DJSur

bitflipper


I've asked this question before have never received a definitive reply...has anyone who's experienced a V-Vocal crash submitted a crash dump to Cakewalk support for analysis? If so, what was their determination?

I'd try to submit a crash .dmp if their tech-support communication wasn't such a dead end. 

you should elaborate on that.  what attempts have you made which have been thwarted?  I've always been able to get help from tech support.

Something sounds fishy with all this.

Why would you not want to contact 'free' technical support with a problem you are having?

Something about this doesn't add up.

I think the tool is less than it's marketed to be. Now, the facts is, I don't use it because I'll just do takes until I get it right or good enough.

I've found the guides impractical and not realistic to how it actually functions. I don't know anything about the cronus.dll...'when' I've used it, I've found that you fix things in small chunks and immediately bounce the result. Sonar doesn't do well with 5 instances of v-vocal on clips...it WILL crash.

I think the product should be marketed different or removed altogether or, here's a novel idea...do some licensing with melodyne. They do pitch correct 8000 times better...just my opinion.

I like v-vocal for audio streteching though. I think that works perfectly!

I wish I could find a good harmony vst producer.

I used to have problems but the cronus.dll fix worked for me.

Multiple full length song V-Vocal clips, no bouncing, works for me no problem.

Beagle

DJSur

bitflipper


I've asked this question before have never received a definitive reply...has anyone who's experienced a V-Vocal crash submitted a crash dump to Cakewalk support for analysis? If so, what was their determination?

I'd try to submit a crash .dmp if their tech-support communication wasn't such a dead end. 

you should elaborate on that.  what attempts have you made which have been thwarted?  I've always been able to get help from tech support.

I've been having a time with tech-support via their online submission form. I prefer the online form vs. phone calls.
Its all good now. I had to resubmit a few times and someone was kind enough to get back with me :)

bitflipper


\documents and settings\{your_windows_login}\application data\cakewalk\sonar 8.5 producer\minidumps

Files have a .dmp suffix and are named according to the date they were created.

OK, thanks, I'll check it out. I could still send the crash dump file to Tech Support even though my problem has since been addressed.

I still like to think it's something fairly basic. My machine isn't exactly cutting edge anymore, running XP32 with 4Gb RAM

 A few years ago when I was running a P4 3GHz machine with 1 gig ram, I had a guy who wanted to layer a bunch of vocal harmonies together. He wasn't the greatest singer, so V-Vocal was put to the test. I think I ended up with about 60-70 or so VV clips running in realtime on that machine. It ran just fine, no crashes.

I can't remember if I was using an M-Audio 2496 or a Frontier Design WavecenterPCI on that machine. But it might have been the most stable machine I'd ever run.  So, no, it doesn't necessarily have to do with speed, or ram.  I'd guess that all the drivers have to be top notch. I'd also guess that video card drivers will tend to "cheat" a bit, somehow, so they can get better scores on benchmarks.  And so us audio guys suffer from dodgy video drivers. But that's just conjecture on my part...

Why not use something like Autotune instead? There are even freeware pitch correction tools out there. Not saying its better but putting forth this much energy towards the issue isn't going to help you when you need to get work done. Find something that works and works well/quickly to replace the things that do not.

Has the problem been fixed? I don't have a real need for V Vocal personally (I am a long time Reason user and use Neptune for my pitch correction needs) but if this is still a problem this would be a real shame. If I remember right V Vocal was added like 3 or 4 years ago.

and is much improved since the last date that was posted before Benni resurrected the thread...in X1.

BluesMeister


Oh really? I wonder if the latest CHRONUS.DLL would happily coexist with S8.5.3, but I doubt anyone from CakeWalk would respond to the question.

Wow, there could actually be a fix?  I have an expired X1 trial, only a coupla months old.  If someone can post instructions of what to look for and where, I could try to swap it with the 8.5 one and see if it works.  If not, I'll put the original back.  Either way of course I'll report what I find...

BluesMeister


Noiseboy, do search your hard drive for CRONUS.DLL, if you've got two versions of Sonar Producer installed you may get two results. Mine is located in C:\Program Files\Cakewalk\Shared DXi/VVocal and is dated 22/06/2009 (or 6/22/2009 for USAnians) and is version 1.5.2.5

OK, I just have one - dated 22/6/2009.  Anyone know if that is the original?  If not perhaps it updated it when I installed the X1 trial?

Beagle


I'm sure that's not the "original" which was released around 2006 with Sonar 5.

Well, if that version is the fixed one, it still crashes 8.5.  I suspect there is a newer build?  Does anyone have that they could share?

Beagle


I'm not sure that's appropriate.

I don't agree.  This is a very long standing bug that still hasn't been fixed.  If a fix exists, it should be shared.  There's no new functionality - it would just make what it there actually WORK.  How is that inappropriate? 

Beagle


sorry.  but just because it's been a long standing bug doesn't make it OK to take something you didn't pay for.  take it up with cake.

But we did pay for it.  We bought Sonar 8 - and earlier versions - with V vocal advertised prominently.  Only problem is - it doesn't work without crashing the program.


You seem to have a core bug fix confused with a functionality or feature improvement.  If - and it's still an if - a new version of the dll exists that has no new functionality but just fixes the crashing bug, then this should definitely be released to Sonar 8 users, so they can finally use what they originally paid for.  You seem to have this backwards - Cakewalk have NOT given us something we HAVE paid for.  It is their responsibility to address this.


EDIT - actually this shouldn't be a problem, it's analogous to the EuCon 64 bit problem.  EuCon support was always advertised for Sonar 8, but it didn't work in 64 bit.  They eventually developed a fix ostensibly for X1, but it was also open to 8.5 users.  Same deal here - it's shared functionality that is crippled, so a fix for one platform should also apply to the other.