Anderton
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Re: Speedy SONAR Kingston Update now available
2015/11/30 13:47:53
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☄ Helpfulby arlen2133 2015/11/30 22:35:45
Nuance and context are not the strong points of a text-only medium. If the underlying context of "works for me" is "you're an idiot," then that's a problem. If the underlying context of "works for me" is another data point that could lead to a solution, that's not a problem.
For example if someone says "I have a problem with Kingston when running plug-in X and didn't have a problem with Jamaica Plain," then it's logical for the person to think there is a problem with Kingston...right? However, if someone else says "I'm running plug-in X with Kingston and it works for me," then there's a very good chance the issue is not with Kingston, so maybe the person having the problem should look elsewhere.
Think of all the times in these forums when someone had a problem with a plug-in that was due to having an older version (or interface issues due to an outdated driver), and not realizing an update was available. Under those conditions "works for me" can lead to a solution just because the person with the problem knows that a solution is possible.
If everyone experiences a problem (e.g., tempo changes not reacting properly when upsampling was first introduced), it's a no-brainer the problem is with the software because no one can say "it works for me" when it doesn't. However if some people have a problem and some people with (seemingly) identical circumstances don't, then it's important to find out why there's a difference. There's no incentive to look for a difference unless it's clear there is a difference.
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jbraner
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Re: Speedy SONAR Kingston Update now available
2015/11/30 15:38:44
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☄ Helpfulby dcumpian 2015/11/30 19:25:14
I agree with this. When I have a problem, if someone says "it works for me", then I know I have to look at my setup - where if a few people say "it doesn't work here either" then I know it's probably not a problem with my setup, and maybe some thing's broken.
I guess it's different if you're being an ass when you say "it works for me" - but Steve is hardly gonna do that ;-)
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Fabio Rubato
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Re: Speedy SONAR Kingston Update now available
2015/11/30 20:26:33
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RPeveler
Hi - regarding Kingston update, I noticed straight away that both Iris and Breaktweaker produced loud noise when inserted. I emailed cakewalk immediately but as yet still no reply. Plug ins work fine in stand alone and in older install of sonar x3 and were fine until this update.
I share the frustration that I don't want monthly updates when they break things, particularly when distributed on the eve on a long public holiday in the US. A case of "get this problem off our desks and onto those of the users".
Thanks and happy holidays guys.
I agree with the post here. I'm currently back to Ipswich after 2 unsuccessful updates. JP - scan VST issues and delay on some synths - K - scan fixed, delay apparently better but didn't test all - however, I opened up one project and my SubDestroyer VST recently purchased didn't work. Now I'm seeing other synths like Sylenth and Breakweaker having issues and as I own them, I'm reticent to even start using them. Trust = zero. Having said that there's been an offer of help from Ben Staton, which I appreciate and which I may seek out if I get the time. Having been through updating JP and rolling back 7-odd times, I would rather use a version that works and I can get on with making music, rather than problem solving why 2 updates are causing problems, when all updates up to JP, worked fine. On the other hand, this is what my subscription pays for right? I would like to suggest that testing and problem-solving issues 'apparently' caused by the last 2 updates, isn't part of my subscription agreement...but of course this is software and 'smooth sailing' isn't guaranteed. I just want those 'clear skies'.
Sonar: Platinum, (X3e) - x64 PC: Win10 Pro 64; Computer: Gigabyte Z68X-UD3R-B3; Intel i7, 2600k @ 4.2 (8 Cores); 16 GB Corsair Ram; Visual Card: Gigabyte GTX 580; Audio Interface: RME UFX; Monitors: Adam A77X, Sub8; Midi Controllers: Komplete Kontrol S88, Novation Bass Station 2; NI Maschine Mk 2; Other Hardware: Joe Meek Twin Q Dual Studio Channel; Mics: RODE NT2-A, ASTON Spirit Latest Song: Lay Down Before the War
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RPeveler
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Re: Speedy SONAR Kingston Update now available
2015/12/01 10:11:57
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Could anyone enlighten me about the process of rolling back to previous updates?
Are you just creating a restore point in windows before updating and then going back to that, or is there a cakewalk specific way to do it? If the former I must make a mental note to create a restore point at each update!
Thanks
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jbraner
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Re: Speedy SONAR Kingston Update now available
2015/12/01 10:41:33
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You roll back in the Command Center (CCC). Just RH click on SONAR and there is an option to roll back...
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RPeveler
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Re: Speedy SONAR Kingston Update now available
2015/12/01 12:13:32
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bvideo
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Re: Speedy SONAR Kingston Update now available
2015/12/01 12:21:12
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☄ Helpfulby kevinwal 2015/12/01 12:54:58
mettelus
This will kick the hornet's nest, but needs to be said. The "works for me" (a.k.a. "sucks to be you") is a terrible stance to take in a public-facing environment. 1) It very much implies "finality," meaning that no effort to identify/resolve the issue is intended and 2) this seems to come from assigned beta testers in defense of "I did my job."
True finality comes from a customer being made whole. First step is prevention of field failures with as much due diligence and sense of urgency as possible, and if something cannot be verified... wait. Nothing gives a "branding black eye" more than field failures, and the monthly release cycle is taking precedence over "wait" - a significant Achilles heal to consider.
There are enough Harvard Business Reviews out on this topic to wallpaper a room. If someone has an issue, it is much better to get clarification to drive to root cause/(true) resolution. "Works for me" doesn't show any concern for a customer's issue or intent to resolve it.
Your statement would make a little more sense if it were directed toward the company's tech support organization. This forum is not that. I'd be annoyed if I made an official trouble report and got that response from the company. It does legitimately happen, though: "unable to reproduce". As far as this forum is concerned, though, I imagine it would be pretty useless, even if less offensive to some, if every volunteer on this forum who goes out of their way to test the reported scenario just keeps quiet whenever it works for them.
W10 pro, Sonar Platinum, Alesis Multimix 16 FW, MOTU Express 128, Gigabyte Z370 HD3P, i7 8700K, 16 Gigs, ssd + 2 X 2T disks, D50-MEX, JV80, A90EX, M1REX
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stevec
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Re: Speedy SONAR Kingston Update now available
2015/12/01 12:46:29
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I gotta agree... the "works for me" replies may at least give someone hope that an issue is fixable for them, where no replies at all from the same people could be deafening if no one is able to reproduce the issue. This is assuming that the "works for me" comment isn't followed by a bunch smileys. That's just cruel. 
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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scook
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Re: Speedy SONAR Kingston Update now available
2015/12/01 14:49:32
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scook
RPeveler
Hi - regarding Kingston update, I noticed straight away that both Iris and Breaktweaker produced loud noise when inserted.
I cannot comment about Breaktweaker. Don't have the plug-in. When it comes to Iris, both 64bit VST2 and VST3 format Iris and Iris2 seem to work OK for me in Kingston on Win10.
I finally was able to make the VST2 format fail for both Iris and Iris2 by enabling the 64bit Double Precision Engine in Preferences > Audio > Driver Settings. I normally do not have this enabled. The VST3 format which I use does not seem to be affected by this setting. Disabling the 64bit Double Precision Engine also appears to restore the VST2 to normal operation. Of course, the setting should not affect how the synth plays. I expect CW will address this in a future update. HTH
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Beepster
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Re: Speedy SONAR Kingston Update now available
2015/12/01 15:23:39
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That up thar ^^^^^ is exactly why when scook says "working here" it is a massively useful data point when doing risk assessment.
He don't pizz around. Lots of posters like that.
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McMoore11
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Re: Speedy SONAR Kingston Update now available
2015/12/01 15:33:38
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How can I check to see what my current update is?
Thanks,
Mark.
It takes one to know one, and vice versa. www.wetdogmusic.com www.soundcloud.com/markmoore-1 Sonar Platinum running on a AMD-A10 7700K 3.40 GHz, 32 gig RAM, Windows 10 with 2- 1 Terabyte externals. Black Lion pres and Word Clock into BL modded Motu 896mk3. Shure KSM44 and Neumann U67. Dynaudio BM5 with sub and Blue Sky monitors, Evidence Audio cabling. Auralex treatment. Kona coffee. Michigan craft IPAs.
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scook
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Re: Speedy SONAR Kingston Update now available
2015/12/01 15:38:57
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It is reported on the right hand side of the Command Center when the SONAR line is selected. The About screen in SONAR shows the build number. The release name was added to the About screen with Foxboro.
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ampfixer
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Re: Speedy SONAR Kingston Update now available
2015/12/01 16:18:54
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I have not used the 64 bit DP engine since X1. Even then it was being pointed at as a possible cause of instability. I've found no problems going without. My Kingston issues were not resulting from the 64 bit DPE.
Regards, John I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps. WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig, Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6
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Nifty9993
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Re: Speedy SONAR Kingston Update now available
2015/12/01 18:09:24
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Hi all
Can I ask a couple of noob questions please?
Wasn't there a very large Windows 10 update recently, might that have affected some peoples systems?
Is it possible to "miss" an update and catch up on the next month?
I mean, if I miss the K update and go for the L update....will I completely miss what was in the K update?
Hope that makes sense :)
Thanks and take care.
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scook
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Re: Speedy SONAR Kingston Update now available
2015/12/01 18:24:56
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Yes, Win10 did have a pretty big update recently. I suppose it could have affected some installations negatively. I am running an up to date version of Win10.
There is no requirement to install any version of SONAR. All updates are cumulative. Skipping K and applying L is OK.
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Anderton
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Re: Speedy SONAR Kingston Update now available
2015/12/02 10:07:35
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scook
All updates are cumulative. Skipping K and applying L is OK.
To add to that, you can update quarterly or yearly or whatever if you want.
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Nifty9993
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Re: Speedy SONAR Kingston Update now available
2015/12/02 17:18:40
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Thanks for the info scook and Craig. Much appreciated 
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Unknowen
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Re: Speedy SONAR Kingston Update now available
2015/12/02 21:36:40
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Anderton
Plenty of people come here for assistance, and that's what they get. The response they receive relates directly to how the inquiry is made. You didn't help your cause when in your last big thread, you essentially said you were just playing with everyone...so now people don't know if you're serious or not.
I still have a screen capture of you flipping out on everyone here and call all users here "greedy rip off artist".. is that how you still feel?
Hay look, Somethings are not locked in stone... lol 3/18/2019
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Anderton
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Re: Speedy SONAR Kingston Update now available
2015/12/02 21:48:31
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Dave000
Anderton
Plenty of people come here for assistance, and that's what they get. The response they receive relates directly to how the inquiry is made. You didn't help your cause when in your last big thread, you essentially said you were just playing with everyone...so now people don't know if you're serious or not.
I still have a screen capture of you flipping out on everyone here and call all users here "greedy rip off artist"..
is that how you still feel?
Feel free to post your screen shot of me calling all users here "greedy rip off artist." I'm sure everyone will get a good chuckle. I recommend uploading your screen shot, or Photoshop equivalent thereof, to imgur.com and posting the "bb code" link. Like this post, which references the following link: http://forum.cakewalk.com/FindPost/3226938  By the way, you don't need to be a stalker kinda person and save screen shots, you can do a search on site:forum.cakewalk.com, enter Anderton greedy, and see what pops up. Then you can post a link to the post. That way no one will have to know that you make a habit of taking screen shots of posts on an internet forums.
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Doktor Avalanche 
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Re: Speedy SONAR Kingston Update now available
2015/12/02 21:56:05
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/dev/null (Linux joke).
post edited by Doktor Avalanche - 2015/12/02 22:07:29
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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kevinwal
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Re: Speedy SONAR Kingston Update now available
2015/12/02 22:05:57
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Dave000
Anderton
Plenty of people come here for assistance, and that's what they get. The response they receive relates directly to how the inquiry is made. You didn't help your cause when in your last big thread, you essentially said you were just playing with everyone...so now people don't know if you're serious or not.
I still have a screen capture of you flipping out on everyone here and call all users here "greedy rip off artist"..
is that how you still feel?
Nice drive-by.
Kevin Walsh My latest tunes are at Reverbnation, please give a listen! EVGA X58 Classified III, 24GB Kingston RAM, i7/970 6 core256GB SSD, 2TB HDWindows 10 Build 10586, Sonar Platinum, 2016.03MOTU 8Pre Interface
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Unknowen
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Re: Speedy SONAR Kingston Update now available
2015/12/02 22:09:44
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kevinwal
Dave000
Anderton
Plenty of people come here for assistance, and that's what they get. The response they receive relates directly to how the inquiry is made. You didn't help your cause when in your last big thread, you essentially said you were just playing with everyone...so now people don't know if you're serious or not.
I still have a screen capture of you flipping out on everyone here and call all users here "greedy rip off artist"..
is that how you still feel?
Nice drive-by.
its not meant as a negative thing... just a pint that everyone gets nuts.. sometime its real sometimes it fun..
Hay look, Somethings are not locked in stone... lol 3/18/2019
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Doktor Avalanche
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Re: Speedy SONAR Kingston Update now available
2015/12/02 22:14:41
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Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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Unknowen
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Re: Speedy SONAR Kingston Update now available
2015/12/02 22:23:05
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Anderton
Dave000
Anderton
Plenty of people come here for assistance, and that's what they get. The response they receive relates directly to how the inquiry is made. You didn't help your cause when in your last big thread, you essentially said you were just playing with everyone...so now people don't know if you're serious or not.
I still have a screen capture of you flipping out on everyone here and call all users here "greedy rip off artist"..
is that how you still feel?
Feel free to post your screen shot of me calling all users here "greedy rip off artist." I'm sure everyone will get a good chuckle.
I recommend uploading to imgur.com and posting the "bb code" link. Like this post, which references the following link: http://forum.cakewalk.com/FindPost/3226938
By the way, you don't need to be a stalker kinda person and save screen shots, you can do a search on site:forum.cakewalk.com, enter Anderton greedy, and see what pops up. Then you can post a link to the post. That way no one will think that you actually take screen shots of posts on an internet forums.
lol... yeah... um? IMO ;) if you need to go hunting for crap on me you really need a life! I suppose creating all those presets using direct x plugs leaves lots of time. Frankly I have never liked you and I thought you had blocked me! you don't impress me on any level.. and if you where "all that" as you clam, you would not be living on this sight! IMO! lol I don't care what others think of me.. and if someone comes at me that's there issues... all hail Cakewalk! ulm.... IMO.... and BTW.... how is the "Membership" going for everyone? seems to be falling apart... IMO
Hay look, Somethings are not locked in stone... lol 3/18/2019
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stevec
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Re: Speedy SONAR Kingston Update now available
2015/12/02 22:37:46
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Dave000
...how is the "Membership" going for everyone? seems to be falling apart... IMO
You're funny.
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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kevinwal
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Re: Speedy SONAR Kingston Update now available
2015/12/02 22:40:49
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Dave000
lol... yeah... um? IMO ;) if you need to go hunting for crap on me you really need a life! I suppose creating all those presets using direct x plugs leaves lots of time. Frankly I have never liked you and I thought you had blocked me! you don't impress me on any level.. and if you where "all that" as you clam, you would not be living on this sight! IMO! lol I don't care what others think of me.. and if someone comes at me that's there issues... all hail Cakewalk! ulm.... IMO.... and BTW.... how is the "Membership" going for everyone? seems to be falling apart... IMO
And now we're back in junior high school.
post edited by kevinwal - 2015/12/02 22:52:37
Kevin Walsh My latest tunes are at Reverbnation, please give a listen! EVGA X58 Classified III, 24GB Kingston RAM, i7/970 6 core256GB SSD, 2TB HDWindows 10 Build 10586, Sonar Platinum, 2016.03MOTU 8Pre Interface
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Unknowen
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Re: Speedy SONAR Kingston Update now available
2015/12/02 22:52:22
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kevinwal
Dave000
lol... yeah... um? IMO ;) if you need to go hunting for crap on me you really need a life! I suppose creating all those presets using direct x plugs leaves lots of time. Frankly I have never liked you and I thought you had blocked me! you don't impress me on any level.. and if you where "all that" as you clam, you would not be living on this sight! IMO! lol I don't care what others think of me.. and if someone comes at me that's there issues... all hail Cakewalk! ulm.... IMO.... and BTW.... how is the "Membership" going for everyone? seems to be falling apart... IMO
And now we're back in junior high school.
I wish! lol...
Hay look, Somethings are not locked in stone... lol 3/18/2019
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Anderton
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Re: Speedy SONAR Kingston Update now available
2015/12/02 23:01:52
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Dave000
lol... yeah... um? IMO ;) if you need to go hunting for crap on me you really need a life! It took 30 seconds to find that post. I simply typed "site:forum.cakewalk.com dave000 self-righteous" and the thread with your post popped up as the first hit. It's debatable whether you're worth 30 seconds, but I was waiting for water to boil. Frankly I have never liked you I'm devastated. and if you where "all that" as you clam, you would not be living on this sight!
I am not a clam.
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Unknowen
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Re: Speedy SONAR Kingston Update now available
2015/12/02 23:02:46
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stevec
Dave000
...how is the "Membership" going for everyone? seems to be falling apart... IMO
You're funny.
I know  I wouldn't even be here if Kingston was working IMO... So..... will I have to pay up for membership again next year to get Splat to work? hum? OR loss 3 of my 12 months to get it to work? Then again does ANY of this matter, 14 people killed and 17 hurt in Cali today... I think this forum today is just diversion for me....
Hay look, Somethings are not locked in stone... lol 3/18/2019
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Anderton
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Re: Speedy SONAR Kingston Update now available
2015/12/02 23:09:19
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Reacting to a tragic killing by spreading negativity seems counter-productive.
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