Goseba
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 6:28 AM
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I have just carried out the various tasks (except the RAM tests) I mentioned. After reinstalling it is working again. Not sure when I will get a chance for music again but I will give it another go. Thanks to all those for their suggestions.
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Crg
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 9:06 AM
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(Don't tell me it is my system, all my other software works just fine). Herein lies the problem.
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frankandfree
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 9:58 AM
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If therein lies the problem, wouldn't that strengthen the assumption that Sonar's install is a fragile thing? Considering that the "other software" is foremost DAW stuff as well and works just fine? [EDIT] In fact not much is pointing at a Software problem right now, at the moment there is no strong pointer at all, I would say. From what I read, I'd first try and rule the mainboard out of the question, I've got the feeling it's the weakest part of the OP's system. Lots of mainboards had trouble with energy saving modes and wouldn't recover properly.[/EDIT] I am astonished about reading that people are expected to go through the registry after uninstall and delete some keys that are listed somewhere in this forum. If those keys are known and need to be erased to make a reinstall proper, why aren't they deleted by Sonar's uninstall? Fumbling in Windows registry is not really something Joe Enduser should be encumbered with. And I can't help this remark: Its insulting and an ad hominen attack. The resort of the intellectually challenged. is in fact ad hominem itself (if it's being directed at the person committing the initial ad hominem), so a statement like that is a sword that may cut on both sides, really. Although, the statement itself stays true nevertheless  . I don't dig the "fanboi" argument at all, it only serves to kill any discussion.
post edited by frankandfree - September 27, 10 10:14 AM
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kp
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 10:11 AM
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Technically, whether you like it or not, a "proper" Windows uninstaller should leave some user registry keys behind, in case you reinstall later. **** at MS for that, or ask CW for the SONAR unistaller to give you an option of removing everything (not to blindly do it, as you really may not want to have to go through and re-set each and every setting).
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Bristol_Jonesey
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 10:15 AM
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Considering that the "other software" is foremost DAW stuff In fairness, you don't know WHAT other software the guy's running- hence the request for clarification on that point.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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frankandfree
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 11:00 AM
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Yep, I agree on that. I'm not saying that other software is ruled out, just denying that it's somehow clear it must be the culprit. Why should I go **** at MS? I like windows. I find an option for a complete (well, as complete as possible) uninstall wouldn't be to much to ask Cakewalk to offer. If there are keys that need to be deleted in order to do a clean reinstall, the uninstaller should be able to do that is what I meant to say. CW Tech Support should also be quiet happy with that idea, I figure.
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Jim Roseberry
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 12:43 AM
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I actually just bought Cubase .... so perhaps some of the fanboys will be rid of me soon! This is not in any way meant to slam Cubase... But you do realize that there have been many issues with the 64Bit version??? Especially prior to 5.5 A couple of things that should be pointed out (not directed at anyone in particular). - If you're comparing a 32Bit host to Sonar x64, the 32Bit host isn't dealing with 'bridging' 32Bit plugins. This is definitely one potential source of problems. - Next up is the audio interface. ie: DICE-II has a flakey history with Sonar. If you go with a unit that's a proven rock-solid performer... it makes the DAW more robust. - A lot of problems with i7 DAWs (that wind up being hardware issues) are RAM related. Just because you have a "fast" machine (that boots into Windows without immediately crashing) does not mean that all is good. You need to fully test the machine to be 100% sure... FWIW, You can name any DAW... and experienced users can shoot holes in it. -Sonar is not perfect. -Cubase is not perfect -Reaper is not perfect -Live is not perfect -Logic is not perfect -DP is not perfect -ProTools is not perfect Pick your poison...  You're going to live with foibles/limitations (compromises) no matter which host software you choose. You'll find reports of complete success and others of total failure with any of the above software. One other comment about 'fast' systems. Look at the latest generation of common variety laptops. They're using i7 mobile CPUs... and should be blazing fast. But... a 3-year old Core2Duo based laptop handily out-performs said laptops (working at ultra low latency settings). So it's possible to have a fast system... that has other factors that impede DAW performance. I encourage folks to have a close/detailed look at other hosts... You may wind up with a better appreciation for Sonar
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Jim Roseberry
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 12:49 AM
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You may not want to hear this but given the information you gave in an earlier post. I would suggest dumping Comodo. I have had multiple problems with that AV on customer systems. Software works then a day or so later it doesn't. Not Sonar other applications particularly backup software and drivers. Removing Comodo and reloading the "other" software again fixed it permanently. If you are using the free version I would suggest using the Microsoft Security Essentials instead. Worth a shot and may save your investment. Good Advice!
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MatsonMusicBox
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 1:14 PM
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Hi Jim - thanks for thoughts ... yes I know they will all have their problems, I'm even aware of some of the known bugs in Cubase and expect to find a few things. But there's a difference between bugs that are more obscure and a little annoying vs. the DAW just stopping in the middle of a take or automation that was working 2 minutes ago suddenly not. I do not expect to have that level of problems in Cubase and I do have that happen in SONAR. if I'm wrong, I'll report back! I have a FF800 BTW and a Quad core 2.66 w/ 8g RAM. I'm running Win 7 64 but 32 bit SONAR and will run 32 bit Cubase.
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lfm
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 1:31 PM
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Goseba I've listed my specs before and nothing came of it. I seriously think this time was the last for me with Sonar. I have had my fill of uninstalling and reinstalling it again and again. I see. I also got some nonsense advise from Cake-support. Certain individuals are more interested putting you to work rather than doing something themselves, like carefully reading the bugreports you made with all possible details. Instead I got questions about what was already in bugreport. It took a while, but eventually I was put through to people that knew something. Unfortunately I had to be quite rude to this guy until he gave up and understood it was beyond his horizon. I don't know why anybody would just continue with a usuall list of suggestions irritating customers when they could just admit they have no idea and leave to another instance closer to developers.
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KeithS
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 4:11 PM
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Considering that the "other software" is foremost DAW stuff as well and works just fine? .
I had an experience several years that forever calls into question the argument that because Software packages B, C, and D that perform a similar function are all working fine, and Software package A is not, then the fault has to be Software A. I had an opportunity to do some side by side comparrisons of 4 pieces of software, one that I had already been using for some time, and three that were foreign to me. After installing the other three, and seeing what they did so that I could write an evaluation for a newsletter, I went back to use my old familiar program A, and it would not work. B, C, and D worked like champs. Needless to say, the fingerpointing between tech support for any of the four was never towards their own product. They all managed to blame Microsoft at some point but in the end everyone exhausted what advice they could give and I was left to my own devices to fix the problem. I like to think of myself as extremely computer savy and it took me weeks to track down what had caused the malfunction in Software A. I'll make a very long story short and let you know that the problem was (and I'll never understand why a software programmer would do this) that software package B either changed or replaced a Microsoft dynamic link library during its installation. I fixed the problem by copying the dll from another machine running the same OS. Software A wouldn't run....but it was Software B's fault. There are just too many interactions going on, and each time you add a new program to a computer, you are adding changes that may very well have an affect on how another program may run. Folks that pontifcate on the logic of how if all these other programs are running fine then it has to be the problem of the one that isn't running just don't know what they are talking about. It is probably just as likely that one one of those other programs is the culprit.
Keith SONAR X1d Producer Expanded (64 bit), Waves Platinum Home built PC Intel i7 2600K, ASUS P8P67 MoBo 16 Gb RAM, Windows 7 Ultimate (64 bit) TASCAM FW-1884 EEE-1394 Legacy driver PNY GeForce GTX 560Ti graphics card 2 ASUS V249H LED Monitors.
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ba_midi
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 4:36 PM
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I'll make a very long story short and let you know that the problem was (and I'll never understand why a software programmer would do this) that software package B either changed or replaced a Microsoft dynamic link library during its installation. I fixed the problem by copying the dll from another machine running the same OS. Software A wouldn't run....but it was Software B's fault. Great comment, Keith. I literally just had a very similar problem due to a 3rd party PLUGIN installing a wrong DLL that was a system dll. Very bad - and took about 2 days to figure it out. And, actually the 3rd party plugin vendor is the one who came forward with the fix realizing what they had done (by accident they claim). So yes - that's a great point you made.
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Dave Modisette
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 4:42 PM
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ba_midi I'll make a very long story short and let you know that the problem was (and I'll never understand why a software programmer would do this) that software package B either changed or replaced a Microsoft dynamic link library during its installation. I fixed the problem by copying the dll from another machine running the same OS. Software A wouldn't run....but it was Software B's fault. Great comment, Keith. I literally just had a very similar problem due to a 3rd party PLUGIN installing a wrong DLL that was a system dll. Very bad - and took about 2 days to figure it out. And, actually the 3rd party plugin vendor is the one who came forward with the fix realizing what they had done (by accident they claim). So yes - that's a great point you made. I have seen this also as a beta tester where the newest versions of the plug in would expose a previously unnoticed defect in a host. I've even seen where a host developer did a fix for a third party plugin as the 3rd party developer simultaneously did a fix for the host and it caused another problem. It happens.
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ba_midi
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 4:45 PM
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I have seen this also as a beta tester where the newest versions of the plug in would expose a previously unnoticed defect in a host. I've even seen where a host developer did a fix for a third party plugin as the 3rd party developer simultaneously did a fix for the host and it caused another problem. It happens I believe that's called the "Catch-22" scenario lol.
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John
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 4:48 PM
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Great comment, Keith. So yes - that's a great point you made. I agree completely. Mod Bod also.
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frankandfree
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 5:45 PM
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I indeed do not know very much about this stuff. Yet something tells me it's not likely that software incompatibility is the root of this case. The problem came up between two runs of Sonar. First sucessful, second not, with no software install or run of other software in between. I'd think that would rule out dll trouble (if Windows Updater didn't replace the file itself in the meantime) and would indeed much more point to an energy-saving-mode wake-up problem. Though he never mentioned his mainboard brand and version yet, he did say it only supports 2 GB RAM which makes me think it might be quite old. I guess I was a bit stressed out by crg puffing his cigarette and going "Say no more, case is rested. You got other software installed - herein lies the problem".  Sorry.
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lorneyb2
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 5:52 PM
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frankandfree I guess I was a bit stressed out by crg puffing his cigarette and going "Say no more, case is rested. You got other software installed - herein lies the problem". Sorry. What? Now you want to ban smoking in the forum?
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frankandfree
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 7:11 PM
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 No, as long as there's a séparée for smokers. I'd hang out there as well from time to time.
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Goseba
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 8:54 PM
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frankandfree Though he never mentioned his mainboard brand and version yet, he did say it only supports 2 GB RAM which makes me think it might be quite old. Post 29 page 1.
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scxy11
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 9:30 PM
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My PC exceeds the minimum specs therefore I expect it to work, as simple as that. I may be able to offer a bit on insight on this, as I'm a 23 year computer professional and have been both a UNIX and Windows system programmer. When a program states minimum system requirements, it does so in a vacuum. Let's say I made a box of juice and said you would need a glass that was 12 oz to hold the juice in the box. This is, all things being equal, true. However, if you fill up half your glass with something else, then try to put my box of juice in it, you'll get a 'failure' of the glass to contain the juice. The same is true for requirements on a computer system. With Windows, you start filling up your glass immediately, with items that the Sonar creators can't predict (although they pad the req's to try to anticipate), even if you're running Windows with 'nothing else' on it. You have to have drivers for all kinds of things, and those are made by third-parties who may do them efficiently or they may be a huge pile of crap. If you install any other software, you may also install a whole bunch of unreported services that take up memory (Google Updater is a good example). If you go to Control Panel|Administrative Tools|Services, you can see what services are running and disable anything you don't need (be careful that you understand what you're disabling though!). Now, next comes whatever sampling stuff you're using. How much of what are you loading into memory? Have you run the taskbar (or better yet the excellent free system monitor Process Explorer) when you're loading Sonar to see if maybe you've surpassed system memory (not unlikely with 2 gb)? Your problems smell to me like memory issues, and crossing over into using virtual memory (hard drive as memory) can cause all kinds of bad things to happen. If you have a motherboard that can't go over 2Gb then I suspect your system is underpowered for what you're trying to do. If you are absolutely unable to afford better hardware, then it might be that a less sophisticated program with a smaller footprint might fit better into the space you have. It's just too bad that, having bought Sonar, which isn't cheap, you don't have the hardware to really use it effectively. Personally, I had a 4 gb system running XP and I'm using both Kontakt and Garritan, and I watched my memory chewed up in the wink of an eye when I loaded samples (of course this was for a full marching band). I ended up buying a much larger system because I didn't want to have to worry about it. Now, I still have the occasional crash (auto-backup works well for me though), but I'm using this computer for everything else, including my professional work (including both Oracle and DB2 databases), and I never take it off the network. I just have to close any programs that try to use the sound card. The final thing I'll say is that Windows has gotten much better, but it's still a terrible operating system compared to UNIX. You will always have challenges using Windows and will always have trouble figuring out what's wrong. If you're running a program that doesn't cross a lot of hardware boundaries (e.g. a word processor) then you may be just fine. Something that deals with more hardware complexity like a music synthesizer will be another matter. There's a decent chance that you will just end up solving another (or maybe the same) set of problems with something new.
Sonar X1 | Kontakt 4 64 | Garritan Band 64/Aria | Windows 7 Ultimate | Dell 8 core 12Gb | SB Audigy 2 ZS
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Goseba
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 10:27 PM
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All I have on the PC is music software (all legit), security software, Firefox and Thunderbird. The PC is for music only, it is not for everyday use. I take your point about other things running but if the minimum specs are not the minimum, then they are selling under false information. Sonar is designed to be used with other software, vst's or rewire devices for example, so it must be expected that other software will be on the PC. But if after booting up, Sonar even fails to start before any other programs are started (yes I know a few things will be running from start up, but these are minimal) then something is not right. Surely 2Gb of RAM is enough just to start Sonar, it is double the 1GB minimum spec quoted. I doubt I will ever find out what the issues are that are causing my many problems. I know Sonar works faultlessly for many people but reading this forum, it also problematic for many others too. Maybe I should become a beta tester, I obviously have an untested set-up.
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ba_midi
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 10:34 PM
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Maybe I should become a beta tester, I obviously have an untested set-up. You either have a hardware or a hardware driver problem. I'd bet on that.
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Goseba
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 11:40 PM
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ba_midi Maybe I should become a beta tester, I obviously have an untested set-up.
You either have a hardware or a hardware driver problem. I'd bet on that. Maybe I have, maybe I haven't, but it doesn't affect the fact that my other hosts and software run on the PC without a problem. I want software I can use, not spend hour after hour having to troubleshoot - Sonar has been unique in this respect for me. And having paid a fair chunk of money for 8.5PE I think I have the right to feel agrieved.
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John
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 11:51 PM
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Maybe I have, maybe I haven't, but it doesn't affect the fact that my other hosts and software run on the PC without a problem. I want software I can use, not spend hour after hour having to troubleshoot - Sonar has been unique in this respect for me. And having paid a fair chunk of money for 8.5PE I think I have the right to feel agrieved. Do as you wish but what I get from the quote is you are pouting and not doing what needs to be done to have a reliable machine to work with. Aggrieved you say when I and the vast majority run Sonar with no crashing or problems what so ever. The wise man sees what others are doing and how they do it in order to improve himself. Why we are wasting our time with you is now a question that is becoming the real question.
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ba_midi
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Re:Sonar crashes yet again - Time to drop it
September 27, 10 11:59 PM
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Goseba ba_midi Maybe I should become a beta tester, I obviously have an untested set-up. You either have a hardware or a hardware driver problem. I'd bet on that. Maybe I have, maybe I haven't, but it doesn't affect the fact that my other hosts and software run on the PC without a problem. I want software I can use, not spend hour after hour having to troubleshoot - Sonar has been unique in this respect for me. And having paid a fair chunk of money for 8.5PE I think I have the right to feel agrieved. I'm beginning to think you don't really want to solve this - but that would be a bit presumptuous on my part. Regardless, I've said all I can say to help. So I wish you good luck and hope things work out for you whatever you decide.
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Telecaster
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Re:Sonar crashes yet again - Time to drop it
September 28, 10 0:18 PM
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Goseba ba_midi Maybe I should become a beta tester, I obviously have an untested set-up.
You either have a hardware or a hardware driver problem. I'd bet on that. Maybe I have, maybe I haven't, but it doesn't affect the fact that my other hosts and software run on the PC without a problem. I want software I can use, not spend hour after hour having to troubleshoot - Sonar has been unique in this respect for me. And having paid a fair chunk of money for 8.5PE I think I have the right to feel agrieved. Goseba, I am sorry if this is a bit too much but, why don't you listen to the advice you have been give from at least one expert (Jim Roseberry), stop posting about you leaving and going Cubase and spend all that saved time sorting your problem out. For the record I have not got any problems with running Sonar on 2GB memory, but my system is 100% tweaked for audio and nothing else, and anti virus and net access is a NO NO on a DAW imo.
Cheers Mike PC I7 3770k, 16Gb ram build to Jim Roseberry specs. Sonar X3 PE, Focusrite Scarlett 2i4 , Edirol PCR-800.
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Goseba
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Re:Sonar crashes yet again - Time to drop it
September 28, 10 0:21 PM
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ba_midi Goseba ba_midi Maybe I should become a beta tester, I obviously have an untested set-up.
You either have a hardware or a hardware driver problem. I'd bet on that. Maybe I have, maybe I haven't, but it doesn't affect the fact that my other hosts and software run on the PC without a problem. I want software I can use, not spend hour after hour having to troubleshoot - Sonar has been unique in this respect for me. And having paid a fair chunk of money for 8.5PE I think I have the right to feel agrieved. I'm beginning to think you don't really want to solve this - but that would be a bit presumptuous on my part. Regardless, I've said all I can say to help. So I wish you good luck and hope things work out for you whatever you decide. If you read my posts above you will see I have been carrying out the suggestions I have been getting. I have now spent the time removing Comodo and cleaning out the old and reinstalling. I just don't know when I will have a chance to use it again at the moment. At least it now starts (or it did last night). Saying it is hardware or driver related is just a presumption which may or may not be correct. It doesn't give me any clues as to what I have to do to try and find the problem to resolve it. I have been asked for specs and given them but nothing has come from that other than being told that having twice the minimum requirement for RAM is not enough. If I didn't want to solve it do you think I would be bothering with what I have already tried? I don't have the money to buy new hard drives for a fresh install of Windows to test, or upgrading my PC to be faster and take more RAM.
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Goseba
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Re:Sonar crashes yet again - Time to drop it
September 28, 10 0:25 PM
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Telecaster Goseba ba_midi Maybe I should become a beta tester, I obviously have an untested set-up.
You either have a hardware or a hardware driver problem. I'd bet on that. Maybe I have, maybe I haven't, but it doesn't affect the fact that my other hosts and software run on the PC without a problem. I want software I can use, not spend hour after hour having to troubleshoot - Sonar has been unique in this respect for me. And having paid a fair chunk of money for 8.5PE I think I have the right to feel agrieved. Goseba, I am sorry if this is a bit too much but, why don't you listen to the advice you have been give from at least one expert (Jim Roseberry), stop posting about you leaving and going Cubase and spend all that saved time sorting your problem out. For the record I have not got any problems with running Sonar on 2GB memory, but my system is 100% tweaked for audio and nothing else, and anti virus and net access is a NO NO on a DAW imo. I haven't kept posting about leaving and I have never said I am going to Cubase. I am posting away from home so am not wasting time that could have been spent troubleshooting. Thanks for confirming 2Gb is adequate though. EDIT: Unless I am missing something, please point me to a suggestion by Jim relating to my problem.
post edited by Goseba - September 28, 10 0:37 PM
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Goseba
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Re:Sonar crashes yet again - Time to drop it
September 28, 10 8:51 AM
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Just an update, I have 30 minutes of trouble free use tonight. Keeping my fingers crossed.
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Crg
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Re:Sonar crashes yet again - Time to drop it
September 28, 10 8:52 AM
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If therein lies the problem, wouldn't that strengthen the assumption that Sonar's install is a fragile thing? Considering that the "other software" is foremost DAW stuff as well and works just fine? [EDIT] In fact not much is pointing at a Software problem right now, at the moment there is no strong pointer at all, I would say. From what I read, I'd first try and rule the mainboard out of the question, I've got the feeling it's the weakest part of the OP's system. Lots of mainboards had trouble with energy saving modes and wouldn't recover properly.[/EDIT] There's a lot going on there. The fact that Sonar needs to order what's asking for processor scheduling, memory,and chipset usage without interuption by the numerous background services inherent in most software is just what it takes to perform the required actions inherent in streaming musical data. I don't know what other foremost DAW software you're talking about but a software problem could be a conflict between any software on the PC including BIOS versions, Windows services,etc., as well as the hardware configuration of the PC.
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