Helpful ReplyVS-700C support in Sonar Platinum

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aweeren
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Re: VS-700C support in Sonar Platinum 2015/02/02 19:01:34 (permalink)
Indeed, that is the puzzle here. Sometimes it works, other times it does not. Until now I have not found any pattern. One time it works, the other time it does not. Whenever it does not work, opening different projects or creating new ones does not help. However, without restarting Windows or toggling the power on the console, restarting Sonar can do the trick (sometimes!): suddenly it behaves as intented. As you said, I am going to keep an eye on this one as well.

Windows 8.1 X64, Sonar Platinum, VS-700C, RME Hammerfall DSP, AMD FX(tm)-8150 8-core processor, 16 GB RAM
 
#31
Zo
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Re: VS-700C support in Sonar Platinum 2015/02/02 19:51:40 (permalink)
The master fader thing is a know issue intrduced in X1 D update .... alternative i tried and validate is the Avid stuff , i ask Jim from ssl to have an eta on sonar integration and it's not on the menuas its silence implyed ....
 
 The market is sure waiting for a 16 fader console around 2 K with all the basics needed , no soundcard and all ... the VS 700 could have been a classic ... some in the same style would , but manufacturer seeems to prioritsed instant profit with the less investements .... yes music bizness , is a bizness

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#32
e.Blue
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Re: VS-700C support in Sonar Platinum 2015/02/02 22:37:32 (permalink)
As has been mentioned by Zo, the intermittent master fader bug actually first appeared in an earlier version of SONAR. One of the Cakewalk staffers posted a workaround in the V-Studio hardware forum that still works fairly reliably:
 
Hold down the Ctrl key and then click the Reset MIDI & Audio icon (next to the Audio Engine icon) to get the Master fader to wake-up. Sometimes you may have to click it more than once, but once its starts working, its solid throughout the active session.
 
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#33
listen
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Re: VS-700C support in Sonar Platinum 2015/02/02 23:13:44 (permalink)
I would like to see that one on a screen shot - if possible - trying to see in "my head" where your talking about it. Not in front of my computer right now😳

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#34
reza
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Re: VS-700C support in Sonar Platinum 2015/02/03 06:28:33 (permalink)
Yes As EBlue mentioned , this is a known issue and I already had a long conversasion with Paul, Lyle C and Adrian (from Roland) and they asked to contact cakewalk, which i did but also cakewalk says this issue has to fix by Roland ...long story short , no one wants to help and fix the bug. it started in my end when i upgraded to win 8.1 and sonar x3. but i think problem is not sonar , it is the control surface driver issue for win 8.1.
here is the conversation:
https://rolandcanada.zendesk.com/entries/39337693-V-studio-700-master-fader-issue
Also here:
http://forum.cakewalk.com/WIN-81-AND-SONAR-X3D-VSTUDIO-MASTER-FADER-ISSUE-m2976399.aspx
 
As a fully compatible control surface with sonar it would be better for both company to keep going and improve it. even they could make the 8tracks fader add on to expand the mixer like Mackie but   for some reason both preferred to abandon the whole project :)
Compare Roland _in the mixer and control surface section_ to any company, they are always behind and would not support their products after a couple years passing from release date. most of the successful companies provide new drivers and update as soon as a new OS comes to market but Roland even sometimes give up to release the new compatible drivers. For example: for the v studio 700 R and 700c, you can't find any proper driver for mac , even older OS. 
I don't know maybe I am wrong but personally i have not have any good experience with Roland.I had vmc7200 set and now have vs 700 set which both are discontinued.
 
post edited by REZA - 2015/02/03 20:37:24
#35
konradh
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Re: VS-700C support in Sonar Platinum 2015/02/03 16:02:12 (permalink)
Regarding the VS-700R interface, a Sweetwater tech had a theory—based mainly on the process of elimination—that all or most of the weird issues I have had with Sonar are related to the VS-700R interface.  His theory was that some bad code in the firmware caused a lot of issues.
 
I never believed that and never even powered up the MOTU interface in my rack.  This thread has made me think that maybe I was too hasty in my judgment.

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#36
konradh
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Re: VS-700C support in Sonar Platinum 2015/02/03 16:08:16 (permalink)
Well, I like the Nucleus and considering that it includes an interface, the price is not ridiculous (though not cheap).
 
The problem is, I still feel like I am going to be struggling with trying to set up some kind of custom programming to make it work with Sonar.  The discouraging thread below is a bit old but I haven't heard any updates.
 
http://forum.cakewalk.com/SSL-Nucleus-with-Sonar-X1-from-the-horses-mouth-m2378785.aspx
 
 

Konrad
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#37
aweeren
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Re: VS-700C support in Sonar Platinum 2015/02/03 19:21:06 (permalink)
Zo
The master fader thing is a know issue intrduced in X1 D update .... alternative i tried and validate is the Avid stuff , i ask Jim from ssl to have an eta on sonar integration and it's not on the menuas its silence implyed ....
 
 The market is sure waiting for a 16 fader console around 2 K with all the basics needed , no soundcard and all ... the VS 700 could have been a classic ... some in the same style would , but manufacturer seeems to prioritsed instant profit with the less investements .... yes music bizness , is a bizness



Then maybe I was a Lucky guy. The master fader issue never appeared before my latest update to Sonar Platinum. Since I, apparently, screwed up in my upgrading process, I am not inclined to seek the fault primarily at the drivers or plug-in. Moreover, it is a slight inconvenience at best, not a pertinent reason to throw away my investment in an otherwise amazing control surface.
 

Windows 8.1 X64, Sonar Platinum, VS-700C, RME Hammerfall DSP, AMD FX(tm)-8150 8-core processor, 16 GB RAM
 
#38
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Re: VS-700C support in Sonar Platinum 2015/02/03 19:30:06 (permalink) ☄ Helpfulby konradh 2015/02/03 23:34:15
konradh
Regarding the VS-700R interface, a Sweetwater tech had a theory—based mainly on the process of elimination—that all or most of the weird issues I have had with Sonar are related to the VS-700R interface.  His theory was that some bad code in the firmware caused a lot of issues.
 
I never believed that and never even powered up the MOTU interface in my rack.  This thread has made me think that maybe I was too hasty in my judgment.




When I switched to TASCAM's US-4x4 SONAR X3e became much more reliable. With Platinum, I'm still waiting for my first crash.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#39
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Re: VS-700C support in Sonar Platinum 2015/02/03 19:37:45 (permalink)
Anderton
 
When I switched to TASCAM's US-4x4 SONAR X3e became much more reliable. With Platinum, I'm still waiting for my first crash.

 

 
 
Then again the truth is the truth but I fancied pasting something 

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#40
aweeren
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Re: VS-700C support in Sonar Platinum 2015/02/03 19:55:28 (permalink)
Anderton
konradh
Regarding the VS-700R interface, a Sweetwater tech had a theory—based mainly on the process of elimination—that all or most of the weird issues I have had with Sonar are related to the VS-700R interface.  His theory was that some bad code in the firmware caused a lot of issues.
 
I never believed that and never even powered up the MOTU interface in my rack.  This thread has made me think that maybe I was too hasty in my judgment.




When I switched to TASCAM's US-4x4 SONAR X3e became much more reliable. With Platinum, I'm still waiting for my first crash.



I always had my reliable RME interface for my audio, I only own the console. So I cannot judge on the whole VS700 stack. My setup has proved to be very stable.
 
Yet, I suddenly do have the master fader issue... My most educated guess is that this has something to do with my installation. I am guessing (but had no time to really check) it is a driver/plugin issue. Still, as mentioned before, this issue is not a show stopper for me.
 
Anyhow, not VS-700R related as far as I can see.

Windows 8.1 X64, Sonar Platinum, VS-700C, RME Hammerfall DSP, AMD FX(tm)-8150 8-core processor, 16 GB RAM
 
#41
konradh
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Re: VS-700C support in Sonar Platinum 2015/02/03 23:37:42 (permalink)
I didn't mean to hijack the thread, but this is very interesting stuff.
 
I am going to set up the MOTU 896 mk3 (because it's here).  I am also going to assume (or rather hope) that when I upgrade to the current Sonar version, my VS-700C console will still work.
 
Thanks for all the good comments.

Konrad
Current album and more: http://www.themightykonrad.com/

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#42
Anderton
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Re: VS-700C support in Sonar Platinum 2015/02/03 23:45:19 (permalink)
konradh
I didn't mean to hijack the thread, but this is very interesting stuff.
 
I am going to set up the MOTU 896 mk3 (because it's here).  I am also going to assume (or rather hope) that when I upgrade to the current Sonar version, my VS-700C console will still work.


Works fine here, but don't forget to download the VS-700C-specific driver from the Roland web site, and read the instructions because you have to change a DIP switch position on the back.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#43
John T
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Re: VS-700C support in Sonar Platinum 2015/02/04 13:13:45 (permalink)
Interesting that the master fader thing is an old bug. Because it's never happened to me before the new Sonar, and I use the v700 every day. Which is suggestive that there's some obscure setting somewhere that makes it happen, maybe.

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#44
aweeren
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Re: VS-700C support in Sonar Platinum 2015/02/04 15:13:37 (permalink)
John T
Interesting that the master fader thing is an old bug. Because it's never happened to me before the new Sonar, and I use the v700 every day. Which is suggestive that there's some obscure setting somewhere that makes it happen, maybe.




Indeed, it never happened to me before either. However, before installing the platinum update I did a very thorough clean-up, by which I might have inadvertedly thrown away the very thing that prevented this from happening... After having my first problems I installed the 1.2 version of the plugin, but maybe somewhere there is a newer version around?

Windows 8.1 X64, Sonar Platinum, VS-700C, RME Hammerfall DSP, AMD FX(tm)-8150 8-core processor, 16 GB RAM
 
#45
John T
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Re: VS-700C support in Sonar Platinum 2015/02/04 22:30:29 (permalink)
I've had the same plugin for ages, so that can't be the difference.
 
It's not a big deal, this, but it has sparked my curiosity. When I get a minute, I'm going to doa  side by side comparison of all my platinum setting and ini files and what have you with the same ones in X3. Could be an instructive exercise (or a nerdy waste of time, who knows?)

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#46
Glenville
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Re: VS-700C support in Sonar Platinum 2015/03/15 10:55:33 (permalink)
I have sonar platinum connected with my Vs700 control surface when I open a project and press the console button on the vs7000 control surface it only opens the console half screen, that is it displays half the control surface view and half tracking view. Can someone tell me how can I get the console to open at full view when i press the control button on the vs700 control surface. This use to work fine in sonar x3e for me but for some reason it seems to be broken in platinum.
Help please?
 
Appreciated in advance
 
Glenville

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#47
Rob[at]Sound-Rehab
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Re: VS-700C support in Sonar Platinum 2015/03/15 14:59:34 (permalink)
try SHIFT+TRACK and SHIFT+CONSOLE to jump between maximized versions of track cview and consle view ... that usually works ...

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#48
Rob[at]Sound-Rehab
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Re: VS-700C support in Sonar Platinum 2015/03/15 14:59:53 (permalink)
((double post))
post edited by FreeFlyBertl - 2015/03/15 15:09:13

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Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture)   Control-Surface: VS-700C 
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#49
JohnSawoski
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Re: VS-700C support in Sonar Platinum 2015/05/26 03:00:44 (permalink)
OK, so I have the same issue, having uninstalled X3, then installed Platinum with the "Command Center," which never asked me about the VS-700C that I'm still intending to use. I downloaded and successfully reinstalled the VS-700C v. 2.0.1 drivers from Roland. Now I still don't see the VS-700 as a control surface option in Sonar Platinum. I do see my VS-700 console as in/out port options, though. Where can I download the plugin needed to make the VS-700 show up?
post edited by JohnSawoski - 2015/05/26 03:06:52
#50
azslow3
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Re: VS-700C support in Sonar Platinum 2015/05/26 05:55:09 (permalink)
https://www.cakewalk.com/Support/Download/HwDrivers/V-Studio%20700
 
I mean VS-700 CSP v1.2 update link. Just a guess, I do not have the device.
 

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#51
konradh
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Re: VS-700C support in Sonar Platinum 2015/05/26 09:45:50 (permalink)
I have a VS-700 (interface and console).  To be clear, if I upgrade from X1d to the current version, will my VS-700 continue to work normally, or will I have to do something to get it going?

Konrad
Current album and more: http://www.themightykonrad.com/

Sonar X1d Producer. V-Studio 700. PC: Intel i7 CPU 3.07GHz, 12 GB RAM. Win 7 64-bit. RealGuitar, RealStrat, RealLPC, Ivory II, Vienna Symphonic, Hollywood Strings, Electr6ity, Acoustic Legends, FabFour, Scarbee Rick/J-Bass/P-Bass, Kontakt 5. NI Session Guitar. Boldersounds, Noisefirm. EZ Drummer 2. EZ Mix. Melodyne Assist. Guitar Rig 4. Tyros 2, JV-1080, Kurzweil PC2R, TC Helicon VoiceWorks+. Rode NT2a, EV RE20. Presonus Eureka.  Rokit 6s. 
#52
John T
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Re: VS-700C support in Sonar Platinum 2015/05/26 12:27:35 (permalink)
I had absolutely no problems with this. Installed Platinum and everything just carried on working.

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#53
JohnSawoski
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Re: VS-700C support in Sonar Platinum 2015/05/26 13:26:06 (permalink)
Actually the driver I needed (and already had installed) was at a link that I'm not allowed to post here apparently (deleted by Gibson?) - but it's on the Roland site. I'm running Windows 8.1 and just using the console. But all (and more up-to-date) drivers are at: (that Roland site I can't reference here apparently). But someone mentioned a "plugin" that was needed as well. I don't have that, and, again, in my preferences, the VS-700 does NOT show up as an option for a control surface. I think I know why: in the folder C:\Program Files\Cakewalk\Shared Surfaces there are many dll files, including VS100.dll, MackieControl.dll , etc. but NOT vs700.dll .Apparently this is a worldwide problem, as you can see by searching Google for "VS-700 SURFACE IM NEUEN SONAR WEG. WIE DIE ACT-CONTROL-SURFACE WIEDER IN SONAR ANMELDEN?" . So I just re-installed X3 and now I can use my VS-700 in Platinum. It should not be this way, though.
post edited by JohnSawoski - 2015/05/26 13:48:39
#54
Rob[at]Sound-Rehab
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Re: VS-700C support in Sonar Platinum 2015/05/26 13:45:08 (permalink)
John T
I had absolutely no problems with this. Installed Platinum and everything just carried on working.


Same here, konradh. no problems when coming from an existing Sonar installation.

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Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture)   Control-Surface: VS-700C 
VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really) 
#55
Rob[at]Sound-Rehab
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Re: VS-700C support in Sonar Platinum 2015/05/26 13:47:32 (permalink)
JohnSawoski
Actually the driver I needed (and already had installed) was at a link that I'm not allowed to post here apparently (deleted by Gibson?) - but it's on the Roland site. I'm running Windows 8.1 and just using the console. But all (and more up-to-date) drivers are at: (that Roland site I can't reference here apparently). But someone mentioned a "plugin" that was needed as well. I don't have that, and, again, in my preferences, the VS-700 does NOT show up as an option for a control surface. I think I know why: in the folder C:\Program Files\Cakewalk\Shared Surfaces there are many dll files, including VS100.dll, MackieControl.dll , etc. but NOT vs700.dll .Apparently this is a worldwide problem, as you can see by searching Google for "VS-700 SURFACE IM NEUEN SONAR WEG. WIE DIE ACT-CONTROL-SURFACE WIEDER IN SONAR ANMELDEN?" . So I just re-installed X3 and now I can use my VS-700 in Platinum. It should not be this way, though.



Do you still have the X3 installer somewhere? The VS-700 was a "special option" in the installer. You could try to run the X3 installer, but only check the VS-700 option but nothing else ...

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#56
azslow3
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Re: VS-700C support in Sonar Platinum 2015/05/26 14:10:29 (permalink)
In the link I have posted early there is an installer for VS700 Control Surface Plug-in (a bit outdated, 2010). The latest DLL can be found on https://github.com/Cakewalk/Cakewalk-Control-Surface-SDK/tree/master/Bin
but there was some reports it does not work for everyone (most probably some MS RunTime is not in the system, installers have required version inside while separate DLL does not).

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#57
JohnSawoski
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Re: VS-700C support in Sonar Platinum 2015/05/26 15:21:12 (permalink)
FreeFlyBertl
Do you still have the X3 installer somewhere? The VS-700 was a "special option" in the installer. You could try to run the X3 installer, but only check the VS-700 option but nothing else ...




I did that yesterday and it didn't work.
 
So, my solution so far is to do a full install of Sonar X3, then use only Sonar Platinum. That does allow the control surface to be recognized and to work. Also, it's the 2013 version of the VS700.dll, which is what you want.
 
That German link advises you to install X3, then copy the VS700.dll file from C:\Program Files\Cakewalk\Shared Surfaces and save it somewhere, then uninstall SonarX3, then put VS700.dll back into C:\Program Files\Cakewalk\Shared Surfaces, and run from a command line: 
 
regsvr32 “C:\Program Files\Cakewalk\Shared Surfaces\VS700.dll”
 
to make sure that the system recognizes it. At that point, you'd have nothing from X3 clogging your system. 
 
Right now I don't want to uninstall X3 though, because with Platinum it also appears that you lose a few other goodies from X3 that I liked. I'm sure one of them will eventually cause a problem, though, so I am ready to nuke X3 as needed.
post edited by JohnSawoski - 2015/05/26 15:28:32
#58
JohnSawoski
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Re: VS-700C support in Sonar Platinum 2015/05/26 15:21:54 (permalink)
Trying one more time to post that Roland link: 
 
httpCOLONSLASHSLASHwwwDOTrolandusDOTcomSLASHsupportSLASHby_productSLASHv-studio_700SLASHupdates_drivers
 
 
 
#59
konradh
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Re: VS-700C support in Sonar Platinum 2015/05/26 16:38:02 (permalink)
This isn't my post but thanks to everyone who responded to my question.  Sounds like I should save copies of the dll files in a separate location and note where they go (just in case) and the go straight to Platinum.
 
- If the control surface stops working, I will be very upset by I can operate.
- If the VS-700 interface quits working, I have a brand new MOTU 896mk3 sitting in the rack.  I think I have links to drivers somewhere.  (Long story why I have this, but it has never been used except to power on and verify that we got power and lights.)
 
Worst of all worlds is that the Roland studio quits working and then I can't get the MOTU up, but that seems unlikely.  There are lots of MOTUs out there running in the world.

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