8.3 PE...

still not fixed...

called cust supp about help or return...

this thread is supposedly heading into the hands of someone who can help...

whoever you are...i wish you the best of luck...

p38
www.opiumdenpluto.com
eventually releasing 5.1 dvd audio if i am ever able to use all the wonderful cakewalk instruments as promised

Hi Steve,

Just wanted to warn you and anyone else attempting to use higher sample rates that in addition to the pitch-wheel problem, DPro v. 1.2 distorts audio at any sample rate other than 44,100 samples/sec.

This behavior has been duplicated on many different machines (mobos, processors) and many different VST hosts (i.e. DAW's) by a number of people including myself. You should be able to hear this quite well by loading one of the Grand Pianos and hitting a high note. It squeaks quite audibly. I would recommend not using v. 1.2 at any sample rate other than 44,100. Version 1.0 appears not to have this problem, but *may* lack the ability to use later sounds --- don't know for sure, and don't care because:

I myself switched to WusikStation about a year ago and am very glad I did. Because WS now supports a subset of sfz, you can actually load the DPro pianos in WS (after copying the relevant files to an appropriate folder) and compare the sound of the high notes.

Regards,
Dave Clark

ORIGINAL: DaveClark

... don't know for sure, and don't care because:

I myself switched to WusikStation about a year ago and am very glad I did. Because WS now supports a subset of sfz, you can actually load the DPro pianos in WS (after copying the relevant files to an appropriate folder) and compare the sound of the high notes.

Regards,
Dave Clark

Hi Dave, and all !

I have been using WS 4.64 since and have had no real issues either!

For giggles I tried DPro again and it failed, consistently
It did work on a few projects that have DP replaced with WS
but it cannot be trusted IMHEO

Sad to see this really

ORIGINAL: shang



So, will WusikStation (or anything for that matter) read the Dim Pro sound files? I hate to just write off all those great patches if I switch to something else.

I dont know myself, really Dave is the better qualified to respond to that.
I Just use it for what I need; bass strings piano etc

I also use Reason, and another DAW to 'make it happen' for me these days

Hi Ed --- thx1200,

Good to hear from you guys, also. I was also quite saddened by Cakewalk's performance in the area of instruments.



Some quick responses, more or less of the top of my head below --- dangerously so! I just drank a quart of Peter James Espresso Roast coffee (great folks out in CA), so at least I'm awake.

------------------

On the alleged superiority of Rapture (kwgm):

The Rapture demo v. 1.0 also distorts all sounds for the higher sample rates, but not for 48,000 samples/sec as does DPro. I don't know about the retail version, whatever that is. Session Drummer 2 also distorts, by the way, I believe also down to 48,000 samples/sec like DPro.

People who use 44,100 samples/sec should be fine for all these products.

One odd thing about the *DPro* library of sounds that I find bothersome is that the bit depth of the library varies all over the place, however, and scant use is made of velocity layering in some areas. In summary, the library as a whole appears to me to be quite haphazard, with some areas much better designed and implemented than others. Hopefully Rapture is better??? The reason for mentioning this variation is relevant to discussion below.

Support for DPro is nonexistent and has been nonexistent for over 18 months. Not sure about Rapture. WS is actively supported. Those interested should consider a "membership" where you get "free" upgrades, 100 MB of storage space for music files (up to 320 kbits/sec MP3), "free" additional soundsets, and other benefits for about $10/month.

------------------

On using DPro sounds in WS:

I've looked into this a bit and there are some problems because the implementation of SFZ is incomplete. I've pointed out a few of these limitations to William and he's got them logged, but at this time he's got about 10 pots boiling as usual. He's a great guy, though, and seems to me to be very sincere about trying to do the best job possible.

Pianos: These seem to work well so far at 96,000 --- certainly better than DPro. But I almost always use TruePianos instead, so my experience is limited to a few tests.

Drums: These do NOT work correctly at any sample rate because the "one_shot" loop_mode is not correctly implemented. William didn't realize that the "note off" is ignored (on Edit: *should* be ignored, but isn't in WS), so typical drum loops sound, well, awful. What I did with *other* drum SFZ's was to import SFZ files, then use the export to WusikSND files (inside the WAVE editor thingy if you know what I mean --- click on the waveform, not the SoundSet to display the keyboard and waveform assignments; right-click and export to 32-bit or 16-bit WusikSND) to create usable drums, although I haven't done this specifically with the DPro drums yet. I have better drums than DPro's.

So it's a mixed bag using DPro SFZ files in WS. I would suggest trying them out to see if there are any obvious problems. If so, export to WusikSND. Many of the DPro files are actually 16-bit, so you may want to save 16-bit WusikSND to save disk space. But some are actually 32-bit FP, so you may want to save 32-bit WusikSND for those.

If you do have problems with the SFZ implementation importing DPro SFZ files, I would highly recommend letting William know about it so he can properly prioritize the fixes and extensions.

Best regards,
Dave Clark

8.3.1

still not fixed...

192khz...when pitching up or down...sound cuts out...and again...NOT JUST IN DIMENSION PRO...but since dimension pro is the primary focus of my use of softsynths and got all these cool sounds (that i cannot use as i wish yet)...

will call cakewalk customer service one more time...

any suggestions as to how to spend some money on pc recording software that doesnt advertise what it doesnt have fully useable?...

jeez...since october...

nothing but drat and bother...

I have a squeaky wheel suggestion. If anyone who is having this problem can attend any of the clinics that Cakewalk is hosting around the country, go and ask the question in front of everyone when they are going to fix this known issue. My goal is not to embarrass anyone or blindside the rep, but if the reps get that question at every location, you can bet they'll be calling back to the home office to see what is going on. Unfortunately they are not coming to MN otherwise I'd be there. They never come here anymore for some reason. Hmmmm, maybe this is why...

This is the latest tour: http://www.cakewalk.com/Events/VS700Tour.asp
Others will be under Events at the top of any Cakewalk page.

Ok, just bought S8 primarily because of Dim Pro and secondarily because of the good upgrade price.

I am seeing the same problem as folks on this thread. Cannot believe that we have had an issue go unaddressed for this long.
I sent out 2 emails to cake about this a few mins ago. Looking at this thread, I kinda feel naive about doing it.

Anyways, with the amount of pitch bend I use in my tracks I guess I will have to just not use Dim Pro.

But then I was perfectly happy with Sonar 7.

RMX

I am as frustrated as you are with this issue but it is unfortunately out of our hands as to how/ when a fix might happen.

So in whose hands is this issue, if it is out of yours? It seems to me quite bizarre and cynical that Cakewalk made the recent press release about Rapture 1.2 (presumably desperate for something to say at a industryfest), but at no point has said anything about when a fix will be released for what is clearly a serious bug in DP. Presumably the same skills and people would be required to work on either of these two cases, so why is Rapture prioritised above DP?

And what marketing guy in Cakewalk can feel comfortable about this negative item on the forum, especially when it has attracted more hits than any sticky topic bar one on this forum? Oh, and fifteen times more than the topic called Very happy to see Rapture 1.2 coming.

There's no need to make us reps aware of the sample rate issue with DimPro etc. because we are already keenly aware of it.

Hi Seth,

Thanks for posting.

I hope by this you mean that you are aware of ALL of the sample-rate issues with DPro and the related synths such as Rapture and Session Drummer 2. I'm personally most concerned with distortion of everything above 44,100 samples/sec for DPro and above 48,000 for Rapture --- don't recall where Session Drummer 2 falls. I don't use any of these programs any more because I don't trust them to work correctly.

What was most discouraging to me personally during this whole process was the long denial of any problems with distortion, followed by a very weak and only implied confirmation, followed by utter silence. I haven't bought anything from Cakewalk since discovering the distortion in DPro, and that's how I plan to handle this situation until I see something positive from Cakewalk.

Regards,
Dave Clark

Hey guys,

The Rapture 1.2 update is supposed to fix the smaple rate issue. I haven't had time to test it yet, so please try it out and post your results.

Thanks

The Rapture 1.2 update is supposed to fix the smaple rate issue. I haven't had time to test it yet, so please try it out and post your results.

Confirmed here. 44.1K, 48K, 88,2K, 96K, and 192K tested. As a bonus, the final test also annihilated the bats roosting in my avocado grove.

great news that the fix is working in the field

You sound surprised. What happened to "testing, testing, alpha, beta, testing"?

Greetings friends,

It seems to me quite bizarre and cynical that Cakewalk made the recent press release about Rapture 1.2 (presumably desperate for something to say at a industryfest)

Hardly the case, the Rapture 1.2 announcement was barely a bullet point next to the VS100 launch.

We do understand your frustrations in this matter and I assure you it is not something that has been ignored. Schedules and deadlines often make things very complex and we are not the giant empire of developers we wish we could be so sometimes a solution takes time.

If you'd like to reach us, not some inbox or another organizations database of complaints please call or e-mail us directly. 1-888-CAKEWALK or http://www.cakewalk.com/about/csr.asp While a customer service or tech support rep may not always know when an update will be available I can guarantee you that it is at least 900 times more effective at making the issue known to us than the BBB. (FWIW - we still have yet to receive a single notice, letter or e-mail from them regarding your issues though a visit to their web site shows they do in fact exist) Every issue that comes across us is investigated and logged appropriately. I'm not doubting the record keeping abilities of the BBB or Boston Office of Consumer Affairs, but I don't think they would be as helpful in reporting a repro case to us in one of our software applications in a manner that would help our development team address it.

Finally an olive branch - anyone experiencing this issue please send me a PM with your e-mail address, the one used to register your copy of Dimension Pro, if you're not sure then send your serial number as well.

Thanks for understanding.

Best Regards,