Yet more troubles - now TTS crashes Sonar

I can't catch a break.
 
After messing with my external synth which stopped making sound a few weeks back after a decade of service, I decided to go all soft and switch to TTS for what I used the rack synth for. But now TTS crashes Sonar every time I open an instance of it in my project. I don't see an option to reinstall TTS from Command Center. My project has about 20 EastWest instruments in it.  
 
I'm at my wit's end with this thing. I've upgraded Sonar, I've upgrade EW Play, I've tried a million things. I've been messing with this stuff forever now and haven't actually made any music in weeks. Is there any way someone with some diagnostic chops can look at my project or help me troubleshoot? 

Hi.
I don't know if this is still an issue or not, but there was an issue with TTS-1 when using 88.1kHz in a project.
All the best.

The project is 44.1 KHz, Sonar Platinum, just upgraded from Professional last week.

Does it load ok into a new, empty project?

@Brando -IIRC some plug-ins require the older version of iLok to work, and there are details on the PACE/iLok site.

Crashed again. I've got way too much invested in this project to give up, but I just can't keep on like this. I am very reluctant to go nuclear and start with a fresh project and copy midi from one project to the other track by track, because a) that would take forever, and b) I have no idea what the problem even is, so there's no telling I wouldn't go through that whole exercise and then have nothing resolved. Cakewalk support of any kind would really come in handy here. Their "Fault Reporter" dialog which comes up every time reads to me like "Please use the fault reporter to report this problem to Cakewalk support, so that it'll give the impression like we're doing something for you, but really, it's a black hole and no one will ever do anything with your report or even get back to you."
 
Isn't there some sort of "Cakewalk diagnostic utility" which will look at my project and tell me what the problem is?
 
I was abruptly fired in June with no warning under ethically questionable circumstances. Still am not working, savings disappearing quickly. Got in a bike accident which was not my fault but which cost me $4000 and loss of my bike. My pregnant niece has terminal brain cancer and it's neck and neck whether she will survive long enough to have the baby, and there's a question whether it will be normally developed if she does. My daughter totalled our car on the highway and was almost killed but walked away from it which was lucky since I wasn't working and therefore had no health insurance. But we're down to one car for the three of us. Our cat died suddenly last month. Our dog was diagnosed with MRSA a few weeks ago. (And of course, there's Trump.) In my unemployed hours, it would be a great tonic to be able to work on music, something which has given me decades of enjoyment and would really be a salvation to me this summer, but all I've done for two months is struggle with RAM and upgrades and plug-ins and crashes and a thousand and one supposed remedies which have not fixed it. Needless to say, I'm very short on, well, just about everything. I really really really would like Sonar to just work for me during this difficult time. It's such a missed opportunity for music to soothe. I need help.

I would be happy to use EW Play for the other instruments, but you guessed correctly that I need sounds I don't own in EW Play. It's not that I need TTS specifically, but since my synth rack synth stopped working, rather than troubleshoot yet another I/O problem, I decided to ditch external synths for good and go soft synth only. I figured TTS was reliable because it ships with Sonar, and all I really will be using it for is the occasional reference track. Although I need a nice upright bass and really like the one TTS provides, so that would be one I'd probably commit to the final mix. (Surprised SI-Bass does not provide an upright. EW Play is too orchestral sounding, I need more of a jazz sound.)
 
As far as the multiple instances goes, the CPU usage always sits around 10-15%, and RAM is around 40%, so that's not it.

Anderton
@Brando -IIRC some plug-ins require the older version of iLok to work, and there are details on the PACE/iLok site.

Craig - Right on again. I uninstalled 3.17 and installed 3.15 and scanned the associated dll's. All is right with the world once again. Thanks for the help. Greatly appreciated.

JonD
TTS is basically a no-frills GM soft synth.  Surely you have something else that you can substitute...
 
For example, did you happen to grab the AIR XPand!2 when it was on sale for $1?  That would be a suitable replacement, and a step up, options-wise.

Yeah, well I didn't get that, thanks a ton. I heard there was an eclipse yesterday too. 
 
Anyway, I figured NI had some sort of free Kontakt GM Synth available. Hey, Kontakt Player comes with 500 instruments free. That ought to do fine. So I've spent all afternoon feeling very stupid because I can't get Kontakt Player to do really anything at all. Kontakt Player installs with a library of 500 free samples, but I see none. Oh, there's something called Factory Selection which has only 50 instruments. I'll install that, just to see if I can get anything at all. It installs! Won't play. 
 
Thanks everyone, I'm giving up. While it would be great to soothe this savage beast, dicking around with software is making things worse. I'm cutting bait.

jkoseattle
I can't catch a break.
 
After messing with my external synth which stopped making sound a few weeks back after a decade of service, I decided to go all soft and switch to TTS for what I used the rack synth for. But now TTS crashes Sonar every time I open an instance of it in my project. I don't see an option to reinstall TTS from Command Center. My project has about 20 EastWest instruments in it.  
 
I'm at my wit's end with this thing. I've upgraded Sonar, I've upgrade EW Play, I've tried a million things. I've been messing with this stuff forever now and haven't actually made any music in weeks. Is there any way someone with some diagnostic chops can look at my project or help me troubleshoot? 

I never use TTS but wanted to make a quick metronome for a project separate from the normal metronome and it crashed 2 out of 3 times. Hmmm

Long is unusual for me, just to share another experience. All scan within couple mins.

@Msorrel - Thanks, I might take you up on that if this latest info hadn't come to light:
 
I have removed the TTS tracks entirely, and disabled Session Drummer for the time being. I've replaced the TTS tracks with other plug ins, which is ok for now. I've cleaned everything out that was extraneous, such as a few stray synths I wasn't using but were still loading, etc. Now I have been working on the project for about an hour without incident. Woohoo... but it finally did crash, and so I thought I'd try to exactly match my steps to get a repro -- and that was successful. The piece itself for the full orchestra is so far 17 minutes. But the whole project is more like 35 because I have a track called ORIG which is just a single Midi piano containing the piano sketch version of the piece which starts at about 19 minutes. Because I'm adding and removing stuff I can't line up the piano sketch with the real piece, because it wouldn't line up. I do frequent drag-drops from the piano sketch to the full piece. 
 
http://imgur.com/a/JKYbw
Here is a video of my entire load process for this project. (The Play loading progress bars didn't render correctly, it doesn't really look like that.) For those claiming their Play instruments load more quickly, this video shows the project loading in real time. You can also see all the instruments I'm using, how the tracks are laid out, etc. At the end of the video, I cause the project to crash Sonar. I've discovered that I can reliably repro when I move the now time out to about 18 minutes and hit Play. This is after the orchestra stuff is done, but before the piano sketch begins. I can split it into two separate projects, so not a problem. My plan of attack now is to do just that. The first ~17 minutes is the full orchestra, and after that it's the original piano sketch, just a single midi track. 
 
Any idea whether this crash is caused by something in one of the otherwsie-well-behaving tracks? Why would Sonar crash only when the now time is moved to a certain spot?

Oh really? Wouldn't it be awesome if it was something simple as that. I'll look into that, thank you! Anything else anyone sees?
 
Since I posted that video, another wonky behavior has sprouted up. I can't export audio from Play instruments properly. I can hear the initial note, but nothing trails off, so a long expressive violin whole note sounds like a little quick mouse squeak. I thought I'd just freeze indivudal tracks before exporting the whole thing to mp3, but then I discovered that fast bounce is the culprit here. I have to freeze tracks in real time, and one at a time. With a 17 minute piece that is a long job. Is there a way to tell Sonar to freeze all tracks, then set it up to run overnight?
 
And I know, I shouldn't be having this problem. "Shouldn't be" NOT EQUAL TO "am".

Starting with Play version 5 there are numerous issues with it not playing notes correctly (release samples not being triggered I think), especially when rendering.  There is at least one other thread about this.  Recent updates haven't really helped and EastWest hasn't exactly been responsive. 
 
The problems, at least for me, had gotten so bad I rolled back to Play 4.3.5, which doesn't have the broken disc streaming/memory usage issues.  Rollback wasn't a big deal if you haven't been using the VST3 version of Play (which is a new addition to Play 5) and aren't using the Ohmicide and SSL effects (the SSL effects do exist in 4.3.5 but require you own them, which I do, but I think they made them free in Play version 5).
 
The 4.3.5 download is still on the EastWest site (since it's the last version that has 32-bit support).
 
Going back to it solved a bunch of bad note issues with Hollywood Orchestra for me.

No, it's the only version that ALSO supports 32-bit.  The installer is for both the 32 and 64 bit versions.  Starting with 5, they removed 32bit entirely.
 
And this problem:

I can't export audio from Play instruments properly. I can hear the initial note, but nothing trails off, so a long expressive violin whole note sounds like a little quick mouse squeak.

 
 Is exactly the reason why 5.x is unusable.  It doesn't correctly play releases.