The X1c Info is here

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Karyn
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Re:The X1c Info is here 2011/08/04 10:30:57 (permalink)
John T

What's the goal here? Are you expecting to bring about a change in that policy? I'm asking entirely seriously.
Just one update to the legacy version would be a start and I see no reason why it shouldn't be done.
 
I guess the goal is to change CW policy of abandoning their legacy versions.  If everyone shuts up and tows the party line then nothing will happen.  If banging on about it 2 or 3 times a year upsets enough people then maybe something will change.
 
All I've ever asked for is that the software I've paid money for works as advertised.
If it were 5 year old software that nobody uses any more, then fair enough. Drop it.  But that's not what is happening.
(From memory) there was at least six months between the final 8.5.3 update and the release of X1.  That's six months of 8.5.3 as the current version with loads of known bugs and come Dec 2010 they say "That's it, here's X1. No more updates to 8.5.3"

So X1 comes along, people hate it (and still complain about it now) and the party line is "You can always stay with 8.5.3"  NO, IT'S FULL OF BUGS THAT YOU ARE NOT GOING TO FIX
 
 
What's the goal?

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John T
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Re:The X1c Info is here 2011/08/04 10:35:57 (permalink)
Hmm. In fairness, I don't think that's something anyone from Cakewalk has said, more a view that comes up from forum members.

You could make a case for asking for longer support for legacy versions, yeah. I'm not sure how we've got to that in this thread, though, or the relevance to the topic.

This is my complaint, really. We've got a forum now where literally any and all threads are likely at any time to be consumed by the repeated pet complaints of about half a dozen really vocal people.

It's not the being vocal I mind, but you know, go and make a thread about legacy support. This thread's about a patch for X1.

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Re:The X1c Info is here 2011/08/04 10:40:53 (permalink)
Cheeseman?  Gareth?

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The Maillard Reaction
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. 2011/08/04 10:51:45 (permalink)
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post edited by The Maillard Reaction - 2019/01/09 03:13:08


#94
The Maillard Reaction
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. 2011/08/04 10:56:24 (permalink)
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post edited by The Maillard Reaction - 2019/01/09 03:13:14


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Re:The X1c Info is here 2011/08/04 17:08:48 (permalink)
John T

Also, the "where are the ProChannel fixes" debate already got an airing in another thread yesterday. But the short version is: what fixes specifically are we talking about? Because it seems at the moment there is the sum total of one confirmed and replicatable bug. Obviously, this should be fixed and all, but the notion of the pro channel as a lump of diseased and completely unusable code is a bit of forum folklore it seems.
If anyone even glances at the forum and reads only half the posts about the problems people are having with the Pro Channel, there is no way you could come to the conclusion there is only one bug in the Pro Channel.

I never officially heard any word about these problems either until a patch came out ...

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Re:The X1c Info is here 2011/08/04 17:41:54 (permalink)
Any word about V-Vocal? I'm looking at doing animation voice tracks. Anyway does anyone know why they could not get it working in Sonar 8.5.3?
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Re:The X1c Info is here 2011/08/04 17:49:34 (permalink)
I thought V-Vocal was fixed for those having troubles in X1b but I could be wrong. Lucky V-Vocal has worked for me since V7 IIRC.

It seems to be one of those things that works for some and not others but as I said I thought it was finally fixed in X1b but I could be wrong.

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Re:The X1c Info is here 2011/08/04 18:03:10 (permalink)
sgotr


Any word about V-Vocal? I'm looking at doing animation voice tracks. Anyway does anyone know why they could not get it working in Sonar 8.5.3?
I never had a problem with it in 8.5.3 that I can recall. What problem were you having? I ask because there are some tricks to make it work better, sometimes it can give you a little trouble.


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John T
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Re:The X1c Info is here 2011/08/04 18:05:49 (permalink)
Yeah, there were a bunch of bugfixes to V-Vocal in the X1b patch.

  • Fixed a potential crash that could occur when changing time durations of a V-Vocal clip
  • Fixed a potential crash that could occur when removing a V-Vocal clip
  • Fixed a potential crash that could occur when adjusting a V-Vocal clip
  • Addressed an error with looping V-Vocal clips
  • Included several general stability improvements when working with V-Vocal

I guess if people still have problems with it after that patch then they need to be reported.


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Brandon Ryan [Roland]
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Re:The X1c Info is here 2011/08/04 18:35:28 (permalink)
Regrading further updates to pre-X1 SONAR:

SONAR X1 has probably been supported with more updates and reaching further out from initial launch than any previous incarnation. This is something we feel good about and an endeavor in which we are are continually striving to do better. It's desirable to Cakewalk and I'm sure it's desirable to users/customers (you folks!).

Having said that, it is simply not feasible for us to go back to pre-X1 codebase and start implementing and testing features and/or fixes. We are committed to moving SONAR forward in terms of functionality and stability and that is where our resources are dedicated.

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Re:The X1c Info is here 2011/08/04 18:56:06 (permalink)
Brandon Ryan [Cakewalk]

SONAR X1 has probably been supported with more updates and reaching further out from initial launch than any previous incarnation. This is something we feel good about and an endeavor in which we are are continually striving to do better. It's desirable to Cakewalk and I'm sure it's desirable to users/customers (you folks!).

Nice spin. 
 
I will rewite this as "SONAR X1 has REQUIRED more support and more updates reaching further from initial launch than any previous incarnation.   This is something we could have avoided by not releasing beta code last december. We intend to continue to move in this direction for the benefit of all."
 
I think version 4 was about the same: september to june, x1 december to august (so far).
 
 
How's the work on X2 coming?  December release expected?
 
 
Obviously, I'm still disappointed.
 
J
 
 
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Re:The X1c Info is here 2011/08/04 19:36:14 (permalink)
sgotr


Any word about V-Vocal? I'm looking at doing animation voice tracks. Anyway does anyone know why they could not get it working in Sonar 8.5.3?


VV Works fine for me in 8.5.3 (most of the time)... and the same in X1. I just want it better! ...and up the ante to polyphonic correction as the latest Melodyne...

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Re:The X1c Info is here 2011/08/04 19:37:21 (permalink)
Nice spin? A CW person comes here to relate what CW is doing and this is how they get greeted?

Name a version ever that when a new version has come out CW still is busy updating the last version? It never happened.

What makes anyone now think they are being cheated out of their wanted update?

CW is putting its resources where its needed most on the current product.

I for one am very pleased that they are.



As for being disappointed.  Be prepared to be very disappointed in life if that is so disappointing.

Did CW ever say it would continue upgrading Sonar 8.5?
post edited by John - 2011/08/04 19:41:16

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Re:The X1c Info is here 2011/08/04 19:41:33 (permalink)
John


Name a version ever that when a new version has come out CW still is busy updating the last version? It never happened.

What makes anyone now think they are being cheated out of their wanted update?

CW is putting its resources where its needed most on the current product.


All software companies (that are still in business) do this.


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Re:The X1c Info is here 2011/08/04 19:44:23 (permalink)
Aside from the general bad manners of it, if I was trying to get complaints about a lack of updates taken at all seriously, I wouldn't put them on a thread about a pending update.

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Re:The X1c Info is here 2011/08/04 19:45:39 (permalink)
Brandon Ryan [Cakewalk
]

Regrading further updates to pre-X1 SONAR:

SONAR X1 has probably been supported with more updates and reaching further out from initial launch than any previous incarnation. This is something we feel good about and an endeavor in which we are are continually striving to do better. It's desirable to Cakewalk and I'm sure it's desirable to users/customers (you folks!).

Having said that, it is simply not feasible for us to go back to pre-X1 codebase and start implementing and testing features and/or fixes. We are committed to moving SONAR forward in terms of functionality and stability and that is where our resources are dedicated.


Hi Brandon...

I understand (and have all along), but when you think about it this can be very frustrating to many... Buying a car that claims to make left/right turns yet only can turn right sometimes... You would expect it to be fixed...

I know that's not the way of things in the software world (at the moment) but it will be someday...  People will not continue to buy products that don't meet the claims...

Simple solution? Don't drop a product... You want to completely revise something instead of fixing it? Make the new version a new product.... Yes it means requiring more staff to now work on two products... so product prices must go up... sounds good for the company and good for the users to me...

That said, I am more than happy to continue with things the way they are as I somewhat understand the myriad of complications... I know the team is doing the best they can and currently the best in the world (my opinion), but that doesn't mean there's no room for improvement.

I'll bet if all the 8.5.3 bugs get fixed before X2 (or even close), most people would be thrilled!

Thanks for joining in...

Keni


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Re:The X1c Info is here 2011/08/04 19:47:17 (permalink)
vintagevibe


John


Name a version ever that when a new version has come out CW still is busy updating the last version? It never happened.

What makes anyone now think they are being cheated out of their wanted update?

CW is putting its resources where its needed most on the current product.


All software companies (that are still in business) do this.


You have to be joking right? The only one I know of that will do this is MS and that is not to programs but OSs. No matter how one spins this it is not standard practice with software.

I use Firefox 5. Ever since it came out there has been no further development to Firefox 4.  This is just an example.

FL Studio 10 is out Imageline has not offered a new FL Studio 9.

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Re:The X1c Info is here 2011/08/04 19:49:36 (permalink)
John T


Aside from the general bad manners of it, if I was trying to get complaints about a lack of updates taken at all seriously, I wouldn't put them on a thread about a pending update.


ROTFLMHO!!!!!!!!!!!!!

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. 2011/08/04 20:28:51 (permalink)
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post edited by The Maillard Reaction - 2019/01/09 03:13:36


John
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Re:The X1c Info is here 2011/08/04 21:23:32 (permalink)
No software that is at all complex is ever totally bug free no matter how long its worked on.

One has to ask when is the developer free to move on?

Then I wonder how I was able to use Sonar 8.5.3 for so long without any problems.

X1 has not been totally free of prominent bugs. Yet even it was at first use not so buggy that it couldn't be used. Plus bugs were expected with any new version CW brings out. X1 was more likely to have bugs considering the total overhaul it went through. I am pleased with the response of CW in the tracking down and elimination of known bugs in X1.  So far so good.

To me that is the void I see between many of us and some others.

I try to cheer them on not find fault with every post they make. CW has been very good to me and I will not forget that. Nor do I feel put upon for upgrading each year. It is my choice to do so no one else's.
post edited by John - 2011/08/04 21:35:41

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Re:The X1c Info is here 2011/08/04 21:27:57 (permalink)
X1 would have been better released as a paid beta, that way we would at least expect to have the bugs there

That being said, I'm happy with X1 and believe I will continue to be in the future. Some annoyances here and there but overall I love what I'm able to do
post edited by windsurfer25x - 2011/08/04 21:30:58


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Re:The X1c Info is here 2011/08/04 22:03:18 (permalink)
The only reason I asked about V-Vocal is that doing animation voice tracks equals many small voice tracks and if they could not get it to work in Sonar 8.5.3 I sure would want to know if it's working in X1 for what I want to use it for. I didn't ask for a fix for Sonar 8.5.3 in this post I asked if it was working in X1.

"Anyway does anyone know why they could not get it working in Sonar 8.5.3?" is what I said.
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Re:The X1c Info is here 2011/08/04 22:05:42 (permalink)
Some more thoughts.

Its rather remarkable that a thread calling attention to a new patch would cause some to find so much fault.

X1 has proven that change is very risky for a software developer. It also shows that something that is apparently beloved can have very negative effects on many when a developer decides to change it.

I am not in favor of change for change sake. I am in favor of change when it adds new abilities and vision to a product. Some will not agree with this and that is OK but I like the direction CW is taking our beloved Sonar. It can only get better. Time will tell. In the meantime let CW keep on keeping on.

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Re:The X1c Info is here 2011/08/04 23:12:40 (permalink)
These kinds of threads always provide not only much comic relief but, usually, much food for thought.  And both Mike and John's posts and, to some extent, other's musings have got me to thinking about this core question that seems to be at the heart of many of the arguments here;  can a complex software product which must take into account a wide range of functions and a user base which uses myriad platforms and has many different "niche" needs ever be released as a truly "bug free" package??  And the answer, I think, is, remarkably...yes.  I use for my example, Quickbooks Pro.  We have used this software for many years at my business and although we chafe at the way Intuit quite literally "makes" us update every single year (we have to get the current tax tables, ergo we must pay for a new update) we have NEVER had a version that did not work completely as advertised and HAS NEVER...EVER...crashed.  On ANY system we have happened to be using at that particular time.  Now, one could say that Sonar is a "much more complex" beast than a small business accounting package and it very well may be; I do not know.  But I sincerely doubt it.  What I think is more likely to have happened to all of us is that we have grown accustomed to the notion that our DAW software "will NEVER work 100% as advertised" upon release.  Or even 90%.  Or even 80%.  We've just grown used to things having bugs and crashing our systems and just plain "weirding out" on us.  We just accept it.  I know I have.  But why?? 

Think about it.  No, I mean really think about it.  Think about all (and I mean all) the other software you use in your daily life (yes, I'm even talking about your ATM and your cell phone, etc....)

Doesn't it...well...work??  Mine does. 

So why SHOULDN"T we expect the same from our DAWs?  Especially since we pay (and continue to pay) so much and so regularly for them?  What's wrong with expecting more?  What's wrong with expecting them to....well...actually work?  With any system.  And any (OK, most) plugs, etc...???

And why on earth should anyone be castigated for complaining that it doesn't?

Don't get me wrong...I'm not for childishness or incessant whinning (to me, the continued chorus insisting on retroactive fixes to 8.5 is particularly pointless has Cake has NO INTENTION WHATSOEVER to comply)...and we have far too much of that here 24/7.  But, there is nothing wrong with bringing up issues in a civil manner until they are either addressed, dismissed or self-evidently ignored by Cake and the rest of the forum. 

I use, love and even defend Sonar every day in my business and hope to continue to for years to come.  But I think it's about time that Roland/Cakewalk (and all the other DAW makers for that matter) start turning out products that work as advertised.  And if they cannot stand the heat...then get the hell out of the kitchen.

And now, back to your regularly scheduled programming:-)

post edited by yorolpal - 2011/08/04 23:23:26

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Re:The X1c Info is here 2011/08/04 23:31:17 (permalink)
Great post Ol Pal.

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Re:The X1c Info is here 2011/08/04 23:31:42 (permalink)
yorolpal


These kinds of threads always provide not only much comic relief but, usually, much food for thought.  And both Mike and John's posts and, to some extent, other's musings have got me to thinking about this core question that seems to be at the heart of many of the arguments here;  can a complex software product which must take into account a wide range of functions and a user base which uses myriad platforms and has many different "niche" needs ever be released as a truly "bug free" package??  And the answer, I think, is, remarkably...yes.  I use for my example, Quickbooks Pro.  We have used this software for many years at my business and although we chafe at the way Intuit quite literally "makes" us update every single year (we have to get the current tax tables, ergo we must pay for a new update) we have NEVER had a version that did not work completely as advertised and HAS NEVER...EVER...crashed.  On ANY system we have happened to be using at that particular time.  Now, one could say that Sonar is a "much more complex" beast than a small business accounting package and it very well may be; I do not know.  But I sincerely doubt it.  What I think is more likely to have happened to all of us is that we have grown accustomed to the notion that our DAW software "will NEVER work 100% as advertised" upon release.  Or even 90%.  Or even 80%.  We've just grown used to things having bugs and crashing our systems and just plain "weirding out" on us.  We just accept it.  I know I have.  But why?? 

Think about it.  No, I mean really think about it.  Think about all (and I mean all) the other software you use in your daily life (yes, I'm even talking about your ATM and your cell phone, etc....)

Doesn't it...well...work??  Mine does. 

So why SHOULDN"T we expect the same from our DAWs?  Especially since we pay (and continue to pay) so much and so regularly for them?  What's wrong with expecting more?  What's wrong with expecting them to....well...actually work?  With any system.  And any (OK, most) plugs, etc...???

And why on earth should anyone be castigated for complaining that it doesn't?

Don't get me wrong...I'm not for childishness or incessant whinning (to me, the continued chorus insisting on retroactive fixes to 8.5 is particularly pointless has Cake has NO INTENTION WHATSOEVER to comply)...and we have far too much of that here 24/7.  But, there is nothing wrong with bringing up issues in a civil manner until they are either addressed, dismissed or self-evidently ignored by Cake and the rest of the forum. 

I use, love and even defend Sonar every day in my business and hope to continue to for years to come.  But I think it's about time that Roland/Cakewalk (and all the other DAW makers for that matter) start turning out products that work as advertised.  And if they cannot stand the heat...then get the hell out of the kitchen.

And now, back to your regularly scheduled programming:-)

Ya, what he said. Can't we all just......... Oh, never mind.


Regards, John 
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Re:The X1c Info is here 2011/08/04 23:54:58 (permalink)
+1000 ol PAL


Sonar X1 Expanded PE 64 bit
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http://www.maskensmobilestudio.com

John
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Re:The X1c Info is here 2011/08/04 23:56:16 (permalink)
The only problem I have with that Ol Pal is I don't see how an accounting program is in any way as complex as a DAW program.

Lets take a look at some differences.
Sonar supports tons of file formats both in loading them and on writing them. File formats they have little or not control over.  Also it supports video playback as well as a multi track audio and MIDI project. At the same time it supports third party add-ons in the form of plugins. Not only plugins but two different types DX and VST.  Not to mention it support 64 bits and 32 bits.

It has to interface not with just a computer keyboard but all sorts of hardware that my use various protocols.  Sync it all together and act as if it is seamless. All this and full backward compatibility to older projects.

I will grant that its vital that an accounting program be reliable but I will not grant that what X1 is expected to do and does is in any way equivalent to what is expected from an accounting program.  

As to cells phones working without errors and crashes, mine is not that reliable and its a good one. It will do some odd things from time to time. Mostly when I need it most.

We can ask for perfection. We can even demand it. But it will never come. All we really can do is continue to strive for it as elusive as it is. I think CW holds to the same values.

I believe that CW wants its products to be as good and reliable as they are able to make them. There is no up side in producing poor or inadequate products for them or us.

We also need to remember that in order to stay competitive CW has as a small concern tried to push the DAW envelope as far as they can with the limited resources they have.  With that in mind X1 may not be the right fit for everyone. But it is for many.





Best
John
Jonbouy
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Re:The X1c Info is here 2011/08/05 00:14:40 (permalink)
jm24


Brandon Ryan [Cakewalk]

SONAR X1 has probably been supported with more updates and reaching further out from initial launch than any previous incarnation. This is something we feel good about and an endeavor in which we are are continually striving to do better. It's desirable to Cakewalk and I'm sure it's desirable to users/customers (you folks!).

Nice spin. 
 
I will rewite this as "SONAR X1 has REQUIRED more support and more updates reaching further from initial launch than any previous incarnation.   This is something we could have avoided by not releasing beta code last december. We intend to continue to move in this direction for the benefit of all."
 
I think version 4 was about the same: september to june, x1 december to august (so far).
 
 
How's the work on X2 coming?  December release expected?
 
 
Obviously, I'm still disappointed.
 
J
 
 


I think this is totally fair from JM24 and a courageous thing to express.

Had someone from Cakewalk had said, yes this release was a turkey from the outset and we've been working hard to get back on track (which I truly believe they have), satisfied and disatisfied customers alike would be totally happy with that explanation.

To come on here and say the genuine issues and frustration they've been having are unwarranted in the light of a long line of post release fixes that have been supplied must be galling to all but the most ardent fanboi.

I believe this was yet another 'spin' from the marketing man and I don't see why it should be lauded that he deems to join us to feed another line that fails to acknowledge the genuine concern the companies paying customers have been expected to swallow since the initial release.  Yes I think JM24's reply is nearer to the truth to what the largely intelligent user base has been experiencing to a larger extent than should be acceptable to ANY customer facing company.

The sentence quoted there is just face saving talk and unsurprisingly is likely to be construed as insulting to many however one may feel about the undoubted 'nice guy' Brandon.

And for this weird notion about supporting previous incarnations, X1 IS the previous incarnation with a reworked GUI which is why it has many of the issues replicated in minute detail carried over from previous ones.  However substantial the chunk of code that has changed lets not pretend this is a new app distinct from version 8.* it's just another progression of the same product that went a step further than the company could pull off comfortably within the time, finance and resource restraints it had clearly.

That is certainly not the fault of any paying customer.  Something went wrong here whether it was to do with a business model, planning or execution it was clearly the company that messed up here, not the buyers, and yes to come on here and repeatedly say look how well we are doing 'for you' is certainly difficult to me to interpret as a 'favour' from any staff member.

X1 might be getting up to speed now but much of that is down to the fact there is still a user base here prepared to pay for it.  Not because some marketing manager can carefully use language to disguise the truth of the situation, more likely it is despite that.

Come on Cakewalk you have the core of a killer app here that we are all willing to do well, I understand Ableton were able to hold their hands up to their failings and make drastic changes to their development schedules.  Why do you with such a loyal customer base have to be so arrogant and go to such lengths appear infallible to the consternation of those users that already know otherwise?
post edited by Jonbouy - 2011/08/05 00:26:41

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