No audio! Please help me start

you installed the drivers for it ? firstly make sure the soundcard is setup

http://www.youtube.com/watch?feature=player_embedded&v=VE5i3oFIEW8
if you haven't already

Hi Afrodrum.

If you look at the bottom of daveny5's post, he lists his system specs in detail.  I do this too, if you look at the bottom of this post.  Go into your profile and click on the Signature tab and plug that stuff in.

Most of us do that so that anytime we post some weirdness, folks don't have to hound us for some idea of what kind of system we are running - the signature ALWAYS takes care of that for us.

Many times, just reading someone's initial post and referring to their specs can offer a bunch of ideas as to what kinds of things may have caused that poster's problems.

Sooooooooooo, when you get a chance please update your profile, and also post your specs here as quickly as you can, including in this case what the status if of your interface drivers and settings.

We will do our best to help you - to do that we need this kind of info.

Thanks, 

Bob Bone

go to control panel, sound, and check that you have the edirol set as default for playback/record p.s did you download the 64 bit drivers

AHA - you have the dreaded "can't wait" syndrome, just like the rest of us :)

You DEFINITELY have some setup work to do, despite your resounding success at playing an MP3 file.

I believe we need to revisit your interface driver installation vanishing act in the middle.

I would suggest:

1.  Take a moment - order some pizza, get a hug
2.  Download the drivers again from Roland.  Maybe something there did not download cleanly
3.  Give me a hint as to what you mean when you say that your system is 'not completely finished yet'.
4. I have a hunch that when you switched to ASIO, that the reason it didn't show anything was that your ASIO drivers are not actually installed as of yet.
5.  Go get another hug OR a slice of pizza
6.  Let me know when you have the drivers downloaded again, and I will be on hand when you are ready to do their installation.  If you want, I will send you a private message with my cell, if you are in the states, and you can call me when you are ready to install your drivers.  Just say something in your post reply.

Folks in the forum help each other out with drivers and setup LOTS of times, and I am confident we can help you too.

So, I will look for a t least one post from you, that will hopefully contain some idea of what your system specs are, also telling me you have downloaded the interface drivers again from Roland, AND whether or not you want me to send you my cell, so that I can walk you through at least part of this over the phone.

Welcome to our  happy little family, by the way, 

Bob Bone

I am not that impatient, I just spent half day trying to be smart and solve problem myself. I live in Warsaw Poland, it is almost Monday here so everybody I could hug or order pizza from went to bed. Until tomorrow you are my only family.  I'm off to Roland to download driver again as instructed. Please dont go away, Bob

I am not going anywhere - I told you I would help you and meant it.

That's COOL you are in Poland.  I have been to many other places in Europe, but was never able to make it there.

So, THAT answers the question about you calling me.  I know you are 5 if not 6 hours later than me in your time zone, so I will stay with you on this as long as possible, so that you can go to sleep at least knowing that this stuff is working.

Look at my last post and once you finish downloading the drivers, please tell me that, and also give me your system specs, and tell my about the driver information.  I gave you steps to locate that on your system.

Also, do have a name  other than AfroDrum?  I am Bob

Thanks, 

Bob Bone

My name is Pawel. My system is based on some latest Intel 12core CPU, Windows7/64 ,  and 24GB RAM. I will check specs with my tech tomorrow, he is going to replace fans, video card and some other stuff that is why we call it not finished.

Now I am off to Windows Start button as instructed

I DO think I see what is happening with your installation.

We can fix this - I want to look at the driver doc for the version you are downloading, so I will wait for your post, 

Bob Bone

Seems like I should have driver provided by Roland, right?

This is EXACTLY what I thought had happened.

Now, down below I have a bunch of steps listed.  I would like you to read the WHOLE list before you start to do anything, so that you are not surprised and slow at cancelling any Windows attempt to install the wrong drivers.

OK? So, read on.  When you are ready, start going through the list of steps.  If you have any questions, go ahead and post back with them before you start going through any of the steps.

Microsoft HIJACKED the driver installation - it tries to install drivers for things when they get plugged in, and sometimes even though you want to do a custom driver install it gets hold of the process first, and in the process of it trying to help it actually shoots you in the head, so to speak.

1.  Navigate to where you downloaded the drivers for your interface (get to the folder where you put it)  If you downloaded it to the desktop then you are ok.  If it went to a folder instead - I just want you to click once on the driver install file to select it, then right-click on it and hover your mouse on the 'Send to' option.  A drop-down will open to the side and I want you to sell it to send to the desktop - this will create a shortcut for it.  I will explain why later on.

2.  Unplug ALL open windows, so that we have a clear desktop

3.  Unplug your interface.  This will take the drivers out of memory

4.  Now, double click on your driver install shortcut that you created earlier.  We are doing it this way so that we leave as much of your desktop visible as possible, and having an explorer window open just hides part of your desktop

5.  Begin the installation process for your driver.  Try to drag the window for the driver install off to the upper left of your display.  This will leave a larger portion of your desktop visible.

 I believe you said that at one point in the installation process, it tells you to plug IN the interface.  AS SOON AS YOU DO GET READY WITH YOUR MOUSE.  You will need to click FAST in the next step.

6.  AS SOON as you see Windows telling you that it is installing drivers for the new device, I WANT YOU TO CLICK ON CANCEL until that cancels.  You should then see some message that tells you that the drivers did not install.  That's ok, because your other install should still be running - it's just a little slower than windows at getting the drivers installed.

If the above all work as I am hoping, your program should continue to install the CORRECT drivers, and at the end of it all it should finish satisfactorily.  

When all is said and done with the above, I would like you to go back and look in device manager for the driver info, just like you did before, and post back to tell me what that is.

Don't worry - If any of the above FAILS, I will STILL get you up and going.  I know EXACTLY what the problem is, and we will get you past this.

Bob Bone

I like the part with being quick with mouse :-)  Failed at first attempt though ...

I am trying again. It asks me to uninstall and also restarts Windows. So it takes time

Yuck - it asks you to uninstall?

OK - this time around, when you get Windows started, just let it sit, and I will walk you through the other way of doing this.

I am assuming the restart of Windows is to get rid of the old drivers that were installed for the interface?

Bob Bone

uh oh - are you there?

Bob