens, thanks for your reply. Can you tell me how to clean picture cache? This is something I've never done before.

OS: Windows 10 Home 64-bit
CPU: Intel® Core™i7 Quad Core Processor i7-6700k (4.0GHz) 8MB Cache
MOTHERBOARD: ASUS® Z170-P: ATX, LG1151, USB 3.0, SATA 6GBs
GRAPHICS: 4GB AMD RADEON™ R9 380X
RAM: 32GB HyperX FURY DDR4 2133MHz
STORAGE:
Disk 1 = 500GB Samsung 750 2.5" SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
Disk 2 = 2TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
PROCESSOR COOLING: Noctua NH-D15S Ultra Quiet Performance CPU Cooler
AUDIO INTERFACE: Steinberg UR22
 
#31
Merwyn
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 08:41:28 (permalink)
chuckebaby
BSOD are almost always hardware issues but who knows, could be dim pro.
I myself have not had a crash since last year. ive had 2 sonar not responding but then eventually they caught up and went away, recovered from them.
 
what audio interface are you using ?


Hi chuckebaby, I've updated my signature which should show audio interface details now.

OS: Windows 10 Home 64-bit
CPU: Intel® Core™i7 Quad Core Processor i7-6700k (4.0GHz) 8MB Cache
MOTHERBOARD: ASUS® Z170-P: ATX, LG1151, USB 3.0, SATA 6GBs
GRAPHICS: 4GB AMD RADEON™ R9 380X
RAM: 32GB HyperX FURY DDR4 2133MHz
STORAGE:
Disk 1 = 500GB Samsung 750 2.5" SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
Disk 2 = 2TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
PROCESSOR COOLING: Noctua NH-D15S Ultra Quiet Performance CPU Cooler
AUDIO INTERFACE: Steinberg UR22
 
#32
Merwyn
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 08:44:04 (permalink)
MacFurse
Merwyn
Hello everybody
 
I am suffering Sonar crashes and BSOD over and over again. Ever since I upgraded from Sonar 7 to Professional and then Platinum my DAW seems, quite frankly, ill! I have all but given up hoping to ever compose music again!
 
First, I have submitted a support ticket to Cakewalk. In the meantime I am posting here because I would like some feedback from the many expert users here. Thanks in advance...
 
Error logs in event viewer indicated Dimension Pro to be the problem, causing most crashes (but not all...realguitar caused one and the others just seemed to be Sonar PLT without indication to anything further). I have a bunch of dmp files I can't read.
 
I ran latencymon which advised me to disable CPU throttling. I did this...no change.
I deleted the AUD file...no change.
I clean installed Dimension Pro, as per this article;
 
http://www.cakewalk.com/Support/Knowledge-Base/2007013238/Clean-Install-Dimension-Pro-for-Dimension-Pro-1-5-full-installer
 
...all to no avail.
 
All drivers are up to date as far as I am aware, and I have the latest update for Sonar PLT.
 
To be honest, since I upgraded from Sonar 7 to Professional and then Platinum last year I have had endless trouble. My PC shop cannot find anything wrong with my PC and I am getting to the point where I feel I need to do a clean OS install (which I dread as I have a lot of music software to reinstall...at 2mb download speeds that's going to take forever!).
 
Is there anything I haven't tried yet?
 


You have the same card. GTX750.  See my last post. cheers. Dave.
  edit.  sorry. you have win7, but I think the coincidence is still too great. Check your drivers and backdate if you have to, to get things working. 


Hi MacFurse, thanks for the tip on the nvidia card. I've taken note of this and will backdate if I continue to crash.

OS: Windows 10 Home 64-bit
CPU: Intel® Core™i7 Quad Core Processor i7-6700k (4.0GHz) 8MB Cache
MOTHERBOARD: ASUS® Z170-P: ATX, LG1151, USB 3.0, SATA 6GBs
GRAPHICS: 4GB AMD RADEON™ R9 380X
RAM: 32GB HyperX FURY DDR4 2133MHz
STORAGE:
Disk 1 = 500GB Samsung 750 2.5" SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
Disk 2 = 2TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
PROCESSOR COOLING: Noctua NH-D15S Ultra Quiet Performance CPU Cooler
AUDIO INTERFACE: Steinberg UR22
 
#33
Merwyn
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 09:00:37 (permalink)
mettelus
MacFurse
 
Win10 and GTX750 card !!  I am confident you will find this to be a driver problem. Install Nividia's latest driver for your card manually and leave everything else unticked. If you have GeForce experience installed, remove that too.
 
There is tons of stuff on forums relating to problems with the drivers and win10. You may have to revert back to an earlier driver to get things working but 3 new drivers were issued Feb/Mar and I found the last one fixed most problems. Symptoms for me were almost exactly what you are describing. Cheers. Dave.




Good catch...I have the 970, but have also noted weird stuff with the latest Nvidia drivers (not sure if this will apply to you though).
 
I was going to throw this into another post, but even with only loading the Graphics Drivers and Physx software, I was noting issues. I ended up backing to 359.06 yesterday (clean installation) with only the above selected because there is an issue in 364.72 (at least on my 970).
 
Premiere Pro was having more issues than SONAR was actually, so I installed the newest version of K-Lite's Codec Pack (mega). Even doing the "normal" installation, when it is installed it analyzes "known bad" codecs on the machine and flagged SIX that I had removed months ago! Even removing them did not fix the issue, but rolling back Nvidia's drivers did. Note: You do not need to install K-Lite, but I did just to get "known bad" codecs off my machine, and is the only installation I know that checks them.
 
Check your C:\NVIDIA\DisplayDriver folder, and look for earlier versions of the driver. Unless you moved/installed them elsewhere, the installers should still be in place. For me, the 359.06 driver is the "last known good one." Drill into folders until you find a "setup.exe" file.


Hi Mettelus
 
I've searched but seriously I don't know what I'm looking at. I found the 359.6 on GeForce but it says it's for windows 10...will it be ok for win 7?

OS: Windows 10 Home 64-bit
CPU: Intel® Core™i7 Quad Core Processor i7-6700k (4.0GHz) 8MB Cache
MOTHERBOARD: ASUS® Z170-P: ATX, LG1151, USB 3.0, SATA 6GBs
GRAPHICS: 4GB AMD RADEON™ R9 380X
RAM: 32GB HyperX FURY DDR4 2133MHz
STORAGE:
Disk 1 = 500GB Samsung 750 2.5" SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
Disk 2 = 2TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
PROCESSOR COOLING: Noctua NH-D15S Ultra Quiet Performance CPU Cooler
AUDIO INTERFACE: Steinberg UR22
 
#34
Merwyn
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 09:06:04 (permalink)
Thanks to all who have added to this thread. Things I've done so far and progress I've made:
 
I've updated everything as much as I can.
I've disabled a lot of unnecessary services.
I managed to freeze the dim pro track and then take out dim pro synth and the troublesome project proceeded without crashing.
 
So far so good...
 
PS Nvidia Driver 359.6 not compatible with my system :(

OS: Windows 10 Home 64-bit
CPU: Intel® Core™i7 Quad Core Processor i7-6700k (4.0GHz) 8MB Cache
MOTHERBOARD: ASUS® Z170-P: ATX, LG1151, USB 3.0, SATA 6GBs
GRAPHICS: 4GB AMD RADEON™ R9 380X
RAM: 32GB HyperX FURY DDR4 2133MHz
STORAGE:
Disk 1 = 500GB Samsung 750 2.5" SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
Disk 2 = 2TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
PROCESSOR COOLING: Noctua NH-D15S Ultra Quiet Performance CPU Cooler
AUDIO INTERFACE: Steinberg UR22
 
#35
robert_e_bone
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 10:35:48 (permalink)
Glad your project is able to work now.
 
The initial release and early life of Rapture Pro was a bit flaky, but it seems to be feeling much better these days, and I encourage you to look at picking that up as a replacement to Dimension Pro.  Rapture Pro plays the Dim Pro sounds, AND has a bunch of other really nice sounding ones - it seems to be a cross between Dim Pro and Rapture, so it give you some nice layered sounds.  GREAT pads.
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#36
Merwyn
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 10:47:56 (permalink)
Spoke too early....first BSOD of the day.
 
Sonar was open but I wasn't working on the project. Internet was on but I wasn't using it.

OS: Windows 10 Home 64-bit
CPU: Intel® Core™i7 Quad Core Processor i7-6700k (4.0GHz) 8MB Cache
MOTHERBOARD: ASUS® Z170-P: ATX, LG1151, USB 3.0, SATA 6GBs
GRAPHICS: 4GB AMD RADEON™ R9 380X
RAM: 32GB HyperX FURY DDR4 2133MHz
STORAGE:
Disk 1 = 500GB Samsung 750 2.5" SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
Disk 2 = 2TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
PROCESSOR COOLING: Noctua NH-D15S Ultra Quiet Performance CPU Cooler
AUDIO INTERFACE: Steinberg UR22
 
#37
azslow3
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 11:24:50 (permalink)
If you get real BSOD (not just Sonar crash or freeze, so the state when you no longer can do anything with Windows), it is ALWAYS some hardware (or its driver) related. The problem that any peace of hardware/driver can trigger it. I would propose the following sequence (1-4 in any order):
1) RAM test. http://www.memtest.org/#downiso , also included with many Linux live distributions. Run for AT LEAST 3-4 hours.
2) System/CPU/Temperature. Any "Burn" test. I have not run anything for a while, but something like http://cpuburnin.com/ I would not run it for more then 10-20 minutes...
3) HDD. http://www.hdtune.com . Look for not smooth speed curve.
4) Graphic / driver / temperature. https://www.futuremark.com/ (3DMark, PCMark). Tests for 1 hour should be ok.
 
If (and only if) all that show no problem:
5) Audio (hardware and driver). Switch to internal audio with WDM driver mode. Try to reproduce BSOD.
 
I repeat, all that make sense for BSOD troubleshooting only.

Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro
GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB
RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc.
www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
#38
scook
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 13:35:41 (permalink)
It is helpful when specifying DPro and Rapture programs to provide the full path and name.
I found two "Gilmour" patches in my DPro installation under 22 - Electronica Collection > Simulations
 
  • Gilmour Solo Clean 01 (at=vibrato, vel= timbre)
  • Gilmour Solo Clean 02 (at=vibrato, vel= timbre)
Both of these programs have Random Unipolar as a source in the MIDI Matrix. Try setting the depth for this source to 0. Another solution may be replacing DPro with Rapture Session. I have not specifically tested programs using the Random Unipolar parameter in Rapture Session.
 
 
#39
Ricebug
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 15:10:00 (permalink)
Upgraded to Win10 and everything works perfectly. I think it's a conspiracy to wean everyone off of other versions of the OS.

Sonar Platinum / AMD 5 ghz 8-core CPU w/8 GB RAM / nVidia GTX-780 graphics / Roland A-500Pro MIDI keyboard / Focusrite Scarlett 6i6 interface / Komplete 9 Ultimate / Melodyne Essential / Digitech Vocalist Live Pro/ Roland MSGS synth module / Rode NT2 microphone / an understanding wife
#40
chuckebaby
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 16:28:17 (permalink)
Ricebug
Upgraded to Win10 and everything works perfectly. I think it's a conspiracy to wean everyone off of other versions of the OS.


im still on 8.1 and running smooth :_)
fingers crossed.
happy for you though ;-)
rock on man

Windows 8.1 X64 Sonar Platinum x64
Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
Focusrite Saffire 18I8 - Mackie Control
   
#41
jimkleban
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 18:22:44 (permalink)
I will throw my 2 cents in as well..... I don't remember the last time I had FREEZING issues with SONAR, it has been that long but since upgrading to the newest version (2016.04), I am having freeze issues loading GUITAR RIG 4 or TH3.... loading either into an existing project FREEZES my system.  I wasn't going to whine either but since we are all dumping our latest issues, I though I would add my 2 cents.
 
Jim
post edited by jimkleban - 2016/05/09 22:25:32

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#42
chuckebaby
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 20:03:43 (permalink)
Jesse G
chuckebaby
BSOD are almost always hardware issues but who knows, could be dim pro.
I myself have not had a crash since last year. ive had 2 sonar not responding but then eventually they caught up and went away, recovered from them.
 
what audio interface are you using ?




Audio I/O is Roland Octa-Capture with latest drivers.   I am using Window 10.  The video card drivers are from Geforce directly. The computer never Blue Screens, it just freezes while using Sonar Platinum.   If the problem is only with Sonar and no program, then I assume Sonar Platinum is not working properly with something on the computer. 
 
I can use T-Racks without problems, IKmultimedia Ampeg, and other software that can run independent of Sonar, however, when I use them as plugins within Sonar, Sonar will Freeze.  
 
It's not the computer, it's not the parts, it's Sonar somehow.  


it was this one here:
http://www.geforce.com/drivers/results/87789
 
I had similar issues back about 4 years ago with a Gforce GT610. I ended up pulling it out and just using onboard dualy's (DVI/VGA) it improved my hangs 10Xfold.
i think it had something to do with sonar as well but it was mostly my GT 610.
in previous X3 the way sonar hung on to drivers after a crash was a tough one. its one thing to crash but to crash then need 10 minutes or a cold re boot is just plain demoralizing.
but since X3 and platinum sonar has been rock solid with onboard video.
if your not gaming, why not just pull it. (unless your board has no onboard video)
might be worth a try though.
 
hey im not taking pot shots man. im only trying to throw a few things out there that might help.
my best to you.

Windows 8.1 X64 Sonar Platinum x64
Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
Focusrite Saffire 18I8 - Mackie Control
   
#43
robert_e_bone
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 22:56:46 (permalink)
I used to ruin with dual video cards and all that - but now I just use the on-board graphics and am quite happily running 2 display monitors off of it.  The HDMI out goes to one HDTV, and I run an adapter cable from the DVI output port of the computer to an HDMI port on another HDTV, and have ZERO headaches and no performance issues with Sonar.  I split things across the two HDTV's - Track View on one, and Console View on the other.
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#44
Cactus Music
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 23:25:32 (permalink)
This-
"or updating my Symantec AV.  "   
 
Is this not a known cause of issues with using Sonar. I think because a DAW is mostly offline Windows defender is more than enough protection. 
 
And I myself am one who rid myself of blue screens by removing a Video card and just using my MoBo's 2 outputs. 

Johnny V  
Cakelab  
Focusrite 6i61st - Tascam us1641. 
3 Desktops and 3 Laptops W7 and W10
 http://www.cactusmusic.ca/
 
 
#45
SuperG
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/09 23:40:39 (permalink)
Cactus Music
This-
"or updating my Symantec AV.  "   
 
Is this not a known cause of issues with using Sonar. I think because a DAW is mostly offline Windows defender is more than enough protection. 
 
And I myself am one who rid myself of blue screens by removing a Video card and just using my MoBo's 2 outputs. 



 
I'm finding Windows Defender on Win 10 to be quite good, and the least intrusive option out there. That, combined with the SmartScreen feature, which pops up whenever you attempt to run an unsigned, recently downloaded file covers most bases. This is from someone who's run Norton Internet Security for years. 

laudem Deo
#46
Jesse G
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/10 16:39:43 (permalink)

it was this one here:
http://www.geforce.com/drivers/results/87789
 
I had similar issues back about 4 years ago with a Gforce GT610. I ended up pulling it out and just using onboard dualy's (DVI/VGA) it improved my hangs 10Xfold.
i think it had something to do with sonar as well but it was mostly my GT 610.
in previous X3 the way sonar hung on to drivers after a crash was a tough one. its one thing to crash but to crash then need 10 minutes or a cold re boot is just plain demoralizing.
but since X3 and platinum sonar has been rock solid with onboard video.
if your not gaming, why not just pull it. (unless your board has no onboard video)
might be worth a try though.
 
hey im not taking pot shots man. Im only trying to throw a few things out there that might help.
my best to you.




 
Checkebaby,
 
I am looking for a solution, so you won't find me thinking anyone is taking pot shots at me.  I consider you all very helpful in trying to assist me with my Freezing problem.
 
I am going to uninstall the PNY GeForce GTX 750 and it's drivers and see if Sonar Platinum will continue to freeze after the card removal.
 
Here is the back of the motherboard Gigabyte GA-Z97X-SLI.  Let's see how the built in video options treat Sonar Platinum when I take out the PNY GeForce GTX 750.  
 

 
Wish me well !!!
post edited by Jesse G - 2016/05/10 17:20:30

Peace,
Jesse G. A fisher of men  <><
==============================
Cakewalk and I are going places together!

Cakewalk By Bandlab, Windows 10 Pro- 64 bit, Gigabyte GA-Z97X-SLI, Intel Core i5-4460 Haswell Processor, Crucial Ballistix 32 GB Ram, PNY GeForce GTX 750, Roland Octa-Capture, Mackie Big Knob, Mackie Universal Controller (MCU), KRK V4's, KRK Rockit 6, Korg TR-61 Workstation, M-Audio Code 49 MIDI keyboard controller.[/
#47
Cactus Music
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/10 19:15:26 (permalink)
I have the Gigabyte Z97X-SOC ATX LGA1150 which looks something like yours.
 

 
 
I've been running the 2 monitors without issue for 2 years now. A third monitor is possible too with either HDMI or Video port. So unless your a gamer I see no use for video cards these days.
 
 
Integrated Graphics Processor - Intel® HD Graphics support:
  1. 1 x D-Sub port, supporting a maximum resolution of 1920x1200@60Hz
  2. 1 x DVI-D port, supporting a maximum resolution of 1920x1200@60Hz * The DVI-D port does not support D-Sub connection by adapter.
  3. 1 x HDMI port, supporting a maximum resolution of 4096x2160@24Hz or 2560x1600@60Hz * Support for HDMI 1.4a version.
  4. 1 x DisplayPort, supporting a maximum resolution of 4096x2160@24Hz or 3840x2160@60Hz * Support for DisplayPort 1.2 version.
  5. Support for up to 3 displays at the same time
  6. Maximum shared memory of 512MB
 

Johnny V  
Cakelab  
Focusrite 6i61st - Tascam us1641. 
3 Desktops and 3 Laptops W7 and W10
 http://www.cactusmusic.ca/
 
 
#48
Jesse G
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/10 22:26:21 (permalink)
Catus Music,
 
I just took out the PNY GeForce GTX 750 video card and uninstalled all of the NVIDIA drivers and software.   i am using the on board graphic card and I'm using the HD Graphic Software only.  I have both monitors working and I'm about to test to see if Sonar  Platinum causes me any problem.

Peace,
Jesse G. A fisher of men  <><
==============================
Cakewalk and I are going places together!

Cakewalk By Bandlab, Windows 10 Pro- 64 bit, Gigabyte GA-Z97X-SLI, Intel Core i5-4460 Haswell Processor, Crucial Ballistix 32 GB Ram, PNY GeForce GTX 750, Roland Octa-Capture, Mackie Big Knob, Mackie Universal Controller (MCU), KRK V4's, KRK Rockit 6, Korg TR-61 Workstation, M-Audio Code 49 MIDI keyboard controller.[/
#49
skitch_84
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/10 22:38:43 (permalink)
Jesse G
Catus Music,
 
I just took out the PNY GeForce GTX 750 video card and uninstalled all of the NVIDIA drivers and software.   i am using the on board graphic card and I'm using the HD Graphic Software only.  I have both monitors working and I'm about to test to see if Sonar  Platinum causes me any problem.



Definitely report back with any updates. Curious to see how this plays out. 
 

Chris Porter
www.cportermusic.com
Listen to my original work on Soundcloud and YouTube
Get my original soundtracks on Bandcamp 
Sonar Platinum "2017.04", Windows 10 64-bit, ASUS Z170-A, i7 6700K (4.0GHz), 32GB DDR4 RAM, 250GB SSD 850 EVO (OS/Sonar/Plugins), 1TB SSD 850 EVO (Sample Libraries), 3TB WD Black HDD (projects/audio), Noctua NH-D14 Cooling Unit, PreSonus AudioBox USB Interface, M-AUDIO Oxygen49
#50
Jesse G
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/10 23:27:11 (permalink)
OK,
 
I played a full song I created and I was able to listen to it all the way to the end.  OK, no big deal I have always been able to do this with no freezing. 
 
Next, I opened up a song I was working on containing both midi and recorded instruments.  As I was editing the song with my mouse, the song froze and I had to perform a restart of Windows 10.  
 
I then started a new song and used FXpansion BFD Eco and was successful at creating the drum track. 
 
I then added AD2 to created another drum track and that was successful too. 
 
I then added a DIM Pro piano part and had no problems,  I saved the project and closed Sonar.  I then re-opened the project and plugged in my Bass Guitar and started recording a bass part when the project froze,  
 
So there are no PNY (Nvidia) drivers or software on my computer. My PNY GeForce GTX 750 video card has been removed, I am using the motherboard built in video cards.  I performed a defragmentation on all of my installed hard drives, however Windows 10 defrags theses drives on it's own.
 
What's next????

Peace,
Jesse G. A fisher of men  <><
==============================
Cakewalk and I are going places together!

Cakewalk By Bandlab, Windows 10 Pro- 64 bit, Gigabyte GA-Z97X-SLI, Intel Core i5-4460 Haswell Processor, Crucial Ballistix 32 GB Ram, PNY GeForce GTX 750, Roland Octa-Capture, Mackie Big Knob, Mackie Universal Controller (MCU), KRK V4's, KRK Rockit 6, Korg TR-61 Workstation, M-Audio Code 49 MIDI keyboard controller.[/
#51
robert_e_bone
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/11 10:42:35 (permalink)
If you open Windows Event Viewer, does it show any critical errors around the time things froze?
 
Is it possible something loaded in the project is 32-bit?  (possible bridging failure with BitBridge)
 
If you open that project with Sonar in its Safe Mode, and skip loading of any effects, does it play without freezing?
 
Is there a sample rate mismatch between the project and the interface?
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#52
streckfus
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/11 14:25:23 (permalink)
Jesse G
OK,
 
I played a full song I created and I was able to listen to it all the way to the end.  OK, no big deal I have always been able to do this with no freezing. 
 
Next, I opened up a song I was working on containing both midi and recorded instruments.  As I was editing the song with my mouse, the song froze and I had to perform a restart of Windows 10.  
 
I then started a new song and used FXpansion BFD Eco and was successful at creating the drum track. 
 
I then added AD2 to created another drum track and that was successful too. 
 
I then added a DIM Pro piano part and had no problems,  I saved the project and closed Sonar.  I then re-opened the project and plugged in my Bass Guitar and started recording a bass part when the project froze,  
 
So there are no PNY (Nvidia) drivers or software on my computer. My PNY GeForce GTX 750 video card has been removed, I am using the motherboard built in video cards.  I performed a defragmentation on all of my installed hard drives, however Windows 10 defrags theses drives on it's own.
 
What's next????




I recently navigated through a crippling hardware-based failure and ended up building a new PC from scratch, and part of that process involved some heavy reading in Microsoft/Tech forums. While not SONAR-specific, a LOT of similar behavior was observed in Windows 10, and the common thread was this: users who took advantage of the free upgrade to Windows 10 without doing a fresh install ran into freezes, crashes, lock-ups, etc. Users who upgraded to get their new product key, then did a full, clean install of Windows 10 did not tend to run into the same problems. 
 
Not that anyone likes having to take the time to back up data, perform clean installs, then reinstall a bunch of software, but that seems to be the most trouble-free method of upgrading to Windows 10.
 
I'd of course hate for you to go through that hassle only to find out it didn't make a lick of difference, but it may be something to consider. In my case, after buying brand new components, I attempted to bring over my Windows 7 system drive and I ran into issues, then tried to do the free Windows 10 upgrade, still ran into issues. After I did a clean install with updated drivers for all motherboard/hardware components, it's been rock solid.  (Granted, my situation was a bit different because I was attempting to run Windows 7 on brand new hardware, but in your case if all else fails, perhaps a clean install is worth a try.)

Sonar Platinum | Win 10 Pro/64-bit | Core i7-6700K | 32GB DDR4 2400 RAM | ASUS Z170-AR | ASUS GeForce GTX 970 | Focusrite Saffire Pro 40 | Yamaha HS8s
#53
Jesse G
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/11 16:17:44 (permalink)
I am going to toss my DAW, my studio equipment and my instruments into the dumpster and take up basket weaving.  At least with that I just have to get the right woody vines and my hands to begin weaving.
 
Don't bother me while I am weaving

Peace,
Jesse G. A fisher of men  <><
==============================
Cakewalk and I are going places together!

Cakewalk By Bandlab, Windows 10 Pro- 64 bit, Gigabyte GA-Z97X-SLI, Intel Core i5-4460 Haswell Processor, Crucial Ballistix 32 GB Ram, PNY GeForce GTX 750, Roland Octa-Capture, Mackie Big Knob, Mackie Universal Controller (MCU), KRK V4's, KRK Rockit 6, Korg TR-61 Workstation, M-Audio Code 49 MIDI keyboard controller.[/
#54
chuckebaby
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/11 16:27:20 (permalink)
sorry to hear that Jesse.
I had a gigabyte 78lmt-s2 similar to yours that I just ditched because I upgraded to an Intel I7 4790k LGA 1150.
that's the one I was talking about that I pulled my G610 out of.
I actually had great results on that board / CPU, it just wasn't fast - fast (like the I7 is turbo boost speed)
as this new build, I built the other one as well. (strictly for sonar)
 
trust me, im not a homeboy that will tell you its not sonar just because I like the software, 
I've had my grips with this software and made them known here.
 
but in your case, it sounds like there is a conflict between either hardware or possibly a plug in.
you shouldn't be getting any freezes by simply doing a bass track or using plug ins that came with sonar.
I feel for you and am sorry for your frustration.
 
 
what about external devices ? is it just the Octa-Capture plugged in when getting these freezes ?

Windows 8.1 X64 Sonar Platinum x64
Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
Focusrite Saffire 18I8 - Mackie Control
   
#55
Merwyn
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/11 17:18:00 (permalink)
robert_e_bone
Glad your project is able to work now.
 
The initial release and early life of Rapture Pro was a bit flaky, but it seems to be feeling much better these days, and I encourage you to look at picking that up as a replacement to Dimension Pro.  Rapture Pro plays the Dim Pro sounds, AND has a bunch of other really nice sounding ones - it seems to be a cross between Dim Pro and Rapture, so it give you some nice layered sounds.  GREAT pads.
 
Bob Bone
 


Hello Robert
 
Thanks for the tip regarding Rapture Pro. I've checked out my Rapture which doesn't include Dim Pro sounds and suspect it's not Rapture Pro although the Dim Pro sounds appear in Rapture Session...which is good, but the Gilmour sound I am using sounds quite different in Rapture Session and I don't seem to be able to edit it as I could in Dim Pro. Is Rapture Pro something I need to buy separate from Sonar Platinum?

OS: Windows 10 Home 64-bit
CPU: Intel® Core™i7 Quad Core Processor i7-6700k (4.0GHz) 8MB Cache
MOTHERBOARD: ASUS® Z170-P: ATX, LG1151, USB 3.0, SATA 6GBs
GRAPHICS: 4GB AMD RADEON™ R9 380X
RAM: 32GB HyperX FURY DDR4 2133MHz
STORAGE:
Disk 1 = 500GB Samsung 750 2.5" SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
Disk 2 = 2TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
PROCESSOR COOLING: Noctua NH-D15S Ultra Quiet Performance CPU Cooler
AUDIO INTERFACE: Steinberg UR22
 
#56
Bristol_Jonesey
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/11 17:33:10 (permalink)
Yep, it's a separate purchase

CbB, Platinum, 64 bit throughout
Custom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
#57
robert_e_bone
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/11 18:50:39 (permalink)
Here is the product page for it: http://www.cakewalk.com/Products/Rapture
 
It appears that there is a demo available for it - might be worth checking out, since that is free.
 
IF you were wanting to buy it - it looks like the regular full price is $149, but there seems to be an upgrade option to upgrade to it from the regular Rapture, for possibly $79 from Cakewalk, or $99 from one of the dealers.
 
If it can be picked up for $79 or even $99, it would give you a bunch of nice sounds - but perhaps trying out the demo would be prudent - to make sure it worked for your system first.
 
Bob Bone
 

Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#58
Jesse G
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/11 22:50:23 (permalink)
chuckebaby
but in your case, it sounds like there is a conflict between either hardware or possibly a plug in.
you shouldn't be getting any freezes by simply doing a bass track or using plug ins that came with sonar.
I feel for you and am sorry for your frustration.
 
what about external devices ? is it just the Octa-Capture plugged in when getting these freezes ?




When I get the freezing in Sonar Platinum, I have my Octa-Capture audio interface, Motu Microlite Midi interface, My M-Audio Trigger Finger, My M-Audio Radium 49, My Korg TR-61 Workstation, My Presonus Eureka Preamp, My Lexicon MX 2000, My Mackie Control Unit, and my Mackie Big Knob connected Connected.
 
All works well with any other software except for Sonar, Also, when the freezing occured, I didn't have any plugins Only the BFD Eco Drum synth, the AD2 drum synth, and Dim Pro for keys.

Peace,
Jesse G. A fisher of men  <><
==============================
Cakewalk and I are going places together!

Cakewalk By Bandlab, Windows 10 Pro- 64 bit, Gigabyte GA-Z97X-SLI, Intel Core i5-4460 Haswell Processor, Crucial Ballistix 32 GB Ram, PNY GeForce GTX 750, Roland Octa-Capture, Mackie Big Knob, Mackie Universal Controller (MCU), KRK V4's, KRK Rockit 6, Korg TR-61 Workstation, M-Audio Code 49 MIDI keyboard controller.[/
#59
The Grim
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Re: Sonar Platinum Crash after Crash after Crash! 2016/05/12 01:58:26 (permalink)
streckfus
 
I recently navigated through a crippling hardware-based failure and ended up building a new PC from scratch, and part of that process involved some heavy reading in Microsoft/Tech forums. While not SONAR-specific, a LOT of similar behavior was observed in Windows 10, and the common thread was this: users who took advantage of the free upgrade to Windows 10 without doing a fresh install ran into freezes, crashes, lock-ups, etc. Users who upgraded to get their new product key, then did a full, clean install of Windows 10 did not tend to run into the same problems. 
 



i have 4 systems upgraded to windows 10, 3 of them were in place upgrades and 1 was a clean install of windows 10 with a copy purchased from microsoft. i have found absolutely 0 difference between any of them with regards to speed stability or problems of any sort, they all work as flawlessly as the other. although i don't use sonar much at all now and i am leaving it at manchester i had no issue at all whether it be running on a machine with an in place install or clean install of windows 10. my 2 main daws and associated music programs run flawlessly on all machines regardless of whether they are on machines that had an in place upgrade or clean install of windows 10. i would advise people to not be afraid of the in place upgrade and save themselves a huge amount of time and hassle and try via the in place upgrade as apposed to having to reinstall everything etc that comes with a clean install. my experience and that of many many others are testament to the fact that generally speaking the in place upgrade to windows 10 works perfectly well and is completely indistinguishable from a clean install in all areas, performance. reliability you name it. of course there is always the exception to the rule, but it is certainly worth it to try the in place upgrade with your setup before doing a clean install. half an hour/ 1 hour of time for in place upgrade is certainly much more desirable than many hours even days of downtime and hassle that a clean install involves
#60
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