Helpful ReplyThese are very basic operations and the bugs should be fixed

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icontakt
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February 13, 16 8:58 AM (permalink)

These are very basic operations and the bugs should be fixed

While none of these are showstoppers, the bugs still affect my workflow frequently. I'm not talking about some hidden feature which only a small minority of users use, I'm talking about very basic operations, such as opening/closing folders, moving clips/notes, changing colors, etc.
 
I know that lots of bugs were fixed last year, and I understand that new features and major improvements to existing features are very important (I highly appreciate the new control bar and plugin recycle windows introduced last year). But these basic features still don't work properly about 2 years after the issues were reported and confirmed as bugs. 
 


CWBRN-24456 (Thread)
The open/close track folder buttons don't work properly after opening a project or switching screensets. The best example is this. Close all folders, lock screenset, open all folders that you closed, revert current screenset, and click one of the closed folders. Bang! All folders open at once.
 



CWBRN-25395 (Thread)
Nudge is a very handy feature, but I have to avoid using it in the PRV when there are two or more Take lanes in the track, because, as you can see, the notes selected jump to another lane and also wipe some of the unselected notes.
 

 
 
CWBRN-20920 (Thread)
I change clip foreground/background colors a lot. The problem is, changing either affects the other when two or more clips with different foreground/background colors are selected.
 

 

CWBRN-24469 (Thread)
Hold down Shift+Ctrl and try moving a clip to a section currently not visible in the Clips pane. The view refuses to scroll.
 

 

CWBRN-24086 (Thread)
I very often have to move clips one by one, because of this:  
 



CWBRN-17738 (Thread)
Lock Clip Position is supposed to only lock the clip's position, but it also disables Nudge and CAL, which I want to use to move notes, change velocity values, etc. within the clip.
 

 

CWBRN-23756 (Thread)
The Archive button on the track folder is fully lit in blue even when not all tracks in the folder are archived. This means that I have to expand all archived folders (or unarchive and rearchive all archived folders) when I want to make sure all tracks in them are archived. 
 

 
 

Tak T.
 
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#1
subtlearts
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Re: These are very basic operations and the bugs should be fixed February 13, 16 9:06 AM (permalink)
That seems like a reasonable list of smallish but irritating bugbears. Nice to bring them to the surface once in a while, maybe it jiggles the machinery a bit... 

tobias tinker 
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#2
mettelus
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Re: These are very basic operations and the bugs should be fixed February 13, 16 9:08 AM (permalink) ☄ Helpfulby 2:43AM February 17, 16 1:32 PM
New content will come soon to make you forget all about these...

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#3
jpetersen
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Re: These are very basic operations and the bugs should be fixed February 13, 16 11:40 AM (permalink)
Can only say +1.
CWBRN-25395 renders Nudge practically unusable.
post edited by jpetersen - February 13, 16 5:06 PM
#4
robert_e_bone
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Re: These are very basic operations and the bugs should be fixed February 13, 16 12:43 AM (permalink)
I have to say - those were REALLY displayed nicely to show the issues.  Hope things get worked out with them.  
 
Bob Bone

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#5
cool
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Re: These are very basic operations and the bugs should be fixed February 13, 16 2:08 PM (permalink)
I also have a dozen of its own bugs, which have been known for several years. Some of the most serious to me: One (CWBRN-34517), and Two.
 
Сry from the heart.
I do not want more new features, I want the lack of bugs...
#6
John
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Re: These are very basic operations and the bugs should be fixed February 13, 16 2:37 PM (permalink) ☄ Helpfulby 2:43AM February 17, 16 1:42 PM
I have never seen a better presentation. This should get some attention. 

Best
John
#7
M@
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Re: These are very basic operations and the bugs should be fixed February 13, 16 2:55 PM (permalink)
Excellently presented!! Respect.
It's these kind of 'small 'bugs that put me off many times. Especially the shifting clips thing.... Just losing time scrolling and (un/re)zooming to get things in the right place.

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#8
rabeach
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Re: These are very basic operations and the bugs should be fixed February 13, 16 3:02 PM (permalink)
Excellent work Takuji
#9
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Re: These are very basic operations and the bugs should be fixed February 13, 16 3:10 PM (permalink)
Well written and documented, Tak. 
All the best.

Ken Nilsen
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#10
williamcopper
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Re: These are very basic operations and the bugs should be fixed February 13, 16 4:49 PM (permalink)
This post should be preserved.   Great and effective illustrations. 
 
Psst.   can we talk privately about some of my pet issues ...
#11
jpetersen
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Re: These are very basic operations and the bugs should be fixed February 13, 16 5:02 PM (permalink)
What do you use to make such good animations?
I think my pet peeves may get some attention if I could present them this clearly.
#12
icontakt
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Re: These are very basic operations and the bugs should be fixed February 13, 16 8:43 PM (permalink) ☄ Helpfulby tenfoot February 13, 16 9:08 PM
Thanks all for the feedback. I really hope these bugs will be fixed soon (some of them look quite easy to fix).
 
 
 
jpetersen
What do you use to make such good animations?
I think my pet peeves may get some attention if I could present them this clearly.


 
I use LICEcap. It's free and very easy to use. The only thing I wish it could do is capture floating windows in the DAW. For example, you can see that it didn't capture the floating color palette in the video showing the clip foreground/background color issue.
 
FWIW, after recording the video, I just drag the video file from Windows explorer into imgur.com, click Start Upload, click the folder under "BBCode (Forums)," which copies the link, and then paste the link to the body of the post. Very easy.



 

Tak T.
 
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#13
jpetersen
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Re: These are very basic operations and the bugs should be fixed February 16, 16 10:07 AM (permalink)
Thanks!
#14
neirbod
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Re: These are very basic operations and the bugs should be fixed February 16, 16 10:53 AM (permalink)
Nice job presenting these in a very clear manner.  Hope you efforts result in fixes soon.  I have encountered several of these myself and they can really get in the way of workflow.

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#15
vanceen
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Re: These are very basic operations and the bugs should be fixed February 16, 16 11:59 AM (permalink)
This sets the standard for clearly describing bugs.
 
As a long time user and big fan of Cakewalk, I have to express some surprise that such basic flaws haven't been fixed already.

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#16
sharke
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Re: These are very basic operations and the bugs should be fixed February 16, 16 4:43 PM (permalink) ☄ Helpfulby tenfoot February 16, 16 8:46 PM
Yes I suffer regularly from a couple of these annoyances and agree that they should be prioritized because they are such fundamental editing/arranging operations.

However, I can't help feeling that some of the bugs we perceive as being easy to fix are actually a lot more complicated under the surface. Whether thats because of bad program design, I don't know. But I remember one time reporting a very simple bug - I think it had something to do with ProChannel module on/off automation not working on SIT's unless the track's ProChannel was open in the console (or something), and a Baker told me that fixing it would break other things in the ProChannel so they were going to leave it as is.

I guess in a program as complicated as Sonar there are so many dependencies and intertwined stuff under the hood that seemingly trivial bugs may sometimes require a complete rewrite of a large area of the program. I'm not saying that they shouldn't do what's necessary, just pointing out a possible reason why certain bugs aren't prioritized given their available bug fixing resources.

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#17
kitekrazy1
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Re: These are very basic operations and the bugs should be fixed February 16, 16 6:31 PM (permalink)
John
I have never seen a better presentation. This should get some attention. 




+1

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#18
icontakt
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Re: These are very basic operations and the bugs should be fixed February 17, 16 4:53 AM (permalink)
sharke
However, I can't help feeling that some of the bugs we perceive as being easy to fix are actually a lot more complicated under the surface. Whether thats because of bad program design, I don't know. But I remember one time reporting a very simple bug - I think it had something to do with ProChannel module on/off automation not working on SIT's unless the track's ProChannel was open in the console (or something), and a Baker told me that fixing it would break other things in the ProChannel so they were going to leave it as is.
 
I guess in a program as complicated as Sonar there are so many dependencies and intertwined stuff under the hood that seemingly trivial bugs may sometimes require a complete rewrite of a large area of the program.

 
Yes, but the problem is that you can't be sure about it, unless you post the issue here and luckily receive a comment from a Baker. Most of us just have to wait without knowing how long the wait is going to be, since we receive no follow-up emails once the ticket is submitted to Development. The bug may be fixed within a couple of months after it was sent there, or it could take a couple of years (or more).
 
Also, I personally wouldn't mind about bugs in additional components such as ProChannel, Drum Replacer and VocalSync, as I'd still be able to achieve similar results by switching to the Artist version and purchasing 3rd-party plugins that are similar to those tools. In contrast, there are no such things as track folder plugins, nudge plugins and clip move plugins. I don't want to switch to another DAW just because of these smallish issues. I like SONAR overall. :-)

Tak T.
 
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#19
Vastman
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Re: These are very basic operations and the bugs should be fixed February 17, 16 5:11 AM (permalink)
Very well done... you have my utmost respect sir!
 

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#20
jpetersen
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Re: These are very basic operations and the bugs should be fixed February 17, 16 6:43 AM (permalink)
icontakt
...Most of us just have to wait without knowing how long the wait is going to be, since we receive no follow-up emails once the ticket is submitted to Development. The bug may be fixed within a couple of months after it was sent there, or it could take a couple of years (or more).

 
Some bugs I reported were submitted to development and fixed in the next version. Some took years.
Many are set to "New" to this day, yet some got fixed, some not.
One I was told, is "As Intended" so I gave up. It was fixed some versions later (!)
You just never know.
 
icontakt 
Also, I personally wouldn't mind about bugs in additional components such as ProChannel, Drum Replacer and VocalSync, as I'd still be able to achieve similar results by switching to the Artist version and purchasing 3rd-party plugins that are similar to those tools. In contrast, there are no such things as track folder plugins, nudge plugins and clip move plugins. I don't want to switch to another DAW just because of these smallish issues. I like SONAR overall. :-)



My sentiments exactly. I have been trying to use Sonar and another DAW in parallel. It just doesn't work. I also have my list of bugs I work around every day. I just hope they get addressed before I hit retirement.
#21
vanceen
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Re: These are very basic operations and the bugs should be fixed February 17, 16 11:01 AM (permalink)
I can imagine that some of these things would be difficult to fix. I'm sorry, but that's not an adequate answer. These are basic DAW operations. If your product is a DAW, your product should do these things properly. Getting these to work right should take priority over new features.

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#22
BobF
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Re: These are very basic operations and the bugs should be fixed February 17, 16 11:24 AM (permalink)
robert_e_bone
I have to say - those were REALLY displayed nicely to show the issues.  Hope things get worked out with them.  
 
Bob Bone




I agree.  Very well presented Tak.

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#23
Bristol_Jonesey
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Re: These are very basic operations and the bugs should be fixed February 17, 16 11:43 AM (permalink)
vanceen
I can imagine that some of these things would be difficult to fix. I'm sorry, but that's not an adequate answer. These are basic DAW operations. If your product is a DAW, your product should do these things properly. Getting these to work right should take priority over new features.


I'm pretty sure the "bug fixing team" operates entirely independent of the "new features team" so there shouldn't be a conflict with priorities.

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#24
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Re: These are very basic operations and the bugs should be fixed February 17, 16 12:12 AM (permalink)
+1 on great presentation!

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#25
pwalpwal
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Re: These are very basic operations and the bugs should be fixed February 17, 16 12:19 AM (permalink)
Bristol_Jonesey
vanceen
I can imagine that some of these things would be difficult to fix. I'm sorry, but that's not an adequate answer. These are basic DAW operations. If your product is a DAW, your product should do these things properly. Getting these to work right should take priority over new features.


I'm pretty sure the "bug fixing team" operates entirely independent of the "new features team" so there shouldn't be a conflict with priorities.


yeah but both teams will be directed by "product management" who, traditionally, aren't technical enough to understand technical complexity, and may have completely different plans for the product than speculated here

just a sec

#26
2:43AM
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Re: These are very basic operations and the bugs should be fixed February 17, 16 1:16 PM (permalink)
Icontakt, you made an awesome post on the various bugs.  Your GIF screenshots were extremely helpful in identifying and describing the problems.  Great job!
#27
Kylotan
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Re: These are very basic operations and the bugs should be fixed February 17, 16 2:29 PM (permalink)
I've been posting gifs of Sonar bugs for months and nobody congratulated me on how nice they looked. Perhaps I was supposed to save them all up for one post like this? ;)

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#28
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Re: These are very basic operations and the bugs should be fixed February 17, 16 3:26 PM (permalink) ☄ Helpfulby BobF February 17, 16 5:08 PM
<pats Kylotan on head>
 
Dan
post edited by dcumpian - February 17, 16 4:42 PM

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#29
jpetersen
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Re: These are very basic operations and the bugs should be fixed February 17, 16 4:08 PM (permalink)
I'm gonna post my bugs like this too, now.
You gonna regret it. :)
#30
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