Helpful ReplyLockedHello from BandLab [Updated 21/3/2018]

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ch.huey
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Re: Hello from BandLab 2018/03/23 03:52:15 (permalink) ☄ Helpfulby iRelevant 2018/03/23 09:16:44
abacab
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abacab
I think it would be good to see some clarity around the authorization procedures for legacy Cakewalk products, if the user chooses not to activate a BandLab account.
 
For example, what if the user gets a new PC and wants to install the old Sonar, but doesn't have a BandLab account?  How will the activation work in this case?


It's no longer Cakewalk. You either join Bandlab to access whatever they put in place, or you cut the ties and move on, at least that's how I'm seeing it. Bandlab will let you crossgrade to whatever the new product is for free, once.
The "legacy products" are on your CD's that you purchased years ago . . . then, when they went to the Command Center model it was all about online authorization and download . . . that site will be gone, and I haven't seen any indication that Bandlab intends to recreate the ability to download X1, X2, X3 etc . . . if you really need to have those anyways.




That's just your interpretation. 
 
Noel said we could keep using the legacy products forever, and the activation servers would remain active.  If that was to change we would be provided with an offline activation method at that time.  There are multiple posts that support this fact in the forums.
 
Personally I could care less.  I have a BandLab account and plan to keep current.  I'm just weary of all the whining, and would like this cleared up so that my inbox doesn't get filled up with crap posts about this issue.


 
Post Edited:

Original Question:

Me: "Blah blah... What about Sonar Platinum authorizations with the server switch?"


Me: "blah blah... Cakewalk Command Center, which connects remotely to a server to authenticate my installation when I login with my email account (now associated with Bandlab as well as Cakewalk, a migration I understand has taken place), will continue to function as it was - it will just now be rerouted to a server that Bandlab hosts?"

Person with Answer:
"Yes,  once the account migration is complete, the activation server process can start using the BandLab database. Nothing will change WRT existing activation's during or after the transition to BandLab. SONAR and all the connected products that use the Command Center and the associated "offline" process for activation will remain the same. They were and still are the only "existing activation's." This is why it is important for any user planning on continuing to use SONAR HS/Artist/Professional or Platinum create a BandLab account."

Problem solved.  

So yes, Sonar Platinum will be routed to the new servers through the Command Center automatically.

 
post edited by ch.huey - 2018/03/23 19:33:57
Colin & Lyn Duo
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Re: Hello from BandLab 2018/03/23 05:15:39 (permalink)
As I am self taught I started with cakewalk because it was very user friendly. Its very pleasing to know that your company has taken over the cakewalk platform. I am looking forward to working with you all at Bandlab Technologies Cakewalk
Gmichaelhall
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Re: Hello from BandLab 2018/03/23 05:22:00 (permalink) ☄ Helpfulby Frank Harvey 2018/03/23 09:08:29
EXACTLY. I was of the understanding that we would be receiving some type of off line auth code to keep the current version running.
While I'm thrilled by the BandLab potential and generous cross grade offer, that in and of itself means nothing with respect to the Splat software that is imperative to me.
If there is no plan in place to ensure I have access to the current version I have paid for and have relied upon for a multitude of tasks including files storage management, then my confidence with a totally new DAW from a totally new company who has neglected to consider or address this makes me very nervous about the next stage of development. In all honesty, I don't even see 1 blog article on BANDLAB website even mentioning Sonar let alone a thorough concise FAQ that covers all the bases regarding Sonar or whatever its future form will be. Right now it all feels like data mining and no real straight forward vernacular. I'll remain optimistic for now.
cparmerlee
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Re: Hello from BandLab 2018/03/23 05:26:17 (permalink)
Gmichaelhall
... my confidence with a totally new DAW from a totally new company who has neglected to consider or address this makes me very nervous about the next stage of development.

I doubt it will be a "totally new DAW".  Meng said they want to get up and running quickly.  That suggests minimal change initially beyond the essential branding needed for the launch.
Gmichaelhall
In all honesty, I don't even see 1 blog article on BANDLAB website even mentioning Sonar let alone a thorough concise FAQ that covers all the bases regarding Sonar or whatever its future form will be.

It isn't announced yet.  Of course there are no articles detailing the unannounced product.  If there were, then it wouldn't be unannounced, would it?

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Gmichaelhall
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Re: Hello from BandLab 2018/03/23 05:39:08 (permalink)
I get that -HOWEVER, it's reasonable to presume that since organisers at BandLab took to an email campaign for CW users to sign up, that there would some sort of header or banner stating something clever like "Important news for CW users coming soon" etc. Like anyone, I can be played for a fool on the odd occasion but it's rarer to expect me to suffer foolishness or a fool. The request for my subscription/personal details to a new site accompanied by a bullets memo/faq is not unreasonable to expect. It's just not a smooth move, a little tact and give in return for getting goes a long way.
Majic
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Re: Hello from BandLab 2018/03/23 07:25:03 (permalink)
I'll join the chorus thanking BandLab for rescuing SONAR, and express my earnest hope that the transition will go as smoothly as possible for all concerned.
 
Especially me.

Enjoy the time you've got, because it's all the time you get.
Gmichaelhall
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Re: Hello from BandLab 2018/03/23 09:05:38 (permalink)
Majic
I'll join the chorus thanking BandLab for rescuing SONAR, and express my earnest hope that the transition will go as smoothly as possible for all concerned.
 
Especially me.

OK, especially you but definitely me too, and that other guy freaked out about the Authorisation concern too! 😬 🙃🤞
astaub
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Re: Hello from BandLab 2018/03/23 09:39:55 (permalink)
Hello Mr. Meng. I signed up with BandLab. I have the impression that I'm on the right track now. I hope that in the future more languages ​​will be supported to communicate on your community, my people often speak German.

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mudgel
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Re: Hello from BandLab 2018/03/23 13:19:20 (permalink)
The promise for an offline registration was made conditional and n the servers being unavailable for authorisation as per the current method. It on,y effects Sonar post 2016/01 is Platinum st al.

Now that BandLab have stepped in there is no need for such a cold tingency as th first order of business will be to offer a free crossgrade to all Sonar users. That new product will have its own authorisation scheme which may or may not be the same as per Sonar Platinum. Either way those processes will be in the hands of BandLab and so will be as secure as any online authorisation currently available and which have worked fine ne for the time since Sonar post X3 was released in Jan 2016.

Given those considerations I can’t see why all the angst about future authorisation when it is a non issue.

Just relax and let them get you n with making the first release, and we’ll have something to work with and get an idea about how things might go in the future.

Mike V. (MUDGEL)

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GMGM
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Re: Hello from BandLab 2018/03/23 13:38:47 (permalink) ☄ Helpfulby ch.huey 2018/03/23 14:46:14
Many of us downloaded all of the installers available in the cake store, along with serial numbers.
 
Does that not cover us offline installation?

 
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JadedWings
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Re: Hello from BandLab 2018/03/23 13:43:32 (permalink)
First off, think it's very rude that you ''Bandlab'' wind down the legacy server. I was very very dissapointed that Gibson had screwed us over and had made my mind up about the continuation of Sonar I was eventually OK with the fact that I couldn't get any updates anymore! even though I spend over 500 dollars on the Sonar and lifetime upgrades. 
 
Sonar would work for me in it's current state for the upcoming years untill I would be looking out for a new DAW.
I am convinced that it would AT least be fair to give the users a choice to stay with the last version of Sonar or
make a transition to your product, instead you made this decision for us assuming we/I want this.
 
Ron
 
 
scook
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Re: Hello from BandLab 2018/03/23 13:56:00 (permalink)
The activation process will not change. Noel's post made it very clear:
Noel Borthwick [Cakewalk]
...nothing is going to happen to existing activation's during or after the transition to BandLab. If you choose the reinstall the software the same activation process with apply as before.

What will change is the server maintaining your account information the activation process uses.
ch.huey
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Re: Hello from BandLab 2018/03/23 14:35:35 (permalink) ☄ Helpfulby abacab 2018/03/24 00:38:23
Post Edited:

Original Question:

Me: "Blah blah... What about Sonar Platinum authorizations with the server switch?"


Me: "blah blah... Cakewalk Command Center, which connects remotely to a server to authenticate my installation when I login with my email account (now associated with Bandlab as well as Cakewalk, a migration I understand has taken place), will continue to function as it was - it will just now be rerouted to a server that Bandlab hosts?"

Person with Answer:
"Yes,  once the account migration is complete, the activation server process can start using the BandLab database. Nothing will change WRT existing activation's during or after the transition to BandLab. SONAR and all the connected products that use the Command Center and the associated "offline" process for activation will remain the same. They were and still are the only "existing activation's." This is why it is important for any user planning on continuing to use SONAR HS/Artist/Professional or Platinum create a BandLab account."

Problem solved.  

So yes, Sonar Platinum will be routed to the new servers through the Command Center automatically.
 
 

 

 
post edited by ch.huey - 2018/03/23 19:34:25
ch.huey
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Re: Hello from BandLab 2018/03/23 14:46:06 (permalink) ☄ Helpfulby GMGM 2018/03/23 15:31:08
GMGM
Many of us downloaded all of the installers available in the cake store, along with serial numbers.
 
Does that not cover us offline installation?

Post Edited:

Original Question:

Me: "Blah blah... What about Sonar Platinum authorizations with the server switch?"


Me: "blah blah... Cakewalk Command Center, which connects remotely to a server to authenticate my installation when I login with my email account (now associated with Bandlab as well as Cakewalk, a migration I understand has taken place), will continue to function as it was - it will just now be rerouted to a server that Bandlab hosts?"

Person with Answer:
"Yes,  once the account migration is complete, the activation server process can start using the BandLab database. Nothing will change WRT existing activation's during or after the transition to BandLab. SONAR and all the connected products that use the Command Center and the associated "offline" process for activation will remain the same. They were and still are the only "existing activation's." This is why it is important for any user planning on continuing to use SONAR HS/Artist/Professional or Platinum create a BandLab account."

Problem solved.  

So yes, Sonar Platinum will be routed to the new servers through the Command Center automatically.

 

 
post edited by ch.huey - 2018/03/23 19:34:42
MandolinPicker
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Re: Hello from BandLab 2018/03/23 15:26:19 (permalink)
I take it no one here is into gaming. If you were, you would know that companies shut down servers all the time. The games that run perfectly fine but need to talk to the 'mothership' just to run - well they don't run anymore. And the game you paid for doesn't work - period. There have even been those intelligent folks who then set up their own server to allow folks to keep  playing (often at no charge), and the game companies force these to be shut down as well. It's illegal.
 
You have license to use the software. You don't own it - no matter how much you paid for it. Doesn't matter if your livelihood depends on it. Doesn't matter if you are a hobbyist. Any company that owns the software can shut down any of their servers at any time, even if it is required for your licensed software to run. They can do this and it is perfectly legal. They own it - not you.
 
The folks at BandLab have said that they intend to keep the servers running for authorization of older software. That cost them money. They are not required to do it as they didn't purchase the company Cakewalk (so there is no legal obligation to take on the debts and promises of the business "Cakewalk"). You have no say in the matter - you don't own anything. You want a say in things - purchase the company next time. Then you would own the software, the obligations and the debt of the company and have a say in its operations. 
 
But alas you didn't purchase Cakewalk. But neither did Meng. He purchased the IP assets. Much like a company that buys the furniture of a business in bankruptcy. Just because you buy a desk and filing cabinet doesn't mean you take on the debts and obligations of that company.
 
Also, don't forget that if you try to circumvent the authorization you can be charged with a crime.
 
This is the word of software we live in. Don't like it - tough. Society has decided (for better or worse) they no longer want to own anything.
 
Adjust.

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Midiboy
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Re: Hello from BandLab 2018/03/23 15:39:18 (permalink)
Just a side note to your game / server analogy...while it may be true for MOST games you don't own them, just the license to use them, this is NOT true for CD Project Red games.  They hate that model.  When you buy a game from them, you own it.  No matter what.  They don't even put DRM on their games.
 
(They make the Witcher series)
 
I know...just a side note in case you are game looking for a game to actually own. (That is unless you buy it from Steam...you should buy it from gog.com as they are the sister company of CD Project Red). 

----
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ch.huey
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Re: Hello from BandLab 2018/03/23 15:42:41 (permalink) ☄ Helpfulby abacab 2018/03/24 00:39:20
scook
The activation process will not change. Noel's post made it very clear:
Noel Borthwick [Cakewalk]
...nothing is going to happen to existing activation's during or after the transition to BandLab. If you choose the reinstall the software the same activation process with apply as before.

What will change is the server maintaining your account information the activation process uses.




Post Edited:

Original Question:

Me: "Blah blah... What about Sonar Platinum authorizations with the server switch?"


Me: "blah blah... Cakewalk Command Center, which connects remotely to a server to authenticate my installation when I login with my email account (now associated with Bandlab as well as Cakewalk, a migration I understand has taken place), will continue to function as it was - it will just now be rerouted to a server that Bandlab hosts?"

Person with Answer:
"Yes,  once the account migration is complete, the activation server process can start using the BandLab database. Nothing will change WRT existing activation's during or after the transition to BandLab. SONAR and all the connected products that use the Command Center and the associated "offline" process for activation will remain the same. They were and still are the only "existing activation's." This is why it is important for any user planning on continuing to use SONAR HS/Artist/Professional or Platinum create a BandLab account."

Problem solved.  

So yes, Sonar Platinum will be routed to the new servers through the Command Center automatically.
 

 

 
post edited by ch.huey - 2018/03/23 19:35:21
John T
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Re: Hello from BandLab 2018/03/23 15:50:59 (permalink)
In the future, some things will be different, and some things will be the same. Some of the things that are different will be very different, and some of the things that are different will be only slightly different. There will be other degrees of difference between those two extremes too.

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scook
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Re: Hello from BandLab 2018/03/23 16:14:03 (permalink)
I do not believe a Cakewalk website FAQ trumps the EULA but that would be a matter for the courts. WRT SONAR activation the post from BandLab's Senior Management is unambiguous.
SandlinJohn
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Re: Hello from BandLab 2018/03/23 16:20:21 (permalink) ☄ Helpfulby ch.huey 2018/03/23 16:39:44
JadedWings
First off, think it's very rude that you ''Bandlab'' wind down the legacy server. I was very very dissapointed that Gibson had screwed us over and had made my mind up about the continuation of Sonar I was eventually OK with the fact that I couldn't get any updates anymore! even though I spend over 500 dollars on the Sonar and lifetime upgrades. 
 
Sonar would work for me in it's current state for the upcoming years untill I would be looking out for a new DAW.
I am convinced that it would AT least be fair to give the users a choice to stay with the last version of Sonar or
make a transition to your product, instead you made this decision for us assuming we/I want this.
 
Ron

Winding down the Legacy Servers is not the same as saying the authorization process will be stopped. We'll have to see what exactly BandLab means by this change.
 
It could be the servers will be shutdown and the software running there now will be migrated to a new server (or farm of servers), or it could mean the "Offline Solution" will be offered. It could mean that a code upgrade to Command Center will be needed so that Command Center points to the new authentication services, or no longer needs to. Or it could kill all existing 2015+ SONAR installs. We don't know any of this yet so it is too early to be condemning BandLab for this. It is also too early to praise this action as well. We don't know enough either way.

However, Meng has been generally transparent and forthcoming. As long as your instance of SONAR continues to work, use it. Once the dust settles and we know what is real and true we must reassess where we are and if there is something to complain about. After that, complain if warranted.

We should certainly be able to voice our concern and expectations right now, but the doom and gloom does no one any good. Noel Borthwick works for BandLab and is also the one that told us that a solution to keep using SONAR would be provided in the event the Authorization Service is shutdown. We have to see how this pans out, but I'd give him the benefit of the doubt for now, and to BandLab in general as well.

Paint me "Cautiously Optimistic."
 
Calling BandLab rude before we know what outcome results from the changes is itself rude. You can ask for explicit confirmations without being rude. Offer instead that you EXPECT that existing SONAR users will CONTINUE to be able to USE it. I certainly expect this. I also look forward to the opportunity to migrate to the new DAW as yet unnamed (beyond the moniker TDFKAS) if it turns out to be a viable choice. Especially if we get the needed code fixes that bring long term stability to those projects that currently crash SONAR. If I don't like the new TDFKAS I should be able and expect to be able to stick with the SONAR I use now. I expect BandLab to do what is necessary to fulfill Noel's promise in that regard.

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scook
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Re: Hello from BandLab 2018/03/23 16:50:40 (permalink) ☄ Helpfulby ch.huey 2018/03/23 16:54:59
ch.huey
scook
The activation process will not change. Noel's post made it very clear:
Noel Borthwick [Cakewalk]
...nothing is going to happen to existing activation's during or after the transition to BandLab. If you choose the reinstall the software the same activation process with apply as before.

What will change is the server maintaining your account information the activation process uses.




So are you saying that Cakewalk Command Center, which connects remotely to a server to authenticate my installation when I login with my email account (now associated with Bandlab as well as Cakewalk, a migration I understand has taken place), will continue to function as it was - it will just now be rerouted to a server that Bandlab hosts?

Yes,  once the account migration is complete, the activation server process can start using the BandLab database. Nothing will change WRT existing activation's during or after the transition to BandLab. SONAR and all the connected products that use the Command Center and the associated "offline" process for activation will remain the same. They were and still are the only "existing activation's." This is why it is important for any user planning on continuing to use SONAR HS/Artist/Professional or Platinum create a BandLab account.
 
 
ch.huey
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Re: Hello from BandLab 2018/03/23 17:01:22 (permalink) ☄ Helpfulby abacab 2018/03/24 00:40:47
scook
ch.huey
scook
The activation process will not change. Noel's post made it very clear:
Noel Borthwick [Cakewalk]
...nothing is going to happen to existing activation's during or after the transition to BandLab. If you choose the reinstall the software the same activation process with apply as before.

What will change is the server maintaining your account information the activation process uses.




So are you saying that Cakewalk Command Center, which connects remotely to a server to authenticate my installation when I login with my email account (now associated with Bandlab as well as Cakewalk, a migration I understand has taken place), will continue to function as it was - it will just now be rerouted to a server that Bandlab hosts?

Yes,  once the account migration is complete, the server process can start using the BandLab database. Nothing will change WRT existing activation's during or after the transition to BandLab. SONAR and all the connected products that use the Command Center and the associated "offline" process for activation will remain the same. They were and still are the only existing activation's at this time. This is why it is important for any user planning on continuing to use SONAR HS/Artist/Professional or Platinum create a BandLab account.
 
 


THANK YOU. I am beside myself with joy at that answer, seriously. That removes so much doubt and uncertainty.
 
Might I suggest you add that as a footnote to Meng's initial post if possible so anyone can easily find it?
 
It is not as clear as it may seem to those who already know, and I don't think I'm the only one who needs it explicitly spelled out. I understand this is a time of transition for Bandlab, but I need to focus on what's on my plate, Sonar Platinum and my projects, which is my priority, and I think many other people are in the same position. I look forward to the new program, but activation on the current program if it's being migrated to new servers is more important than what may be in the new program.
 
Thank you sincerely for clearing that up.

 
scook
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Re: Hello from BandLab 2018/03/23 17:08:26 (permalink)
I do not feel comfortable modifying Meng's post. I do believe he reads all the posts in this thread.
MandolinPicker
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Re: Hello from BandLab 2018/03/23 17:34:24 (permalink)
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c) Authorization/ de-authorization of software. Software may automatically connect to server periodically to verify
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De-authorized software degrades or reverts to “demo mode” where user can run software but cannot save or export
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3. OWNERSHIP OF THE PRODUCT. Portions of the Product incorporate certain material proprietary to third parties.
Cakewalk and licensors of Cakewalk own and will retain all title, copyright, trademark and other proprietary rights in and to
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provided in this Agreement. You understand and agree as follows:
3.1. You may NOT make any copies of all or any part of the Product except for archival copies of the computer software
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Re: Hello from BandLab 2018/03/23 17:36:04 (permalink)
56 LICENSE AGREEMENT
4. INSTRUMENT CONTENT
4.1 The audio samples, recorded sounds, programs, MIDI patterns used by any instrument (“instrument content”) included
with the Product remain the property of Licensor and are licensed, not sold, to you for use on your computer.
4.2 The Licensee may modify the instrument content. LICENSEE MAY USE THE INSTRUMENT CONTENT FOR
COMMERCIAL PURPOSES WITHIN MUSICAL COMPOSITIONS.
4.3. This license expressly forbids resale, re licensing or other distribution of the instrument content, either as they exist on
these discs, or any modification thereof. You cannot sell, loan, rent, lease, assign or transfer all or any of the enclosed sounds
to another user, or for use in any competitive product.
5. DEMO or THIRD PARTY DEMO CONTENT RESTRICTIONS. Unless specified elsewhere in your product package, the
following restrictions apply to all digitally recorded sounds, MIDI or Cakewalk-format song files or rhythm patterns, and
printed or digitally reproduced sheet music contained in the product package (the “demo content”): All demo content is
protected by copyright and owned by Cakewalk or other parties that have licensed these works to Cakewalk. Any duplication,
adaptation, or arrangement of the demo content without written consent of the owner is an infringement of U.S. or foreign
copyright law and subject to the penalties and liabilities provided therein. You may not synchronize the demo content with
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"Got time to breath, got time for music!"- Briscoe Darling, Jr.
 
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Re: Hello from BandLab 2018/03/23 17:36:45 (permalink)
7.2. Limitations on Warranties. THE EXPRESS WARRANTY SET FORTH IN THIS ARTICLE 7 IS THE ONLY
WARRANTY GIVEN BY CAKEWALK WITH RESPECT TO THE ENTIRE PRODUCT; CAKEWALK MAKES NO
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ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND
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LICENSE AGREEMENT 57
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YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT, UNDERSTAND IT AND AGREE TO
BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND
EXCLUSIVE STATEMENT OF THE LICENSE AGREEMENT BETWEEN YOU AND CAKEWALK WHICH
SUPERSEDES ANY PROPOSALS, OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER
COMMUNICATIONS BETWEEN YOU AND CAKEWALK RELATING TO THE SUBJECT MATTER OF THIS
LICENSE AGREEMENT.
 

The Mandolin Picker
"Bless your hearts... and all your vital organs" - John Duffy
 
"Got time to breath, got time for music!"- Briscoe Darling, Jr.
 
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Re: Hello from BandLab 2018/03/23 18:32:19 (permalink)
There is an element of wandering here please keep on track with the original post and updates.

Licencing is subject to change, as Bandlab have only purchased the intellectual property and code base of Cakewalk Inc. and Not Cakewalk Inc.

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Re: Hello from BandLab 2018/03/23 18:54:59 (permalink) ☄ Helpfulby ch.huey 2018/03/23 18:57:48
Hi Bandlab,
 
I follow this thread almost every day, but I can see my requests for VS700 support will just get buried in the BS back/forth speculations.
 
PLEASE CAN WE HAVE FURTHER VS700 SUPPORT!
 
I think I'll just keep posting this request day after day until something happens.
Thanks!
Dave
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Re: Hello from BandLab 2018/03/23 19:04:51 (permalink)
poetnprophet
Hi Bandlab,
 
I follow this thread almost every day, but I can see my requests for VS700 support will just get buried in the BS back/forth speculations.
 
PLEASE CAN WE HAVE FURTHER VS700 SUPPORT!
 
I think I'll just keep posting this request day after day until something happens.
Thanks!
Dave


The VS700 was never a Cakewalk designed or Manufactured product it was made and supported by Roland, they just used the Cakewalk name badge when they owned Cakewalk, one could almost be tempted to say they exploited the name, but probably not wise to do so.  Persistently asking here will in all seriousness get you no where talk to the company that originated it Roland Corporation.   Further post on this product may be subject to deletion for being off topic. 

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Re: Hello from BandLab 2018/03/23 19:39:44 (permalink)
So if the vs 700 is a taboo , then can we expect a dedicated surface for sonar ? Or deeper integration with avod artist serie for exemple ?

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