Helpful Reply[Feedback] New Cakewalk Store

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scook
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Re: New Cakewalk Store coming tomorrow 2015/01/20 13:56:44 (permalink)
Mine goes back to ProAudio 9 (my first CW product). It is missing SONAR 4 (and a duplicate SONAR 6 which I guess makes up for the missing 4) but really don't care about a complete history. I maintain all my records and software locally.
#211
Susan G
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Re: New Cakewalk Store coming tomorrow 2015/01/20 14:49:23 (permalink)
scook
Mine goes back to ProAudio 9 (my first CW product). It is missing SONAR 4 (and a duplicate SONAR 6 which I guess makes up for the missing 4) but really don't care about a complete history. I maintain all my records and software locally.


I keep my own records, too, but I didn't know if the list is supposed to indicate what CW thinks I own.  If so, it's missing a lot and I guess I should contact them, although it seems to me I've used the same e-mail address for, like, ever!
 
Thanks-
 
-Susan

2.30 gigahertz Intel Core i7-3610QM; 16 GB RAM
Windows 10 x64; NI Komplete Audio 6.
SONAR Platinum (Lexington) x64
#212
azslow3
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Re: New Cakewalk Store coming tomorrow 2015/01/20 14:55:04 (permalink)
I also have not changed e-mail. But I have missed some (curiously last) products in the new shop. That was fixed after feedback form submission. But one product is still not there, so it can take several iterations...

Sonar 8LE -> Platinum infinity, REAPER, Windows 10 pro
GA-EP35-DS3L, E7500, 4GB, GTX 1050 Ti, 2x500GB
RME Babyface Pro (M-Audio Audiophile Firewire/410, VS-20), Kawai CN43, TD-11, Roland A500S, Akai MPK Mini, Keystation Pro, etc.
www.azslow.com - Control Surface Integration Platform for SONAR, ReaCWP, AOSC and other accessibility tools
#213
jm24
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FIXED Re: New Cakewalk Store coming tomorrow 2015/01/20 19:11:47 (permalink)
I have no products listed in my account now.
 
Two months ago all was fine.
 
Same email address used for more than 4 years of the thirteen as a CW customer.
 
How do I fix this?
 
I have updated my info.  Reset my password.
 
Ideas?
post edited by jm24 - 2015/01/20 21:33:38
#214
Paul P
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Re: FIXED Re: New Cakewalk Store coming tomorrow 2015/01/20 21:36:54 (permalink)
jm24
I have no products listed in my account now.



From Post #72 above :
 
Ryan Munnis [Cakewalk]
If you log into your account and any product ownership is missing, just let us know with the Feedback form at https://www.cakewalk.com/My-Account/Feedback

 

Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
#215
jm24
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Re: FIXED Re: New Cakewalk Store coming tomorrow 2015/01/20 22:10:00 (permalink)
Thank you for that.
 
I must be too old to equate the words "feedback" and support.
 
Or maybe it is that those who are too young do not know the difference.
#216
bz2838
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Re: FIXED Re: New Cakewalk Store coming tomorrow 2015/01/20 23:21:03 (permalink)
Still missing DSF Vol 1 thru 12 for Dimension Pro.........

Purrrfect Audio:  Intel i7 7700k (Kabylake), 32Gig DDR4/2133, Windows 10x64 Pro, USB RME Babyface, Sonar Platinum Current
#217
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