komposer
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Re: Concerns about reliability and the subscription model
2015/05/31 21:03:19
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Let's not forget the OP's original gripe. It's frustrating to have to track down bugs and workarounds with every new update. Melodyne disappeared from my Region FX after this update. I spent a good hour and a half trying to figure out how to get it back. I did, but that is the nature of this discussion. The updates introduce new issues. It seems like it is a regular problem.
The defensiveness is a bit off-putting.
These issues are real.
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Vastman
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Re: Concerns about reliability and the subscription model
2015/05/31 21:10:28
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Both Craig and Noel have eloquently said so much in this thread it absolutely disgusts me that a few ego driven self indulgent individuals are so caught up in their little petty worlds that they've spewed so much yuck over these 5 pages. It really makes me wonder about the sanity of humanity. All over a single bug that exists in a small part of an amazing creation. A bug that will soon be fixed and a rollback feature that is available to all or any who care to avail themselves to it. And the spewers even complain about not needing or wanting all the nice new things we get every month. Rather than politely pointing out the bug and rolling back, you choose to shower the thread with endless nastiness. And "rude", as John T just mentioned is way too nice of a word in my book. I truly love all the positive and proactive contributors on this forum. A problem can be surfaced and discussed with dignity. Several here don't seem to know the meaning of the word. Friggin' ridiculous.
post edited by Vastman - 2015/05/31 21:18:37
Dana We make the future... Climate Change MusicVastMaschine:SP4L/W10/i74930K/32GB/RME/CAD E100s; The Orchestra! NOVO!/Inspire/BohemianViolin&Cello, ARK1&2,/MinimalCapriccioMaximoSoto/OE1&2, Action&Emotive/Omni2/Tril/RMX/All OrangeTree/Falcon/APE Jugs/Alpha&Bravo/BFD3 & SD3Gravity/DM307/AEON/DM/Damage/Diva/HZebra/Hive/Diversion/VC4/Serum/Alchemy/blablablaSpitfire/8DIO/SL/KH/EW/NI; Shred1&2/AGF,G,M&T Torch&Res&Ren/GD-6; Ibanez SR1200&SR505NOVAX FanFret Tele&Strat
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Doktor Avalanche 
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Re: Concerns about reliability and the subscription model
2015/05/31 21:10:57
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komposer
Melodyne disappeared from my Region FX after this update. I spent a good hour and a half trying to figure out how to get it back. I did, but that is the nature of this discussion.
I don't think this is a Platinum bug, I cannot repro (assume you did a VST reset or something). But I understand the point away from this specific issue.
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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Doktor Avalanche
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Re: Concerns about reliability and the subscription model
2015/05/31 21:16:32
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Vastman
All over a single bug that exists in a small part of an amazing creation. A bug that will soon be fixed and a rollback feature that is available to all or any who care to avail themselves to it. And "rude", as John T just mentioned is way too nice of a word in my book.
Well it's been made to look like it's all over a single bug, but I think the OP had a far wider comment to make if you looked at his opening post, and there have been quite reasonable and complex discussions. However all posts get generalised and polarised in the end I notice (by page 5 we have all turned over to Fox News).... until the inevitable bun fight.
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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Vastman
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Re: Concerns about reliability and the subscription model
2015/05/31 21:29:02
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Doktor Avalanche
Vastman
All over a single bug that exists in a small part of an amazing creation. A bug that will soon be fixed and a rollback feature that is available to all or any who care to avail themselves to it. And "rude", as John T just mentioned is way too nice of a word in my book.
Well it's been made to look like it's all over a single bug, but I think the OP had a far wider comment to make if you looked at his opening post, and there have been quite reasonable and complex discussions. However all posts get generalised and polarised in the end I notice (by page 5 we have all turned over to Fox News).... until the inevitable bun fight.
I totally disagree. Things can be discussed in a proactively and positive fashion or they can be spun in a disgusting way. Several contributors seem to get off on the latter and there is absolutely no reason for it. Little egos and self indulgent insults are unnecessary. This all could have been discussed nicely and a lot of unnecessary warfare avoided. Personally I'd rather have Craig use his time in positive ways rather than have to chime in to counter the ridiculous garbage spewed here. It is a simple little bug. Report it politely, roll back and wait for a fix. Those of you participating in the negative drama portrayed here should see a therapist.
Dana We make the future... Climate Change MusicVastMaschine:SP4L/W10/i74930K/32GB/RME/CAD E100s; The Orchestra! NOVO!/Inspire/BohemianViolin&Cello, ARK1&2,/MinimalCapriccioMaximoSoto/OE1&2, Action&Emotive/Omni2/Tril/RMX/All OrangeTree/Falcon/APE Jugs/Alpha&Bravo/BFD3 & SD3Gravity/DM307/AEON/DM/Damage/Diva/HZebra/Hive/Diversion/VC4/Serum/Alchemy/blablablaSpitfire/8DIO/SL/KH/EW/NI; Shred1&2/AGF,G,M&T Torch&Res&Ren/GD-6; Ibanez SR1200&SR505NOVAX FanFret Tele&Strat
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Anderton
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Re: Concerns about reliability and the subscription model
2015/05/31 21:31:29
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ampfixer
Anderton
"If you are referring to me as a self-gainer, first, Cakewalk does not pay my salary but yes, the future of this company matters to me because I know the staff and I know they are extremely dedicated. I suppose I take the slights and comments about their incompetence personally because I know how much they care about SONAR and their customers, and I feel the criticisms about Cakewalk not knowing what they're doing are totally unjustified."
Craig, the topic of your Cakewalk involvement has come up in a few threads in the past. I'd like you to comment on the statement you made, above.
One would think from this statement that you make no financial gains from Cakewalk. Does this actually mean that you publish a monthly e-zine for Sonar and develop tons of content and don't get paid for your work? I'm sorry man but I can't believe you do all of this from the goodness of your heart. If you do all of this, and put up with pesky forum users you deserve a medal. If fact, we should start a fund so that you can get paid for all the work you do.
If I'm wrong, I profusely apologize, but your involvement in all things Cake is pretty nebulous.
Profuse apology accepted. I make no financial gains from Cakewalk, aside from a few hundred dollars a year from expansion packs I made prior to Gibson buying Cakewalk, and those royalties are fading fast as most of that content is now included for free. I do almost all of my Cakewalk work on evenings and weekends (everybody needs a hobby, right?). This is why I'm all over the forums on a day like today, in the morning before I head off to Gibson, during lunch, and in the evenings after I get home. I could make an argument that since I do content work on my own time, that I'm entitled to royalties. But I'm not wired that way. The Cakewalk staff, which consists of good and dedicated people, are working their butts off to make this dream come true. Note that Noel is working today too...the effing CTO of the company is giving up his Sunday to post in forums and answer my offline questions about a potential TH2 full version issue. What I do is my way of helping people whom I respect and admire, which by the way also includes many people who frequent this forum (although certainly not all of them). And it most certainly includes Henry Juszkiewicz for seeing Cakewalk's potential. I sometimes do some eZine work during the normal workday if there's not a lot going on, and I'll miss getting it in on time if I don't, but the last one was an all-nighter, as was the Kick Start video demo. Also remember I have a background in publishing and writing (my first article was published in 1966), so it's easier for me to pull off doing a monthly mag than it would be for other people with less experience. The work I do for Cakewalk during "Gibson hours" involves looking over press releases, helping out with web copy, giving second opinions on product names, putting together bundling arrangements with TASCAM, and so on...which is also the kind of thing I do with KRK, Neat Microphones, Gibson USA, Gibson Memphis, Gibson Acoustic, etc. etc. Those are just some of the things I'm paid to do, though, I have multiple functions within the organization. (I'm also paid to go to Ibiza and participate in the International Music Summit as a panelist, so there are some definite fringe benefits  .) But I wouldn't say the content is strictly from the goodness of my heart, I create content that I need. It's just that now it has an easy path for release to the public. I didn't want to pay for an exciter plug-in so I made the "Sizzle Bus." I didn't like any of the amp sims I used so I decided to make my own, now they're the only sims I use. I couldn't find any good sampled instruments with 5-string basses so I made the EB expansion pack and now it's the only bass I use for non-synth bass. That Gibson Les Paul Standard 12-String? I wanted a 12-string sound on a song, and creating one from sampling an LP Standard and mapping the samples across the keyboard gave me a sound I couldn't get by sampling my Rickenbacker. The Resonator and Tightener FX Chains have increased the clarity of my mixes...and so on. Cakewalk benefits from this and so does the community, even if some people want to sniff "Of course, I see no value in the content." (I always wonder if they've actually tried it...) Well, I see value, and so do other people. That's who I do it for, and that's why I do it. When someone posts in these forums that they found the pedalboards incredibly useful in their songwriting, that's the payoff. There are still some idealists left in this me-first world, although internet forums often remind me there are plenty of people who see things only through the lens of their own wants, have no empathy for the situations in which others find themselves, and to hell with everyone else. Fortunately for them, I'm old enough that I won't be around all that much longer...so there will be one less person to interfere with their enjoyment of unfettered cynicism.
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ampfixer
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Re: Concerns about reliability and the subscription model
2015/05/31 21:46:48
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Thank you for clearing that up. I sincerely apologize if you felt that I was inferring anything about your character. People now know exactly what your role is. I hope you will continue with your contributions and being an idealist.
Regards, John I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps. WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig, Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6
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Doktor Avalanche
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Re: Concerns about reliability and the subscription model
2015/05/31 21:50:27
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Vastman
All over a single bug that exists in a small part of an amazing creation. A bug that will soon be fixed and a rollback feature that is available to all or any who care to avail themselves to it. And "rude", as John T just mentioned is way too nice of a word in my book.
Doktor Avalanche
Well it's been made to look like it's all over a single bug, but I think the OP had a far wider comment to make if you looked at his opening post, and there have been quite reasonable and complex discussions. However all posts get generalised and polarised in the end I notice (by page 5 we have all turned over to Fox News).... until the inevitable bun fight.
Vastman
I totally disagree. Things can be discussed in a proactively and positive fashion or they can be spun in a disgusting way. Several contributors seem to get off on the latter and there is absolutely no reason for it. Little egos and self indulgent insults are unnecessary. This all could have been discussed nicely and a lot of unnecessary warfare avoided. Personally I'd rather have Craig use his time in positive ways rather than have to chime in to counter the ridiculous garbage spewed here. It is a simple little bug. Report it politely, roll back and wait for a fix.
Those of you participating in the negative drama portrayed here should see a therapist.
I haven't seen much negativity, warfare? OK I must be reading the wrong thread. There have been shades of negativity and egos from both "sides" if you want to polarise the argument. Again the argument really hasn't been about a simple little bug but like I say by thread 5 people will take whatever they want to take from it. I'm refusing to label any of this discussion as negative from either "side", it's inevitable the discussion will be awkward but I haven't seen a bun fight yet, this is quite mild compared to the threads I've had to endure recently which apparently don't exist.
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komposer
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Re: Concerns about reliability and the subscription model
2015/05/31 21:52:23
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Let's not forget the OP's original gripe. It's frustrating to have to track down bugs and workarounds with every new update. Melodyne disappeared from my Region FX after this update. I spent a good hour and a half trying to figure out how to get it back. I did, but that is the nature of this discussion. The updates introduce new issues. It seems like it is a regular problem. The defensiveness is a bit off-putting. ********* other post ************ Yes, there are still some idealists left in this world, although internet forums often remind me there are plenty of people who see things only through the lens of their own wants, have no empathy for the situations in which others find themselves, and to hell with everyone else. However, I'm old enough that I won't be around all that much longer...so there will be one less person to get in the way of indulging in unfettered cynicism. Let's take a step back for just a minute. Cool down. I wasn't intending to bring up Rap Pro.
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Doktor Avalanche
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Re: Concerns about reliability and the subscription model
2015/05/31 21:54:20
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 komposer
I wasn't intending to bring up Rap Pro.
post edited by Doktor Avalanche - 2015/05/31 22:04:18
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John T
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Re: Concerns about reliability and the subscription model
2015/05/31 22:05:48
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Anderton
even if some people want to sniff "Of course, I see no value in the content." (I always wonder if they've actually tried it...) Well, I see value, and so do other people. That's who I do it for, and that's why I do it. When someone posts in these forums that they found the pedalboards incredibly useful in their songwriting, that's the payoff.
I'd like to throw this in, on this point. I personally make very little use of "the content stuff". But I'd hesitate to make that a measure of value. Most of it, I don't even install. But, you know, it's not all about me, and I don't expect it to be.
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Anderton
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Re: Concerns about reliability and the subscription model
2015/05/31 22:10:49
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ampfixer
People now know exactly what your role is.
My role is the same as always. I believe the only goal that justifies our existence is to leave the world in a better place when we die than it was when we were born. Anything else is meaningless. That may not be possible to do on a grand scale, but sometimes all you need to do is lots of little things to make the world better. As one example, you might be shocked at how many companies in this industry exist, how many people have jobs, and how many products you've used are a direct result of my writing "Electronic Projects for Musicians." I am proud to say that I have changed the world in my own little way, and on balance, I think for the better. I feel there are three main kinds of people in this world: creators, maintainers, and destroyers. I try to create a spirit of accuracy, completeness, and transparency when I'm in this forum, but have learned the hard way that even starting a thread complimenting people for providing tips and techniques and being more specific and accurate in their bug reports can turn into a soapbox of negativity for destroyers. A lot of the "battles" in this forum, and other forums, are between the creators and the destroyers. Unfortunately the maintainers who participate in a steady, helpful way and just want to find out how to get more out of their favorite software get caught in the crossfire. But if the destroyers are allowed to take over, entropy wins and a forum deteriorates. When a destroyer threatens to leave and use other software (as if other people care - solipsism, anyone?), I often find myself hoping they do. Cakewalk is picking up enough new users to compensate.
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Anderton
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Re: Concerns about reliability and the subscription model
2015/05/31 22:12:23
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komposer
Let's take a step back for just a minute. Cool down. I wasn't intending to bring up Rap Pro.
FWIW the part of my post you quoted had absolutely nothing to do with anything you said. It was a general comment about those people who automatically assume there's some kind of devious angle to everything. If Cakewalk gave everyone a free car, someone would probably say "They're just doing it because they can write it off on their taxes or something. Besides, it's only a Honda. What a cheap a$$ company ."
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Anderton
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Re: Concerns about reliability and the subscription model
2015/05/31 22:17:48
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ampfixer
Thank you for clearing that up. I sincerely apologize if you felt that I was inferring anything about your character. People now know exactly what your role is. I hope you will continue with your contributions and being an idealist.
No problem, you asked a question, I gave you an answer. That's the way things should work.
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Doktor Avalanche
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Re: Concerns about reliability and the subscription model
2015/05/31 22:52:16
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Anyway as I said here http://forum.cakewalk.com/FindPost/3230834 'Chasing a moving target is the real issue, define what you like as important something is always going to be more important than something else for somebody else.' We now have somebody posting here stating the drum map issue is a simple little bug, for me though a PITA I have maps everywhere. So I think that underlines the point. For what I perceive as a step forward (not to be viewed as a negative comment) click above to save repeating myself.
post edited by Doktor Avalanche - 2015/05/31 23:02:39
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gswitz
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Re: Concerns about reliability and the subscription model
2015/05/31 22:58:56
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UbuntuStudio releases 'Stable Releases' which are supported for years as well as non LTS (Long Term Support) releases. This way, people who depend on the reliable version can stick with the LTS version (very risk averse) and those of us who want all the latest goodies can always grab the latest. I think this is a little more work for the developers because they are forced to patch old code longer, but it kinda sounds like some Cakewalk Users are asking for something more reliable and steady with a longer support window. While I continue to mix on my Windows computer at home, I am using my laptop booted to UbuntuStudio more and more in the field. This is primarily due the fact that it's really hard to use a laptop once every few months and be sure it's going to work at very low latency. When I use my daughter's laptop or even my old one, I get surprises. Virus scans. App notifications. Things that interrupt the recording sometimes and this can cause a critical failure. I want to be able to make field recordings without having to apologize for losing tape. Ubuntu has not surprised me yet. I just don't have access to the built in FX in the UCX. That's my only gripe with Linux for field recording. For mixing, missing out on all my Melda, Nomad, TH2, and everything Sonar brings me back again and again to my Windows computer at home.
post edited by gswitz - 2015/05/31 23:08:46
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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charlyg
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Re: Concerns about reliability and the subscription model
2015/05/31 23:49:04
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Some folks will never be happy. It is what it is.....
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Bristol_Jonesey
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Re: Concerns about reliability and the subscription model
2015/06/01 03:31:04
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Kylotan
brundlefly
Kylotan
WE CURRENTLY CANNOT USE THE DRUM MAPS AT ALL.
Shouting something does not make it true. If you reload the map, or reset the output of just one note number, the map will start working. It's only on initial load of a project with an existing map that they don't work. Yes, this makes switching projects frequently kind of a pain, but it's far from unusable.
So, you found a workaround, well done. This is hardly obvious and I wouldn't have found it myself. At the point where I posted, as far as I was concerned, this was true - the drum maps were not working, at all, in any project.
I'm afraid this isn't a workaround, at least it doesn't work for me. I've tried with 3 different projects so far with zero success. What is strange is that I can trigger notes by clicking on the keyboard inside the PRV/Drum Map and they sound as they should, but no audio is triggered when the transport is rolling - the Midi is triggered as evidenced by the meter activity on the midi track, but no audio.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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kevinwal
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Re: Concerns about reliability and the subscription model
2015/06/01 05:52:19
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☄ Helpfulby Noel Borthwick [Cakewalk] 2015/06/01 07:35:16
I'm not that good of a musician, nor am I especially talented at recording, mixing or mastering. My workflow in Sonar barely qualifies for the name. I know relatively little about professional music production, so I haven't had a lot of value to add to the discussions between the very capable composers, musicians, engineers and producers on this forum. I have, however, been a software engineer for many, many years, and this subject is one that I do know something about, so I finally feel qualified to add something beyond a short comment to a discussion. I accept at face value the statements about how badly impacted folks are by some of these defects, and I can understand the frustration and doubt they are expressing.
Now, the posts in this thread have not been overly negative or egregiously alarmist in nature, just reasonable concerns voiced by reasonable people. But in the course of exchanging opinions they quite naturally state and restate their positions again and again, back and forth until eventually people voicing reasonable concerns begin inching toward some pretty unreasonable conclusions. These reasonable people are concerned that maybe Cakewalk is moving too quickly, maybe they don't know what they're doing with testing, maybe their QA process is shaky and that maybe the developers aren't testing even the most basic scenarios.
Such ideas, voiced again and again on this and other forums tend to transform themselves magically into statements of concrete fact that can and will fatally damage a good company's reputation. And left unaddressed, as Craig so ably stated, these "facts" become impossible to overcome. That's why I wholeheartedly agree with and totally support Craig's unstinting efforts to correct these misapprehensions.
We're talking here about two or three bugs that I've counted over the course of this thread, maybe there's more but that's all I remember. That's a pretty damned good outcome for a release of this magnitude if you ask me. I know, you didn't ask me, my "workflow" wasn't impacted at all and some guys were stopped dead in the water. Thank goodness Cakewalk left you the option to roll back or not upgrade at all. It sounds like just maybe the model anticipates and accommodates such situations, right? For crying out loud, give the model credit where it's due.
When I join a forum I tend to go back in time and read a lot of the old posts to avoid asking lots of redundant questions and to learn stuff I don't know. I've been a member here and a Sonar user for a long time but haven't really participated regularly until recently. One thing that struck me while reading a lot of the older posts is the number of complaints about how long it has taken Cakewalk to fix defects that customers bring to them, and at long last Cakewalk has done something about that.
This release model represents nothing less than a strategic push focused at least in part on addressing the age-old perception that Cakewalk is not concerned about the large backlog of defects. And make no mistake, this is a huge change for them, it just has to be. As a career software engineer, I understand how big and costly an effort formal releases are when executed only once a year, let alone once a month. I also understand what kinds of growing pains plague a product team when they move from a traditional long release cycle to an agile "release early, release often" process model. And I understand the organizational upheaval that takes place when a company makes changes like that.
I don't mean to belittle anyone's considered and well articulated opinions here, not at all, but holy crap, it's only been four months! I'm amazed and impressed that Cakewalk is getting it so right so quickly out of the gate. That tells me that they must have been an agile shop (or at least semi-agile) for some time internally. Yeah, maybe the release management side might have had a few burps, but as with playing a musical instrument, you just get better at the stuff you do really frequently, so I expect that aspect to improve over time as well. And I'll bet my next two paychecks that the drum map project loading scenario is now part of the formal regression test suite, lol.
Most of all, I am hugely impressed that the executive leadership approved such an audacious program to go with the transformation to a "membership model" when they could have done something a lot less aggressive and let the buckaroos roll in for a while.
Finally, I am personally grateful for the new content (which I have found immensely useful, thank you Craig!)
That is all. I will now fall back to my terse one line responses. Carry on.
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mudgel
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Re: Concerns about reliability and the subscription model
2015/06/01 06:45:21
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Nice post Kevin. Keep those posts coming
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Bristol_Jonesey
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Re: Concerns about reliability and the subscription model
2015/06/01 06:49:23
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Very well said 
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Zargg
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Re: Concerns about reliability and the subscription model
2015/06/01 07:14:00
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Very well said / written, kevinwal
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Grem
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Re: Concerns about reliability and the subscription model
2015/06/01 07:33:35
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Kevin hit the nail on the head.
Grem
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Karyn
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Re: Concerns about reliability and the subscription model
2015/06/01 07:36:22
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What has Kevin got against nails?
Is nail abuse in the CoC?
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P-Theory
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Re: Concerns about reliability and the subscription model
2015/06/01 07:44:21
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I think it all comes down to basic decent human communication and perception.
I've lost count how many individuals from this forum have helped me on a one to one basis to get the most out of sonar. Just this week Jonesy helped me with some BFD ideas within Sonar.
Experience has shown that you get out of this forum what you put into it. Helping other people out with ideas you've had or ways with dealing with issues you've come across yourself that they are experiencing means that others are far more willing to help you along the way.
Ranting about a specific issue or questioning the integrity of senior management within global organisations is not going to endear you to people in this forum who I've found are more than willing to help with impartial advice and tips and techniques.
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Noel Borthwick [Cakewalk]
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Re: Concerns about reliability and the subscription model
2015/06/01 07:47:32
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kevinwal
I don't mean to belittle anyone's considered and well articulated opinions here, not at all, but holy crap, it's only been four months! I'm amazed and impressed that Cakewalk is getting it so right so quickly out of the gate. That tells me that they must have been an agile shop (or at least semi-agile) for some time internally. Yeah, maybe the release management side might have had a few burps, but as with playing a musical instrument, you just get better at the stuff you do really frequently, so I expect that aspect to improve over time as well. And I'll bet my next two paychecks that the drum map project loading scenario is now part of the formal regression test suite, lol.
Most of all, I am hugely impressed that the executive leadership approved such an audacious program to go with the transformation to a "membership model" when they could have done something a lot less aggressive and let the buckaroos roll in for a while.
Hi Kevin, Thanks for your understanding. Your points are pretty spot on. Though we don't follow the "traditional" agile methodology, we have been agile for at least 8-10 years in the way large features are developed. i.e we split them up into milestones and each milestone was internally tested like a shipping product. So we had dev and QA cycles all through the year. From this year as you know the big change is to release features as they become available - i.e. when the final milestone for that feature is complete as opposed to waiting for ALL features to be complete. Drum Replacer for example had several internal milestones or mini releases as you could call it - the DSP, the UI the integration/ARA, MIDI, code Refactoring, etc. We experimented with releasing smaller updates several years ago - even before X1 if memory serves me, but didn't have all the delivery and support infrastructure to do that at the time, so it wasn't very successful and met with internal resistance. The final approval to switch to this system came from no other than Henry Juszkiewicz our CEO, who is a really savvy forward thinking technical guy (you wouldn't expect that from a CEO of a guitar company!) besides being an avid SONAR user himself and a business genius. What allowed us to attempt this finally was building the whole delivery infrastructure for this model which is key to making it all work. We still have some growing pains obviously but we now have infrastructure to allow us to be orders of magnitude more responsive and release updates quickly. In one of the first releases we shipped a point update two or three days after including the development, testing and release management. As you probably know fixing bugs is easy its the test, approval and release management process (X versions of windows, localization, Y languages, etc) that is the typical bottleneck in such situations.
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WDI
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Re: Concerns about reliability and the subscription model
2015/06/01 07:56:59
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Noel Borthwick [Cakewalk]
Kalle I suppose then I shouldn't break the news to you about the hundreds of bugs 8.5 has, that were fixed in subsequent releases :) Our bug database doesn't lie.
Unless it has a bug in it! :)
post edited by WDI - 2015/06/01 08:05:33
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jb101
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Re: Concerns about reliability and the subscription model
2015/06/01 07:57:17
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Great post, Kevin.
Thank you very much.
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Doktor Avalanche
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Re: Concerns about reliability and the subscription model
2015/06/01 08:38:04
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Well for me I already stated Cakewalk has done a pretty good job at least in the monthly cycle for Sonar. But for me it's time to roll back, say goodbye drum map problem, say hello again buggy track templates. I also notice the latest release had really really good stability esp when moving around the timeline, so I'll wave goodbye to that as well... Drum Replacer another day.
post edited by Doktor Avalanche - 2015/06/01 08:48:58
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JonD
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Re: Concerns about reliability and the subscription model
2015/06/01 09:13:23
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Doktor Avalanche
Well for me I already stated Cakewalk has done a pretty good job at least in the monthly cycle for Sonar. But for me it's time to roll back, say goodbye drum map problem, say hello again buggy track templates. I also notice the latest release had really really good stability esp when moving around the timeline, so I'll wave goodbye to that as well... Drum Replacer another day.
Physician, heal thyself... Or, at least, stifle thine output. Avalanche indeed. 
post edited by JonD - 2015/06/01 09:20:53
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