Helpful ReplyResponse to issues with Rapture Pro

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DOCTORWAVESII
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Re: Response to issues with Rapture Pro 2015/05/30 18:18:29 (permalink)
update.The rapture pro does load up faster when using it inside of sonar,but stand alone is very slow on first in stall. Its nice to have Dimension  pro and Rapture  in one synthesizer .I would have given it a new name since it does not look or feel  like the original rapture. Overall very satisfied with look and feel of this synthesizer .Just waiting on the updates and future improvements

Less Is Better, More is never enough .
#61
ChristopherM
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Re: Response to issues with Rapture Pro 2015/06/01 06:00:17 (permalink)
aeigens
the serial says CWRP200-0.00-999999-999999 ( 2008,0) . Which isn't my serial. 

Shame ... it would be highly collectible ... perhaps.
#62
weeman182
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Re: Response to issues with Rapture Pro 2015/06/03 13:24:51 (permalink)
When this month is the update expected to launch?
#63
Kamikaze
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Re: Response to issues with Rapture Pro 2015/06/03 13:31:20 (permalink)
Early June apparently.

 
#64
Grem
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Re: Response to issues with Rapture Pro 2015/06/04 07:56:57 (permalink)
Well, we are here! It's now officially 'Early June"!

Grem

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#65
Jon Sasor [Cakewalk]
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Re: Response to issues with Rapture Pro 2015/06/04 08:25:46 (permalink)

#66
Doktor Avalanche
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Re: Response to issues with Rapture Pro 2015/06/04 09:23:25 (permalink)
Early June ends in approx two weeks. So they've got plenty of time in my book.

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#67
promidi
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Re: Response to issues with Rapture Pro 2015/06/04 09:58:30 (permalink)
Patience grasshopper...
#68
Kamikaze
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Re: Response to issues with Rapture Pro 2015/06/04 10:03:30 (permalink)
Doktor Avalanche
Early June ends in approx two weeks. So they've got plenty of time in my book.




Nah, two weeks would be the 18th, that's well into mid June. Early June would be in the next week .
 
Probabably at the weekend, I'd guess. They like doing things at the end of the week

 
#69
Kamikaze
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Re: Response to issues with Rapture Pro 2015/06/04 10:05:36 (permalink)
promidi
Patience grasshopper...


Bearing in mind the Craig's had an updated release for over two weeks already, they could have let us have something, then released another partial release.
 
I'm all up for quick fixes on new releases, especially as they encourage early investors.

 
#70
Anderton
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Re: Response to issues with Rapture Pro 2015/06/04 21:20:36 (permalink)
Kamikaze
promidi
Patience grasshopper...


Bearing in mind the Craig's had an updated release for over two weeks already, they could have let us have something, then released another partial release.


It wasn't really an updated release, more like a modified release...certainly not something that was intended for general dissemination. Every now and then, I can convince someone at Cakewalk to give me a half-baked/untested mod because of all the work I do with these products. Usually they're just temporary, but sometimes they can lead to something that ends up getting fully baked.

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#71
weeman182
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Re: Response to issues with Rapture Pro 2015/06/05 07:23:58 (permalink)
This isnt a dig at cakewalk but!  generally only video game companys get to release a product thats faulty and respond with were fixing it soon "by the beginning of june haha". I wouldnt expect this from a virtual instrument company or is this a sign of things to come?
#72
Gone!!
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Re: Response to issues with Rapture Pro 2015/06/05 07:46:38 (permalink)
weeman182
This isnt a dig at cakewalk



hmmmm, I think it might be . . . maybe just a little ? :)
 
weeman182
but!  generally only video game companys get to release a product thats faulty and respond with were fixing it soon

 
Funny, I was thinking something similar myself, in that Rapture Pro ended up being the worst bit of software I have purchased in many years, since my gaming days actually. I know I could fix a lot of the things myself, the silent patches for example, but I just couldn't be bothered, and I shouldn't have to, so I just refuse to use it, and wait to see what the fix is like, I know I could use it now, but I just hate things that don't work properly. I must admit that my confidence in Cake has been shaken a bit by the Rapture Pro debacle
 
weeman182
"by the beginning of june haha"

 
To be fair, I think they said 'Early' June, there is a difference, as the beginning of June could imply June 1
 
weeman182
  . I wouldnt expect this from a virtual instrument company or is this a sign of things to come?

 
I wouldn't think so, but I guess anything is possible, but I think it was just a bit of a stumble. I look at Rapture Pro like this, it's a dog, but it's at the vet's, and they are expecting a full recovery :)
#73
Dean Capper
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Re: Response to issues with Rapture Pro 2015/06/05 12:24:44 (permalink)
The update is ready for download from the Cakewalk Command Center.
#74
Jon Sasor [Cakewalk]
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Re: Response to issues with Rapture Pro 2015/06/05 12:27:11 (permalink)
To add to what Dean said:
http://www.cakewalk.com/S...pture-Pro-2-0-1-Update
post edited by Jon Sasor [Cakewalk] - 2015/06/05 12:33:41
#75
rexmusic
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Re: Response to issues with Rapture Pro 2015/06/05 13:03:53 (permalink)
The update helps but...
After installing the update, Rapture Pro projects open very-very quickly but.. still few presets are either not working or crashing- freezing Rapture Pro and could crash the DAW too. 
Bottom line no matter the small problems I still love Rapture Pro 
 
#76
Jon Sasor [Cakewalk]
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Re: Response to issues with Rapture Pro 2015/06/05 13:14:00 (permalink)
rexmusic
The update helps but...
After installing the update, Rapture Pro projects open very-very quickly but.. still few presets are either not working or crashing- freezing Rapture Pro and could crash the DAW too. 
Bottom line no matter the small problems I still love Rapture Pro 
 




The update corrects the legacy multisample paths so the migrated Dimension/Rapture 1 programs should now read their multisamples correctly (if not manually corrected previously). There's also a content update in the works (sorry, no details as to when yet). If there are particular programs that aren't working for you, it'd be helpful to know which specific ones (please submit via a problem report). If there's a bunch of programs that don't work for you, you might need to troubleshoot how your content is currently installed, which Support can definitely help you with. 
#77
doyouwannit
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Re: Response to issues with Rapture Pro 2015/06/05 15:28:14 (permalink)
The only issue I've had with Rpro is it will load a track near instantaneous but opening the interface resulted in a program not responding error, sonar platinum, I had to wait over a minute for the OS, win7, to resolve the issue.
Fortunately the update seems to have reduced the problem greatly, the response is still a little slow but no longer creates the error message. Dimension pro interface is near instant, rapture pro is about 6-8 seconds. Maybe because of reading the huge library content. The problem is solved before I reported it!
#78
bjornpdx
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Re: Response to issues with Rapture Pro 2015/06/05 16:36:57 (permalink)
The 2.01 update seems to have fixed the issues I had with RP.  It loads quickly and I can access the presets that didn't work before.
Some of the presets are way loud so I don't use headphones when auditioning them. Same with Z3TA. Except for that I'm happy with RP now.

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#79
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Re: Response to issues with Rapture Pro 2015/06/05 16:45:09 (permalink)
Just after a quick, very quick look see, I still find quite a few silent patches, only checked out Galbanum Piscis, they all work fine in Rapture just not Rapture Pro, I have all Dim Pro and Rapture stuff installed to the default locations, Rapture Pro I installe the multisamples to my H drive. In hind sight I would have preferred Rapture Pro to have not been backwards compatible with Dim Pro and Rapture, a feature which at the start was a plus for me, but now, not so much.
 
Haven't had a chance to check out the wildly different volumes of some of the Rapture Pro factory patches that existed, one or 2 of which were barely audible, can't remember which ones they were now, so would have to go through the lot, which I don't have time for right now.
 
I never had any problems other than silent patches, which I still have, never had the slow loading or anything, haven't used Rapture Pro since about a week after release, so it could be imaginitus, but if anything it is loading slower now, not extremely so, but I checked some of my older posts here about it, and it indeed does seem to be slower for me.
#80
Jon Sasor [Cakewalk]
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Re: Response to issues with Rapture Pro 2015/06/05 17:17:08 (permalink)
As I mentioned in the other thread, we're aware with some issues with the Galbanum expansion pack content loading, but those are specific to that content. The factory Rapture 1/Dimension Pro content should all load correctly, same with other expansion packs. 
#81
p.a.wallis
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Re: Response to issues with Rapture Pro 2015/06/07 06:51:53 (permalink)
Still not fixed the issues in FL11 or 12. notes sticking on all patches unless you switch on fixed buffer size in th FL wrapper which causes other problems.
Tried installing update and un-installing and doing a clean install of the latest version 
#82
DOCTORWAVESII
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Re: Response to issues with Rapture Pro 2015/06/08 15:42:43 (permalink)
I have an i7 , 6 ram,Windows 7, regular hard drive  other words no SSD,Rapture original loads in 2-3 sec. Rapture Pro stand alone  still loads slow after update, over 10 minutes. I completely deleted  and uninstall the old   rapture pro files before  the update. It works great after that loading up. The  individual sound samples load up very fast. I am  I the only one with this problem. Another issues now is it keeps running in demo mode with periodic silence . I down loaded  rapture  pro from the command center if this is any help   

Less Is Better, More is never enough .
#83
Geo524
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Re: Response to issues with Rapture Pro 2015/06/08 18:36:50 (permalink)
Jon Sasor [Cakewalk]
rexmusic
The update helps but...
After installing the update, Rapture Pro projects open very-very quickly but.. still few presets are either not working or crashing- freezing Rapture Pro and could crash the DAW too. 
Bottom line no matter the small problems I still love Rapture Pro 
 




The update corrects the legacy multisample paths so the migrated Dimension/Rapture 1 programs should now read their multisamples correctly (if not manually corrected previously). There's also a content update in the works (sorry, no details as to when yet). If there are particular programs that aren't working for you, it'd be helpful to know which specific ones (please submit via a problem report). If there's a bunch of programs that don't work for you, you might need to troubleshoot how your content is currently installed, which Support can definitely help you with. 

May I ask why Rapture Pro was even released at all in the chaotic state it is currently in? I could understand if only a few people were having problems with it, but there are several with similar issues. Rap Pro is the worst experience I've ever had with a Cakewalk Product. I hope it doesn't take to long to fix.



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#84
komposer
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Re: Response to issues with Rapture Pro 2015/06/08 19:00:57 (permalink)
I suspect corporate had a schedule based on marketing that production woefully missed but didn't want to fess up to the reality of the program's state. Keep the boss happy you know.
#85
Doktor Avalanche
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Re: Response to issues with Rapture Pro 2015/06/08 19:20:48 (permalink)
@RexMusic (& @Geo24) - I see no evidence whatsoever of Rapture Pro crashing itself or making a DAW crash within these forums. If there is a crashing issue with the new patch please start a new thread about this. Please also note whiteouts where the DAW recovers is not a crash that's just performance which has already been discussed extensively everywhere.

From my perspective Rapture Pro is stable, there are just a heck of a lot of other issues.
 
Let's try to be specific as possible about our issues, it's far too easy to generalize 
 
Cheers
post edited by Doktor Avalanche - 2015/06/08 19:27:56

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#86
bz2838
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Re: Response to issues with Rapture Pro 2015/06/08 20:05:29 (permalink)
still loads slow for me inside Splat.......

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#87
weeman182
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lambdoid
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Re: Response to issues with Rapture Pro 2015/06/15 23:57:42 (permalink)
Doktor Avalanche
@RexMusic (& @Geo24) - I see no evidence whatsoever of Rapture Pro crashing itself or making a DAW crash within these forums. 



Rapture Pro hangs every time I switch octaves on my keyboard or do anything else that transmits SysEx.
#89
Doktor Avalanche
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Re: Response to issues with Rapture Pro 2015/06/16 04:22:02 (permalink)
@lambdoid Create a new thread I suggest so it can be troubleshooted first.

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