Jamz0r
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RE: Sound card installation question (E-MU 0404)
2006/02/21 00:26:22
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Hmm, just thought of something. Whenever I uninstall drivers, I always go back and delete any leftover files or folders manually...and there often IS something left over. Oh, and then clean out the recycle bin! Windows has a knack for firing up a driver you want gone...  The problem here is it needs to be done BEFORE installing the EMU drivers since they may include some "creative" files.
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KitC
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RE: Sound card installation question (E-MU 0404)
2006/02/21 00:57:41
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There is also the remote possibility of having hit the "10 entry limit" as detailed in this RME Technical Note due to the number of installs that were performed.
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tdellaringa
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RE: Sound card installation question (E-MU 0404)
2006/02/21 07:27:52
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ORIGINAL: KitC
There is also the remote possibility of having hit the "10 entry limit" as detailed in this RME Technical Note due to the number of installs that were performed.
The solution noted there is to install windows from scratch, which I actually just did last week, so I don't think that is an issue. That is also one reason why I really don't want to do that again - I just did it a week ago, and it is a long hairy process. My feeling is since I am on a new install, that doing it again isn't going to help matters. I'm going to try and empty the trash - it is full and may have something old in it, that's a good idea, Jamzor. Then I'll try reinstalling again. Rob, don't have anything plugged in on the digital side. One thing I mentioned earlier, which I will mention again. When I took out the old creative card, it had 2 cables/wires attached to it. I disconnected them of course, thinking the new card would want those connections but of course it didn't. Those wires are just hanging loose in the case now. Jamzor
Just in case what an above poster said about possibly having integrated audio on your mobo is true, maybe you should try booting into setup and checking if there is another device enabled in CMOS. Refer to earlier post by me for instructions.
I'll give this a shot too. Again I appreciate all the help. I'm going to call EMU support today as well. I have to say if this is going to require a complete clean install, I probably will go back to the old card and return this one, I just can't deal with that again after having just done it. Tom
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bbarnes
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RE: Sound card installation question (E-MU 0404)
2006/02/21 07:34:15
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The Patchmix icon in my tray says
E-MU Patchmix DSP
S/R: 44.1 kHz (internal)
Status: Locked Have you tried un-locking the sample rate in the patchmix? If it is locked any program or file that is not 44.1 would give an error. If you still can't get it sorted, take the card out of the computer, boot into safe mode and uninstall it from the device manager. Find the .inf file that installs the driver and delete it. clean out the recycle bin and reboot a couple of times. Then put the card back in and install the driver. You might also try moving the card to another pci slot. Bill
post edited by bbarnes - 2006/02/21 07:41:45
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tdellaringa
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RE: Sound card installation question (E-MU 0404)
2006/02/21 07:55:30
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ORIGINAL: bbarnes
The Patchmix icon in my tray says
E-MU Patchmix DSP
S/R: 44.1 kHz (internal)
Status: Locked
Have you tried un-locking the sample rate in the patchmix? If it is locked any program or file that is not 44.1 would give an error.
If you still can't get it sorted, take the card out of the computer, boot into safe mode and uninstall it from the device manager. Find the .inf file that installs the driver and delete it. clean out the recycle bin and reboot a couple of times. Then put the card back in and install the driver. You might also try moving the card to another pci slot.
Bill
Thanks for the suggestions Bill. How would I go about unlocking the sample rate?
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Jamz0r
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RE: Sound card installation question (E-MU 0404)
2006/02/21 13:31:42
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Don't give up on your new card! You'll get it sorted out eventually, and will learn something at the same time.
About the clean install suggestion...
Sadly, even though you just formatted last week...if you installed the old card and it's drivers, that may be enough to cause your problem.
You should be able to get the new card running without reformatting, but you'll just have to be very thorough in your steps.
Formatting gets less daunting every time you do it. I love formatting!
Have no fear.
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tdellaringa
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RE: Sound card installation question (E-MU 0404)
2006/02/21 14:19:53
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ORIGINAL: Jamz0r
Formatting gets less daunting every time you do it. I love formatting!
A sure sign of a deranged mind!  You have to understand as a web guy, I have tons of software and files that it took literally days to reinstall and replace. If it comes down to that, I'm not sure what I will do... I'm just not up for that right now. Hopefully I can solve it another way. I am surprised it has been this difficult though. I wonder how common such problems are - not like I have a low grade machine or something, even if it isn't new...
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Jamz0r
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RE: Sound card installation question (E-MU 0404)
2006/02/21 15:45:51
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It's really not that bad, just a bit time consuming.
Just make a backup disk of all the apps and files (patches/drivers) you want to reload.
All my apps and drivers go on one disk, and audio projects on other disks of their own.
After a format, I just go right through the CD and reload them one after the other.
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tdellaringa
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RE: Sound card installation question (E-MU 0404)
2006/02/21 15:57:55
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Ok, I talked to E-MU support and the guy said that what I am experiencing is the "squeal lock" that happens on some Dell computers. He said something about a gate getting too much info through and shutting down/getting stuck or whatever, that causes the lock.
He said there is a BIOS patch on the Dell support site, said to search on Audigy Squeal Patch BIOS (I forget why the connection to audigy). At any rate, I went there and searched in vain (insert major rant about large companies having no clue about decent search) and posted in their forums. Hopefully I can find this thing, he claims it will fix the problem...
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DeBro
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RE: Sound card installation question (E-MU 0404)
2006/02/21 15:59:30
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ORIGINAL: tdellaringa
ORIGINAL: bbarnes
The Patchmix icon in my tray says
E-MU Patchmix DSP
S/R: 44.1 kHz (internal)
Status: Locked
Have you tried un-locking the sample rate in the patchmix? If it is locked any program or file that is not 44.1 would give an error.
If you still can't get it sorted, take the card out of the computer, boot into safe mode and uninstall it from the device manager. Find the .inf file that installs the driver and delete it. clean out the recycle bin and reboot a couple of times. Then put the card back in and install the driver. You might also try moving the card to another pci slot.
Bill
Thanks for the suggestions Bill. How would I go about unlocking the sample rate?
That has nothing to do with the problem you are experiencing. That feature is in the Sync section for when you're syncing the card to an external digital device. I can understand the reasons why you're reluctant to do a reformat. It seems you have an all purpose computer doing heavy internet activity. This is one of the reasons why I decided to build a computer dedicated to audio production instead of buying a Dell or any off the shelf computer. It makes troubleshooting much easier. You state you have tons of software installed. The only advice that I can give at this time is to save all the Emu downloaded files to CD and then do the reformat and clean installation of XP. Install the bare minimum of software to get the computer up and running. Then you can install the updated Emu drivers and PatchMix software. If the Emu is trouble free at this stage, you'll know that it was conflicting with some other software before. Then you begin to install your other software one by one including all internet related software. As you proceed, constantly check the playability of the Emu. Where computers are concern, sometimes difficult choices have to be made. EDIT: I just read your post above.
post edited by DeBro - 2006/02/21 16:06:33
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bbarnes
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RE: Sound card installation question (E-MU 0404)
2006/02/21 16:35:03
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I think or thought the "Status: Locked' refers to the card being locked at a certian sample rate, in this case 44.1 which could cause error messages if an app accessing the driver requests 48 or 96. For instance on my card the sample rate can be locked at any setting or set to Auto.
You could try a dual boot system if you have an extra partition.
Bill
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Jamz0r
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RE: Sound card installation question (E-MU 0404)
2006/02/21 17:16:11
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It will do that, but his problem is complete crashing when trying to run ANY audio at all. LOL! Dual boot system? The guy has a hard enough time with a regular OS install. Let's try to keep the solutions as basic as possible. The life of an EMU card is on the line here for gosh sakes!
post edited by Jamz0r - 2006/02/21 17:22:31
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Jamz0r
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RE: Sound card installation question (E-MU 0404)
2006/02/21 17:20:55
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The Audigy connection is due to the fact that your EMU card uses much of the Audigy chipset, which is a big reason why people like to question the quality of the EMU line.
I'll see if I can find that BIOS chipset update.
BIOS updates are also a very important thing to keep backed up for your next format.
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Jamz0r
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RE: Sound card installation question (E-MU 0404)
2006/02/21 17:26:42
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Hmm, what model Dell are you using, and what motherboard does it have?
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tdellaringa
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RE: Sound card installation question (E-MU 0404)
2006/02/21 19:43:01
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Thanks Jamz..have a Dell Dimension 8200. Yeah, now I remember the guy mentioned the chip now that you say that, that there is some kind of conflict between that chip and one the Dell uses so they conflict, that was part of the issue I think... still no word back from the Dell forum - they've been downright useless.
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tdellaringa
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RE: Sound card installation question (E-MU 0404)
2006/02/21 22:34:35
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one more thing - this came up when i started today - is it because i uninstalled everything and only installed the patches, but nothing from the CD? 
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sinc
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RE: Sound card installation question (E-MU 0404)
2006/02/21 22:58:00
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You may be loading a Patchmix session that was created on either an 1820 or a 1212, both of which have more hardware than your card. Patchmix will ignore the extra settings, and you can probably ignore that message.
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DeBro
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RE: Sound card installation question (E-MU 0404)
2006/02/21 23:42:03
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ORIGINAL: tdellaringa
Thanks Jamz..have a Dell Dimension 8200. Yeah, now I remember the guy mentioned the chip now that you say that, that there is some kind of conflict between that chip and one the Dell uses so they conflict, that was part of the issue I think... still no word back from the Dell forum - they've been downright useless.
I think I've hunted down the BIOS patch for the Dell Dimension 8200. Get a conformation first that it is the right patch. Check here.
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tdellaringa
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RE: Sound card installation question (E-MU 0404)
2006/02/22 07:00:28
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Thanks DeBro - I appreciate the effort. It looks like that could be it. I think I will call Dell and see if they can verify. Not one response in the Dell forums, it's like a ghost town over there, bleh!
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RobertB
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RE: Sound card installation question (E-MU 0404)
2006/02/22 21:25:03
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Tom, The approach you are taking with the mobo conflict looks promising. Jus to rule out stray issues, what do the cables you mention look like? I now realize that they are internal, not external as I understood initially. The E-MU 0404 is a nice card, and it will be worthwhile to get it to agree with your system. XP should be creating restore points as you install new hardware. You can do a restore to the point immediately before you installed the E-MU. This will affect system files only, no data. Anything you did prior to that will not be affected. The system inserts notes that tell you what you did to cause that point to be created. Once you are at that point in time, poke around in your program files to see if you have any residuals from the Soundblaster. If there are any, clean that up. If you have gotten the patch from Dell, this would be a good time to load it. Then reinstall the software for the EMU. Restore is a very powerful tool, and can usually be a lifesaver. And its not as extreme as a reformat and full reinstall. The BIOS patch mentioned above may work without doing this, but it is available to you and has saved my tail several times. Don't give up. Bob
post edited by RobertB - 2006/02/22 21:29:35
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tdellaringa
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RE: Sound card installation question (E-MU 0404)
2006/02/23 12:24:10
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They are fairly thin wires more than cables, and they have little connectors. I got the patch but my disk drive is friend, if you can believe it. I have to copy the file and burn it to a CD at work and then try it again. I'm home sick today so it will have to wait. Good idea about system restore, if the patch doesn't work I can try that. I'll let you know what happens!
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RobertB
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RE: Sound card installation question (E-MU 0404)
2006/02/23 23:40:12
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Ok. These should be TAD(Telephone answering Device,4 wire)probably not used, Aux in(Analog Audio,4 wire)sometimes used, and CD-SPDIF(CD Digital,2 wire)sometimes used. If they are the last two they should go directly to your CD Drive. I doubt that they would cause a crash being disconnected, but just in case, go to what is left of the Windows Volume Control and make sure the CD Analog and CD Digital inputs are unchecked under the Record Options. Your system may have been using one of these before and it is remotely possible it is looking for a signal. Probably not, but these machines can be quirky so we need to rule out everything.
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tdellaringa
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RE: Sound card installation question (E-MU 0404)
2006/02/28 17:04:51
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Ok, I think we have SUCCESS! :) iTunes seems to play fine, and I opened up HS, inserted Edirol (again, whatever the heck that is) and played around with it, all without crashing! What a relief. Thanks to everyone for their kind help. It was the patch from Dell that did the trick. I had been sick for the last 5 days and unable to do anything, so I am glad to be past that. (I assume the cables we were talking about Robert are a non-issue now...) Now, my remaining issues are thus - if you are all still inclined to help :P 1. I now have that error for PatchMix. (post #76 above) Is this possibly because I only installed the patchmix updated version from the web and not from the CD? I downloaded their demo session and that is installed. 2. I'd like to check out the proteus softsynth, but I don't get how to load it up (or where to) - possibly it is not installed after all I have been through... 3. What's the best way to get up to speed on using HS with the new card/software? Can I just use HS the way I was before or do I now need to use PatchMix along with it? 4. Just out of curiosity - Anyone try out Ableton Live Lite 4? I remember demoing Live before I bought HS, and I really liked it but it was too expensive, so I got HS (and really like HS still as well). I wonder how this lite version compares to HS and to its full featured version (less featured, obviously!) Again, I really appreciate everyone helping and I'm looking forward to finally using this thing :) Tom
post edited by tdellaringa - 2006/02/28 17:14:56
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paulh
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RE: Sound card installation question (E-MU 0404)
2006/02/28 18:23:51
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My guess is that the Dell patch has electrically disabled the on board sound chip. So now it cannot interfere with the hardware in your E-MU PCI card. Fiddling with the software drivers or re-installing XP would not have electrically disabled the sound chip. On my m/b its device 31, function 5 on the PCI bus 0 and it will stay there until disabled by the BIOS. You probably could have fixed the problem by disabling the sound chip it in the BIOS, but a patch is safer for non-experts. My BIOS has an option Onboard Audio | AC97 Codec | Enable or Disable I would pick Disable if I added a sound card. -Paul
post edited by paulh - 2006/02/28 18:59:44
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tdellaringa
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RE: Sound card installation question (E-MU 0404)
2006/02/28 19:00:15
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Hey whatever - I'm just glad it worked! Let's see, when it did it's thing, it said something about flash memory - erased it and rewrote it. Here's what Dell says it does:
"This BIOS file corrects a bit in one the system registers and allows the Creative Labs Audigy sound card to function correctly when installed in the Dell Dimension 8200 system."
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sinc
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RE: Sound card installation question (E-MU 0404)
2006/02/28 21:39:46
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ORIGINAL: tdellaringa
1. I now have that error for PatchMix. (post #76 above) Is this possibly because I only installed the patchmix updated version from the web and not from the CD? I downloaded their demo session and that is installed.
2. I'd like to check out the proteus softsynth, but I don't get how to load it up (or where to) - possibly it is not installed after all I have been through...
3. What's the best way to get up to speed on using HS with the new card/software? Can I just use HS the way I was before or do I now need to use PatchMix along with it?
Like I said, that error is probably because your Patchmix session was created on a 1212M. Try saving the session (overwrite it) and see if the error goes away. The other option is to just create a new session yourself, and set it up like the other one. I don't know how to use the Proteus. I think its a VST plugin, which means you need to run the VST adapter and scan it. Yes, you must use Patchmix. If you aren't in ASIO mode, set HS to ASIO mode and restart it. You should see your ASIO sends and returns on the Audio->Drivers page.
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DeBro
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RE: Sound card installation question (E-MU 0404)
2006/02/28 21:42:12
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I'm glad to know that you've finally got it working. About the PatchMix error, I think if you were to create a new session in PatchMix itself base on a somewhat similar configurartion instead of the downloaded session, it would go away.
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tdellaringa
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RE: Sound card installation question (E-MU 0404)
2006/02/28 21:45:38
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Thanks, I found some info on how to use Proteus with Live and it was fairly cool. I finally understand what ASIO is now as well. One thing I didn't figure out was how to get audio running in HS though. In PatchMix, 3 and 4 are mono inputs L and R noted as PCI card. There is one insert in each one - send. I set my mixing board up normally with my mic (and I was getting a signal and the meters were going) and I set my audio track in HS to read from the input L EMU ASIO card IN, yet I got nothing (I was plugged into the L in on the sound card from the board). Track was record enabled, but nothing coming in at all. That was just one quick attempt, but if anything obvious jumps out...
Tom
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DeBro
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RE: Sound card installation question (E-MU 0404)
2006/02/28 22:08:50
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From the information you've given, you have HS set to ASIO mode. In PatchMix, the two inserts on the mono L and R PCI Card inputs are ASIO sends. Is the meter on the L input channel strip in PatchMix showing a signal being received?
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RobertB
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RE: Sound card installation question (E-MU 0404)
2006/02/28 23:52:22
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Right on, Tom! Glad to see you're up and running(and feeling better). In HS check Options>Audio>Drivers. Make sure the L & R inputs are highlighted there.
To get Proteus to work with HS, you do need to run the VST Adapter. It will walk you through the procedure. Proteus is in the Steinberg Directory,when it asks.
Once you are done with that part, you can get to it from HS by clicking Insert>DXi Synth>VST>ProteusXLE.
If you do happen to find that you have the AC97 on your mobo, DO NOT enable it!
This is guaranteed to put your EMU into a bad mood.
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