cclarry
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Re:Producer -> Production Suite For free?
2012/06/05 21:15:39
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I certainly don't feel slighted...not in the least....
My point was a marketing strategy one...
These sales DO, regardless of what anyone says...make previous purchasers feel slighted...
The "If I had waited...." scenario is in full effect here...
It would be a much wiser and nobler thing, which would most certainly set Cake apart from the pack, to say
hey...we're not trying to "dis" our already loyal customers...
As an example....for all of you producer and expanded customers out there...
Would your opinion of Cake diminish or INCREASE if Cake said..hey all our already loval customers
we're GIVING you the production suite too...so whatever part of it you don't currently have...
we're going to add that to your account....NOW THAT WOULD MAKE FOR SOME LOYAL AND OVERTLY HAPPY
CUSTOMERS...
EVEN the offer of a reduced price on what we currently don't have would be quite heartfelt by us
fanboys...
I don't feel slighted...as was said earlier...I got what I paid for...
The point is ...I COULD HAVE GOTTEN MORE FOR LESS!!!
Cake has had some great deals, don't get me wrong...
This is a GREAT DEAL if your a new customer...
BUT....they've NEVER EVEN OFFERED US PREVIOUS CUSTOMERS AN
UPGRADE PATH to the Production Suite...UNTIL JUST BEFORE THIS PROMO...
you had to buy all the components separately...
LET ALONE A FREEBIE!!!
Just sayin,
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chuckebaby
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Re:Producer -> Production Suite For free?
2012/06/05 21:53:50
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mleghorn
What does the production suite have that Producer doesn't have? I can't find any information on this.
there are quite a few things,the pro channel module is different,you can drag and drop right into the browser(which is one of my favorite things)i could go on,but its not neccessary. like i said in a previous thread,i hope cake doesnt look at threads like these and stop there deals in fear of people now complaining of a price cut at certain times. remember existing members got a price cut,its called an upgrade for being a cake customer. so what someone said earlier about the loyal cake buyers are taking an unfair deal. its called the upgrade price....did you get that? because if you didnt then your not the loyal cakewalk buyer,your someone who has watched from a distance and admired. there is a difference you know.
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dubdisciple
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Re:Producer -> Production Suite For free?
2012/06/05 22:19:53
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cclarry " EVEN the offer of a reduced price on what we currently don't have would be quite heartfelt by us fanboys... " isn't that pretty much what they do already? It's rare that there is a promotion for new customers that there is not some kind of severely reduced offer to existing customers going on around the same time. Oddly the timing always seems to be right before the shiny new offer is made for new customers, but it is far and beyond what the average company offers. Again, call your cell phone or cable company and ask for a discount on any of their products and they will tell you to take a leaping piss.
Granted, they never offered the path to the suite directly by name, but they did offer all the components at a price within the last 6 months that probably equaled out. if I'm not mistaken, the production suite is expanded + gate and z3ta+2. i got gate for $19, Z3ta for $34 and expanded for a low price i can't recall offhand too. Mind you, this is all for a product i thought was a fair deal to begin with. That's not including all the other cheapies i got like $10 modules. That same person that got the free gate is going to pay full price for the PC2A leveler, a far better module imho than the gate. The same plugin that most of us here got for less than half price. Cakewalk gave away the least in demand module for a reason. Not that I'm an i-lok fan, but odds are slim the newcomers will get the great deal on the Softtube bundle that longtime users got to experience. In fact, the shiny carrot of the whole deal is z3ta+2 for free and that's only if you give a crap about softsynths. Once again, the same Z3ta+2 they practically gave away to us longtime users.
Also, can't speak for everyone, but I have had my share of freebies from Cakewalk. It's all timing. Maybe it's just differences in upbringing, but i feel you pay what you feel is a fair price and anything after that transaction is 100% bonus unless you are genuinely dissatisfied with the product. Yes, i would love more freebies. i would love a magic monkey that craps hundred dollar bills too. Just because something would be nice does not mean we somehow are entitled to it. Again, I am asking why we feel the need to hold Cakewalk to a different standard than other companies?
Mind you I'm not a fanboy. I like Sonar and it certainly has done a great job for me. Truth be told, i have a much more pronounced cyber chubby for Photoshop and after effects because sound is a secondary part of my job. I owe Cakewalk nothing and they owe me nothing. I got what i paid for. I will likely upgrade at some ridiculously low price to the next suite that includes all the stuff people are griping about and more. Yes, you could have gotten more for less or you could have been that really early adopter that got much less for what you paid for.
Besides, it's pretty much been a precedent that when Cakewalk (or any other company for that matter) starts including everything but mommy's special toy in the deal, it's a good sign they are clearing inventory for the next big thing. Stick around. By this time next year, you will have a collection of plugs, ad-ons etc that will pretty much even this out.
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HeatherHaze
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Re:Producer -> Production Suite For free?
2012/06/05 22:45:44
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Would your opinion of Cake diminish or INCREASE if Cake said..hey all our already loval customers we're GIVING you the production suite too...so whatever part of it you don't currently have... we're going to add that to your account....NOW THAT WOULD MAKE FOR SOME LOYAL AND OVERTLY HAPPY CUSTOMERS... That makes absolutely no business sense. The offer is for the Production Suite WITH PURCHASE of the core upgrade. It's a good deal, but it's not free. The purpose of offers like this is to attract new sales. If they were to start giving away their "free" add-ons to all their previous customers, they'd just be shooting themselves in the proverbial foot. It's a very poor marketing strategy to give away for free what your customers will happily pay for. Customer loyalty comes from getting a good product at a fair price. And Cakewalk is constantly offering discounts, specials, and upgrade deals, so it's not as if we (loyal customers) are being left out in the cold. Sure, I'd love to get all they had to offer for free. Who wouldn't? But if those freebies result in Cakewalk going under, then no, I don't consider that a good deal. Promotions must be good for BOTH the customer and the company. We get something we want at a reduced price, and the company gets extra sales it wouldn't have otherwise made. I've never gotten the sense that Cakewalk doesn't appreciate loyalty. I've certainly benefited from multiple upgrades (all at reduced prices), lots of sales and special discounts (recently, the Spring Sale, and the 30% off sale), plus FREE tech support. I've been a registered Cakewalk customer for about 15 years, and I feel like that means something. My original version of Pro Audio 6 was a gift from my boyfriend (possibly the best present I've ever received), so I've never once had to purchase Cakewalk software at full price. That's an unbelievably great deal, if you ask me. Now I'm the proud owner of their full flagship program, including the amazing V-Studio VS-700. I couldn't be happier. I think we've all been caught by "upgrade envy" at least once or twice. But that's just the luck of the draw, it's not really anything Cakewalk is doing wrong. Sales are good for all of us, and I hope they continue to offer them as liberally as they have in the past.
)-|-( HeatherHaze http://heatherhaze.com/ "This will be our reply to violence: to make music more intensely, more beautifully, more devotedly than ever before." ~ Leonard Bernstein Cakewalk by Bandlab Studio One 3.5, Cubase 9.5 Intel Core i7 8700, 32Gb RAM Focusrite Scarlett 18i20 V-Studio VS-700 Slate Raven MTi2 Windows 10 Professional 64-bit ...and a whole bunch of other stuff.
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HeatherHaze
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Re:Producer -> Production Suite For free?
2012/06/05 23:16:07
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i would love a magic monkey that craps hundred dollar bills too. As you wish. 
)-|-( HeatherHaze http://heatherhaze.com/ "This will be our reply to violence: to make music more intensely, more beautifully, more devotedly than ever before." ~ Leonard Bernstein Cakewalk by Bandlab Studio One 3.5, Cubase 9.5 Intel Core i7 8700, 32Gb RAM Focusrite Scarlett 18i20 V-Studio VS-700 Slate Raven MTi2 Windows 10 Professional 64-bit ...and a whole bunch of other stuff.
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dubdisciple
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Re:Producer -> Production Suite For free?
2012/06/05 23:20:50
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lmao If cakewalk was as obliging as Heather, they would have very happy customers....until they went out of business.
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dubdisciple
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Re:Producer -> Production Suite For free?
2012/06/05 23:21:24
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Hey...this crap looks like crap! where's the hundreds!
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joakes
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Re:Producer -> Production Suite For free?
2012/06/05 23:31:30
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+1 for what Heather wrote.
You win, you lose, thats the luck of the draw.
But then like Oliver, some people always want more than the normal offering.
Dub : don't get it, why would Cake go out of business by having happy punters ? I'm happy, been stung by the various offers, but hey, who said life was easy ? BTW, not knocking you.
Cheers,
Jerry
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dubdisciple
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Re:Producer -> Production Suite For free?
2012/06/05 23:33:59
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joakes- because I am sure the expense of as magic monkey for every customer would be more than the value of the Sonar purchase. Non-magical monkeys are pretty spendy, so i'm sure the rate on the magical variety would bankrupt them in no time.
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stevec
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Re:Producer -> Production Suite For free?
2012/06/05 23:48:21
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Non-magical monkeys are pretty spendy, so i'm sure the rate on the magical variety would bankrupt them in no time. +1 No sane person could possibly believe that magic monkeys are a cost effective means of doing business.
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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Beepster
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Re:Producer -> Production Suite For free?
2012/06/06 00:03:17
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That monkey's foot is freaking me out.
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chuckebaby
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Re:Producer -> Production Suite For free?
2012/06/06 01:10:58
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+1 for the magic money monkey
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skylightron
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Re:Producer -> Production Suite For free?
2012/06/06 01:34:11
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cclary brought up a good point that some of you didn't take into account. The Production Suite was once an entire package that included Sonar X1 Producer and there was no upgrade path if you already had Producer. Now that they are running this promotion, they are offering this upgrade path for the first time which is a bit unfair for those who would have preferred a package like this earlier - instead of having to buy each module separately and paying more. Some of us still, took advantage of the Sales and discounts but we still ended up paying a lot more. Some of us are doing the math, on how much these modules and Expanded cost us and it doesn't help when we know we didn't get the better of the deal and the fact that Cakewalk may be gearing up to release a new version soon which means they will be heavily marketing and promoting it to entice and get us onto their next upgrade path which again, will cost some of us who buy in early a lot more. I think if some of us knew Cakewalks marketing and sales scheme. we would have held off. The promotion they are currently running is a No Brainder deal for customers that haven't upgraded to the Producer version, to get the Production Suite absulutely FREE. They absolutely should not stop doing promotions like this one. But they ought to flip the other side of the coin and also cater to their early adopters, folks that buy in early when a new version, module or instrument is released. These are the loyal customers who help them generate the sales they need and in a sense invest their money into the company, so that Cakewalk can keep moving forward with developing new and exciting music software. So these customers, like me just expect more for our early investments. And plus again, some of us didn't know Cakewalk would be offereing the Suite at a later date or putting a lot of these modules into bundles. It really has been unfair to a lot of us and I'm sure their business and marketing strategy on paper doesn't take that into account. So customers like me, aren't asking them to stop these promotions, we're just asking them to do something for us in return for being great loyal customers, who buy in early and have supported them with each major release. I think they should hold monthly prize drawings and also do more heavy discounts on the modules that some of us aren't able yet to afford because we spent most of our money on the other releases. And of course, the idea of making the next version FREE for a limited time to registered customers should be considered. The early adopters would walk away with something and the late to the party musicians would rock away with something too. That's about it in a nutshell. I must have channeled Danny Danzi.
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HeatherHaze
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Re:Producer -> Production Suite For free?
2012/06/06 03:12:38
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So these customers, like me just expect more for our early investments. The reward for your investment is being able to use the software for much longer than those who wait. That has value. That's why people buy in early; they don't want to wait. When any new technology is released, it carries a premium price because there's high demand. As time goes by, the price comes down and those who didn't want to pay the premium can eventually afford to jump in. I think they should hold monthly prize drawings Great idea, I'm all for it. Keep in mind, however, for this to work Cakewalk must also get something in return. Usually it's something like joining the mailing list, which most of us are already on. If you can figure out how Cakewalk can use a monthly giveaway to boost sales or increase their customer base, I'm sure they'd be open to it. (Dang, I should be a millionaire. Where did I go wrong? Oh yeah...I chose music, instead...) And of course, the idea of making the next version FREE for a limited time to registered customers should be considered. I can't think of a single good reason for Cakewalk to consider this. It's not like I don't want free stuff, too, but what's in it for them? Why would they give away something many of us will eventually buy, anyway? Keep in mind, there is a limited market for this kind of product. I'm not sure Cakewalk can afford to give away sales for the sake of placating already loyal customers. (Seriously, I never even went to business school. I think I need to reevaluate my career choices...)
)-|-( HeatherHaze http://heatherhaze.com/ "This will be our reply to violence: to make music more intensely, more beautifully, more devotedly than ever before." ~ Leonard Bernstein Cakewalk by Bandlab Studio One 3.5, Cubase 9.5 Intel Core i7 8700, 32Gb RAM Focusrite Scarlett 18i20 V-Studio VS-700 Slate Raven MTi2 Windows 10 Professional 64-bit ...and a whole bunch of other stuff.
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dubdisciple
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Re:Producer -> Production Suite For free?
2012/06/06 03:27:48
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skylightron, from a gee, i would love to live in Utopia perspective, i can relate to that. Truly, I think it would be awesome if cakewalk showered us all with loyalty love, but that's not a sustainable business model. Loyalty in business is limited to the moment figures start turning red. As someone posted in this thread or another, loyalty is what you feel for your loved ones, not piece of software. i like Sonar, but if my business needs changed and another product wa s a better choice, i would be a fool to stick with Sonar out of some misguided since of loyalty. By the same token, Cakewalk is going to sell products at the highest pricepoint people will respond to. When demand slows, they drop prices, they make make "bundles" and other gimmicky promotions. Stop acting like cakewalk is doing something radically different from any other business. How many generations of iphones, ipdods, etc have applle users been through in the past few years? You know what you get for your loyalty? The right to stand in line and pay top dollar for the next one. Apple isn't giving you **** and has never made apologies for it's high prices comparatively. In business it is important to maintain value rather than simply being the cheap guy. Show me a large and successful company that gives away any more than Cakewalk does. very rarely happens. Show me the letter you are writing to your internet provider demanding they give you something because you are pissed about the latest offer for new customers you saw on tv. Giving away the farm only works when you are on the verge of cornering the market and have your competition on the ropes so badly it is worth it to lose a ton of money to drive them out of business. I deal with clienst every day that are constantly trying to get free services and i swear to you the most demanding clients , ironically are the ones that want the most stuff for free. the people who just pay the agreed upon price tend to get what they paid for and are happy customers. the gimme crowd tends to end up asking for more every time you give them the extra thing they wanted. products depreciate. The gain early adopters get is similar to the gain a new car driver gets over a used car buyer. Sure, it's not as cost efficient but some people just like new cars.
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g_randybrown
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Re:Producer -> Production Suite For free?
2012/06/06 10:28:41
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That monkey's foot is freaking me out.
LMAO, that's exactly what I thought
Some of us are doing the math, on how much these modules and Expanded cost us and it doesn't help when we know we didn't get the better of the deal and the fact that Cakewalk may be gearing up to release a new version soon which means they will be heavily marketing and promoting it to entice and get us onto their next upgrade path which again, will cost some of us who buy in early a lot more. I think if some of us knew Cakewalks marketing and sales scheme. we would have held off.
Then whenever they make the next release and offer the pre-release price (for X2 or whatever it may be called) perhaps frugal, bargain hunting people should wait...hold off for another year or so... until they develop all those extra modules/plug-ins etc and then offer a great price on the whole package just prior to releasing X3....it's good to have those choices right?
G. Randy Brown Windows 10, 64 bit, PlatinumIntel Core i7-3770S Asus P8Z77-V LK mobo 4X8GB Corsair XMS3 memory 500 GB Crucial BX100 SSD (OS)two WD Black 1 TB HDDSAPPHIRE DUAL-X 100314-4L Radeon HD 6970 2GB 256-Bit GDDR5 Presonus AudioBox 22VSLyoutube.com/crystalclearnm
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Thatsastrat
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Re:Producer -> Production Suite For free?
2012/06/06 11:25:29
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And of course, the idea of making the next version FREE for a limited time to registered customers should be considered.
They do! When I was on Sonar 7 PE I waited untill the very last minute and bought Sonar 8 PE at a reduced price and got 8.5 for free when it was released, which was about a month. So Sonar 8 got a months worth of love while I waited for 8.5 to be released. I looked at like I paid $99 for 8.5 and they gave me 8 to play with while I waited.
Sonar Platimum, Win10 32bit, Quad Q6600,4G DDR2 Ram, BCF2000, Lexicon Lambda interface,Tascam US 1800, WD 500 GB HD, M-Audio AV40 Monitors, Line 6 DI Gold, Guitar Rig 5 Pro, hand full of guitars, Kawia PH50 Keyboard,Digitech GNX3 http://www.soundclick.com/thatsastrat/%3C/a%3E http://www.myspace.com/thatsastrat/music
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stevec
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Re:Producer -> Production Suite For free?
2012/06/06 11:29:05
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Wasn't the same deal available for new 8.5 users to upgrade to X1?
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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g_randybrown
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Re:Producer -> Production Suite For free?
2012/06/06 11:36:08
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stevec
Wasn't the same deal available for new 8.5 users to upgrade to X1?
Yessir it was...I used 8.5 for about a month before receiving an email stating X1 had been released...and that my free download was ready.
G. Randy Brown Windows 10, 64 bit, PlatinumIntel Core i7-3770S Asus P8Z77-V LK mobo 4X8GB Corsair XMS3 memory 500 GB Crucial BX100 SSD (OS)two WD Black 1 TB HDDSAPPHIRE DUAL-X 100314-4L Radeon HD 6970 2GB 256-Bit GDDR5 Presonus AudioBox 22VSLyoutube.com/crystalclearnm
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stevec
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Re:Producer -> Production Suite For free?
2012/06/06 11:52:20
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Yessir it was...I used 8.5 for about a month before receiving an email stating X1 had been released...and that my free download was ready. And there ya go... Patience can result in less cost, lack of gets you what you want earlier in the game. And sometimes $10 deals come along for those somewhere in between. That seems reasonable to me for a software company in 2012.
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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Andrew Rossa
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Re:Producer -> Production Suite For free?
2012/06/06 17:32:52
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We try to be fair to all our existing customers. In 2012, we have offered many special deals including the $10 for 10 days (which was meant to be fair to everyone who had purchased). We also recently did a spring sale for 30% off select products, the Advanced Workshop Giveaway, the 26.2% global sale, just to name a few. In addition, we try to maintain very fair upgrade prices and reward customers who spend a lot of money. We have also made a big effort in making new videos and resources available (like CakeTV, the Welcome Kit). We value your business and are always thinking of ways to reward loyal customers. At the same time, we are a business and can't be giving away everything for free. I hope you all can appreciate how much time and effort is spent in trying to make our customers happy. That's not only applies to sales but products as well. We listen to customer feedback and are probably one of the only companies that actually addresses customers on their public forums and tries to help out customers having issues (when possible).
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paulo
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Re:Producer -> Production Suite For free?
2012/06/06 17:41:47
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Andrew Rossa [Cakewalk
]
We try to be fair to all our existing customers. In 2012, we have offered many special deals including the $10 for 10 days (which was meant to be fair to everyone who had purchased). We also recently did a spring sale for 30% off select products, the Advanced Workshop Giveaway, the 26.2% global sale, just to name a few. In addition, we try to maintain very fair upgrade prices and reward customers who spend a lot of money. We have also made a big effort in making new videos and resources available (like CakeTV, the Welcome Kit). We value your business and are always thinking of ways to reward loyal customers. At the same time, we are a business and can't be giving away everything for free. I hope you all can appreciate how much time and effort is spent in trying to make our customers happy. That's not only applies to sales but products as well. We listen to customer feedback and are probably one of the only companies that actually addresses customers on their public forums and tries to help out customers having issues (when possible).
Unless of course they live outside of USA in which case we will charge them more for the same thing. You forgot that bit ;)
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chuckebaby
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Re:Producer -> Production Suite For free?
2012/06/06 17:48:36
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paulo
Andrew Rossa [Cakewalk
]
We try to be fair to all our existing customers. In 2012, we have offered many special deals including the $10 for 10 days (which was meant to be fair to everyone who had purchased). We also recently did a spring sale for 30% off select products, the Advanced Workshop Giveaway, the 26.2% global sale, just to name a few. In addition, we try to maintain very fair upgrade prices and reward customers who spend a lot of money. We have also made a big effort in making new videos and resources available (like CakeTV, the Welcome Kit). We value your business and are always thinking of ways to reward loyal customers. At the same time, we are a business and can't be giving away everything for free. I hope you all can appreciate how much time and effort is spent in trying to make our customers happy. That's not only applies to sales but products as well. We listen to customer feedback and are probably one of the only companies that actually addresses customers on their public forums and tries to help out customers having issues (when possible).
Unless of course they live outside of USA in which case we will charge them more for the same thing.
You forgot that bit ;)
if i was to buy a product from another country i would exspect to pay for an imported item. wouldnt you? i mean i just bought some german equipment,do you think i paid what the folks in germany paid? i would think not. what about the import taxes and other import charges,yes even for electronic downloads. their fee's set up by your goverment and mine. your asking them to charge you what they charge in america, lets say the import fees are 50.00,so sonar takes 50 off your bill so you pay what they pay here. now your paying less for sonar then i am,how fair is that?
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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Beepster
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Re:Producer -> Production Suite For free?
2012/06/06 17:49:04
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@Andrew... Yeah. For the price I'm amazed at how much we get and how much support is given. The free educational resources are UNHEARD of in this type of software and ya'll just seem like nice dudes who actually give a crap. Aside from the bugs and stability stuff that come up from time to time (and those seem to be addressed as much as possible) I don't really see how anyone could get too upset at Cake. Even the OP of this thread realized he was happy despite missing out on the deal. IDK... so far I have nothing but nice things to say about my purchase. Keep up the good work. I shudder to think how lost (and BROKE) I would be without Sonar. Not to be a suck up but I think you guys take far more bashing than you deserve so here's thumbs up to CW. Ya'll are class. Peace.
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Beepster
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Re:Producer -> Production Suite For free?
2012/06/06 17:53:26
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I live outside the US and with the exchange rate I actually paid less. Might be different in GB/Europe but music stuff is CRAZY expensive over there for some reason. Cruising the music shops in England was insane. Two to three times the price for guitars and stuff... then add VAT onto it... YIKES! I don't know how anyone who isn't already well off can afford to play music over there.
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paulo
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Re:Producer -> Production Suite For free?
2012/06/06 17:58:28
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chuckebaby
paulo
Andrew Rossa [Cakewalk
]
We try to be fair to all our existing customers. In 2012, we have offered many special deals including the $10 for 10 days (which was meant to be fair to everyone who had purchased). We also recently did a spring sale for 30% off select products, the Advanced Workshop Giveaway, the 26.2% global sale, just to name a few. In addition, we try to maintain very fair upgrade prices and reward customers who spend a lot of money. We have also made a big effort in making new videos and resources available (like CakeTV, the Welcome Kit). We value your business and are always thinking of ways to reward loyal customers. At the same time, we are a business and can't be giving away everything for free. I hope you all can appreciate how much time and effort is spent in trying to make our customers happy. That's not only applies to sales but products as well. We listen to customer feedback and are probably one of the only companies that actually addresses customers on their public forums and tries to help out customers having issues (when possible).
Unless of course they live outside of USA in which case we will charge them more for the same thing.
You forgot that bit ;)
if i was to buy a product from another country i would exspect to pay for an imported item.
wouldnt you?
i mean i just bought some german equipment,do you think i paid what the folks in germany paid?
i would think not.
what about the import taxes and other import charges,yes even for electronic downloads.
their fee's set up by your goverment and mine.
sure they will wave that,then your paying less for sonarthen i am,how fair is that?
Physical stuff I have no issue with - of course I expect to pay for shipping something halfway round the world. A download is a download - other companies manage it perfectly well and let non US customers pay the $ price.
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Andrew Rossa
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Re:Producer -> Production Suite For free?
2012/06/06 23:43:49
(permalink)
paulo
chuckebaby
paulo
Andrew Rossa [Cakewalk
]
We try to be fair to all our existing customers. In 2012, we have offered many special deals including the $10 for 10 days (which was meant to be fair to everyone who had purchased). We also recently did a spring sale for 30% off select products, the Advanced Workshop Giveaway, the 26.2% global sale, just to name a few. In addition, we try to maintain very fair upgrade prices and reward customers who spend a lot of money. We have also made a big effort in making new videos and resources available (like CakeTV, the Welcome Kit). We value your business and are always thinking of ways to reward loyal customers. At the same time, we are a business and can't be giving away everything for free. I hope you all can appreciate how much time and effort is spent in trying to make our customers happy. That's not only applies to sales but products as well. We listen to customer feedback and are probably one of the only companies that actually addresses customers on their public forums and tries to help out customers having issues (when possible).
Unless of course they live outside of USA in which case we will charge them more for the same thing.
You forgot that bit ;)
if i was to buy a product from another country i would exspect to pay for an imported item.
wouldnt you?
i mean i just bought some german equipment,do you think i paid what the folks in germany paid?
i would think not.
what about the import taxes and other import charges,yes even for electronic downloads.
their fee's set up by your goverment and mine.
sure they will wave that,then your paying less for sonarthen i am,how fair is that?
Physical stuff I have no issue with - of course I expect to pay for shipping something halfway round the world. A download is a download - other companies manage it perfectly well and let non US customers pay the $ price.
We have to charge VAT on all products sold into Europe. That's the main reason for the price difference in Europe.
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Bub 
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Re:Producer -> Production Suite For free?
2012/06/07 00:10:26
(permalink)
Andrew Rossa [Cakewalk]
We have to charge VAT on all products sold into Europe. That's the main reason for the price difference in Europe.
And what are the other reasons?
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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Beepster
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Re:Producer -> Production Suite For free?
2012/06/07 00:19:07
(permalink)
something, something... what the market will bear... something something...
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JesusMics
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Re:Producer -> Production Suite For free?
2012/06/07 03:13:20
(permalink)
Glad I could start such an amazing conversation.
@Andrew Rossa - Thanks for jumping in. I think originally I was upset, but I've gotten over it. I waited till X1 Studio went on sale and upgraded from 8.5 Studio, and got it for $149.99 - So I can't complain. Then I took advantage of all the awesome material you guys have on Cake TV and Sonar University - which brought me up to speed when I took advantage of the amazing sale price I got to upgrade to Producer. Then I upgraded to Expanded for $10.99 I believe - Then I jacked the 30% on the PC bundle content.
All in all, I have to say my experience with the SONAR line has been nothing but amazing with all the tutorial content. Not to mention a few of the forum users have Youtube channels, and MCI studios in the UK exclusively uses SONAR x1 - which they too offer great videos. Over the time of my SONAR usage (3 years - I switched from ProTools & Ableton) I have never seen such support for bug fixes as well as the access to Cakewalk employees on the Forums for any other questions. Watching such a hardcore fan base has been nothing but fun. All I got to say is...
+ 1,000,000,000 from me for SONAR and Cakewalk line of products.
PS. and off topic:
By the way, I just retired my UA-EX25, and I miss the pres in it. Before I rush out to grab the OCTA-Capture, does it use the same pres and drivers as the UA-EX25, just with on-board mixing effects? Anyone know? In the meantime I'll get off this thread and do the research.
FIEND 4 RECORDZ STUDIO: Sonar X1d Expanded 64, Acer M3 Aspire, Windows 7 64, 12GB RAM, 2.4GhZ, Duel Monitors UA-25EX, BCF2000, M-Audio Axiom 49, Mackie MR5 MKII Monitors AKG Perception 420&220, C214, SM58, SM7b, AKG K240, K171, K99 Headsets.
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