Mistergreen
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/11 10:16:52
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listen
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/11 11:23:26
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skinnybones lampshade
Yes, got it the other day and responded immediately. I can't help but feel a wave of optimism :)
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Milamber
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/11 16:30:15
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Yup, I responded. This is the second survey that Cake has sent out in the past few years that I have been using the product. I thought the questions were good and am still advocating VST3 support as a high priority support item...well that and getting the whole take lanes figured out.
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Fog
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/11 19:17:59
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I think the comments at the end may be helpful.. companies love accepting surveys etc. *BUT* whether they bother to listen is a different matter... as a props customer also, they might as well not bother with a "features suggestion" bit of their forum.
each company has a different upgrade / EULA setup also , so that's tricky also. I'm getting fed up of companies generally just doing enough to part us from our money.. or that's how it seems at times.. I'm holding out more for grace period updates now as a result
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CL2Zero
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/11 19:41:19
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Didn't receive an email with the survey. I don't receive any emails from Cake.
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Paul P
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/11 23:37:51
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CL2Zero
Didn't receive an email with the survey. I don't receive any emails from Cake.
I think they only care about ancient customers 
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RogerH
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/12 13:10:04
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I responded. Hope they do listen to us :-)
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elsongs
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/13 19:42:29
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I don't get emails from Cakewalk anymore. I have no idea what's going on unless I visit this forum. I might have used my old email address when they used to send me stuff. Anyone know how I can update?
Elson Trinidad Los Angeles, CA, USA Web: www.elsongs.com Twitter: twitter.com/elsongs DAWs: Cakewalk by Bandlab, Cakewalk Sonar Platinum x64, Propellerhead Reason 9, Presonus Studio One v3 OS: Windows 10 Professional CPU: Intel i7 3820 3.6MHz MB: ASRock X79 Xtreme4 RAM: Corsair Vengeance 16GB DDR3 Audio: Focusrite Scarlett 18i20 2nd Generation MIDI: MOTU Microlite & Novation Impulse 61
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scook
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/13 19:51:10
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☄ Helpfulby Shambler 2013/06/17 12:50:46
If you own Producer, there is a link to the survey in your store account (at least I just noticed a link in my account). In order to get your email fixed up you probably need to work with Cakewalk directly. The one time I noticed an email issue, I sent Andrew a PM and he took care of it.
post edited by scook - 2013/06/17 12:56:10
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Paul P
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/14 00:19:02
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scook
If you own Producer, there is a link to the survey in your store account (at least I just noticed a link in my account).
Ha ! Count on scook to keep us up to date. You're more reliable than the mailing list Tomorrow I fill out the survey.
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brconflict
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/17 11:22:59
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I never received a survey from Cakewalk. [EDIT] Found it with a very deliberate search. Why couldn't that come in an email? I would have totally missed the survey otherwise. That's not very effective.
post edited by brconflict - 2013/06/17 11:39:39
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Shambler
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/17 12:51:06
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scook
If you own Producer, there is a link to the survey in your store account (at least I just noticed a link in my account). In order to get your email fixed up you probably need to work with Cakewalk directly. The one time I noticed an email issue, I send Andrew a PM and he took care of it.
Thanks scook, didn't see that!
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daveny5
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/17 22:21:56
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Yes. What's it to you? 
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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lapieuvre
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/17 22:27:54
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Do you need X2 to respond to the survey? I didn't get it and I can't find it in my store account
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scook
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/17 22:43:56
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Yes, it is a survey for X2 Producer users about their experiences with X2 Producer
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brconflict
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/19 11:37:38
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Cakewalk should email the surveys, not put them in the store. I didn't know to even look there until I read about it on this forum.
Brian Sonar Platinum, Steinberg Wavelab Pro 9, MOTU 24CoreIO w/ low-slew OP-AMP mods and BLA external clock, True P8, Audient ASP008, API 512c, Chandler Germ500, Summit 2ba-221, GAP Pre-73, Peluso 22251, Peluso 2247LE, Mackie HR824, Polk Audio SRS-SDA 2.3tl w/upgraded Soniccraft crossovers and Goertz cables, powered by Pass-X350. All wiring Star-Quad XLR or Monster Cable. Power by Monster Power Signature AVS2000 voltage stabilizer and Signature Pro Power 5100 PowerCenter on a 20A isolation shielded circuit.
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scook
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/19 12:06:39
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They did email the survey notice twice. If you are receiving the newsletter and use X2 Producer you should have received the email. If you are not receiving the newsletter or failed to receive the survey notice by email (and use X2 Producer) and want the email, that can only be resolved by directly contacting Cakewalk.
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brconflict
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/20 13:50:32
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Interesting. I do receive emails almost every week from Sonar regarding updates, crash reports, support updates, sales, and such. Never received one telling me about the survey. I just went back through all of my emails from Cakewalk over the last 2 years. No surveys. I'm an X1/X2 Producer Owner, and registered these products.
Brian Sonar Platinum, Steinberg Wavelab Pro 9, MOTU 24CoreIO w/ low-slew OP-AMP mods and BLA external clock, True P8, Audient ASP008, API 512c, Chandler Germ500, Summit 2ba-221, GAP Pre-73, Peluso 22251, Peluso 2247LE, Mackie HR824, Polk Audio SRS-SDA 2.3tl w/upgraded Soniccraft crossovers and Goertz cables, powered by Pass-X350. All wiring Star-Quad XLR or Monster Cable. Power by Monster Power Signature AVS2000 voltage stabilizer and Signature Pro Power 5100 PowerCenter on a 20A isolation shielded circuit.
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brconflict
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Re: Did You Get the Sonar Survey??? More Important Did You Respond???
2013/06/20 13:55:01
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Sidenote: It takes Cakewalk a LOOOOOOOOOONG time to evaluate a crash report (or rather, to respond). I've gone for months from reporting a bug to when I receive an update from Cakewalk regarding the bug report. Half the time I have no idea what bug I was reporting it had been so long.
My perception is that Cakewalk is dangerously under-staffed, or these guys are overwhelmed with issues, new features, testing, or conversions to re-vamp the code. As a customer, though, my perception IS, Cakewalk Development is totally under-staffed.
Brian Sonar Platinum, Steinberg Wavelab Pro 9, MOTU 24CoreIO w/ low-slew OP-AMP mods and BLA external clock, True P8, Audient ASP008, API 512c, Chandler Germ500, Summit 2ba-221, GAP Pre-73, Peluso 22251, Peluso 2247LE, Mackie HR824, Polk Audio SRS-SDA 2.3tl w/upgraded Soniccraft crossovers and Goertz cables, powered by Pass-X350. All wiring Star-Quad XLR or Monster Cable. Power by Monster Power Signature AVS2000 voltage stabilizer and Signature Pro Power 5100 PowerCenter on a 20A isolation shielded circuit.
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