Re: New Cakewalk Store coming tomorrow
2014/12/16 11:17:46
(permalink)
Pragi
Hi ,Ryan and Andrew,
basically I can understand your enthusiasm fpr the sso .
But I´m really a bit sceptical since my products of the "old " cakewalk store
have not been transfered to the new one.
I don´t want to bore you with the whole story (Ryan is informed ),
but I pray that my old store account will not be deleted before all my products were transfered
to the new one.
Even I would have liked to get an answer about my last questions via pm
about this theme, which were ignored.
best regards anf good luck
Pragi
Please give your account a looksie when you get a chance. It should pull in your previous product history now.
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kitekrazy1
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Re: New Cakewalk Store coming tomorrow
2014/12/16 11:33:41
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Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up. It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account. There are times I like to mess with Project 5. No I have to search my storage devices instead of getting it here. It's only a very small rant.
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Seth Kellogg [Cakewalk]
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Re: New Cakewalk Store coming tomorrow
2014/12/16 11:43:48
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kitekrazy1
Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up. It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account. There are times I like to mess with Project 5. No I have to search my storage devices instead of getting it here. It's only a very small rant.
Instead of ranting you could just reach out to us and we'll make sure your account is fixed once the dust has settled. I can see all your purchases back to SONAR 3.
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backwoods
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Re: New Cakewalk Store coming tomorrow
2014/12/16 11:45:50
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Project 5 can't be downloaded because it never was available as such- only the patches.
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Re: New Cakewalk Store coming tomorrow
2014/12/16 12:37:14
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kitekrazy1
Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up. It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account. There are times I like to mess with Project 5. No I have to search my storage devices instead of getting it here. It's only a very small rant.
Nothing was dumped. No need to worry nor assume we decided to get rid of anyone's product history. Update: I updated your product history. Please try logging in again and visiting your Products page. If you're missing products, please use the Feedback form to report it so we can follow up properly. That's why we put it there. There is no way we'll be able handle each corner-case over the forum.
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Echojester
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Re: New Cakewalk Store coming tomorrow
2014/12/16 13:01:39
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Looks cool sofar,and all my stuff seems to be in order.one thing that should be changed tho that's still an issue,if a cakewalk user isn't carful we could actually buy the same thing more than once without warning.this is what seems to be.this is really the only online shop I deal with we're the site doesn't grey out the purchase button or highlight in some way all owned download products.
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Echojester
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Re: New Cakewalk Store coming tomorrow
2014/12/16 13:07:19
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Also I don't see we're we get instant best pricing for upgrades.upgrade options look the same.
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Scoot
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Re: New Cakewalk Store coming tomorrow
2014/12/16 13:07:46
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Previously, your account would be connected to the region you live in. Now you are expanding the currencies you take, would these still fall on the existing account, or another. Would I be able to view all the transaction in one place from the same place.
I have moved, and their maybe a tax benefit to purchase from a different region. If I am to merge my account, maybe it be better to do so when I make my next big purchase, ie X4
HP ENVY Notebook - 15t-k100 CTO i7 -4510U CPU @ 2.00 GHZ 8gb RAM. Windows 8.1 64bit Full HD Touchscreen Sonar X3 Producer, AAS Complete set, XLN AD Keys and Drums, TH2 Roland Quad Capture, AudioTeckina 3035 Mic and ATH-M50 Headphones. Korg Nanopad2, WX5 Midi Sax, , Soprano Sax, Alto and Soprano Flute, Acoustic Guitar and Epiphone Dot Scoot not scook
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kitekrazy1
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Re: New Cakewalk Store coming tomorrow
2014/12/16 13:30:33
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Seth Kellogg [Cakewalk]
kitekrazy1
Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up. It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account. There are times I like to mess with Project 5. No I have to search my storage devices instead of getting it here. It's only a very small rant.
Instead of ranting you could just reach out to us and we'll make sure your account is fixed once the dust has settled. I can see all your purchases back to SONAR 3.
Wow! A little defensive are we? Did you use to work for EastWest? That would be a typical response from them. It was a SMALL rant. Geez.
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kitekrazy1
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Re: New Cakewalk Store coming tomorrow
2014/12/16 13:32:07
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backwoods
Project 5 can't be downloaded because it never was available as such- only the patches.
I downloaded it last month with no problems.
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BobF
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Re: New Cakewalk Store coming tomorrow
2014/12/16 13:37:03
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kitekrazy1
Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up. It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account. There are times I like to mess with Project 5. No I have to search my storage devices instead of getting it here. It's only a very small rant.
Maybe you're just unfavored. My account goes back to Pro 8 :)
Bob -- Angels are crying because truth has died ...Illegitimi non carborundum --Studio One Pro / i7-6700@3.80GHZ, 32GB Win 10 Pro x64 Roland FA06, LX61+, Fishman Tripleplay, FaderPort, US-16x08 + ARC2.5/Event PS8s Waves Gold/IKM Max/Nomad Factory IS3/K11U
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kitekrazy1
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Re: New Cakewalk Store coming tomorrow
2014/12/16 13:39:35
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rfreeze
kitekrazy1
Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up. It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account. There are times I like to mess with Project 5. No I have to search my storage devices instead of getting it here. It's only a very small rant.
Maybe you're just unfavored. My account goes back to Pro 8 :)
Mine now goes back to 5. Who's favored now?
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Seth Kellogg [Cakewalk]
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Re: New Cakewalk Store coming tomorrow
2014/12/16 13:52:29
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kitekrazy1
Seth Kellogg [Cakewalk]
kitekrazy1
Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up. It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account. There are times I like to mess with Project 5. No I have to search my storage devices instead of getting it here. It's only a very small rant.
Instead of ranting you could just reach out to us and we'll make sure your account is fixed once the dust has settled. I can see all your purchases back to SONAR 3.
Wow! A little defensive are we? Did you use to work for EastWest? That would be a typical response from them. It was a SMALL rant. Geez.
Rants, even small ones, don't help the transition process and the reason this thread was posted in the first place. Ranting derails threads. Period. If you have a problem please bring it up with me via PM so that this thread is kept free of personal drama.
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perfectprint
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Re: New Cakewalk Store coming tomorrow
2014/12/16 14:02:25
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"We invite you to check out the store and leave us feedback on this thread about your experience. We'll work to fix any issues as fast as possible."
it wasnt even a rant. he just used the word while giving feedback. what the **** kind of timeframe is 'once the dust has settled' anyway? Talk about derailing threads.
Im out of here.
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Andrew Rossa
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Re: New Cakewalk Store coming tomorrow
2014/12/16 14:16:16
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Thanks for the feedback so far. We are busy trying to address issues as we see them come up. The store is now live and taking orders. http://www.cleverbridge.com/1244/catalog/catalog.1307/ It's being hosted by Cleverbridge for now but will transfer over to shop.cakewalk.com later this week. Again, appreciate all the feedback and help in trying to make this the best experience.
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Andrew Rossa
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Re: New Cakewalk Store coming tomorrow
2014/12/16 14:17:03
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Echojester
Also I don't see we're we get instant best pricing for upgrades.upgrade options look the same.
What version of SONAR do you have and what are you looking to upgrade to? Did you get asked to login to SSO prior to hitting the SONAR store page.
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Paul P
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Re: New Cakewalk Store coming tomorrow
2014/12/16 14:32:25
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Is this new store only being tried out on certain customers ?
I just logged into my account and it's just the same as it's always been. Not that I mind.
SSO says I'm logged in.
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kday
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Re: New Cakewalk Store coming tomorrow
2014/12/16 14:52:45
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It would be foolish of Cakewalk to not offer X4 before their Christmas holiday when folks budget and expect to spend money on gifts and presents.
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BobF
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Re: New Cakewalk Store coming tomorrow
2014/12/16 14:53:19
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kitekrazy1
rfreeze
kitekrazy1
Looks like any information before X1 was dumped. Previous versions of Sonar or anything do not show up. It's always good to archive serial #, software, emails just in case webmaster decides what to dump. Sometimes it can be your whole account. There are times I like to mess with Project 5. No I have to search my storage devices instead of getting it here. It's only a very small rant.
Maybe you're just unfavored. My account goes back to Pro 8 :)
Mine now goes back to 5. Who's favored now?
Which 5?
Bob -- Angels are crying because truth has died ...Illegitimi non carborundum --Studio One Pro / i7-6700@3.80GHZ, 32GB Win 10 Pro x64 Roland FA06, LX61+, Fishman Tripleplay, FaderPort, US-16x08 + ARC2.5/Event PS8s Waves Gold/IKM Max/Nomad Factory IS3/K11U
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stickman393
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Re: New Cakewalk Store coming tomorrow
2014/12/16 14:53:46
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kday
It would be foolish of Cakewalk to not offer X4 before their Christmas holiday when folks budget and expect to spend money on gifts and presents.
More foolish to release a product before it is stable. I look at this as a good thing: Chances are they are working on something substantial.
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BobF
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Re: New Cakewalk Store coming tomorrow
2014/12/16 14:55:16
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I would prefer to see X3f and maybe X3g before X4.
Bob -- Angels are crying because truth has died ...Illegitimi non carborundum --Studio One Pro / i7-6700@3.80GHZ, 32GB Win 10 Pro x64 Roland FA06, LX61+, Fishman Tripleplay, FaderPort, US-16x08 + ARC2.5/Event PS8s Waves Gold/IKM Max/Nomad Factory IS3/K11U
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Andrew Rossa
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Re: New Cakewalk Store coming tomorrow
2014/12/16 15:12:32
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musicroom
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Re: New Cakewalk Store coming tomorrow
2014/12/16 15:34:31
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I like the clean look. Nice.
Maybe this was mentioned, if not, seeing dates of purchase could be helpful...
Thanks
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Pragi
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Re: New Cakewalk Store coming tomorrow
2014/12/16 16:06:39
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Ryan Munnis [Cakewalk]
Pragi
Hi ,Ryan and Andrew,
basically I can understand your enthusiasm fpr the sso .
But I´m really a bit sceptical since my products of the "old " cakewalk store
have not been transfered to the new one.
I don´t want to bore you with the whole story (Ryan is informed ),
but I pray that my old store account will not be deleted before all my products were transfered
to the new one.
Even I would have liked to get an answer about my last questions via pm
about this theme, which were ignored.
best regards anf good luck
Pragi
Please give your account a looksie when you get a chance. It should pull in your previous product history now.
Hi Ryan, it looks(ie)  like their are all products I bought now in my new store account. I´m simply happy! Thanks a lot! Pragi
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Gone!! 
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Re: New Cakewalk Store coming tomorrow
2014/12/16 16:08:26
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Andrew Rossa [Cakewalk]
We have a whole bunch of specials coming up this week to celebrate the holidays (it won't be X4 though). That sounds good :) (not the X4 thing though, lol) like how the shop puts things in my currency now '2 thumbs up' Can't really see anything wrong with it, and I'm sure any issues will come out in the wash
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Gone!!
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Re: New Cakewalk Store coming tomorrow
2014/12/16 16:12:25
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Paul P
Is this new store only being tried out on certain customers ?
I just logged into my account and it's just the same as it's always been. Not that I mind.
SSO says I'm logged in.
I got the same old sometimes, I think it depended on what you clicked, how you got there, if you click on the link in the very first post it should take you to the new premises, least it does for me
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Andrew Rossa
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Re: New Cakewalk Store coming tomorrow
2014/12/16 16:34:32
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For anyone who has completed a purchase, definitely let us know how the experience was from start to finish and any trouble points. Goes double for upgrades to SONAR. We'd like a great experience for upgraders that shows them their qualifying process based on their product ownership.
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Bristol_Jonesey
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Re: New Cakewalk Store coming tomorrow
2014/12/16 16:47:33
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I like the look & the layout, but it didn't like my debit card for some reason - I ended up having to use Paypal
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Andrew Rossa
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Re: New Cakewalk Store coming tomorrow
2014/12/16 16:49:55
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Bristol_Jonesey
I like the look & the layout, but it didn't like my debit card for some reason - I ended up having to use Paypal
You just put the order in?
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Bristol_Jonesey
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Re: New Cakewalk Store coming tomorrow
2014/12/16 17:19:10
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Yes Andrew, about an hour ago
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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