Doktor Avalanche
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Re: Concerns about reliability and the subscription model
2015/06/02 07:32:17
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I appreciate Cakewalk has sorted this. In the meantime I'll wait for QA to go through appropriate tests and concentrate on Maschine in the meantime now we know a good approx turnaround. mudgel Yes it is but you wont find a 7 page thread about that. But you will find all sorts of spruikers carrying on as if they really did know what was happening inside Sonar. Go make music.
John T In the sense that the third post is Noel saying he'd look into it, perhaps. In the sense that "so it was worth another seven pages of bad feeling and wild speculation", no, definitely not.
paulo It's sad to see how anyone who has a problem or a view other than how wonderfully rosy everything is slammed for being "negative" and often hounded into submission on this forum these days.
Kylotan So let's not pick at each other for being negative or even positive;
Check the title of the thread and http://forum.cakewalk.com/FindPost/3231522 It was a discussion!  No kittens were killed... And no 'fair game' trolls turned up, actually wasn't all bad.
post edited by Doktor Avalanche - 2015/06/02 07:40:47
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ralf
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Re: Concerns about reliability and the subscription model
2015/06/02 07:47:05
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Thanks to Noel for addressing the drum map problem quickly. However, the actual show stopper for me that forced me to roll back to the D release was the issue with controller lanes that I mentioned earlier and just reported as CWBRN-33387. I can live with the D release for the moment, but I hope nonetheless that this issue is addressed soon as well, because it makes working with midi controllers very inconvenient.
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mudgel
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Re: Concerns about reliability and the subscription model
2015/06/02 07:58:48
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I don't know whether the number of pages in a thread is a measure of some pressure being brought to bear on Cakewalk to fix a problem. Or even indicating a problem fix turn around. Personally I think it's more likely to do with timing. The fact that the drum map bug has just been bought about by a fix to the same feature. Same thing happened with the pre-release of Platinum that uncovered a problem with Melodyne which was fixed in a Alston b patch just after the official release.
I admit that there are a few zealous people who come into threads and make bold statements about the infallibility of Cakewalk as in this thread. It's certainly not my opinion and I disregard their viewpoints and also don't comment on them. But I will say at least there comments aren't divisive not are they derogatory or based on paranoia about ulterior motives being behind Cakewalk's motives for doing things. I think we've never had a better opportunity for dialog with Cakewalk and it was to Noel's credit that he returned time and time again to discuss matters with the OP in this thread despite the many contributors who's comments could so easily have derailed this discussion.
Presenting a number of quotes independent of the posts in which they occurred is a poor way to lend credence to your argument. All it does is leave an inaccurate trail of the flow of the various posts should someone think the conversation actually went that way. The bug is fixed, Kylotan has got a positive result and I'm not at odds with him. I'm outta this thread now.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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Noel Borthwick [Cakewalk]
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Re: Concerns about reliability and the subscription model
2015/06/02 08:04:09
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ralf Thanks to Noel for addressing the drum map problem quickly. However, the actual show stopper for me that forced me to roll back to the D release was the issue with controller lanes that I mentioned earlier and just reported as CWBRN-33387. I can live with the D release for the moment, but I hope nonetheless that this issue is addressed soon as well, because it makes working with midi controllers very inconvenient.
Ralf we're looking into it.
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John T
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Re: Concerns about reliability and the subscription model
2015/06/02 08:04:33
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mudgel Presenting a number of quotes independent of the posts in which they occurred is a poor way to lend credence to your argument. All it does is leave an inaccurate trail of the flow of the various posts should someone think the conversation actually went that way.
Indeed.
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Doktor Avalanche
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Re: Concerns about reliability and the subscription model
2015/06/02 08:07:03
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Well just remember the thread title isn't called "DRUM MAPS ARE BROKEN - CAKEWALK FIX IT!!!" or something... Although people have seem to have been attempting to focus in on it that way ... Shades of grey... And different topics were discussed. mudgel Presenting a number of quotes independent of the posts in which they occurred is a poor way to lend credence to your argument.
I guess you could call it art then, that is attempting to generalise generalistic statements. Remember I quoted both "sides" for "balance" if you will.... I was pointing to: http://forum.cakewalk.com/FindPost/3231522
Ta.
post edited by Doktor Avalanche - 2015/06/02 08:19:01
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ralf
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Re: Concerns about reliability and the subscription model
2015/06/02 08:07:11
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Noel Borthwick [Cakewalk]
ralf Thanks to Noel for addressing the drum map problem quickly. However, the actual show stopper for me that forced me to roll back to the D release was the issue with controller lanes that I mentioned earlier and just reported as CWBRN-33387. I can live with the D release for the moment, but I hope nonetheless that this issue is addressed soon as well, because it makes working with midi controllers very inconvenient.
Ralf we're looking into it.
Again, thank you!
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mudgel
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Re: Concerns about reliability and the subscription model
2015/06/02 08:24:59
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John T
cparmerlee The new gadget-of-the-month attracts hobbyists and is off-putting to the commercial users.
Not at all. Some of those gadgets-of-the-month are extremely appealing to commercial users. I used drum replacer (to deal with a poorly-tracked kick drum) yesterday on two mixes that have been signed off by the band today. I was hoping it would go that smoothly, but if it hadn't, I'd have rolled back the update, and took a different approach. Honestly, I think the ability to roll back has completely solved this issue. I used to only do updates when there was a couple of days downtime between large-ish projects. Now I can do them whenever I feel like, and if a problem arises, I can roll back.
That's a really practical application. The value of such a seemingly simple function can't be underestimated. When I was still working (pre-retirement) I always quarantined a new version until it was tested as acceptable. That could sometimes take one or two updates even more at X1.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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Doktor Avalanche
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Re: Concerns about reliability and the subscription model
2015/06/02 08:34:55
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mudgel That's a really practical application. The value of such a seemingly simple function can't be underestimated. When I was still working (pre-retirement) I always quarantined a new version until it was tested as acceptable. That could sometimes take one or two updates even more at X1.
We're looping, everybody agrees roll back is cool (what I would expect from a modern application, Cakewalk under Gibson should be credited for getting the functionality out), the point was having to cope with a moving target. If functionality X is fixed and functionality Y has become broken in the latest version (via regression), the only choice could be to roll back to an earlier version where functionality X is unfixed (via regression in previous version), and functionality Y isn't broken. How do you fix the never ending loop? Exclusive stability releases once in a while, or additional stability build once every month (two tier path)... Looks like we are getting one this month, this is the second over 5 releases (the first was mainly rolled out to clear up licensing issues upon the first release, a situation Cakewalk could not ignore)...
post edited by Doktor Avalanche - 2015/06/02 08:44:18
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Sycraft
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Re: Concerns about reliability and the subscription model
2015/06/02 08:46:55
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Something I would note to maybe add a bit of perspective is that Cakewalk's method of "fixing bugs and adding features" is pretty common in professional software, as is maintaining only the latest version. At work the researchers make a lot of use of Matlab, HFSS, and Cadence and if you think you've seen expensive software, you ain't seen nothin' until you've seen the price tag on those. They are subscription models, you have to pay yearly and if you don't, your license expires and you lose all access to the software. New versions come out at varying rates. Matlab likes to do one twice a year. No fixes in-between, twice a year only. HFSS is more traditional, you get a new major release once a year or so, and then maybe a couple fix releases for that (two is the most I've seen). What is common is as soon as a new version comes out, development of the old one stops cold. Ansoft doesn't release any point release fixes for old HFSS versions, only the latest. Matlab is more or less a continuous development model where a version gets released and then they just start work on the next one. They allow you to download their older software, usually quite far back (Mathworks will let me go back to Matlab R11 which is from 1999) but there's no support in terms of patches or the like. You can use the old version if you've code/models that need it, but it is what it is and is never getting changed, only the new version is under development. It's just how it goes with what companies choose to spend resources on. They spend development time on the current version, not on old ones. Really the only major exception is the big OS vendors, and they have rather a lot of resources to do so. Even then only MS really does what many people seem to think should be "standard" which is support all their old code bases for a long time (10 years in MS's case) for a single payment. Apple only supports two versions old, or about 3 years, RedHat supports RHEL for 10-12 years but at a cost of $350+ per year per server to maintain support.
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pwalpwal
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Re: Concerns about reliability and the subscription model
2015/06/02 08:48:04
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is rollback only possible if you actually install each release? or, once subscribed, could i choose any (A-B-C-D...) version (since this new mechanism) to "rollback" to, assuming the chosen version was released within my subscription period?
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Noel Borthwick [Cakewalk]
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Re: Concerns about reliability and the subscription model
2015/06/02 08:48:45
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☄ Helpfulby pwalpwal 2015/06/02 08:56:04
Alex can we stop this tiresome argument and pointless back and forth please? Cakewalk has been developing software for 30 years. We know how to design and develop software in an effective way. We have thought through this system and despite what you or others might think we have had a solid industry standard engineering process in place for a long time. Its a ground truth of software development that there will be regressions and we have a system to deal with it. This is an app with multi-million lines of code and extremely complex dependencies - something that looks like a "sloppy testing" to end users is not always as black and white as it might seem as was the case with the drum maps issue. Anyway the problem has been solved so please move on! That said, what is very helpful to is notifications of problems with clear reports - not discussions about how we should improve our internal process which nobody outside of cakewalk has any idea of.
post edited by Noel Borthwick [Cakewalk] - 2015/06/02 08:57:32
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mudgel
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Re: Concerns about reliability and the subscription model
2015/06/02 08:53:54
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☄ Helpfulby pwalpwal 2015/06/02 10:27:46
pwalpwal is rollback only possible if you actually install each release? or, once subscribed, could i choose any (A-B-C-D...) version (since this new mechanism) to "rollback" to, assuming the chosen version was released within my subscription period?
It's only available for an update installed through the CCC. So if you've installed every update via CCC you can rollback to anyone of the previous versions. That is Alston, Braintree, Cambridge, Dorchester.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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P-Theory
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Re: Concerns about reliability and the subscription model
2015/06/02 08:58:26
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^^yup I agree with Noel^^
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mudgel
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Re: Concerns about reliability and the subscription model
2015/06/02 08:59:18
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I've tried a rollback between Cambridge and back to Braintree. It worked very quickly and seamlessly.
I'm not sure whether it just reinstalled a previous download as stored in the CCC download folder or whether it caches the Sonarplt.exe file per version and reinstalls that. I don't remember seeing a specific discussion on what gets rolled back. Nor have I searched for a cached Sonar executable. Suppose I should do that. Then I'd know.
In the X1 days, rollback was tried a couple of times with a few of the quick fixes IIRC, and they were cached versions of the Sonar executable.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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FCCfirstclass
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Re: Concerns about reliability and the subscription model
2015/06/02 09:48:06
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Noel, I still would like a Cakewalk or Sonar coffee mug.
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BobF
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Re: Concerns about reliability and the subscription model
2015/06/02 10:09:21
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FCCfirstclass Noel, I still would like a Cakewalk or Sonar coffee mug. 
I don't blame you. The S-Plat mugs are awesome. I can't believe how long they keep coffee hot.
Bob -- Angels are crying because truth has died ...Illegitimi non carborundum --Studio One Pro / i7-6700@3.80GHZ, 32GB Win 10 Pro x64 Roland FA06, LX61+, Fishman Tripleplay, FaderPort, US-16x08 + ARC2.5/Event PS8s Waves Gold/IKM Max/Nomad Factory IS3/K11U
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FCCfirstclass
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Re: Concerns about reliability and the subscription model
2015/06/02 10:24:42
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BobF
FCCfirstclass Noel, I still would like a Cakewalk or Sonar coffee mug. 
I don't blame you. The S-Plat mugs are awesome. I can't believe how long they keep coffee hot. 
I love your coffee smile, Bob.
Win 10 Pro x64, 32Gb DDR3 ram, Sonar Platinum, Cubase 9.5, Mackie MCU Pro, Cakewalk VS 100, Roland Octa-Capture, A 800 Pro, Carver M-1.5t amp & C4000 pre amp, various mics, drums and brass instruments. And away we go!
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Doktor Avalanche
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Re: Concerns about reliability and the subscription model
2015/06/02 10:29:59
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Noel Borthwick [Cakewalk] ... not discussions about how we should improve our internal process which nobody outside of cakewalk has any idea of.
And yet there has been no such discussion, other than John trying to bait me into it which I duly ignored, the actual discussion has been about how it effects the end user. I guess the only thing you could point to is a single comment which speculated QA might have not had time to test, I'm sorry that I posted it but I think it's valid. Anyway I guess you have license now to state that's all I've been posting about in this thread. Anyway aim for the jugular, I am now silenced once again.
post edited by Doktor Avalanche - 2015/06/02 10:38:10
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John T
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Re: Concerns about reliability and the subscription model
2015/06/02 10:33:05
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☄ Helpfulby pwalpwal 2015/06/02 10:39:01
Imagine the glorious day when Sonar development is, at long last, led by back-seat-drivers via forum posts. What an era of high stability and broad functionality that will be.
http://johntatlockaudio.com/Self-build PC // 16GB RAM // i7 3770k @ 3.5 Ghz // Nofan 0dB cooler // ASUS P8-Z77 V Pro motherboard // Intel x-25m SSD System Drive // Seagate RAID Array Audio Drive // Windows 10 64 bit // Sonar Platinum (64 bit) // Sonar VS-700 // M-Audio Keystation Pro 88 // KRK RP-6 Monitors // and a bunch of other stuff
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pwalpwal
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Re: Concerns about reliability and the subscription model
2015/06/02 10:34:23
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Doktor Avalanche
Noel Borthwick [Cakewalk] ... not discussions about how we should improve our internal process which nobody outside of cakewalk has any idea of.
And yet there has been no such discussion, other than John trying to bait me into it which I duly ignored, the actual discussion has been about how it effects the end user. I guess the only thing you could point to is a single comment which speculated QA might have not had time to test, I'm sorry that I posted it but I think it's valid. Anyway I guess you have license now to state that's all I've been posting about in this thread. Anyway aim for the jugular, I am now silenced once again.
step away from the keyboard...
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Doktor Avalanche
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Re: Concerns about reliability and the subscription model
2015/06/02 10:35:26
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John T Imagine the glorious day when Sonar development is, at long last, led by back-seat-drivers via forum posts. What an era of high stability and broad functionality that will be.
Yup if you keep saying it, after a while it will probably end up being true... It's generally best to keep calm and focus on hearsay, rather than concentrate too much on the thread and what people are actually saying. /FIN.
post edited by Doktor Avalanche - 2015/06/02 10:42:26
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Rob[at]Sound-Rehab
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Re: Concerns about reliability and the subscription model
2015/06/02 10:37:27
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close. lock. delete. move on. there are better ways to increase entropy in the universe.
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pwalpwal
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Re: Concerns about reliability and the subscription model
2015/06/02 11:17:51
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☄ Helpfulby John T 2015/06/02 11:23:34
John T Imagine the glorious day when Sonar development is, at long last, led by back-seat-drivers via forum posts. What an era of high stability and broad functionality that will be.
can you imagine, it would be a colour-cycling StaffView++++ that kept telling you how unhappy it was when it crashed
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John T
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Re: Concerns about reliability and the subscription model
2015/06/02 11:46:25
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Anyway, a tangential footnote. The new update is the fifth. Historically, that would have been it by now, if not sooner. And Sonar would be as-is for another eight or nine months.
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charlyg
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Re: Concerns about reliability and the subscription model
2015/06/02 12:16:16
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☄ Helpfulby Resonant Serpent 2015/06/02 21:29:49
On another tangent all together, I found the Block User function in the forum!
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Bristol_Jonesey
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Re: Concerns about reliability and the subscription model
2015/06/02 13:44:21
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☄ Helpfulby Kylotan 2015/06/02 13:49:52
Somewhat on topic, I can happily report that the fix for the drum maps works!
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Morvejones
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Re: Concerns about reliability and the subscription model
2015/06/02 14:41:25
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Fx8350, 32gb ram, Win10, SPlat (latest) , Fl studio, DFHS Echo layla 3G, Jvm410h, HD147 Pod Pro XT/X3, Behringer B2031A's, MCU Pro, Roland TD3 kit, Edirol PCR-30, Trigger Finger, Bcf2000Pod Farm,Guitar rig 5, Amplitube 4,T-racks,Waves,Nomad factory Fab Filter,Psp,Toontrack and P&M plugs
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BobF
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Re: Concerns about reliability and the subscription model
2015/06/02 14:56:16
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Bob -- Angels are crying because truth has died ...Illegitimi non carborundum --Studio One Pro / i7-6700@3.80GHZ, 32GB Win 10 Pro x64 Roland FA06, LX61+, Fishman Tripleplay, FaderPort, US-16x08 + ARC2.5/Event PS8s Waves Gold/IKM Max/Nomad Factory IS3/K11U
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dcumpian
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Re: Concerns about reliability and the subscription model
2015/06/02 15:59:09
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And on yet another note, I can confirm that Platinum "E" is working better than even X3e did. Latest project has 5 instances of Kontakt, with a total of 17 libraries loaded, an instance of Omnisphere with 5 channels running, BFD3 and nary a hiccup (I've gone and cursed myself now I imagine). With X3e, I'd get nervous around the third instance of Kontakt. We'll see how it goes when I get to the mixing stage, but so far, I have been pleasantly surprised that the monthly updates haven't caused more issues. Regards, Dan
Mixing is all about control. My music: http://dancumpian.bandcamp.com/ or https://soundcloud.com/dcumpian Studiocat Advanced Studio DAW (Intel i5 3550 @ 3.7GHz, Z77 motherboard, 16GB Ram, lots of HDDs), Sonar Plat, Mackie 1604, PreSonus Audiobox 44VSL, ESI 4x4 Midi Interface, Ibanez Bass, Custom Fender Mexi-Strat, NI S88, Roland JV-2080 & MDB-1, Komplete, Omnisphere, Lots o' plugins.
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