Splat 
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 16:37:12
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joakes
OK, so I changed the password a third time and fingers crossed it worked.
But what a trial .....
Cheers,
Jerry
Edit : yup, I'm in !!!
Delete browser cookies and cache if issue persists.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 16:40:42
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CakeAlexS
I just checked and still can't upload avatars.
Different topic. That's an issue in the forum's code. We haven't gotten around to investigating / dealing with it.
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aries
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 16:42:14
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Beepster
@ruben... I'm sure they do. I however am not noticing any changes at all to either the forum or my store account at the moment. Aside from the little registration process I went through everything is the same and I'm not seeing any of the stuff being mentioned here unless I click on scook's link. Then it just tells me I haven't bought anything.
Weird but hey... I'm cool with that.
I should probably go do some other stuff seeing as how my computers didn't explode and my brain hasn't been sucked out the back of my skull.
Same here. I have seperate emails for Forum and the Cakewalk account not sure how they are amalgamated.
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cclarry
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 16:42:34
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Ryan Munnis [Cakewalk]
CakeAlexS
I just checked and still can't upload avatars.
Different topic. That's an issue in the forum's code. We haven't gotten around to investigating / dealing with it.
Just came here to ask about that...and there's the answer... Thanks Ryan! Any idea about when this will be resolved?
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Splat
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 16:48:08
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Ryan Munnis [Cakewalk]
CakeAlexS
I just checked and still can't upload avatars.
Different topic. That's an issue in the forum's code. We haven't gotten around to investigating / dealing with it.
Yup I'm sure you have enough on your plate right now - thanks Ryan.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 16:54:57
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The ULTIMATE in support forms!!!  
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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jimkleban
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 18:42:21
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This change surprised me... I couldn't login.... couldn't figure out how to do it until I went through the support pages and found the forum main page where there was a STICKY telling how to migrate.
I feel stupid cause it took me about 45 minutes to figure it out. Thought I got banned or something for awhile since I could see all the regular suspects still posting.
That wasn't nice and easy.
Just complaining,
Jim
The Lamb Laid Down on MIDI www.lldom.com Studio Cat Custom i7 with Thunderbolt (wonderful system built and configured by our own Jim R) Apollo Duo (via TB) UAD Quad UAD Duo WIN 8.1 x64 with 32 GB Ram 4 SSD for programs and sample libraries Splat (latest version)
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TomHelvey
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 19:26:25
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Looks like everything is working for me, my biggest hurdle was remembering that my user name is not the same as my email. I was able to migrate just fine and all my stuff shows up in the My Account section.
That being said, I think I like the old table format better than the drop downs for registered products. It was a lot easier to copy and paste into a text file for backups. Can we get a download all registrations and serials as text option?
System: i7-6900, 64Gb, AMI X99 Carbon Pro Gaming, AMD Radeon HD 7700, Win 10 Pro PCIe: UAD Octo USB: MOTU midi express 128, OB-6 Module, Akai MPK-249, Moog SUB 37, Antelope Orion 32 HD, Softube Console 1, iLok, eLicenser DAW: Cubase Pro, Ableton Live, Sonar Platinum Plugins: Waves, UAD, Xfer, Lennar Digital, u-he, Reveal Sound, Spectrasonics, SoundToys, VPS, Blue Cat, iZotope, NI, Valhalla, Lexicon, etc. https://soundcloud.com/thomas-helvey
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djwayne
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 19:45:26
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Pretty painless for me...serial numbers are there, no problem, I think...
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Anderton
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:00:59
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Ruben
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:03:39
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I'm not seeing the My Account section.
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Beepster
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:11:51
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Ruben
I'm not seeing the My Account section.
I actually figured out that there is no specific button or link to go to it. It's just the login page. Once you are logged in then you are on the My Account page with the links to your store account. Once you navigate to the forum everything is the same as it was before. At least I THINK that's what's going on. Otherwise I am visiting an entirely different website than everyone else.
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scook
Forum Host
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:14:53
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TomHelvey
Can we get a download all registrations and serials as text option?
+1 An export process for registration info would be useful for those maintaining a local copy of the data.
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:18:16
(permalink)
Beepster
Ruben
I'm not seeing the My Account section.
I actually figured out that there is no specific button or link to go to it. It's just the login page. Once you are logged in then you are on the My Account page with the links to your store account. Once you navigate to the forum everything is the same as it was before.
At least I THINK that's what's going on. Otherwise I am visiting an entirely different website than everyone else.
To clarify, the new My Account page is at www.cakewalk.com/My-Account The reason most people coming from the forum are probably not seeing it is because after logging in it has logic to return you to the URL you just came from (in this case the forum). As we incorporate this with other areas of our website we'll make sure it's easy for everyone to navigate to it from our main site. In the meantime we didn't want to confuse people trying to log into the store to make a purchase, so for people to check it out they'll have to navigate directly. Sorry for the confusion with this guys!
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:20:05
(permalink)
scook
TomHelvey
Can we get a download all registrations and serials as text option?
+1 An export process for registration info would be useful for those maintaining a local copy of the data.
Thanks for the feedback. I wasn't aware how many people like to save an export until reading some of the feedback comments coming in. We'll consider it. At the moment though, our goal is to make sure the page accurately reflects what products people own versus making it do special things. It's not going anywhere, so if it's accurate and you have an internet connection, you can get to your data.
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Splat
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:40:03
(permalink)
Whilst we are at it a sort feature for product registrations would be nice. By date, by alphabetical order, also group by product or serial number. BTW it seems to generate the product list everytime (long pause) so I suspect it needs some caching introduced. It's maybe too late but I really do recommend DotNetNuke which is opensource and can be downloaded via codeplex. You can have a site up and running in 15 minutes. It saves you a lot of custom scripting (you can write your own customized modules for it or even adapt other peoples source code). It's really expandable and cheap to maintain (and runs on ASP.NET/C#/IIS/SQL Server) and kicks the living sh*t out of Wordpress. Everything is modular in approach even skinning. Developers love it as well as consumers. There is something for everybody and there are providers for more or less everything. Cheers Alex
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Ruben
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:40:06
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Ryan Munnis [Cakewalk]
As we incorporate this with other areas of our website we'll make sure it's easy for everyone to navigate to it from our main site. In the meantime we didn't want to confuse people trying to log into the store to make a purchase, so for people to check it out they'll have to navigate directly. Sorry for the confusion with this guys!
Thanks Ryan.. now I understand. And I am able to access my store details via the link.
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bapu
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:42:41
(permalink)
This kinda sux. Yes I am here. No problem. But.... The Bapu did the migration thing. He can log on but he can't post anything. WTH? <removed speculation> See post 87.
post edited by bapu - 2014/07/28 21:17:26
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bapu
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:50:37
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{SOLVED} See post #87 OK, I cleared cache and it's still no good. Sumpin' is up with forum accounts that do not have a store account. As soon as they try to post, they are logged off.
post edited by bapu - 2014/07/28 21:18:10
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scook
Forum Host
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:51:52
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CakeAlexS
Whilst we are at it a sort feature for product registrations would be nice. By date, by alphabetical order, also group by product or serial number. BTW it seems to generate the product list everytime (long pause) so I suspect it needs some caching introduced.
Based on Ryan's recent post, I was waiting for the RFC for the page layout but this is similar to what I had in mind, a tabular layout more like an updated version of the old store page (i.e. database style options like sort , export, etc.).
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Ruben
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:54:44
(permalink)
scook
CakeAlexS
Whilst we are at it a sort feature for product registrations would be nice. By date, by alphabetical order, also group by product or serial number. BTW it seems to generate the product list everytime (long pause) so I suspect it needs some caching introduced.
Based on Ryan's recent post, I was waiting for the RFC for the page layout but this is similar to what I had in mind, a tabular layout more like an updated version of the old store page.
+1 I'm not crazy about the new store account page - wondering if we could have the option to retain the older look?
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tlw
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 20:57:54
(permalink)
Well, I seem to have migrated OK. Eventually. Though the whole process felt like I was stumbling through in the dark. I agree with those saying there needs to be a much clearer indication which of the options are the correct one for those of us with existing forum and store accounts and which password/username (store or forum) is required. Right now it's the opposite of intuitive.
One caveat though. The store page with products, download links and serial is now a long list of pull-downs which have to be individually clicked on to expand. The layout once expanded is an improvement on the old jumbled one, but could we have the whole lot on a page without the need to keep clicking to see the serials please?
It's really useful to be able to take a print if the whole lot, save as an mht file, convert to pdf etc. so a local copy is handy during installation, or as a permanent record. The new layout requires an awful lot of clicking...
Sonar Platinum 64bit, Windows 8.1 Pro 64bit, I7 3770K Ivybridge, 16GB Ram, Gigabyte Z77-D3H m/board, ATI 7750 graphics+ 1GB RAM, 2xIntel 520 series 220GB SSDs, 1 TB Samsung F3 + 1 TB WD HDDs, Seasonic fanless 460W psu, RME Fireface UFX, Focusrite Octopre. Assorted real synths, guitars, mandolins, diatonic accordions, percussion, fx and other stuff.
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Geoff_S
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 21:06:52
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Hi! It's gswitz :-)
I can't convert my old account because my password was only 5 letters and it didn't meet the new password requirements.
When I try to reset the password, I'm told the gswitz account doesn't exist.
Any thoughts on what to do?
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 21:12:50
(permalink)
Geoff_S
Hi! It's gswitz :-)
I can't convert my old account because my password was only 5 letters and it didn't meet the new password requirements.
When I try to reset the password, I'm told the gswitz account doesn't exist.
Any thoughts on what to do?
Hello, Sorry for the difficulty. Please check your PMs, I just sent you a suggestion that I'm hoping will help.
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 21:13:51
(permalink)
bapu
OK, I cleared cache and it's still no good.
Sumpin' is up with forum accounts that do not have a store account.
As soon as they try to post, they are logged off.
Hi Bapu, Sorry for the trouble you're experiencing. The store is in no way connected. Can you try clearing your cookies specifically (not your cache) and then reporting back?
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bapu
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 21:20:06
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Ryan Munnis [Cakewalk]
bapu
OK, I cleared cache and it's still no good.
Sumpin' is up with forum accounts that do not have a store account.
As soon as they try to post, they are logged off.
Hi Bapu,
Sorry for the trouble you're experiencing. The store is in no way connected. Can you try clearing your cookies specifically (not your cache) and then reporting back?
I actually cleared both and browsing history. This is Chrome FWIW.
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Just Another Bloke
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 21:21:38
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OK, I lied (unintentioanlly). I had not cleared cookies.
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bapu
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 21:22:46
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And it appears that I only needed to clear them once.
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djwayne
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 21:24:20
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I can't find the "My Account" link....I come to the main forum page and it's not there anywhere. Where can I find this elusive creature....
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Ruben
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Re: Cakewalk, Single Sign On and You - Migrating Your Forum Account
2014/07/28 21:30:13
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djwayne
I can't find the "My Account" link....I come to the main forum page and it's not there anywhere. Where can I find this elusive creature....
The link isn't on the forum yet - see Ryan's post #74.
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