New SONAR X2 Producer Content Club

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Dave King
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Re:New SONAR X2 Producer Content Club 2012/10/09 18:53:30 (permalink)
They seem to have some kind of flaw with their marketing email system.
 
I receive emails from them when I purchase a product and get registration codes, etc.  But I never receive any emails announcing products or updates or special offers.  I've contacted them abou this several times over the years.  They say the problem is fixed but it never is.  I don't get it.  Nevertheless, I am still a loyal customer.

Dave King
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#61
cclarry
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Re:New SONAR X2 Producer Content Club 2012/10/09 19:06:36 (permalink)
Dave King


They seem to have some kind of flaw with their marketing email system.
 
I receive emails from them when I purchase a product and get registration codes, etc.  But I never receive any emails announcing products or updates or special offers.  I've contacted them abou this several times over the years.  They say the problem is fixed but it never is.  I don't get it.  Nevertheless, I am still a loyal customer.

+1


I haven't gotten a single email, other then when I contact Customer Service or buy something from the store...in 8 years...


I've been assured I'm on the list...repeatedly, have signed up COUNTLESS times, but never see an email...


I didn't even get the email telling me that my "FREE" upgrade to X2 was available...which I was supposed to get when
it was ready for download... I had to find out from Andrews posting of the info here in the forum...so, if not for THIS forum..


I'd still be waiting for my "download instructions"....that's really not good...as not everyone frequents this forum...

As long as the Content arrives in my account..as I said...I'm good....


#62
Dave King
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Re:New SONAR X2 Producer Content Club 2012/10/09 19:11:25 (permalink)
I hear ya.

Dave King
www.davekingmusic.com

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#63
Andrew Rossa
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Re:New SONAR X2 Producer Content Club 2012/10/09 21:41:22 (permalink)
Hi-

I got all the PMs so I didn't realize it was giving you a inbox full message. I have cleared it out but I did get them and we are looking into this right now.

Thanks,

Andrew
#64
jbow
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Re:New SONAR X2 Producer Content Club 2012/10/09 21:41:49 (permalink)
You know.... someone should FIX THIS or at least try and keep us posted as to the progress. I mean, really...

J

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#65
Andrew Rossa
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Re:New SONAR X2 Producer Content Club 2012/10/10 18:33:41 (permalink)
We have just updated the Content Club page with information:

http://www.cakewalk.com/p...ucer/content-club.aspx

If you already upgraded to SONAR X2 Producer, the new Loopmasters title will appear in your store account on November 1st. 

If you purchase today, you will receive the DSF Symphonic Strings with your order and the Loopmasters title will also appear in your store account on November 1st.

We are looking into the email issues and hope to figure out why some customers don't get them.

-Andrew
#66
chrisharbin
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Re:New SONAR X2 Producer Content Club 2012/10/10 19:12:24 (permalink)
cake on the trail!

i7 860/MSI mobo/8GB ram/win7x64ultimate/X2/profire 610/oxygen 61/running 48k currently.
#67
perfectprint
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Re:New SONAR X2 Producer Content Club 2012/10/10 21:04:22 (permalink)
Loopmasters currently already offers a free download of 10+ samples from each of their 121 artist series sample packs. That certainly sounds like Cakes description of "No less than 100 folders of Drums, Basses, Pads, FX, and Synths from a wide spectrum of styles. Over 1400 loops & one-shots (1.1GB)". So is this offer any different than what is already available? or are we just being convenienced with a single download? http://www.loopmasters.co.../show/56/Artist_Series

Sonar Platinum                      

#68
synkrotron
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Re:New SONAR X2 Producer Content Club 2012/10/11 01:17:45 (permalink)
Well... at least we've got the "Loops" offer out of the way. December's offering should be good ;-)

http://www.synkrotron.co.uk/
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#69
js516
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Re:New SONAR X2 Producer Content Club 2012/10/11 14:02:37 (permalink)
You mean January's offering. It's a new freebie every other month starting November.

Joe Sera
 
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#70
burkek
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Re:New SONAR X2 Producer Content Club 2012/10/11 15:26:30 (permalink)
I was hoping this was not simply going to be a re-hash of what's already freely available, or samples that have already appeared on the DVD with Future Music, Music Tech and others.

KEv

www.kevinburke.ca

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#71
Leibregime
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Re:New SONAR X2 Producer Content Club 2012/10/12 03:39:30 (permalink)
I'm a Sonar Producer owner since X1 release and haven't recieved any email too.
I never get any newsletter from cakewalk allthough it says I allready am on the list.
Random stuff happening with this.
#72
daveny5
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Re:New SONAR X2 Producer Content Club 2012/10/12 23:06:35 (permalink)
I think Sonar is a good value for the money. I would have gone for Pro Tools years ago, but they expected you to have special hardware to use their software. Cakewalk was more open and that worked with my limited budget. I think Sonar gives you a lot of value for your money and they have proved time and time again that they really listen to their customer. We know there is a lot of diversity in the music world and Sonar gives you the ability to play in many different musical styles. So I plan to stay with Sonar and look forward to a rich future in leading edge technology for making the kind of music I like. 

Dave
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#73
myconsumerclub
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Re:New SONAR X2 Producer Content Club 2012/10/13 18:22:30 (permalink)
perhaps we will see the Neil Peart sonic reality offering for session drummer. This is what I vote for.

Samsung I7 8 mb ram windows 8 64 bit on everything x2 & X1 producer line 6 podfarm gold interface event monitors Ibanez rg 350 guitar and GA6CE classical edirol pcr 500 keystation 88 plugins out the wazoo
#74
Splat
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Re:New SONAR X2 Producer Content Club 2012/10/13 20:20:04 (permalink)
Whilst you are at it Cake please fix the forums, I mean really, how long have you been running ASPPlayground.NET 3.5 ? How many times have I mentioned this in posts? Forget line feed issues with browsers, what about hackers?

Full rant here half way through the thread.

http://forum.cakewalk.com/tm.aspx?m=2689547


Sell by date at 9000 posts. Do not feed.
@48/24 & 128 buffers latency is 367 with offset of 38.

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#75
juan47
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Re:New SONAR X2 Producer Content Club 2012/10/13 20:29:41 (permalink)
I'm not getting the emails on my current email account - which I've used since Sonar 8. I do get them, though, on an old email account I used with Cakewalk Pro Audio 9. I tried PMing Andrew and got the same block.
#76
cclarry
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Re:New SONAR X2 Producer Content Club 2012/10/14 00:19:21 (permalink)
myconsumerclub


perhaps we will see the Neil Peart sonic reality offering for session drummer. This is what I vote for.

I second the motion....


I'd LOVE to have that...


#77
Vincentsemper
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Re:New SONAR X2 Producer Content Club 2012/10/15 05:00:04 (permalink)
I'm in the same situation. I hope the Customer Service will reply very soon. The special offer will end at the end of October.
Did you contact them also by phone ? (I'm in Italy).
 
thanks
Vincent
#78
Vincentsemper
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Re:New SONAR X2 Producer Content Club 2012/10/15 05:04:42 (permalink)
Hi Andrew,
i've just bought Sonar X1 Producer on Saturday and register the license receiving back the email confirmation but i does not appear in the product list so i can't dowload Sonar x2 for free and enter in the Content Club. I wrote a couple of email to the Customer Support.  I hope they will be fast to solve the issues. Thanks Vincent.
#79
synkrotron
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Re:New SONAR X2 Producer Content Club 2012/10/15 07:47:19 (permalink)
myconsumerclub


perhaps we will see the Neil Peart sonic reality offering for session drummer. This is what I vote for.

Erm... nope... got that already




I suppose that's always going to happen though :-)

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#80
markyzno
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Re:New SONAR X2 Producer Content Club 2012/10/15 10:08:04 (permalink)
hope not! I paid full wack for that!!
myconsumerclub


perhaps we will see the Neil Peart sonic reality offering for session drummer. This is what I vote for.



Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

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#81
cclarry
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Re:New SONAR X2 Producer Content Club 2012/10/15 11:40:27 (permalink)
markyzno


hope not! I paid full wack for that!!
myconsumerclub


perhaps we will see the Neil Peart sonic reality offering for session drummer. This is what I vote for.


I'm sure it was worth every penny....but if I got it for free I certainly wouldn't complain...


#82
DaddyV
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Re:New SONAR X2 Producer Content Club 2012/10/15 15:21:34 (permalink)
The DSF Strings showed up in my acct after puchase....I'm hoping the rest do also & that I get the newsletter. There is so much to learn I need all the help I can get...Rock On

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#83
Dave King
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Re:New SONAR X2 Producer Content Club 2012/10/15 20:54:26 (permalink)
DaddyV


The DSF Strings showed up in my acct after puchase....I'm hoping the rest do also & that I get the newsletter. There is so much to learn I need all the help I can get...Rock On

I'm hoping the rest do also & that I get the newsletter.

 
What is "the rest" that you are referring to?
 
For my Sonar X2 Producer purchase, there were 13 files to download.  Are you suggesting there should be more?

Dave King
www.davekingmusic.com

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#84
DaddyV
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Re:New SONAR X2 Producer Content Club 2012/10/16 11:12:27 (permalink)
No Dave I was reffering to the free DSF strings....I think we get the free content in our download area of our acct each month, I hope so anyway?

Win 10 Pro
AMDfx-8120 Dual  Quad-core 3.10 Ghz 
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"can't you boys play any nice songs?"
#85
Splat
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Re:New SONAR X2 Producer Content Club 2012/10/16 12:04:45 (permalink)
Tried it again - are you supposed to get an email confirmation? I still get nothing (not even in my spam folder).
Please advise.

From what I see there still isn't a web page where you can see your newsletter subscription status, this is where it all falls down. I do not class the issue as fixed, this is very confusing.

Sorry to be harsh Cake but you really need to up your game when it comes to the web (with this and the forums).

Sell by date at 9000 posts. Do not feed.
@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
#86
rivers88
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Re:New SONAR X2 Producer Content Club 2012/10/17 19:06:10 (permalink)
Woo Hoo - I finally just received a newletter!

Hopefully a sign of good things to come!!

#87
jm24
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Re:New SONAR X2 Producer Content Club 2012/10/17 19:32:05 (permalink)
What is the NEWS?
#88
rivers88
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Re:New SONAR X2 Producer Content Club 2012/10/17 20:16:38 (permalink)
jm24


What is the NEWS?
"Introductory offer: New SWA Mix Clinic now available for only $19.95
Through a special arrangement with Streamworks Audio, you can buy the new SWA Mix Clinic video for a special price through October 31st. Regularly $34.95, you can download it today for only $19.95 - save $15 off the regular price. In this tutorial you will learn all you need to begin mixing great sounding songs in no time. This tutorial takes you through every stage of a song's digital development, broken down into manageable sections like drums, synths and vocal mixing.

It is based around a continuous progression of one song, so you get to hear the track progress as you watch and learn tricks and tips that will enhance your future projects. You will learn creative tricks like adding in a 'Bass Drop', parallel compression, side chaining and loads more, like learning your frequencies and using available space within the mix to get the most out of your track"
 
 ************************************************************************************
The rest was basically reminders about the current upgrade specials that end this month, plus links to X2 features on the blog ~ pretty cool stuff!
 
The BIG news, at least for me, is that I finally received a copy!!!! :)
 
 

#89
Dave King
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Re:New SONAR X2 Producer Content Club 2012/10/17 21:06:25 (permalink)
Woo Hoo - I finally just received a newletter!

 
Really???

Dave King
www.davekingmusic.com

SONAR X2 Producer 64-Bit 
StudioCat PC
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#90
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