Once again John T you couldn't say it any better. if this happened on a regualr job ppl would be fired if it wasn't fixed n a certain time period and some serious damage control info would be put out. But what do we get???...

dahjah


Once again John T you couldn't say it any better. if this happened on a regualr job ppl would be fired if it wasn't fixed n a certain time period and some serious damage control info would be put out. But what do we get???...

guys, calm down. our digital world has become complicated and highly interlaced - if everybody in a regular job would get fired for not getting difficult issues fixed promptly, we'd be looking at 90% unemployment worldwide.
 
The thing to be upset about is the total radio silence: problem reports are not followed up, bug reports don't change status, neither cake nor roland comments on any of these things here although they regularly do over in the X2 forum.
 
 

Totally calm here. I'm still getting work done. I'm just stating the reality. I used to work for GM and when they brought out the Azteck ugly ass pc a crap the guy who gave the approval to release it got sacked as it was an utter failure. I don't want to see anyone get fired over this either. When supm was broken with a vehicle a notice was sent out. This is not just for the auto industry. When a company breaks a product many class action have risen out of them for failure to support.

I fire myself... I should have known better.

Thanks Ryan, you rock.

Thanks Ryan for stopping by, this sign of life was all that was needed.

You surely have a ton of (annoying...) things to take care of and it is really appreciated that you dropped a line to explain a little why we are waiting.

Looking farward to know what can be done.

So you're thinking that the VS update won't do too much of anything for the VS700, or just won't do too much for what you think is personally broken?

I found a new bug (X1):

I got a 100+ tracks project. On most of the audio tracks I can't select the EQ or Tube via the VS700c. I have to investigate further why though. Never seen this before.

Probably it's because I 'merged' 2 projects into one (which I have never done before, and it didn't even work that well - VSTs were not inserted, only tracks, although I dragged the project file into the second project. Also my network solution [Vienna Ensemble Pro] seemed to 'see' those lost VSTs, as if they were 'registered', but the were nowhere to be seen in Sonar).

Ok, that's a whole different story. But fact is: I can't select the EQ on certain audio tracks. Which kind of fits the whole ProChannel+VS700c fiasco.

Hmmm.... it is supported in X1. There may be some bugs, but it's not true to say it's unsupported.

What we have here is another case of software outrunning hardware. New versions of Sonar, new version of Windows. That's quite a bit of software to hardware rewrite and driver rewrite. Who's first? What's more important? Get it done, I, I, Me, Me, Mine. I'm still waiting to see a list of what doesn't work in X2. Is there one?

Jeepers Crg.... are you serious? Wow...? I have no doubt you do not have X2 and a 700C under the same roof where you live.

Regarding the issue of 'supported'....My impression of unsupported refers to the fact that when X1 was released the 700C no longer functioned accurately as it did with the software X1 was replacing (8.5.3). X1 was THE upgrade path offered. Better described as a quantum shift possibly?

These functionality concerns while noted by Cake & Co. were not entirely resolved and in fact still are not (to my knowledge) so therefore the 700C is not supported under X1... as I personally see it. To my way of thinking based on experience in a service related industry, this is evidence of 'non'-support. The issues still exist and....how long has it been? It would not be wise to think any surface issues for specific to X1 are going to get attention IMO. 

Put it this way....if you were running a commercial facility relying entirely on X1 and you had an issue with controller support, how hopeful would you honestly be of resolution right now?

No biggy as X1 is yesterday's newspaper as we are up to X2.

Cheers.

Jeepers Crg.... are you serious? Wow...? I have no doubt you do not have X2 and a 700C under the same roof where you live.

 
I never said I had X2. What's your list of problems with X2 and the V700C?
Did X1d resolve issues with the V700C?
If I was running a commercial facility I would keep using what works.
I have yet to see a list.

The VS-700 works with SONAR X1. There were some initial compatibility issues but by no means did they make the software and hardware incompatible with one another. A new feature not being implemented is frustrating, but it doesn't make all of the other features non-usable. I even addressed a lot of the actual specifics as to what was broken to some of you folks in this same thread previously here: http://forum.cakewalk.com/fb.ashx?m=2456625

After this point, we released SONAR X1d which resolved a lot of functionality. Read the list of updates: http://www.cakewalk.com/S...reader.aspx/2007013277

One of the suggested things that some of you guys are saying we broke in X1d is the slow screen refresh. While I have spoken at length with many of you about how it could be improved, it hardly makes the software and hardware incompatible. This is really a stretch. I've also addressed several times the exact reason for the slight delay and why this is the case since X1d and the introduction of ProChannel modularity.

There are a few issues with SONAR X2 that we are looking at (as I've mentioned with my first post). I think the issues with ProChannel modularity on the surface are frustrating. I think we should keep this topic on track, which is about the VS-700 compatibility with SONAR X2. 

A vast majority of the posts I'm reading and PMs I've received have a lot to say about Cakewalk and Roland (such as asking the names of product managers, suggesting firing people, etc.) and very little to say about what is working and what isn't working with the unit and SONAR. You guys are welcome to express frustrations, opinions etc... but I think for the purpose of this thread it makes sense to keep the topic on track since ultimately that will be the most helpful for Cakewalk, and also for other users.

Side note, Zo, unfortunately I don't have a stand-alone installer for the VS-700 control surface plug-in X1c. If you use this component, it will re-introduce several bugs that I've addressed in some of my linked posts above. It will not be fully functional with SONAR X2. You can manually swap this component out with the one from the SONAR X1b installer but that would be the way to get that component.

"A vast majority of the posts I'm reading and PMs I've received have a lot to say about Cakewalk and Roland (such as asking the names of product managers, suggesting firing people, etc.) and very little to say about what is working and what isn't working with the unit and SONAR." - for the record, I'm as annoyed as anyone about the v700 issues, and haven't hesitated to say so. But this kind of stuff makes me cringe. The sheer rudeness and willingness to make technical problems personal is jaw-dropping at times on these forums.

The big one (as mentioned over and over Crg ) is the lack of integration surrounding the channel strip control. Under 8.5.3 this area was functional and made the workflow excellent. This is not the case any longer and obviously pro channel has a large bearing here.

 
Can you show me where you listed those problems Mully? I don't see them.