bladetragic


Cool. Are there any additional steps we need to take to properly enroll or have we automatically been enrolled as X2 Producer owners already???

Might want to look back through this thread -
While enrollment doesn't appear to be "automatic", it doesn't appear that enrolling / signing up for the newsletters provide consistent results, either...
 
Having said that, X2 (and X1) ARE cool software packages!

cakewalknews=cakewalk.com@cakewalknews.cakewalk.com is the email address I got the email from if you want to safe list it.

Yep! 
If you do not recieve the newsletters it's most likely due to your own spam filter.
cakewalknews@cakewalk.com is the adress that should be added to the safe list.

Best Regards
Ludvig
 

Ludvig


Yep! 
If you do not recieve the newsletters it's most likely due to your own spam filter.
cakewalknews@cakewalk.com is the adress that should be added to the safe list.

Best Regards
Ludvig
 

As I posted in my tech support e-mail reply -
 
As you are aware from the forum postings, this is not an isolated case.
Many of us are experiencing these issues, with similar "symptoms" -
 
We receive the tech support responses and Cakewalk registration/serial number information, but are NOT receiving any of the newsletters or announcements.  In my case, the e-mail provider spam filters are on the lowest possible setting, and my e-mail client (I use MS Outlook) saves any e-mail ID'd as spam in a folder that I can review - nothing is automatically deleted, yet nothing shows up in the folders from Cakewalk.
 
Since so many of us have been having this problem for so long, perhaps it would be a good idea to send and trace a test message to the affected accounts, then let us know, either on the forums or via tech support e-mails, where the issue may lie.
 
This is a "common enough" issue that it appears to be more than just simple spam filter settings for the end users.
And while I'm sure some would consider this issue trivial, many of affected have spent a lot of money with Cakewalk for many years, so it would be nice to be part of the "I received it, too" crowd...
 
Thanks!

Andrew Rossa [Cakewalk
]

For those customers having an issue receiving emails, please send me a PM with your email address and I will try to sort it out. In the meantime, we will continue to post new updates to the content club on the forum.

-Andrew 

 Andrew Rossa : Recipient cannot or decides not to receive PM. 

 What the ?

Cheers,
Jerry 

Edit formating

joakes

Andrew Rossa [Cakewalk
]

For those customers having an issue receiving emails, please send me a PM with your email address and I will try to sort it out. In the meantime, we will continue to post new updates to the content club on the forum.

-Andrew 

 Andrew Rossa : Recipient cannot or decides not to receive PM. 

What the ?

Cheers,
Jerry 

Edit formating

 PMs unlocked.

I have been around long enough and have followed this very topic on numerous threads to realize it's not someone's spam filter. The fact is this: Some people will not get Cakewalk's advertisements or special's emails no matter what they do!

There is some kind of glitch with the emailing software that Cake uses. It seems to do alright sending out reg numbers and stuff like that, but when trying to get the word out about advertisements and specials that's when the trouble starts. 
Only guessing here, but since it seems to be the same people all the time, check to see if the software is erroneously placing them on the 'I Do Not Want To Be On Mailing List" data base instead of the correct list, thus stopping the program from generating an email for that person. 

I went through the signup procedure and it told me I was not subscribed. So I went through the subscribe procedure. I don't know if I will be one of the people who do not receive newsletters but, I did not receive a confirmation email about subscribing... which is suspicious. Did anyone else get a confirmation email?

OMG, I think I know. Ridiculous.

 
Really, it is.
 
J

You've lured me back. Convince me to stay...;) MDK

LOL..

I PM'd Andrew, as requested....

here is the result...

---

 Andrew Rossa [Cakewalk] : Inbox is full. Private Message will be delivered automatically once the recipient cleans up his inbox.

This is the response I receive when I try to send a PM to Andrew:

Result of PM delivery:

---

 Andrew Rossa : Recipient cannot or decides not to receive PM.
Tried again by adding " [Cakewalk]" to name:

Result of PM delivery:

---

•  Andrew Rossa [Cakewalk] : Inbox is full. Private Message will be delivered automatically once the recipient cleans up his inbox.

I have a suggestion for a future 'gimme' - how about Cakewalk stickers?

I remember way back when Sequential Circuits was one of the first to have these and I think I recall a 12 Tone sticker with a happy walking keyboard in trucking mode.

Nowadays I get some with Live and NI gear, but that's about it.

I did buy a Sonar X1 coffee mug, but nothing says tacky like a sticker.

I don't seem to be able to get it to work.

Same here. Signed up - no emails. Tried to PM Andrew - Mailbox full. 

Annoying.