Warning, new windows 8 update and quad capture (RESOLVED)

Author
S.L.I.P.
Max Output Level: -72 dBFS
  • Total Posts : 949
  • Joined: 2004/07/10 18:00:29
  • Status: offline
2014/04/14 02:02:43 (permalink)

Warning, new windows 8 update and quad capture (RESOLVED)

This morning my Windows 8.1 machine was automatically updated.  I began to have bad problems with my quad capture.  When I clicked on an mp3, file, it would not play, and had some weird server error message.  Tried to play a wave in Sound Forge, and Sound Forge crashed.  Tried Sonar, and had no sound. Did a system restore, and everything is working fine.  Stopped automatic updates.  It looks like the quad capture needs a driver update. Just a heads up.
post edited by S.L.I.P. - 2014/04/15 11:02:43
#1

23 Replies Related Threads

    MacFurse
    Max Output Level: -84 dBFS
    • Total Posts : 324
    • Joined: 2013/11/10 07:25:54
    • Location: Newcastle - Australia
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 04:34:47 (permalink)
    Had the same thing two days ago but with my Focusrite. Uninstalled the driver, re-installed, and it worked again, but was glitchy. It would work with Sonar, but not with Win Media Player, saying there was no interface. Re-boot, it would work with WMP, but then not in Sonar.
     
    I will be home soon to try some advice. Apparently Win8 displays this behaviour sometimes with drivers if quick start up is enabled, which allows a boot up from semi-hybernation. I had disabled this, but the new update may have turned the feature back on again. There are also a few threads about 8.1, SSD's, and loss of drivers from this quick start ups. Anyway, will post here again if I can confirm this.

    Platinum. i7 4771 3.5ghz. ECU H87 mobo with 3 monitor support. 16gb Ripjaws 1600mhz. Focusrite 18i20. 2 x 250gb Samsung EVO SSD's OP/Programs. 2x1TB Seagate Baracuda sata3 data drives. 200gb sata2 bootable drive for online and downloading only. Seagate 2tb USB 3.0 backup drive.  2x27in monitors. Rode K2 valve mic. Sontronics STC-1 pair. Studio Projects B1 condenser. SM58B. SM57B. Presonus Eureka Preamp.
    #2
    Kalle Rantaaho
    Max Output Level: -5 dBFS
    • Total Posts : 7005
    • Joined: 2006/01/09 13:07:59
    • Location: Finland
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 04:39:56 (permalink)
    My laptop started acting really strange last night after an automatic Win7 update. It took me 15 minutes to get it started again and it seemed very slow and glitchy in everything it did. Lets hope it was just temporary.

    SONAR PE 8.5.3, Asus P5B, 2,4 Ghz Dual Core, 4 Gb RAM, GF 7300, EMU 1820, Bluetube Pre  -  Kontakt4, Ozone, Addictive Drums, PSP Mixpack2, Melda Creative Pack, Melodyne Plugin etc.
    The benefit of being a middle aged amateur is the low number of years of frustration ahead of you.
    #3
    robert_e_bone
    Moderator
    • Total Posts : 8968
    • Joined: 2007/12/26 22:09:28
    • Location: Palatine, IL
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 09:38:03 (permalink)
    Windows 8.1 CAN wreak havoc on some music applications, and some drivers that work fine in Windows 8 fail miserably in Windows 8.1, so I HIGHLY recommend anyone considering the jump to 8.1 first do their homework on what their software will do when faced with Windows 8.1, PRIOR to making the jump.
     
    I am doing some final testing TODAY, and am likely making the permanent jump to Windows 8.1 this afternoon, but I did research every single application I run, to try to make sure (as sure as I can determine), that I won't have any nightmares once I make the move.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #4
    John
    Forum Host
    • Total Posts : 30467
    • Joined: 2003/11/06 11:53:17
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 09:50:45 (permalink)
    There is Windows 8.1 that needs new drivers and there is the 8.1 update or what some call 8.1.1. It does not need new drivers. If you are going from Windows 8 to 8.1 you will most likely need to update your drivers. If you are going to 8.1.1 the 8.1 drivers will work. Roland should have all the drivers you will need ready for updating.
     
    Also this update to windows is mandatory if you wish to continue to keep you windows current. Without it windows will not update any more. 

    Best
    John
    #5
    FCCfirstclass
    Max Output Level: -71 dBFS
    • Total Posts : 969
    • Joined: 2003/11/15 15:02:42
    • Location: Las Vegas, Nevada
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 09:59:20 (permalink)
    The new Win 8.1 Update (or Win 8.1.1) restores the Start Menu on the desktop, among other good programing.  The desktop is now on an equal footing with the Metro app interface.  Lots of good things for desktop users.

    Win 10 Pro x64, 32Gb DDR3 ram, Sonar Platinum, Cubase 9.5, Mackie MCU Pro, Cakewalk VS 100, Roland Octa-Capture,  A 800 Pro, Carver M-1.5t amp & C4000 pre amp, various mics, drums and brass instruments.
     
    And away we go!
    #6
    S.L.I.P.
    Max Output Level: -72 dBFS
    • Total Posts : 949
    • Joined: 2004/07/10 18:00:29
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 10:32:24 (permalink)
    John
    There is Windows 8.1 that needs new drivers and there is the 8.1 update or what some call 8.1.1. It does not need new drivers. If you are going from Windows 8 to 8.1 you will most likely need to update your drivers. If you are going to 8.1.1 the 8.1 drivers will work. Roland should have all the drivers you will need ready for updating.
     
    Also this update to windows is mandatory if you wish to continue to keep you windows current. Without it windows will not update any more. 


    I'm sorry, John, but you are wrong.  I've been on 8.1 with the updated quad capture 8.1 drivers and everything has been working fine since it was updated to 8.1 in October. This happened yesterday with the new 8.1.1. update.  It happened, so please don't tell me I'm wrong.  When I restored everything was fine, so obviously Roland needs to look into this.  I'd rather be able to make music, than worry about if Window is current.  When and if new drivers come out I will consider updating windows. 
    #7
    musicroom
    Max Output Level: -51 dBFS
    • Total Posts : 2421
    • Joined: 2004/04/26 22:31:02
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 10:35:37 (permalink)
     Hope you get to the bottom of this! 8.1.1 cured some glitches I was having. Much smoother now with x3.

     
    Dave
    Songs
    ___________________________________
    Desktop: Platinum / RME Multiface II / Purrfect Audio DAW  I7-3770 / 16 GB RAM / Win 10 Pro / Remote Laptop i7 6500U / 12GB RAM /  RME Babyface



     
     
    #8
    robert_e_bone
    Moderator
    • Total Posts : 8968
    • Joined: 2007/12/26 22:09:28
    • Location: Palatine, IL
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 11:01:44 (permalink)
    In general terms of upgrading, I think if one proceeds with doing some initial looking into driver availability and any reported issues, in advance of ANY operating system level advancement (Windows 7 to Windows 8, or Windows 8 to Windows 8.1, or someday Windows 10 to Windows 10.1), AND the whole system is backed up prior to actually performing the upgrade, that this approach is the safest way to do it, as it leaves a backup plan of recovering if unforeseen problems arise.
     
    There DOES seem to be some software that does not like going from Windows 8 to Windows 8.1, so it is wise to proceed cautiously.  On the other hand, a lot of folks have had no trouble making that move.
     
    Bob Bone

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #9
    John
    Forum Host
    • Total Posts : 30467
    • Joined: 2003/11/06 11:53:17
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 11:11:21 (permalink)
    Bob I had that problem with upgrading to 8.1 but a reinstall of the offending software cured the problem. Sound Forge 11 was the most problematic but its running well now and has been after I reinstalled it.

    Best
    John
    #10
    robert_e_bone
    Moderator
    • Total Posts : 8968
    • Joined: 2007/12/26 22:09:28
    • Location: Palatine, IL
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 11:28:34 (permalink)
    Understood - different folks had differing results, with some having no trouble, some having initial trouble that was resolved through installing again, and some finding out that drivers for some things did not like Windows 8.1 at all.
     
    Point is that if one does a complete system backup prior to making an OS upgrade, then one can recover the system's last good state on the older version of the OS, should the new one prove to be problematic.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #11
    Mesh
    Max Output Level: 0 dBFS
    • Total Posts : 27360
    • Joined: 2009/11/27 14:08:08
    • Location: Online right here!
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 11:35:32 (permalink)
    robert_e_bone
    Windows 8.1 CAN wreak havoc on some music applications, and some drivers that work fine in Windows 8 fail miserably in Windows 8.1, so I HIGHLY recommend anyone considering the jump to 8.1 first do their homework on what their software will do when faced with Windows 8.1, PRIOR to making the jump.
     
    I am doing some final testing TODAY, and am likely making the permanent jump to Windows 8.1 this afternoon, but I did research every single application I run, to try to make sure (as sure as I can determine), that I won't have any nightmares once I make the move.
     
    Bob Bone
     


    I certainly had a nightmare with the Win 8.1 update on my new 64bit build. I couldn't even get into Windows to fix this problem as I could only get into BIOS, and had to eventually do a clean install of Win 8 only. Now, all is well.
    Apparently Win 8.1's Automatic Update caused a video driver issue and Intel suggested to manually install the graphics driver.
     
    (The one time I was able to get into Windows) I checked Device Mgr. to see the status of the intel graphics HD 4000 driver and found out: Windows has stopped this device because it has reported problems (Code 43).

    Googled this error and at Intel site there's a possible fix, but seems like people are having mixed results
    https://communities.intel.com/thread/46588. Some people have had good results with the new drivers and others have had to use older drivers.......looks like it's a trial and error method for each machine......YMMV.
     

    Platinum Gaming DAW: AsRock Z77 Overclock Formula
    I7 3770k @ 4.5GHz : 16GB RAM G.Skill Ripjaws X
    250GB OS SSD : 3TB HDD : 1TB Sample HDD
    Win 10 Pro x 64 : NH-D14 CPU Cooler 
    HIS IceQ  2GB HD 7870
    Focusrite Scarlett 2i4
    The_Forum_Monkeys
    #12
    S.L.I.P.
    Max Output Level: -72 dBFS
    • Total Posts : 949
    • Joined: 2004/07/10 18:00:29
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 11:39:12 (permalink)
    Again, this has nothing to do with Widows 8.1, but with the new update 8.1.1.  This post was just a warning to people that have the Roland Quad capture.  I've been running 8.1 since October with no trouble.  This only happened yesterday with the new update.  I'm glad I was able to restore my system, so I agree with always setting restore points. 
    #13
    robert_e_bone
    Moderator
    • Total Posts : 8968
    • Joined: 2007/12/26 22:09:28
    • Location: Palatine, IL
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 13:58:24 (permalink)
    And I hope I didn't confuse anyone with my posted content for this thread.
     
    My comments were meant to be generic - just sort of suggesting that one be careful and have a backup plan.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #14
    S.L.I.P.
    Max Output Level: -72 dBFS
    • Total Posts : 949
    • Joined: 2004/07/10 18:00:29
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/14 15:27:14 (permalink)
    robert_e_bone
    And I hope I didn't confuse anyone with my posted content for this thread.
     
    My comments were meant to be generic - just sort of suggesting that one be careful and have a backup plan.
     
    Bob Bone
     


    Bob, I had no problem with your post. They were very valid points that may help someone down the line.  
    #15
    Sidroe
    Max Output Level: -55.5 dBFS
    • Total Posts : 1954
    • Joined: 2010/11/10 18:59:43
    • Location: Macon,Georgia
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/15 08:30:21 (permalink)
    I use 2 Studio Captures and have had no problems at all. I know one day my luck will run out. I have not had any major problems since using Cake products. I'm way overdue for something to hit the wall.
    The only problem I encountered after updating to 8.1.1 was it blew out my registrations on Addictive Drums. I had to go to the AD website and remove the computer registration and re-apply it. After that, all is good.

    Sonar Platinum, Sonar X3e, Sonar X2a , Sonar X1 Expanded and 8.5.3 (32 and 64 bit), Windows 10 on a Toshiba P75-A7200 Laptop with i7 @ 2.4 quad and 8 gigs of RAM and secondary WD 1 Tb drive, Windows 10 desktop, Asus i5 @ 3.2 quad, 12 gigs RAM, 1 Tb drive, 1 500 gig drive, MOTU 24io, 2 Roland Studio Captures, Saffire 6 USB for laptop, Soundtracs Topaz Project 8 mixer, Alesis Monitor 2s, Event BAS 20/20s, Roland Micro-Monitor BA-8s, and 45 years worth of collecting FX, Mics, Amps, Guitars, and Keyboards!
    #16
    John
    Forum Host
    • Total Posts : 30467
    • Joined: 2003/11/06 11:53:17
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/15 09:40:57 (permalink)
    I guess what I am trying to say is the Windows 8.1.1 update should not impact ones drivers. You would still use the 8.1 drivers. If there is an issue I think a reinstall of the offending driver should fix the problem. If not then contact the developer and see what they can do. 
     
    I have and Edirol digital mixer and it has 8.1 drivers that work fine with 8.1.1. Also I have not seen a post on this forum so far besides this thread that has a problem. I also goto the Windows 8 forum and see nothing there regarding driver problems. That does not mean there are none just it seems rare. 

    Best
    John
    #17
    robert_e_bone
    Moderator
    • Total Posts : 8968
    • Joined: 2007/12/26 22:09:28
    • Location: Palatine, IL
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/15 10:14:19 (permalink)
    @John - that may well be that things that work in 8.1 would work in 8.1.1 - I was referring to differences in a Windows 8.1 upgrade.
     
    Here some links for folks who reported issues getting to 8.1 - please note that some of these may have been resolved - I just want to reinforce the notion of folks doing some homework on the hardware and software on their computers, prior to making the jump to a Windows 8.1 upgrade.
     
    http://forum.cakewalk.com/Windows-81-do-not-update-m2914562.aspx
     
    http://forum.cakewalk.com/Computer-would-not-boot-after-Windows-81-update-m2914556.aspx
     
    http://forum.cakewalk.com/Cakewalk-Windows-81-fail-m2902569.aspx
     
    http://forum.cakewalk.com/Windows-81-Caution-m2877711.aspx
     
    http://forum.cakewalk.com/Warning-Roland-Quad-Capture-and-Windows-81-no-function-m2913505.aspx
     
    http://forum.cakewalk.com/Roland-Audio-Drivers-Not-Compatible-With-Windows-81-All-Roland-product-users-m2915151-p2.aspx
     
    http://forum.cakewalk.com/UA25EX-Windows-81-Preview-drivers-m2852626.aspx
     
    http://forum.cakewalk.com/Updating-to-Win-81-resulted-in-Blank-Black-Screen-m2943821.aspx
     
    I am going to be doing a complete inventory of my current system, then completely reloading everything, ending up with Windows 8.1.1 at the end of the day.  There are some funky things in my current Windows 8 installation that I do not wish to carry forward, so that is why I am doing the reload.  If I have any issues I will post back.
     
    Backup and prepare are two words folks would benefit from embracing.
     
    Bob Bone
     
     
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #18
    S.L.I.P.
    Max Output Level: -72 dBFS
    • Total Posts : 949
    • Joined: 2004/07/10 18:00:29
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/15 10:57:56 (permalink)
    I would like to thank everyone that posted in this thread.  The fact that no one else seemed to experience problems with 8.1.1., gave me second thoughts, so I have re-installed the updates, and I don't know why, but everything appears to be working fine.  The only things I didn't install were the optional updates that included an Intel graphics update.  Not sure if that was a factor or not. Thanks again!
    #19
    John
    Forum Host
    • Total Posts : 30467
    • Joined: 2003/11/06 11:53:17
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/15 11:14:01 (permalink)
    Great!

    Best
    John
    #20
    Mesh
    Max Output Level: 0 dBFS
    • Total Posts : 27360
    • Joined: 2009/11/27 14:08:08
    • Location: Online right here!
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/15 11:52:33 (permalink)
    Is there a way to update from Win 8 to 8.1 WITHOUT the graphics update? (it seems to automatically update through the Windows Apps and didn't give an option to save the file/manually update it).

    Platinum Gaming DAW: AsRock Z77 Overclock Formula
    I7 3770k @ 4.5GHz : 16GB RAM G.Skill Ripjaws X
    250GB OS SSD : 3TB HDD : 1TB Sample HDD
    Win 10 Pro x 64 : NH-D14 CPU Cooler 
    HIS IceQ  2GB HD 7870
    Focusrite Scarlett 2i4
    The_Forum_Monkeys
    #21
    John
    Forum Host
    • Total Posts : 30467
    • Joined: 2003/11/06 11:53:17
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/15 12:18:22 (permalink)
    If you go to MS and Windows 8 it will have the files there. I did not update via the update app or the store. I had the updates from another source. Also I'm running the Nvidia 335.23 driver and did not have a problem with the install over writing this driver. 

    Best
    John
    #22
    Mesh
    Max Output Level: 0 dBFS
    • Total Posts : 27360
    • Joined: 2009/11/27 14:08:08
    • Location: Online right here!
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/15 12:35:35 (permalink)
    Thanks John. I'll definitely look into it.

    Platinum Gaming DAW: AsRock Z77 Overclock Formula
    I7 3770k @ 4.5GHz : 16GB RAM G.Skill Ripjaws X
    250GB OS SSD : 3TB HDD : 1TB Sample HDD
    Win 10 Pro x 64 : NH-D14 CPU Cooler 
    HIS IceQ  2GB HD 7870
    Focusrite Scarlett 2i4
    The_Forum_Monkeys
    #23
    FCCfirstclass
    Max Output Level: -71 dBFS
    • Total Posts : 969
    • Joined: 2003/11/15 15:02:42
    • Location: Las Vegas, Nevada
    • Status: offline
    Re: Warning, new windows 8 update and quad capture 2014/04/16 06:48:09 (permalink)
    Glad to hear that your problems are resolved.  As I stated earlier, my Octa-Capture and VS 100 are working fine, together and separately with Windows 8.1.1

    Win 10 Pro x64, 32Gb DDR3 ram, Sonar Platinum, Cubase 9.5, Mackie MCU Pro, Cakewalk VS 100, Roland Octa-Capture,  A 800 Pro, Carver M-1.5t amp & C4000 pre amp, various mics, drums and brass instruments.
     
    And away we go!
    #24
    Jump to:
    © 2024 APG vNext Commercial Version 5.1