Mamabear
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Re:Forum Enhancement Consolidation Thread
2009/07/28 17:28:38
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Oh I HOPE you're wrong, Susan...
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Susan G
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Re:Forum Enhancement Consolidation Thread
2009/07/28 17:32:12
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Me too! -Susan P.S. I'm not trying to be a jerk, but when was the last time we heard from CW about our common complaints?
post edited by Susan G - 2009/07/28 17:43:27
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jackn2mpu
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Re:Forum Enhancement Consolidation Thread
2009/07/28 17:39:01
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Susan G I hope I'm wrong, but I doubt they'll change anything at this point, at least not in the near future. They would've weighed in on some of these issues during the past few days, don't you think? -Susan To tell the truth, I don't think anyone at Cake knows HOW to fix this. Willy hasn't been on since Saturday - do they have anyone else in-house that can fix this mess? Do they even care? And why can't they go back to the old software anyways?
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Re:Forum Enhancement Consolidation Thread
2009/07/28 17:48:06
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Rodan Why does it say "trial" version? Shouldn't a full production forum be running on licensed software? This was fixed on sat. basically we had a machine go down so had to migrate the forum to (yet another!) machine, doing so de-licensed the software.
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jackn2mpu
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Re:Forum Enhancement Consolidation Thread
2009/07/28 17:50:16
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Willy Jones [Cakewalk] Rodan Why does it say "trial" version? Shouldn't a full production forum be running on licensed software? This was fixed on sat. basically we had a machine go down so had to migrate the forum to (yet another!) machine, doing so de-licensed the software. You fixed that - now can you please fix the rest of the things that are broken? Thank you from many of us here.
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Re:Forum Enhancement Consolidation Thread
2009/07/28 17:52:03
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Susan G Re the e-mail situation: I wish they'd tell us if they're going to start including the message text again. I guess I'll just turn off that option for now, since I don't really have any use for it as is. That should be fixed along with no "In reply to" and no content in forwarded messages. Those 3 things are clear steps backwards, IMO. -Susan We're working on both of these things, please be patient with us!
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Mamabear
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Re:Forum Enhancement Consolidation Thread
2009/07/28 17:53:35
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Re:Forum Enhancement Consolidation Thread
2009/07/28 17:57:58
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jackn2mpu Here's an interesting one - if you have the robo-blue option the left-hand column with user's name and so on is wider (for instance the user's name is one line if it's a long one) than if you have the cakewalk (orange) option selected. This is on a Mac with Firefox 3.0.12 (latest version). Curiouser and curiouser. I think things are changing here without any real attention from anyone in charge - I seem to remember seeing the word 'trial' in the aspplayground line at the bottom of the screen at one time. The Robo-blue theme hasn't been touched or modified at all from its original version at the request of users who prefered that theme/layout. The Cakewalk theme has been modified to vertical height and width at the request of users. Please understand that even if we created 3,000 themes to choose from it wouldn't possibly please everyone's taste, monitor size and screen resolution.
post edited by Willy Jones [Cakewalk] - 2009/07/28 19:12:33
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Susan G
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Re:Forum Enhancement Consolidation Thread
2009/07/28 17:59:07
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Hi Willy- This was fixed on sat. I think I mentioned that on Sat, but there are plenty of other things that still aren't working correctly. You probably don't need them listed again, but if you do, just let us know. Some of the obvious ones: 1. We don't get email bodies for subscriptions any longer, just links. 2. We don't get forwarded emails any longer, just links. 3. We no longer have "In reply to <name>" at the lower right of our posts. This lead to *lots* of confusion and noise on the forums. Thanks- -Susan
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Susan G
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Re:Forum Enhancement Consolidation Thread
2009/07/28 18:01:59
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Hi Willy- We're working on both of these things, please be patient with us! No problem, good to hear from you! Thanks- -Susan
2.30 gigahertz Intel Core i7-3610QM; 16 GB RAMWindows 10 x64; NI Komplete Audio 6.SONAR Platinum (Lexington) x64
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jackn2mpu
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Re:Forum Enhancement Consolidation Thread
2009/07/28 18:38:13
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Willy Jones [Cakewalk] jackn2mpu Here's an interesting one - if you have the robo-blue option the left-hand column with user's name and so on is wider (for instance the user's name is one line if it's a long one) than if you have the cakewalk (orange) option selected. This is on a Mac with Firefox 3.0.12 (latest version). Curiouser and curiouser. I think things are changing here without any real attention from anyone in charge - I seem to remember seeing the word 'trial' in the aspplayground line at the bottom of the screen at one time. The Robo-blue theme hasn't been touched or modified at all from its original version at the request of users who prefered that theme/layout. The Cakewalk theme has been modified to vertical height and width at the request of users. Please understand that even if we created 3,000 themes to choose from it wouldn't possible please everyone's taste, monitor size and screen resolution. I never said one theme was modified or sorry if that was implied by my post. What I was trying to get across that each theme has a different physical layout from the other, taht's all. What I think is getting people's goats here is why were things changed for no apparent reason to new forum software and a new look that very few people really like? Granted Cake had to do something about the spammers, but you could have at least kept a look that was like the old one.
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jackn2mpu
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Re:Forum Enhancement Consolidation Thread
2009/07/28 18:39:35
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Susan G Hi Willy- This was fixed on sat. I think I mentioned that on Sat, but there are plenty of other things that still aren't working correctly. You probably don't need them listed again, but if you do, just let us know. Some of the obvious ones: 1. We don't get email bodies for subscriptions any longer, just links. 2. We don't get forwarded emails any longer, just links. 3. We no longer have "In reply to <name>" at the lower right of our posts. This lead to *lots* of confusion and noise on the forums. Thanks- -Susan And links from old forum posts in email notifications don't work as is.
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Re:Forum Enhancement Consolidation Thread
2009/07/28 18:42:44
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Just a general FYI since there are a few different posts on this topic -> I just dropped in some changes that should handle auto-redirecting old threads (the ".asp" versions.) I just spot-checked about 35 and all look good, please send me a PM if you have a URL that still throws a 404 message. Thanks,
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Re:Forum Enhancement Consolidation Thread
2009/07/28 19:02:42
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jackn2mpu why were things changed for no apparent reason Reasons (to name 4 of the 300 or so): - Improved spam protection, still not bulletproof if the spammer is manually logging in but we're not getting the repeats we were before from bot-driven spammers using the same Login
- Infrastructure/behind the scene changes that allow for other things such as:
- Larger PM boxes
- Better group/role management
- Better infrastructure for embedded media content
- more friendly posting system, we realize many we're accustomed to the old way but for a new visitor the new one is much more familiar
- User comments that our forum software was "old-world", "from 1995" and "not deserving of it's users"
a new look that very few people really like? I feel you might be a bit presumptuous on this, but that's another discussion. I understand its a change, and we're working to get it so that it pleases everyone, so let's please try to keep the convo on the topic of changes you'd like to see. Thanks for understanding,
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syntheticpop
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Re:Forum Enhancement Consolidation Thread
2009/07/28 19:07:20
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at least we get to enjoy our FREE coffee and donuts.
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Susan G
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Re:Forum Enhancement Consolidation Thread
2009/07/28 19:08:33
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Hi Willy- Any word on these: 1. We don't get email bodies for subscriptions any longer, just links. 2. We don't get forwarded emails any longer, just links. 3. We no longer have "In reply to <name>" at the lower right of our posts. This lead to *lots* of confusion and noise on the forums. Thanks- -Susan
2.30 gigahertz Intel Core i7-3610QM; 16 GB RAMWindows 10 x64; NI Komplete Audio 6.SONAR Platinum (Lexington) x64
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Re:Forum Enhancement Consolidation Thread
2009/07/28 19:11:35
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Susan G Hi Willy- Any word on these: 1. We don't get email bodies for subscriptions any longer, just links. 2. We don't get forwarded emails any longer, just links. 3. We no longer have "In reply to <name>" at the lower right of our posts. This lead to *lots* of confusion and noise on the forums. Thanks- -Susan Yup see post #126
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Mamabear
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Re:Forum Enhancement Consolidation Thread
2009/07/28 19:56:59
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I just got a FULL post in an email. YAY!!!! Thanks Willy. That made my day. If you're still taking orders, being able to be directed back to the forum instead of back to the post we just typed is on our list too. :-) Thank you!
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Marah
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Re:Forum Enhancement Consolidation Thread
2009/07/28 20:10:50
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Mamabear I just got a FULL post in an email. YAY!!!! :) But forwards still ain't working. :( ALSO... with forwards, the form where you indicate who it should be forwarded to should be set so that it retains previously entered addresses. Currently it doesn't. This is Firefox 3-something (not the most recent.)
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Re:Forum Enhancement Consolidation Thread
2009/07/28 20:37:56
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Hi Everyone, A status update on some requests: - Message forwarding cannot easily be changed to include the post's body this is related to a security vulnerability that existed in the last version of our forum software
- Image sizing / 800 px cap :: Where the issue arises is when an image with a large width or super hi-res is posted and it knocks the whole message display out of line. We could lay down a rule about max width and hope everyone adheres to it, but I think this totally defeats the point (that Mike) brought up of posting a blown up super-helpful screenshot. Best solution for now, right-click on the image and save it so you can view it in full width. Once we establish the safest max we can bump it to, we'll bump the setting
- "Reply-To" - this single feature is actually one of the biggest sources of slow performance in the previous version. Looking into ways for getting this right still . . . stay tuned.
- the TOS and FAQ are back alive & kickin' and you can quickly jump to them now from the Forum Menu drop-down
- Pop-up/out windows. Unfortunatley there is no way to get these draggable outside of the browser without having the kind of pop-up blocker, phishing and specific browser compatibility issues we had before. <sorry>
Finally, thanks for all of your feedback thus far and sticking with us while we get your forum the way you would like it. Best,
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Marah
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Re:Forum Enhancement Consolidation Thread
2009/07/28 21:01:27
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Hi Willy. Just wondering.... Why did you choose to stay with ASP software? Isn't it possible to convert an ASP message base to something else, like vBulletin or one of the other more commonly used programs, which don't have some of these limitations and design issues. What possible advantage or reason can there be for modal reply forms... Vista-esq transparent title bars? What has actually been gained? Spam wasn't really an issue. The same lone spammer pushing the same vid conversion package struck again last night: How to use Aiseesoft HD Video Converter http://forum.cakewalk.com/tm.aspx?m=1781263 Also, not being able to forward a post, even to yourself, because of a security flaw... that's kind of hard to buy. What's so special about ASP? User forums are on the front line of marketing, second, maybe, only to the main forum site. Who is Cakewalk actually trying to market to?
post edited by Marah - 2009/07/28 21:06:57
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Fog
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Re:Forum Enhancement Consolidation Thread
2009/07/28 21:28:08
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Marah What has actually been gained? Spam wasn't really an issue. The same lone spammer pushing the same vid conversion package struck again last night: no because a few of us kept an eye on it and well as the bakers... and it got removed pretty quick normally.
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Re:Forum Enhancement Consolidation Thread
2009/07/28 22:27:03
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In the interest of keeping this thread on-topic I'll try to be brief here, but if you're dying to know feel free to shoot me a PM. Marah Why did you choose to stay with ASP software? Isn't it possible to convert an ASP message base to something else, like vBulletin or one of the other more commonly used programs Sure anything is possible but practical is a very different story. All the different forum software has its own table design, column constraints, permissions and group settings. Switching to something else would require months of database programming just to create the conversion process and then actually carrying it out would be very lengthy (To put it into perspective, 50,000 users, each with a 255 character signature, each with up to 5 stored PM's with x amount of characters in the body... oh and 1.5 million rows of posts/message activity . . ) For example, if vendor A has a limitation to the # of characters allowed by a user name that is shorter than ours that is one huge problem we'd have to deal with. which don't have some of these limitations and design issues. Every forum software has limitations and design issues, trust me on this one we did a fair share of homework on this. What possible advantage or reason can there be for modal reply forms I already sort-of touched on this, but browser compatibility & pop-up blockers are the main reasons What has actually been gained? Spam wasn't really an issue. I'd have to disagree with you on this one, lots of folks found this super irritating and it was hard for us to manage. As I already mentioned the new captcha won't prevent someone from manually logging in, but it does stop repeat spammers using macros or bots from auto-logging in. We've already seen an improvement with this so far. Also, not being able to forward a post, even to yourself, because of a security flaw... that's kind of hard to buy. To clarify - you can forward a post, but the e-mail only contains a link rather than the message body. What's so special about ASP? I guess whats so special about any web platform/technology: php, html, java, silverlight. In the case of forum software, you'll find most all are very similar what is typically the deciding factor in implementation is the database.
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syntheticpop
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Re:Forum Enhancement Consolidation Thread
2009/07/29 02:13:41
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preview option is still plagued. tried it out on another computer and a friends pc and was able to duplicate the problem i've encountered half a dozen times. firefox must not like the new forum enhancements. please add a post message button in the preview window so a user does not have to close the preview window to return to the original Reply to message screen. each time i close the preview window to return back to the Reply to message screen, the error occurs.
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jackn2mpu
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Re:Forum Enhancement Consolidation Thread
2009/07/29 07:52:10
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It's getting better (but not better looking) - full text in email notifications once again is great, as is the ability to click on a url in older (pre-update to forum software) and get the correct page. Not-so-great: occasionally when composing a reply (mostly in PM's) if I pause to collect my thoughts, or move the entry window (even though I don't click outside the entry window), when typing is resumed nothing gets shown on screen in the input window. I have to click in the entry window to once again enter text. I don't know if this is the loss of focus people are talking about. Mac with FF 3.0.12. Second is the links at the bottom of the page - while hovering over them or clicking on them from a forum page some of the links take you to a forum page, clicking on those same links from the main Cakewalk page ( http://www.cakewalk.com/) takes you to the product page. Is it supposed to do that? Another is still no 'in reply/response to' in a message. For comparison's sake, can someone post a screen capture of a past (pre-update page) forum page so we can all have a base comparison between the 2 different gui's?
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SteveJL
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Re:Forum Enhancement Consolidation Thread
2009/07/29 10:12:54
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Willy Jones [Cakewalk] Hi Everyone, Finally, thanks for all of your feedback thus far and sticking with us while we get your forum the way you would like it. Best, and here you guys were probably thinking to yourselves, "Hey, let's do it in July, it's summer (for a bunch of them), they'll be out doing stuff, probably won't even notice." (Thanks for all your efforts.)
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batsbrew
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Re:Forum Enhancement Consolidation Thread
2009/07/29 11:03:14
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everytime i use italics it gets all ballsed up.
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batsbrew
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Re:Forum Enhancement Consolidation Thread
2009/07/29 11:04:12
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let's try a few......
without....... with..... bold....... underlined....... hm.
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Marah
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Re:Forum Enhancement Consolidation Thread
2009/07/29 11:43:26
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Thank you for the reply, Willy. I can only assume and trust that you guys know what you're doing. And I appreciate that it's still a work in progress. Having the old forum links work with the new software was a very welcomed fix. Thanks for that! That said, FWIW, IMV, I find the upgraded software to be much less flexible. Whatever the behind the scenes advantages may be, the modal reply form is a major step backwards in usability. Nothing is worth the claustrophobic feeling of wanting to see something behind a window that refuses to stay out of the way and that you've already started typing in. I also don't see how this upgrade, at least so far, remotely addresses "User comments that our forum software was "old-world", "from 1995" and "not deserving of it's users" other than to reinforce it. [sigh] You know, I'm really not nearly as mean and nasty as I know I can sometimes come off. (I'm actually one of the nicest people I know! ;)) So... I'll just shut up.
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jackn2mpu
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Re:Forum Enhancement Consolidation Thread
2009/07/29 12:52:13
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Willy: I think there's a problem here that may have just cropped up today - I got an email notification of a reply in this thread you made to Marah but it's not here on the forum. Also, If I click on the url link for Marah's post in the email notification instead of taking me to Marah's post it takes me to the parent forum list for all forums. Edit for additional info: If I click on a link in an email notification from a post/thread that was sent before the recent software upgrades that resolves correctly, going to the post/thread in queston.
post edited by jackn2mpu - 2009/07/29 12:57:07
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