Helpful ReplyLockedCakewalk Command Center 1.1 Update Feedback

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cityrat
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/06/30 20:07:31 (permalink)
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I think it's great that CW is providing content etc.  In my case, I don't really need the extras, but would want to make sure I get any "functional" updates (staff fixes, bug fixes etc).
 
Is there a way to just choose update the "core" components of the Sonar "engine"?

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YouDontHasToCallMeJohnson
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/06/30 20:40:56 (permalink)
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ERROR:  CCC: install DP update.
 
Took over 2hours to copy: 3 Mbs connection.
 
I came back to the computer and OK the DP installation.
 
I get to a screen that allows me to install the samples, or not.
 
I do not know if any of the samples have been changed/updated, so I install, again, into the wrong buried folder.
 
I finish the installation, BUT the CCC is stuck, installing the DP update.
 
I close the CCC. Restart and select the Melodyne update. All goes as expected.
 
Does this mean the computer user must respond in a specific window of time? A timeout?
 
If so, not a good idea.
 
So, I should be able to:
  select download of samples/content
   select only UPDATED samples/content
 
 
And the DP update is still available in CCC. Apparently the DP installer did not tell the CCC it was finished.
 
Is there an internal dispute prompting this type of non-responsiveness?
 
 
 
post edited by YouDontHasToCallMeJohnson - 2015/06/30 22:30:26
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Ibanez Laney
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/06/30 22:39:55 (permalink) ☄ Helpfulby RSMCGUITAR 2015/07/01 01:35:00
+1 (1)
Could Zeta+2 or any other products people own be added as connected products?
 
Would be nice if everything could be installed from the same place.
 
 

 
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#93
YouDontHasToCallMeJohnson
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/06/30 22:48:06 (permalink)
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So, I have installed a number of the items UNDER the Sonar folder.
 
And now I cannot just click on Sonar and install the remaining bits.
 
I do not like this. Now I will have to install all stuff separately.
 
This update is making me sad.
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KPerry
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/01 10:36:10 (permalink)
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Very minor, but if you right click and hide a product in a folder (eg. under SONAR Platinum), the folder collapses rather than staying open.
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Willy Jones [Cakewalk]
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/01 13:59:53 (permalink)
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YouDontHasToCallMeJohnson
Downloading the Foxboro DP update. It is taking a long time. Way more than two hours when finished.
I want to see the size of each update listed on the description window so I can decide which of the updates I will do when.

 
C3 does list the size of each update. Below the title and above the description.
 

And in the case of DP, I want to choose separately any included content.

 
With Dimension Pro we never made separate installers - its something we can investigate but its outside of the scope of this discussion. I would suggest creating a new thread so others can chime in as well and we can get a good sense of how many people are affected by it.
 





Willy Jones 
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Willy Jones [Cakewalk]
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/01 14:01:13 (permalink)
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cityrat
 
Is there a way to just choose update the "core" components of the Sonar "engine"?



Sure, if you just pick the SONAR installer itself and not any of the child products that would get you just SONAR.

Willy Jones 
Cakewalk
#97
Willy Jones [Cakewalk]
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/01 14:03:06 (permalink)
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Ibanez Laney
 
Could Zeta+2 or any other products people own be added as connected products?
 
Would be nice if everything could be installed from the same place. 



Absolutely and its something we're looking into. The only caveat is not all our products can run silently so C3 might not be able to auto-populate the serial number/reg code fields. 

Willy Jones 
Cakewalk
#98
Willy Jones [Cakewalk]
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/01 14:05:03 (permalink)
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YouDontHasToCallMeJohnson
 
I do not like this. Now I will have to install all stuff separately.

 
Per the OP the 1.1 update will have both 'Install All' and 'Update All' buttons to make this easierl
 

This update is making me sad.



Sorry to hear that, we haven't even released it yet and it's making you sad. Hopefully when we get it out the door it will make you happy.
post edited by Willy Jones [Cakewalk] - 2015/07/01 14:11:09

Willy Jones 
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YouDontHasToCallMeJohnson
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/01 18:07:27 (permalink)
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Willy Jones [Cakewalk]
YouDontHasToCallMeJohnson
Downloading the Foxboro DP update. It is taking a long time. Way more than two hours when finished.
I want to see the size of each update listed on the description window so I can decide which of the updates I will do when.

 
C3 does list the size of each update. Below the title and above the description.
 

And in the case of DP, I want to choose separately any included content.

 
With Dimension Pro we never made separate installers - its something we can investigate but its outside of the scope of this discussion. I would suggest creating a new thread so others can chime in as well and we can get a good sense of how many people are affected by it.
 

Thank you for your response.
 
Looking at CCC now and no size info is displayed for DP.
 
I think my comments about DP are appropriate here, since many of the improvement requests are about being able to select the parts of an update that are pertinent. Especially because we pretty much have to use the CCC to assure all info is correct.
 
DP download took about 3 hours on a 3 Mps connection. Whatever updates were made to content I doubt they were to all of the samples. And the same goes for all the installers that include large amounts of content that is not needed to update my nearly 15 years of installations.
 
jbow
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/02 10:21:35 (permalink)
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I don't know if this has been covered, I'm reading through several threads and just hit the link to this thread.
Regarding hiding and unhiding. Kamikaze posted a way to unhide in another thread. It would be great if you could add a button that would do the operation of hide or unhide programs that are installed, uninstalled, downloaded, or not downloaded or something that makes sense and is easy. Anyway, Kamikaze posted this method or at least a Sticky with this info and where to find the XML files, if it cannot be addressed in CCC would help some people
 
Kudos to you Kamikaze:
 
 
There seems to be an XML file for each Program in Command Centre
AD2
Sonar
D-Pro
Rapture
Melodyne
 
Looking through the States of the various files there are the following options.
HiddenNotInstalled
HiddenInstalled
Installed
NotDownloaded
 
So in typing this I've actually  answered the question I was going to ask. You simply remove the word 'Hidden', not the whole entry for the State so 'HiddenNotInstalled' would become 'NotInstalled'.

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mrBun
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/02 17:08:51 (permalink)
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Making it easier for those of us who work offline is a welcome addition.
I bought Sonar Platinum on day one but updating is a pita...so it has bugs, my RME asio drivers glitch (2x UCX) after 10 minutes or so.....dunno if it is at their end or yours....opening the dialogue in prefs, clicking accept without changing anything, gives me another 10 minutes of joy.
I can work all day on Sonar X3, so I do....
 
I suspect whatever is causing the issue has long been resolved, but the last time I tried to update, It installed Sonar Platinum on my sad little studio email computer.
 
We are seriously busy here.... I really am time poor....not just "internet rant" time poor. Faffing about isn't an option for me.... Sonar X3 works out of the box.
 
But I am a long time supporter of your company... the update was a no-brainer. I would love to be able to use it.
 
Whew! (long rave) yeah...easy download option for the offline folks? Good call. Thank you.
post edited by mrBun - 2015/07/02 17:15:35
mvogan4077
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/06 23:52:13 (permalink)
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An "Update All" feature would be awesome.
 
the scanning tool used to determine which programs need updating should be a bit more common sensical (is that a word?). Any program updated or scanned within the past hour should not be scanned again unless a complete reinstallation has occurred. Would cut my updating time during major updating periods by at least half if not more.
 
Auto updating for Zeta+2 in the command center would be great! But, this is more of a personal request, but could apply for all 3rd party software...if that is indeed what it would be considered, perhaps there are legal issues with that.
mudgel
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/07 13:50:02 (permalink)
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You need to read all the posts as your points are all covered.

Mike V. (MUDGEL)

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mvogan4077
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/07 14:22:35 (permalink)
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Ya that's not gonna happen and I don't mind being redundant.
Zargg
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/07 14:29:04 (permalink) ☄ Helpfulby dcumpian 2015/07/10 08:54:49
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mvogan4077
Ya that's not gonna happen and I don't mind being redundant.

Nice attitude... It will probably get you all the help you need in the future.

Ken Nilsen
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mvogan4077
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/07 20:19:15 (permalink)
+1 (1)
Ya, no attitude here, just reality. It cant hurt to be redundant as issues that are common among users are more likely to be addressed. And, its not very realistic to expect everyone who posts to read every single other post on the thread just to avoid redundancy. Please troll elsewhere.
Zargg
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/07 20:42:24 (permalink)
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Good to hear But there are many solutions in between all the posts, that can / could help solve problems.
As always, people here are willing to go at any length, to help people out.
Reading through posts will (at least in my case) solve problems (on my part usually pilot error)
Sorry if I came across a rude. Quite a few hit and runners here from time, to time...
Best of luck.

Ken Nilsen
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raymondm4
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/07 21:02:16 (permalink)
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Two items:
You stated that you will be adding a download all feature - Thank you.
 
1. Would it be possible to change the colors for the status buttons on c3 to simply be,
  • Red - your software is not up to date
  • Amber - updates are downloaded but no installed
  • Green - your software is up to date
2. I know it sound complicated but it's not,
Can the "download all" feature download to a shared location on your main DAW that can be seen by a registered second device (mobile device). Some of us take advantage of having our DAW loaded on both our main workstation and our laptop (as per license agreement) in order to stay productive. Lately it's become such a burden to keep both devices at the same level of updates, that I no longer can use my laptop. I'm still updating my main DAW after 3 days because I don't have the time to wait for each download , then wait for each instal, then search for new updates, and then select the next update. I would like to be able to utilize the main DAW workstation as a central repository of updates for secondary devices. Software like Symantec Endpoint protection does this. It would cut down on the traffic at your download site, and speed up workflows for your customers (like me). The secondary device could use what ever method you like to identify the host location.
If request #2 is too complicated, then simply allow us the ability, within settings, to enter alternate download and search compare (you can use an XML file for this) locations. Also include the ability to "store" and then  "flush" the "download all" files. You can have the download all feature include an XML file, that lists all of the updates recently downloaded and have the secondary device parse that XML file to determine the updates available. I would be cool with this feature being available to advanced users but totally unsupported by Cakewalk. I just have a limited time to waste on updates.
Don't' get me wrong, for fixes, you could have me copying files one at a time into the directory. I will never complain about what you need me to do, in order to benefit from your effort to make SONAR function better. It's worth the pain. The problem is that we can't distinguish between features and fixes. As for the monthly features - if time is money, then the time we as customers spend adding these features renders them all over priced.
 
I love SONAR and I appreciate the work you do to enhance it.
charlyg
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/07 21:10:45 (permalink)
+1 (1)
"limited time to waste on updates".
 
In my world, that is time not wasted, but time spent maintaining.
 
If you have never installed new features due to the "time waste", you should still be on pre-X versions.

 
 
raymondm4
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/07 22:01:31 (permalink)
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No,
I'm on last month's updates of Platinum. I'm currently still running updates 50 minutes after last post because I can't sit at this computer for that sole purpose. I sure can't justify doing this on my second device. At this point, I could go with just the fixes. I would be much more selective with feature updates (I don't need drum replacer). Change is not always improvement.
 
Cakewalk Sample Magic Loop Content 1.0.0.8 3% and counting
charlyg
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/07 22:09:41 (permalink)
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and sometimes the increments are very tiny...
CA's way of coping is the way I now deal with it. There are certain things that should be done to a computer monthly maintenance wise. That is a perfect time to d/l the latest incarnation. Once the new CCC arrives, it can be left unattended, which should solve most of the issue.

 
 
jbraner
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/08 04:18:53 (permalink)
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Cakewalk Sample Magic Loop Content 1.0.0.8 3% and counting

I would say don't bother downloading loops etc unless you really think you're interested in them...

John Braner
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er - that's it I think...
Willy Jones [Cakewalk]
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Re: Cakewalk Command Center 1.1 Update Feedback 2015/07/09 17:07:50 (permalink) ☄ Helpfulby SF_Green 2015/07/09 21:16:21
+2 (2)
Greetings friends - as of....4 minutes ago we have released Command Center 1.1.
 
Thank you again for all of your feedback, hopefully we can do this more collaborative approach to other things we develop in the future.
 
Pending any major issues or fires we'll be listening to feedback in this forum and through the normal avenues (support, problem reports etc). You can expect to see another post like this next time we're ready to do another round of C3 updates.

Willy Jones 
Cakewalk
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