karhide
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 17:52:36
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Studio: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 32GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace UFX - Focusrite OctoPre MK II - Audient Mico Mobile: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 8GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace 400 Mobile2: Cakewalk by Bandlab Intel Core i7 8GB RAM 256 GB System Drive Windows 10 64 bit http://www.karhide.co.uk/https://karhide.bandcamp.com
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Cactus Music
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 19:22:22
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A few things after reading this.
The USB 3.0 issue. What I have found is if you use a USB 2 extension cable, your USB 3.0 port becomes USB 2.0 speeds. So not sure if this also makes a USB 3.0 port behave like a USB 2.0. But it certainly seems so.
Sonar LE - I have the X1 LE version came with my Roland A 49. It seems to work the same as my other versions as far as set up and general layout. But it's a bit of a waist of time otherwise. Home Studio is 100% better.
I don't think Sonar is wise to even hand out LE as it will turn more off of Sonar than win over.
It would make more sense to hand out an extended free trial of Home Studio or even Plat.
Losing Audio - Often on board audio drivers can take over Sonar. This I've seem a lot here on the forum. " All my other music programs work all except Sonar"
Sonar it would seem is a little more picky about driver environment. This is not a bad thing overall . The solution is often to completely remove all other audio drivers so there can be no conflict.
PCI audio cards, HDMI audio, Creative Labs and asio4all installed drivers are known to kick proper ASIO drivers out of Sonar.
I'm sure you've followed this, but a Tascam interface driver install requires you "wait until your told" before you turn it on or plug in the USB cable during installation.
Have you tried power the interface with a power supply? USB buss power is not the greatest idea. Handy for a laptop at a gig, but I would always use wall power at home.
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DethBringa
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 19:31:33
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Quite true about the USB. I plug devices straight in rather than use a cable for that exact reason.
I tried disabling all audio devices (even HDMI) through device manager and same issue.
For the installation, same for everything since pretty much USB1 devices. Install, wait to be told before you plug in (or until after installation is finished).
Didn't come with the power adapter, I asked when I brought it about the power and they told me its only really needed if you are plugging into a laptop or something with low power output.
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Russ.15
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 19:56:40
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FWIW, I'm using a Tascam 2x2 plugged into a USB 3.0 port on my laptop, no external power supply, and it works okay. I reserve the ASIO driver for Sonar; everything else runs through the default Windows sound device (the Realtek internal sound card).
I ran into the issue you're describing the other day with a screen capture program. I was using Sonar, then opened the other program and tried to set it to "receive" the ASIO output. When I switched back to Sonar, the drivers had disappeared, and I had to log out of Windows and back in to get them back in Sonar.
I think you'd be okay using the ASIO drivers with Ableton Live or other music programs, as long as you don't try using Sonar at the same time - at least, that's been my experience.
Getting Sonar to work properly with the hardware has been a struggle for as long as I've been using Cakewalk products, but the trade-off is that Sonar is a joy to use, and the bakers continue to refine and improve it. Best of luck to you!
"Next to the Word of God, the noble art of music is the greatest treasure in the world." -Martin Luther Win10 on i7-8700k w/ 16GB RAM; SPLAT (final version)
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DethBringa
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 19:59:33
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It seems the best course is uninstall sonar and just stick to other software.
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Russ.15
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 20:08:20
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I can't say I'd blame you with all the trouble you've had. But like I said, I've kept with it for years, despite the quirks, because it's so much fun to use once you get the kinks ironed out.
"Next to the Word of God, the noble art of music is the greatest treasure in the world." -Martin Luther Win10 on i7-8700k w/ 16GB RAM; SPLAT (final version)
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DethBringa
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 20:19:13
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I wish it was just get the kinks out. When it just flat refuses to work and even with everyones help here its still a no go. Its just time to flag it completely. If it takes more than 5 hours to get a simple piece of software working (nothing to do with learning it, I'm talking just getting it running), is it really worth it?
If I had managed to solve the issues and get it up and running I'd at least have accomplished something. Instead I feel that I've wasted 1/2 a day for no gain. Is it worth more hours? IDK. Really, I could spend another 4 or 5 hours installing and uninstalling and reconfiguring. It all just seems to create more work to get everything else running again afterwards.
No live support at all, the only support is from the community (which is an awesome bunch of folks btw). Its just a pity the software and official channels are so far below what you would expect from a company that has been around as long as they have.
I have to say, cakewalk was no cakewalk. Its just a disappointment.
...I miss the days when software worked and was easy to set up and use.
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John
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 20:58:44
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Does your Tascam work with any other audio program? Media Player?
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DethBringa
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 21:04:31
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Works with everything else
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John
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 21:11:18
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Actually that is good news. What version of Sonar LE do you have and list your system specs. CPU, memory HDs and so on. Which Windows are you running?
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jude77
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 21:30:11
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Just one last idea that might be worth a shot: have you considered downloading the demo of SONAR from the website and seeing if it works? It might be worth a try. But then if you're sick of it I understand.
Good luck!!
You haven't lived until you've taken the Rorschach. Windows 10 Home Edition 64-bit /6th Generation Intel(R) Core(TM) i7-6700 Processor (8M Cache, up to 4.0 GHz)/16GB (1x16GB) DDR4 2133MHz SDRAM Memory/ NVIDIA(R) GeForce(R) GT 730 with 2GB DDR3 Graphics Memory/ Dell KB216 Wired Multi-Media Keyboard English Black/ 802.11ac + Bluetooth 4.0/Integrated 7.1 with WAVE MAXXAudio Pro/Wireless 3165 driver
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Russ.15
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 22:02:19
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It still sounds like you're running Windows audio through the Tascam. The audio from Media Player, iTunes, or your web browser shouldn't be coming through the Tascam unless you have it set as the default sound device for Windows.
I'd recommend at least trying setting the default sound device in Windows to something else, so that Sonar is the only thing sending audio to the Tascam, and see if it will work that way.
ASIO drivers are exclusive, and Sonar seems to be pretty strict about not sharing the ASIO driver with anything else.
Hope that helps!
"Next to the Word of God, the noble art of music is the greatest treasure in the world." -Martin Luther Win10 on i7-8700k w/ 16GB RAM; SPLAT (final version)
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abacab
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 22:40:19
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Let's look at what this issue probably is not.
It's not a cable issue.
It's not a USB3 issue.
It's not a Windows issue.
We know the above facts are true because the audio works in Windows and Live.
The OP has done everything a reasonable person would do to eliminate the problem.
Sonar depends on Windows to provide the drivers that it can detect and use.
If Sonar cannot enable the drivers, then it is either that the version of Sonar is not compatible with the OS or that version of the drivers.
DAW: CbB; Sonar Platinum, and others ...
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DethBringa
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 22:54:24
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win10 64bit pro
i7-4770k cpu
32GB g.skill ddr3 2133
ga-z87x-ud3h gigabyte motherboard
AMD r9 290 graphics card
240GB SSD (windows)
1TB SSD (installs)
2TB HDD + 4TB HDD storage
sonar le is (i guess) the latest one. Although just uninstalled. I can reinstall it.
Logitech Z-2300 speakers.
Currently I have the mic going into the tascam unit through XLR. The unit is plugged into the PC via USB for audio in/out. The outputs on the back to go my speakers.
As for using it as the default, I thought that was the point. Replace the onboard audio with the audio interface unit as its better than the onboard soundcard.
If I have to disable all audio except sonar and only allow that as output from my PC then sonar really is just not worth it.
I'm starting to feel like I'm going in circles. Like I should have just stuck with my webcam mic. So far I've forked out around $400 for nothing but stress/issues/problems/hassles and being the laughing stock of not even being able to get your mic to work hahaha. Forgive me if I'm sounding a bit frustrated, its at the situation and useless companies rather than at any of you.
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Russ.15
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 23:17:34
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"Next to the Word of God, the noble art of music is the greatest treasure in the world." -Martin Luther Win10 on i7-8700k w/ 16GB RAM; SPLAT (final version)
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Anderton
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 23:37:37
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☄ Helpfulby karhide 2017/01/25 01:47:38
This is really unfortunate. I've used the US-2x2 on three different laptops and two desktops, without any negative issues. But, I use it only with ASIO and turn off all other sounds, like system sounds, which try to take over the system. First, remember there are two files you need to download: Driver 1.02 and Driver & Settings Panel 2.01. It's also crucial to update to the 1.01 firmware, which IIRC resolved some issue with SONAR. I'd suggest one last attempt... - Unplug the US-2x2's USB cable.
- Uninstall Software Mixer 1.3. You don't need it and I think it's problematic.
- Re-install driver USB V1.02 and Driver & Settings Panel 2.01.
- Re-start.
- Plug the USB cable into the interface.
- Wait 30 seconds.
- Open the TASCAM Settings Panel, do not open SONAR yet. See what the panel says. Turn off the power-saving feature if it's turned on.
- Open SONAR.
- Cross fingers.
As this point the instructions branch into two sections: - Nope, still doesn't work.
- Great! It works.
I'll keep my fingers crossed... Remember that ASIO is the preferred driver model for studio-type recording. Until a recent Windows Core Audio update (yes I know the name is confusing, because that's what Apple calls theirs...not the same thing), using the Windows native drivers for audio recording was a losing battle, and ASIO4ALL didn't really fix it. Unfortunately "real" ASIO likes to deal with only one application at a time.
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abacab
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/24 23:37:39
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Your system specs look fine. I just don't know how old that X3 LE version is. I am running the last update to X3 Producer, which was last updated in 2014, on Windows 10 Pro x64 without any issues. But I don't have a copy of LE, or that Tascam unit and drivers. If you are willing to give it a try, there is a demo of the latest version of Sonar here https://www.cakewalk.com/Products/SONAR/Try-SONAR I understand if you are over it at this point, but it would be interesting to see if the latest version works.
DAW: CbB; Sonar Platinum, and others ...
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DethBringa
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 00:06:55
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It seems that whether I give this one more shot or not all comes down to 1 thing.... If I have to disable all other audio or not.
The one thing I probably should have added is my system is primarily a gaming system. I used to stream and did a few youtube videos with omg bad mic. This setup was to replace it. maybe I should have just gone with the famous yeti like everyone else but after asking around, this was the best way to go.
I assumed that the driver and settings panel contained both the driver and settings panel. Their instructions are really really bad. They say to go to the teac web site and download the drivers. no direct link, no info on which to get. That could be the entire source of all the issues.
However, having to keep setting up the audio for discord every time I change something is getting old.
So up to point 1. If I get this working but cant use anything audio-wise, its kinda pointless. If I can have everything working then I'll keep trying different things. Just want to know this before I delve deeper.
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John
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 00:10:37
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DethBringa
win10 64bit pro
i7-4770k cpu
32GB g.skill ddr3 2133
ga-z87x-ud3h gigabyte motherboard
AMD r9 290 graphics card
240GB SSD (windows)
1TB SSD (installs)
2TB HDD + 4TB HDD storage
sonar le is (i guess) the latest one. Although just uninstalled. I can reinstall it.
Logitech Z-2300 speakers.
Currently I have the mic going into the tascam unit through XLR. The unit is plugged into the PC via USB for audio in/out. The outputs on the back to go my speakers.
As for using it as the default, I thought that was the point. Replace the onboard audio with the audio interface unit as its better than the onboard soundcard.
If I have to disable all audio except sonar and only allow that as output from my PC then sonar really is just not worth it.
I'm starting to feel like I'm going in circles. Like I should have just stuck with my webcam mic. So far I've forked out around $400 for nothing but stress/issues/problems/hassles and being the laughing stock of not even being able to get your mic to work hahaha. Forgive me if I'm sounding a bit frustrated, its at the situation and useless companies rather than at any of you.
Deth you have done everything right. If you will bear with me as we try to sort this out. If you have the latest version of Sonar LE its based on Sonar X3 and it should be able to see and use your Tascam audio device. Keep in mine that the LE version is a version that CW gives away or is bundle with hardware. It is not the full version nor does it have as much smarts when it comes to working with different audio interfaces. Plus it is a version based on an old version of Sonar. Years ago I had a Tascam digital mixer that used a tdif card to connect to a computer and it worked but did have its problems. To get this working on your machine I would set the on board audio chip to work wit Windows in general and use the Tascam unit to work only with Sonar. So make the motherboard audio the default for Windows via control panel sound device and leave the Tascam with its ASIO driver or WDM driver for Sonar. Its possible that Windows is hijacking the Tascam for its own use and this is preventing Sonar from accessing it. One thing I do know is Sonar Platinum is very good at using just about any audio device. But that is Platinum. One can't say this about LE. keep us informed and hopefully we can solve this issue.
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abacab
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 00:17:07
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You should be able to use an audio interface for both Windows and all other audio apps. It's just that if you intend to dedicate your system for DAW use, it's recommended to isolate the audio drivers to your chosen DAW, for audio stability and performance reasons, and to minimize any chance of conflicts.
I use my PC for multiple purposes, and I have been able to use my audio interfaces for years for all of my audio needs.
DAW: CbB; Sonar Platinum, and others ...
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DethBringa
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 00:50:18
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The unit is mainly for my mic. If I disable everything except sonar from accessing the unit it would prevent me from using my mic. So in effect the entire set of purchases would be pointless. Sonar would be one of those seldom used programs. If I was all about making music seriously I would look at it as being for important. But since gaming, discord, media and other software is more important. I'm starting to think sonar isn't for me.
I pictured still being able to talk to people while using sonar.
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DethBringa
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 01:05:13
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Just tried the suggested driver install. the usb driver is an older version of what is bundled
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John
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 01:34:53
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Anderton
This is really unfortunate. I've used the US-2x2 on three different laptops and two desktops, without any negative issues. But, I use it only with ASIO and turn off all other sounds, like system sounds, which try to take over the system.
First, remember there are two files you need to download: Driver 1.02 and Driver & Settings Panel 2.01. It's also crucial to update to the 1.01 firmware, which IIRC resolved some issue with SONAR.
I'd suggest one last attempt...
- Unplug the US-2x2's USB cable.
- Uninstall Software Mixer 1.3. You don't need it and I think it's problematic.
- Re-install driver USB V1.02 and Driver & Settings Panel 2.01.
- Re-start.
- Plug the USB cable into the interface.
- Wait 30 seconds.
- Open the TASCAM Settings Panel, do not open SONAR yet. See what the panel says. Turn off the power-saving feature if it's turned on.
- Open SONAR.
- Cross fingers.
As this point the instructions branch into two sections:
- Nope, still doesn't work.
- Great! It works.
I'll keep my fingers crossed...
Remember that ASIO is the preferred driver model for studio-type recording. Until a recent Windows Core Audio update (yes I know the name is confusing, because that's what Apple calls theirs...not the same thing), using the Windows native drivers for audio recording was a losing battle, and ASIO4ALL didn't really fix it. Unfortunately "real" ASIO likes to deal with only one application at a time.
Deth before you give up do what Craig has laid out above.
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abacab
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 01:53:57
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Hmmm... I wonder if that Sonar LE software version is 32-bit and is having issues with Windows 10 and a 64 bit audio driver?
Because the audio interface installs and is recognized ok in Windows, and the other software sees it...
DAW: CbB; Sonar Platinum, and others ...
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DethBringa
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 02:17:01
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Sorry for the delays in replies. This time of night I'm a bit more busy. 13hrs into this issue.
Good news for anyone else. A solution, well kind of....
1) clean install of drivers+software file
2) plug in unit
3) set the tascam settings to DAW
4) set hdmi or some other device as default. (NEEDED).
5) set a webcam or headset as default input device. (NEEDED)
6) load up and it works.
so I can use it if I go back to webcam mic... kind of makes it pointless as the entire purpose is so I can have a higher quality mic for chat and youtube.
An additional note, skipping any one of these steps means restarting from step 1 all over again. I tried after I got it working with defaults still set to tascam and had to go thru the whole process again.
also..
sonar le can be installed 32bit or 64bit.
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karhide
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 02:18:51
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Did you look at the link I posted above about configuring ableton?
Studio: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 32GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace UFX - Focusrite OctoPre MK II - Audient Mico Mobile: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 8GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace 400 Mobile2: Cakewalk by Bandlab Intel Core i7 8GB RAM 256 GB System Drive Windows 10 64 bit http://www.karhide.co.uk/https://karhide.bandcamp.com
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DethBringa
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 02:21:54
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Yea the ableton link was more about configuring your system for ONLY ableton.
I did get ableton to work provided I had nothing else accessing any audio at all. So it seems if I want to use either of those programs I need to scrap my mic setup.
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DethBringa
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 02:23:58
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One last post before I run away to watch some tv before bed (i'll prob check back tomorrow just to be safe)....
THANKYOU ALL!
EVERY post was appreciated.
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karhide
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 04:03:28
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DethBringa
Yea the ableton link was more about configuring your system for ONLY ableton.
I did get ableton to work provided I had nothing else accessing any audio at all. So it seems if I want to use either of those programs I need to scrap my mic setup.
There was a section in there on Sound Card settings which explains how to set Ableton Live up with the ASIO driver. When you tested did you configure Ableton to use ASIO or did you leave it as the default without checking?
Studio: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 32GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace UFX - Focusrite OctoPre MK II - Audient Mico Mobile: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 8GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace 400 Mobile2: Cakewalk by Bandlab Intel Core i7 8GB RAM 256 GB System Drive Windows 10 64 bit http://www.karhide.co.uk/https://karhide.bandcamp.com
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John
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Re: Would love some live help from someone to get my sonar to output audio.
2017/01/25 06:40:13
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DethBringa
One last post before I run away to watch some tv before bed (i'll prob check back tomorrow just to be safe)....
THANKYOU ALL!
EVERY post was appreciated.
Part of the reason was you. We love to help. When someone is as responsive and trying as hard as you have been it just makes us want to solve the problem more. Thats why so many members tried to help. Please let me take the time to welcome you to the forum.
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