Helpful ReplyIs the store down for anyone else?

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hockeyjx
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2013/09/29 12:19:35 (permalink)

Is the store down for anyone else?

How can I buy when I can not click! 

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#1
hockeyjx
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Re: Is the store down for anyone else? 2013/09/29 12:20:48 (permalink)
I get a generic "SERVICE UNAVAILABLE" screen.

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#2
Ryan Munnis [Cakewalk]
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Re: Is the store down for anyone else? 2013/09/29 12:21:01 (permalink)
We're investigating.

Ryan Munnis
Cakewalk
#3
jbow
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Re: Is the store down for anyone else? 2013/09/29 12:25:01 (permalink)

Service Unavailable

I'll just wait, no problem. I really wanted to see the upgrade pricing though. Found it at Sweetwater... slight sticker shock but I will bite. I am confused.. since I cannot get in the store I checked Sweetwater and the upgrade there is 199.00 for any Sonar Producer user. I see others have been a bit put off by a 149.00 upgrade price. Confused...
So is the upgrade price 149 or 199 and is the upgrade price the same for a Sonar 8.5 Producer as it is for an X2b user who bought all the PC modules and supported Cake all along? At least I do have R-Mix and V-Vocal since I upgraded all along, heck what is money good for if you don't spend it.. it is just a little piece of paper backed up by the word of someone else who has no hard cash to back it up... so it is better spent ASAP I think. Nevermind...
 
Sorry, I had to get that out of my system... I will buy it and like it.
 
J
post edited by jbow - 2013/09/29 13:01:39

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#4
bluesman2
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Re: Is the store down for anyone else? 2013/09/29 12:31:37 (permalink)
Yeah, it's down for me as well.

"One positive thought creates a million ripples" - John Coltrane
#5
WallyG
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Re: Is the store down for anyone else? 2013/09/29 12:33:18 (permalink)
hockeyjx
How can I buy when I can not click! 




Sales were so good, that they ran out of downloadable inventory?

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#6
MachineClaw
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Re: Is the store down for anyone else? 2013/09/29 12:34:28 (permalink)
Server Error in '/B2cus' Application.
 
Yikes.
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bnwitt
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Re: Is the store down for anyone else? 2013/09/29 12:34:32 (permalink)
It's down for me too and I can't retrieve my serial numbers to install what I purchased yesterday.

Barry
#8
Shambler
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Re: Is the store down for anyone else? 2013/09/29 12:36:25 (permalink)
Up again.

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#9
Ryan Munnis [Cakewalk]
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Re: Is the store down for anyone else? 2013/09/29 12:47:01 (permalink)
We're still working on the performance of it, but we've isolated the issue.

Ryan Munnis
Cakewalk
#10
dwardzala
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Re: Is the store down for anyone else? 2013/09/29 12:51:09 (permalink)
And down again

Dave
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#11
bnwitt
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Re: Is the store down for anyone else? 2013/09/29 13:00:29 (permalink) ☄ Helpfulby hockeyjx 2013/09/29 13:28:15
Ok, who spilled the latte in the blade server?

Barry
#12
jbow
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Re: Is the store down for anyone else? 2013/09/29 13:02:26 (permalink)
bnwitt
Ok, who spilled the latte in the blade server?


Oh... so it the Coffee House' fault... you're probably right, LOL.

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#13
jbow
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Re: Is the store down for anyone else? 2013/09/29 13:03:48 (permalink)
Ryan Munnis [Cakewalk]
We're still working on the performance of it, but we've isolated the issue.




Sonar Platinum
Studiocat Pro 16G RAM (some bells and whistles)
HP Pavilion dm4 1165-dx (i5)-8G RAM
Octa-Capture
KRK Rokit-8s
MIDI keyboards...
Control Pad
mics. 
I HATE THIS CMPUTER KEYBARD!
#14
Ryan Munnis [Cakewalk]
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Re: Is the store down for anyone else? 2013/09/29 13:06:54 (permalink)
jbow
Ryan Munnis [Cakewalk]
We're still working on the performance of it, but we've isolated the issue.







HAAHAHAHAHAHAH Thank you for that :)

Ryan Munnis
Cakewalk
#15
Jason Gray
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Re: Is the store down for anyone else? 2013/09/29 13:46:52 (permalink)
Still down for me when trying to access it via my relivent GB  Shop unfortunately. Hope it sorted before the 31st so I can utilize the melodyne offer.

How to setup drum maps the easy way
https://docs.google.com/open?id=0Bz8iPy9mIkNyX2dTcXRzSEVSUlNscXdETTROZTIyZw
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#16
hockeyjx
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Re: Is the store down for anyone else? 2013/09/29 13:52:26 (permalink)
Soooooooooooooooooooooooooooo Slooooooooooooooooooooooooooooooooooooooooooooooooow

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#17
tlawhon
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Re: Is the store down for anyone else? 2013/09/29 14:14:40 (permalink)
Subjacent
Still down for me when trying to access it via my relivent GB  Shop unfortunately. Hope it sorted before the 31st so I can utilize the melodyne offer.


What melodyne offer?


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#18
jbow
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Re: Is the store down for anyone else? 2013/09/29 16:16:41 (permalink)
I still cannot get in to my account. I'll try again tomorrow maybe.
 
J

Sonar Platinum
Studiocat Pro 16G RAM (some bells and whistles)
HP Pavilion dm4 1165-dx (i5)-8G RAM
Octa-Capture
KRK Rokit-8s
MIDI keyboards...
Control Pad
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I HATE THIS CMPUTER KEYBARD!
#19
jbow
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Re: Is the store down for anyone else? 2013/09/29 16:18:08 (permalink)
tlawhon
Subjacent
Still down for me when trying to access it via my relivent GB  Shop unfortunately. Hope it sorted before the 31st so I can utilize the melodyne offer.


What melodyne offer?


Yes, please... since I cannot get in I don't know what is available and for how much for how long...

Sonar Platinum
Studiocat Pro 16G RAM (some bells and whistles)
HP Pavilion dm4 1165-dx (i5)-8G RAM
Octa-Capture
KRK Rokit-8s
MIDI keyboards...
Control Pad
mics. 
I HATE THIS CMPUTER KEYBARD!
#20
jb101
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Re: Is the store down for anyone else? 2013/09/29 16:25:26 (permalink)
tlawhon
Subjacent
Still down for me when trying to access it via my relivent GB  Shop unfortunately. Hope it sorted before the 31st so I can utilize the melodyne offer.


What melodyne offer?


Yes, what Melodyne offer?

 Sonar Platinum
#21
JonD
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Re: Is the store down for anyone else? 2013/09/29 17:10:47 (permalink)
jbow

Service Unavailable

... since I cannot get in the store I checked Sweetwater and the upgrade there is 199.00 for any Sonar Producer user. I see others have been a bit put off by a 149.00 upgrade price. Confused...




jbow,
 
For now, I wouldn't go by Sweetwater site info - some of it is wrong and they likely won't sort it out until their staff comes in on Monday. 
 
Even if you order through their site - again, it is the weekend, and no one is processing the X3 upgrade orders. (I know because I ordered from Sweetwater on Friday and had to cancel it.  Instead, ordered from CW's site yesterday, and was able to download it immediately ).
 
AFAIK, the upgrade offers from CW are not time-sensitive (meaning that if you intend to order in the next few days, there's nothing to worry about).

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#22
Jason Gray
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Re: Is the store down for anyone else? 2013/09/29 17:21:52 (permalink)
jb101
tlawhon
Subjacent
Still down for me when trying to access it via my relivent GB  Shop unfortunately. Hope it sorted before the 31st so I can utilize the melodyne offer.


What melodyne offer?


Yes, what Melodyne offer?




http://www.celemony.com/cms/index.php?id=sonar&L=1%3FL%3D1
 
its only for those that already own a earlier version of melodyne

How to setup drum maps the easy way
https://docs.google.com/open?id=0Bz8iPy9mIkNyX2dTcXRzSEVSUlNscXdETTROZTIyZw
Sonar X3 with Addictive Drums - everything you need (Templates, Maps etc. ) 
http://ge.tt/4mjHdSt/v/0
 
#23
cclarry
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Re: Is the store down for anyone else? 2013/09/29 17:32:01 (permalink)
Subjacent
jb101
tlawhon
Subjacent
Still down for me when trying to access it via my relivent GB  Shop unfortunately. Hope it sorted before the 31st so I can utilize the melodyne offer.


What melodyne offer?


Yes, what Melodyne offer?




http://www.celemony.com/cms/index.php?id=sonar&L=1%3FL%3D1

 
its only for those that already own a earlier version of melodyne



 Just to be clear, it's an update from Melodyne Editor 1 to 2....not from the included Essential to Editor in X3...


#24
dsurkin
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Re: Is the store down for anyone else? 2013/09/29 17:36:46 (permalink)
I was able to pay and get my downloads, but I can't get my registration number--when I try to log in, the connection keeps trying and eventually times out. It's been doing this all day.
 
I just noticed that on the left panel, I'm called a "new member," due to my paucity of posts, even though I've been a member for almost 10 years.

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One day, when I have the time, I will learn how to use all the features of Cakewalk 2.0. Oh, wait, Sonar 8.5. What did you say? Sonar version what?
#25
Gaffpro
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Re: Is the store down for anyone else? 2013/09/29 17:37:00 (permalink)
I can't get in...the reset password does not work at all......when I upgraded to X2, Cakewalk had to manually set it over the phone......aggravating

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#26
Ryan Munnis [Cakewalk]
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Re: Is the store down for anyone else? 2013/09/29 18:34:42 (permalink)
Sorry for the trouble guys. The forum downtime we just had was linked to working on the back end of the store as well. We're receiving a lot more traffic than anticipated (which I guess is a good problem to have?). Anyhow I just wanted to let you all know we're still working on improving things.

Ryan Munnis
Cakewalk
#27
MarkL8
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Cakewalk store Down?? 2013/09/29 19:29:24 (permalink)
I Have been trying to log on all weekend their page just stalls. Anyone else I have no issues with any other sites just CW.
 
Thanks
#28
doment500
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Re: Is the store down for anyone else? 2013/09/29 19:35:39 (permalink)
Any word on when the store will be up?

Pay me or the chicken gets it!
#29
...wicked
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Cake store down? 2013/09/29 20:03:00 (permalink)
Here I am with all these wonderful X3 downloads and no access to my serial. I may have to bail on the studio tonight and I'll be forced to do the dishes or clean! :-)

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#30
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