Customization or the lack thereof.

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HumbleNoise
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Re:Customization or the lack thereof. 2011/01/08 14:44:53 (permalink)
keith


My comments were only to point out the obvious question: How could X1 be such a huge step forward for some (you, for example), and at the exact same time be such a big step in the wrong direction for others?


How could some people like the color purple and others hate it?

How could some people love the snow and others not so much?

How could some people like the city other prefer the country?

How could some people like rock and others hate it?

How could some people like Reaper and other hate it?

Should I go on?

The answer is pretty easy. We all see things a little differently. We approach problems differently. We solve them differently. Some of us are visual, others not. That's what I mean by X1 fitting some brains and not others. EVERYTHING fits everyone's brain a little differently.

The bakers knew this I assume and will lose those customers whose brains do not work in the way the new interface demands and gain others whose brains work in the way the new interface allows. Pretty simple.
post edited by HumbleNoise - 2011/01/08 15:04:47

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Garry Stubbs
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Re:Customization or the lack thereof. 2011/01/08 15:03:12 (permalink)
Mod Bod


keneds


Dave, You forgot the onions. That's the problem.


Nah, the meat guy handled that.  24 patties with the chopped onions went down at a time.


So where does the salad come in to all this?


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nighthadfallen
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Re:Customization or the lack thereof. 2011/01/08 15:05:03 (permalink)
Hey Keith,

It's not a big deal and I get the gist of your analysis.  I just think you represented my statements crudely.  In general I'm referring to the aesthetics of X1, which I prefer over 8.5, as I've said.  Functionally, and in particular, I like and consider the following to be an improvement in no particular order:
1.  Access to effects in the media bay area tab
2.  The new way they've handled track layers.
3.  I like the implementation of hot-keys (I'm using them more than ever and it's saving me time).
4.  smart tools
5.  multi-dock (it helps me keep track of recently used tools and allows me to easily locate them when I'm drunk-j/k)
6.  screen sets

Overall, it's just a more intuitive experience for me and therefore an improvement.  I have some issues with it, but I expect they'll be fixed soon.

#63
keith
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Re:Customization or the lack thereof. 2011/01/08 15:42:34 (permalink)
nighthadfallen
Functionally, and in particular, I like and consider the following to be an improvement in no particular order:
1.  Access to effects in the media bay area tab
2.  The new way they've handled track layers.
3.  I like the implementation of hot-keys (I'm using them more than ever and it's saving me time).
4.  smart tools
5.  multi-dock (it helps me keep track of recently used tools and allows me to easily locate them when I'm drunk-j/k)
6.  screen sets

You've just given me an idea. It's probably been mentioned already. Cakewalk should do one of their famous user feedback questionaires, but specifically regarding X1 layout, etc. Your concise list above is perfect... imagine if it were extended to 100-200 questions, with a little space for detailed feedback?
 
You'd have to limit it to a relatively small group, maybe 100 customers, to reasonably tabulate the results. Give 'em a t-shirt or a free Session Drummer kit for their troubles. Digest the feedback, pop it into an excel spreadsheet, and take the top 10-20 areas that got the most negative feedback... or maybe the widest range of feedback -- 40% negative, 40% positive, 20% don't care. Deal with those items in short order, and my guess is most of the forum indigestion goes away.
 
I'm not convinced this forum isn't just a hot mess of emotion, sprinkled with some really good ideas and feedback. They need a better way to get constructive feedback to the people that need it.
 
 
 

 
#64
UnderTow
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Re:Customization or the lack thereof. 2011/01/08 16:17:59 (permalink)
keith


UnderTow

That flexibility might look like a good thing but ultimately, someone at Cakewalk should have spent some serious time on working out the most logical and intuitive menu structures and shortcuts so that the users would never even think of wanting to customize those menus.

Here's one of the big problems, as I see it. You assume cake didn't go through that process. From my perspective, they did, and what you ended up with is X1.

I'm sure they did to a certain extent but it was clearly not enough as my little example shows. This might relate to a different topic: The Sonar product life cycle. If Cakewalk don't give themselves enough time to do things properly, they will end up with a less than optimal application. In turn this means having to lower the price and then they have even less time and resources for the next cycle. Etc.

Another approach would be to add less new features per product cycle but to spend more time on each individual feature. Either way, I think more thought and time should go into each decision.
 
So it was either "someone" with or without some targeted focus group providing usability feedback. Based on my own experience, I'm guessing they hired one of them High Priced Consultant Types.
I think it had more to do with lack of time. I could be wrong of course. Sure the ability of the people making the final decisions might also be part of the equation... Clearly they didn't hire me.

I don't say this entirely in jest. I spent one afternoon with X1 and managed to compile close to 75 suggestions on how to improve it.  These are not big and difficult things to implement (like adding envelope track lanes) but rather things like the right click menu shortcuts I mention in this thread. Some would have even been easier to implement than the way Cakewalk did things!

For instance I don't believe there is much point in having both a Move Tool and a Select Tool. The Select Tool is nearly pointless. Just call both tools together the Grab Tool and have it select clip sections when on the upper half of a track (Just like the Select Tool does now).

Also the Timing Tool makes little sense. It doesn't work on MIDI clips. It is unlikely to be used very often on Audio Clips. (Seriously, how often does one need to Time-Stretch Audio?) And you can already easily Time-Stretch by pressing CTRL while using the Smart Tool. You can move AudioSnap Transients with other tools. In other words, this tool does nothing really.

So now the Split Tool can have it's own button without changing the Control Bar layout or size.

So to resume we have the following Editing Tools left:

SMART | GRAB | TRIM | SPLIT |  DRAW | ERASE/MUTE

This is just a tiny part of my suggestions. I have a whole page discussing just the editing tools in the Track View Pane. Together they form what I think is a more comprehensive and intuitive set of tools for editing in Sonar. I came to these ideas after using X1 for about four hours and I spent a couple of hours properly writing the ideas down. So I suppose Cakewalk should be able to do that too, no?

UnderTow
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DeeS
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Re:Customization or the lack thereof. 2011/01/08 17:45:28 (permalink)
For Cakewalk to gain a larger market share they must:
Make Sonar appeal to a wider range of user base, to do this they must:
Make Sonar X1 customizable to the wide range of uses and styles of working that the user base has.
 
This can only be achieved through individual user customization.
If you need an example of this take a look at Autodesk's Autocad. It's #1 for a reason. It is extremely customizable to fit the user.
 
I agree that customization raises the complexity of a programs inner workings but to appeal to the most users it is essential.
 
Just my opinion. Yours may certainly be different.
More evidence of the need for customization.
 
Dee 

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John T
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Re:Customization or the lack thereof. 2011/01/08 17:51:58 (permalink)
Hmm. Not exactly "evidence", really.

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Re:Customization or the lack thereof. 2011/01/08 17:54:01 (permalink)
One of my favorite things about X1 is how it takes up more space on the screen while showing less info. Everything button that 8.5 had takes up less room than the useless control bar in X1. Getting the same info in 8.5 took up nothing.
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HumbleNoise
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Re:Customization or the lack thereof. 2011/01/08 17:55:38 (permalink)
DeeS,

Auto CAD is hardly number 1 because you can customize it. That's a very complex market dominated by Auto CAD for a thousand reasons other than the ability to customize it.

PT domiates the audio world but it has been posted that the interface is not that customizable.

Is PT more evidence of the need for a non-customizable interface?

Sonar can (in the future) do both set a standard AND add custom features depending on how much you want/need.

So the question is how much do you need?

Do you need the interface of 8.53 back so you can customize at will? Ain't happening.

Would a simple, custom "My Tools' module be enough?

If not what are you (and all the thread posters looking for in customization?
post edited by HumbleNoise - 2011/01/08 17:56:49

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Larry

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UnderTow
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Re:Customization or the lack thereof. 2011/01/08 18:02:07 (permalink)
DeeS


For Cakewalk to gain a larger market share they must:
Make Sonar appeal to a wider range of user base, to do this they must:
Make Sonar X1 customizable to the wide range of uses and styles of working that the user base has.
 
This can only be achieved through individual user customization.
If you need an example of this take a look at Autodesk's Autocad. It's #1 for a reason. It is extremely customizable to fit the user.
 
Yet Pro Tools disproves that customisation really is that essential to becoming market leader.

UnderTow


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Re:Customization or the lack thereof. 2011/01/08 18:09:42 (permalink)
HumbleNoise


DeeS,

Auto CAD is hardly number 1 because you can customize it. That's a very complex market dominated by Auto CAD for a thousand reasons other than the ability to customize it.

PT domiates the audio world but it has been posted that the interface is not that customizable.

Is PT more evidence of the need for a non-customizable interface?

Sonar can (in the future) do both set a standard AND add custom features depending on how much you want/need.

So the question is how much do you need?

Do you need the interface of 8.53 back so you can customize at will? Ain't happening.

Would a simple, custom "My Tools' module be enough?

If not what are you (and all the thread posters looking for in customization?
If X1 could do all of the things that 8.5.3 could do, I wouldn't give a damn what they called it.


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HumbleNoise
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Re:Customization or the lack thereof. 2011/01/08 18:16:32 (permalink)
So again, what is it you'd like to see in X1? A return to 8.5's interface? Childish and unproductive.

What can be done with X1 to satisfy your customization needs? Nothing? And it's a deal breaker? Good bye.

For those who would like to see X1 add some customization what would that look like?

Anyone?

Humbly Yours

Larry

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Re:Customization or the lack thereof. 2011/01/08 18:19:44 (permalink)
HumbleNoise


So again, what is it you'd like to see in X1? A return to 8.5's interface? Childish and unproductive.

What can be done with X1 to satisfy your customization needs? Nothing? And it's a deal breaker? Good bye.

For those who would like to see X1 add some customization what would that look like?

Anyone?


I'd like to see X1 do all the same things, have all the same buttons, have the same level of customization, and work as well as 8.5.3. It really isn't my fault that you like shiny to your own destruction.
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yorolpal
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Re:Customization or the lack thereof. 2011/01/08 18:26:30 (permalink)
I, for one, am not clammoring for a return to 8.5.3 and the abandonment of X1.  First, like Larry says above...that ain't happening.  And second I think that Sonar is "evolving" with X1 and not, as some would have it, "devolving".  Do I like everything about the new look and functionallity?  Lord-gawd No!!  But can I see the promise of the new look and functionallity?  Yes, definitely.  That said, I want Cake to put in just as much user customization as they possibly can into X1, 2, 3, etc... AND to finally fix a slew of bugs and inconsistencies that have plagued users for 4 and 5 iterations.  I also don't believe for a second that Cake is not listening...and learning...and already implementing.  And I would caution everyone who comes to the forum with the attitude of "geeze, I love X1 and don't have any issues with it...would you negative nellies stop moaning and complaining all the time" to sit down, take a breath and try to understand that not everyone works like they do and there are folks here with many different levels of expertise who have valid criticisms of X1 and the new direction of Sonar.  At the end of day (I knew I could work that crappy phrase in if I just kept yammering long enough) everyones input is important to the development and further refinement of Sonar.  But for me...I want all the customization they can dish out.  YMMV.

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Re:Customization or the lack thereof. 2011/01/08 18:30:38 (permalink)
yorolpal


I, for one, am not clammoring for a return to 8.5.3 and the abandonment of X1.  First, like Larry says above...that ain't happening.  And second I think that Sonar is "evolving" with X1 and not, as some would have it, "devolving".  Do I like everything about the new look and functionallity?  Lord-gawd No!!  But can I see the promise of the new look and functionallity?  Yes, definitely.  That said, I want Cake to put in just as much user customization as they possibly can into X1, 2, 3, etc... AND to finally fix a slew of bugs and inconsistencies that have plagued users for 4 and 5 iterations.  I also don't believe for a second that Cake is not listening...and learning...and already implementing.  And I would caution everyone who comes to the forum with the attitude of "geeze, I love X1 and don't have any issues with it...would you negative nellies stop moaning and complaining all the time" to sit down, take a breath and try to understand that not everyone works like they do and there are folks here with many different levels of expertise who have valid criticisms of X1 and the new direction of Sonar.  At the end of day (I knew I could work that crappy phrase in if I just kept yammering long enough) everyones input is important to the development and further refinement of Sonar.  But for me...I want all the customization they can dish out.  YMMV.
Well, if they stop controlling how you work, it will cease to be X1 in all but name. This was done because they believed that people didn't want choices and were into looks more than function. I have never seen this much dislike for a version of Sonar. People that were previously Cake's biggest defenders are now not planning on using Cake's premiere product. I would be a little concerned.


#75
DeeS
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Re:Customization or the lack thereof. 2011/01/08 18:31:47 (permalink)
HumbleNoise


DeeS,

(Auto CAD is hardly number 1 because you can customize it. That's a very complex market dominated by Auto CAD for a thousand reasons other than the ability to customize it. )
 
Point taken.
My point I'm trying to make I guess is that to please the most people a program has to be able to do what the user wants in a manner that is comfortable for that user. What I think is right may seem completely wrong for someone else. Who's to say which way is the RIGHT way. Not me.
An example of what I need stems from the fact that I like to use a Pen Tablet and in doing so Toolbars with buttons close to where I'm working on the screen. At present X1 almost supplied what I needed with the Floating Panels but I don't need the whole Control Panel floating just my own Customizable Panel with the buttons I use the most on it to be kept close by where I'm working.
 
==========

(PT domiates the audio world but it has been posted that the interface is not that customizable.
Is PT more evidence of the need for a non-customizable interface? )
Pt is hardly number 1 because you can't customize it. That's a very complex market dominated by Pt for a thousand reasons other than the ability to not customize it.
 
Sorry, couldn't help it, just joking around.
 
===========
 
(Sonar can (in the future) do both set a standard AND add custom features depending on how much you want/need.
So the question is how much do you need?
Do you need the interface of 8.53 back so you can customize at will? Ain't happening. )
 
No I don't.
===========
(Would a simple, custom "My Tools' module be enough? )
 
Yes, that would be a good start as far as my needs are concerned which are the only needs I can truly speak for as others will definately have very different needs.
 
============

(If not what are you (and all the thread posters looking for in customization? )
 
Obviously I can't speak for all the other thread posters.
One of the other things I would like to see being developed would be CAL. I don't mean to try to literaly compare X1 to Autocad but Autocad has a programming language called Autolisp that adds another level of customization similar to what CAL is. I know not everyone would want to use or even learn CAL but it would open up many doors to customization and automation (= time savings) if it were promoted and developed to a further extent than what it is at present.
 
These are only my humble opinions for what ever they are worth and I am only 1 user in 1000's .
 
Dee



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Re:Customization or the lack thereof. 2011/01/08 18:41:18 (permalink)
HumbleNoise


PT domiates the audio world but it has been posted that the interface is not that customizable.
Finally! Thank you!
 
I have sat in on so many PT sessions (as a guitar player) and I have always felt that way. PT is an industry standard because of it's standardization and closed architecture. Just like a MAC itself, you don't get a lot of choice. Take it, or buy something else! I find Logic to be like this as well, yet leaning a little more toward customization.
 
With computers you have:
MAC: Standardization
Windows/PC: Customization
Linux/Unix: Chaos to most, but by far the most customizable/flexible if you can manage it.
 
To me Sonar 8.5 felt more like Windows/PC. X1 feels more like MAC.
So who's right? Nobody! Some will like it, and some won't!

Don't fix it in the mix ... Fix it in the take! 
 

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Re:Customization or the lack thereof. 2011/01/08 18:44:13 (permalink)
HumbleNoise


So again, what is it you'd like to see in X1? A return to 8.5's interface? Childish and unproductive.

What can be done with X1 to satisfy your customization needs? Nothing? And it's a deal breaker? Good bye.

For those who would like to see X1 add some customization what would that look like?

Anyone?


Larry, I like the new look of X1 just fine.  However, in previous versions one could right click in the control bar and customize it as much or as little as needed.  There is a number of features missing from the control bar menu that were in earlier versions.  Why not bring them back and let each user determine for themselves what their control bar contains?  If CW wants to limit the height of the control bar for aesthetic reasons or for more track real estate, fine, but let us users determine what's in the control bar as we were able to before.  I don't see how this would be too difficult to implement, or too much of a compromise with their design philosophy.  Anybody with me on this?
Carry on,
Lynn

All the best,
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HumbleNoise
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Re:Customization or the lack thereof. 2011/01/08 18:46:09 (permalink)
Good post Dee, good ideas and I bet we agree more than not.

I'm not that familiar with Sonar 4-8.5's development but was customization always a part of Sonar or did it evolve over time?

Humbly Yours

Larry

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Re:Customization or the lack thereof. 2011/01/08 18:47:35 (permalink)
10Ten


HumbleNoise


So again, what is it you'd like to see in X1? A return to 8.5's interface? Childish and unproductive.

What can be done with X1 to satisfy your customization needs? Nothing? And it's a deal breaker? Good bye.

For those who would like to see X1 add some customization what would that look like?

Anyone?


I'd like to see X1 do all the same things, have all the same buttons, have the same level of customization, and work as well as 8.5.3. It really isn't my fault that you like shiny to your own destruction.

So that leads me to ask? If you want it to be 8.5.3, why not just use 8.5.3? Since you make money from your studio, X1 will just become a $99.00 tax write off. The way you go on, it's as if this thing cost you a few G notes!

Don't fix it in the mix ... Fix it in the take! 
 

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Re:Customization or the lack thereof. 2011/01/08 18:50:39 (permalink)
codamedia


10Ten


HumbleNoise


So again, what is it you'd like to see in X1? A return to 8.5's interface? Childish and unproductive.

What can be done with X1 to satisfy your customization needs? Nothing? And it's a deal breaker? Good bye.

For those who would like to see X1 add some customization what would that look like?

Anyone?


I'd like to see X1 do all the same things, have all the same buttons, have the same level of customization, and work as well as 8.5.3. It really isn't my fault that you like shiny to your own destruction.

So that leads me to ask? If you want it to be 8.5.3, why not just use 8.5.3? Since you make money from your studio, X1 will just become a $99.00 tax write off. The way you go on, it's as if this thing cost you a few G notes!

Another rude, "shut up" post. Awesome.
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Re:Customization or the lack thereof. 2011/01/08 18:56:25 (permalink)
HumbleNoise


Good post Dee, good ideas and I bet we agree more than not.

I'm not that familiar with Sonar 4-8.5's development but was customization always a part of Sonar or did it evolve over time?

I'm not qualified to answer how far back customization goes but the 8.x was considerably more customizable than X1 but in different ways.
 
I'm sure your right on our "agreeability".
 
Dee

Vista Business x64 Service pack 2 - Intel Xeon X5472 @ 3.0 GHz processors (2) Quad Core - 8.0 GB ram  -  Creative SB X-Fi  -  Nvidia Quadro 5600  -  Sonar 8.5 & X1a Producer
The problem with perfection is that it has no limits. Normally, once you obtain perfection, you realize how it could be better. David Gibson - The Art of Mixing
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codamedia
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Re:Customization or the lack thereof. 2011/01/08 18:59:46 (permalink)
Hey Dee: Great that you mentioned "Autolisp" & "Cal".
I think the real difference here is that the userbase of AutoCad will take the time to make the most out of AutoSlip - while I think CAL fell by the wayside because nobody was using it. (well, nobody might be harsh, but very, very few. I bet most people here have no idea what that is)
 
AutoCad vs Any DAW! It's a completely different type of user! Creative yes - but (oh - this is going to get me in trouble - LOL) our education is "generaly" a little lower :) 

Don't fix it in the mix ... Fix it in the take! 
 

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DeeS
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Re:Customization or the lack thereof. 2011/01/08 19:01:53 (permalink)
codamedia

 
AutoCad vs Any DAW! It's a completely different type of user! Creative yes - but (oh - this is going to get me in trouble - LOL) our education is "generaly" a little lower :) 


Man you better change your name and get out of town. LOL
post edited by DeeS - 2011/01/08 19:04:19

Vista Business x64 Service pack 2 - Intel Xeon X5472 @ 3.0 GHz processors (2) Quad Core - 8.0 GB ram  -  Creative SB X-Fi  -  Nvidia Quadro 5600  -  Sonar 8.5 & X1a Producer
The problem with perfection is that it has no limits. Normally, once you obtain perfection, you realize how it could be better. David Gibson - The Art of Mixing
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Re:Customization or the lack thereof. 2011/01/08 19:02:59 (permalink)
10Ten


codamedia


10Ten


HumbleNoise


So again, what is it you'd like to see in X1? A return to 8.5's interface? Childish and unproductive.

What can be done with X1 to satisfy your customization needs? Nothing? And it's a deal breaker? Good bye.

For those who would like to see X1 add some customization what would that look like?

Anyone?


I'd like to see X1 do all the same things, have all the same buttons, have the same level of customization, and work as well as 8.5.3. It really isn't my fault that you like shiny to your own destruction.

So that leads me to ask? If you want it to be 8.5.3, why not just use 8.5.3? Since you make money from your studio, X1 will just become a $99.00 tax write off. The way you go on, it's as if this thing cost you a few G notes!

Another rude, "shut up" post. Awesome.

Not meant to be :) 
Look - we differ in opinions, but I certainly don't mean anything to be personal.

Don't fix it in the mix ... Fix it in the take! 
 

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codamedia
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Re:Customization or the lack thereof. 2011/01/08 19:09:15 (permalink)
DeeS


codamedia

 
AutoCad vs Any DAW! It's a completely different type of user! Creative yes - but (oh - this is going to get me in trouble - LOL) our education is "generaly" a little lower :) 


Man you better change your name and get out of town. LOL


I couldn't resist! This a shot at me more than it is the users here, and I hope that is how it gets taken. My son took 10 yrs+ of university to get his masters in architecture which is the only reason I know ANYTHING about that program!

Don't fix it in the mix ... Fix it in the take! 
 

Desktop: Win 7 Pro 64 Bit , ASUS MB w/Intel Chipset, INTEL Q9300 Quad Core, 2.5 GHz, 8 GB RAM, ATI 5450 Video
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HumbleNoise
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Re:Customization or the lack thereof. 2011/01/08 19:51:32 (permalink)
Lynn


HumbleNoise


So again, what is it you'd like to see in X1? A return to 8.5's interface? Childish and unproductive.

What can be done with X1 to satisfy your customization needs? Nothing? And it's a deal breaker? Good bye.

For those who would like to see X1 add some customization what would that look like?

Anyone?


Larry, I like the new look of X1 just fine.  However, in previous versions one could right click in the control bar and customize it as much or as little as needed.  There is a number of features missing from the control bar menu that were in earlier versions.  Why not bring them back and let each user determine for themselves what their control bar contains?  If CW wants to limit the height of the control bar for aesthetic reasons or for more track real estate, fine, but let us users determine what's in the control bar as we were able to before.  I don't see how this would be too difficult to implement, or too much of a compromise with their design philosophy.  Anybody with me on this?
Carry on,
Lynn


That seems totally reasonable and it also seems like they could combine the X1 standards (basic control bar config) with some custom, user defined modules. All the modules? Best of both worlds?

Humbly Yours

Larry

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HumbleNoise
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Re:Customization or the lack thereof. 2011/01/08 19:53:46 (permalink)
DeeS


HumbleNoise


Good post Dee, good ideas and I bet we agree more than not.

I'm not that familiar with Sonar 4-8.5's development but was customization always a part of Sonar or did it evolve over time?

I'm not qualified to answer how far back customization goes but the 8.x was considerably more customizable than X1 but in different ways.
 
I'm sure your right on our "agreeability".
 
Dee


Sorry I should have elaborated. The reason I asked about Sonar's  history is that if Sonar evolved in the past to include some customization perhaps X1 will too?

Humbly Yours

Larry

Sonar X2 x64
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Re:Customization or the lack thereof. 2011/01/08 20:01:59 (permalink)
Standardization is great for those who want their thinking and choices made for them.

EDIT: I should add that standardizing is a good idea in many situations, but not for software with so many features. Most modern software that is very complex has customization to one degree or another.



post edited by cornieleous - 2011/01/08 20:05:00
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DeeS
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Re:Customization or the lack thereof. 2011/01/08 20:02:12 (permalink)
It is my hope that what you say HumbleNoise about X1 evolving is correct.
 
I hope that X1 was such a new endeavor programmatically speaking that the Bakers or Cooks, whatever you want to call them, wanted to make sure they had a stable base program to build upon before introducing too many customization that could potentially cloud the water so to speak when tracking down issues with the newly revamped program.
 
Of course what I've said here might be far from the truth but I am hopeful. I guess only time will tell.
 
Dee

Vista Business x64 Service pack 2 - Intel Xeon X5472 @ 3.0 GHz processors (2) Quad Core - 8.0 GB ram  -  Creative SB X-Fi  -  Nvidia Quadro 5600  -  Sonar 8.5 & X1a Producer
The problem with perfection is that it has no limits. Normally, once you obtain perfection, you realize how it could be better. David Gibson - The Art of Mixing
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