deleted because I was wrong

Board member Shambler in another thread just said he just got the e-mail from Sweetwater. Hopefully not too much longer until it's up on CW store. I want to do the monthly payment system.

deleted because I was wrong

bapu

Andrew Rossa [Cakewalk]
If a customer pays for one month and then cancels or fails to pay, the program reverts to demo mode. If they complete 12 months, they no longer have to pay monthly and keep everything they received. They won't get any more updates though unless they opt back in and they'll have to complete another 12 months. 
 
Basically, our idea here is that if customers are getting value every month and real features and useful content, they will be happy. Happy customers is really what we want.

Andrew seems to contradict himself.

No, notice "unless they opt back in" imply "they" have opted out first (after 12 month).

I have more actual question:
 
From which date the membership starts, if let say we get it today:

1. from 21.1.2015, 21:00
2. from 21.1.2015. 00:00
3. from 1.1.2015

In other words, what it the "granularity" for membership, hours, days or month?

bapu

Andrew Rossa [Cakewalk]

mettelus
My concern with "membership" is this situation... say someone upgrades at the 6 month point (like July) with say 3 patches released... 1) I would presume that the patches are included in the upgrade for them? and 2) if they pay-by-month and only buy one month, they now have (for $50) what loyal customers just paid $100 (or $149 for the one-time upgrade) for. Since one "gets to keep" what they paid for, this new marketing strategy is confusing (to say the least).
 
I have never seen a company "retroactively" charge for patches... so the above situation is concerning to ponder.

If a customer pays for one month and then cancels or fails to pay, the program reverts to demo mode. If they complete 12 months, they no longer have to pay monthly and keep everything they received. They won't get any more updates though unless they opt back in and they'll have to complete another 12 months. 
 
Basically, our idea here is that if customers are getting value every month and real features and useful content, they will be happy. Happy customers is really what we want. 

Andrew seems to contradict himself.

No contradiction.  Think "rolling 12 months"

Hi Guys,
Does anybody at Cakewalk know the process of updating Sonar from the "Steam" version of Cakewalk Producer?
 
Thanks,
 
Steve Carter

bapu

rfreeze
No contradiction.  Think "rolling 12 months"

That would be great if that is actually how it works for monthly pay customers.

It's the only thing that makes sense in my twisted mind once somebody goes beyond 12 months of continuous "enrollment".  The keys are "12 months" and "consecutive".
 
Otherwise you get the oddball scenarios folks were asking about earlier, such as:
1.  I start Jan15
2. You start Jul15
 
It's now Jul16 and we've both stayed current since our respective start dates.  We both stop Aug16.  Which of us gets which version(s)?
 
Remember, there isn't an annual version.  There are "continual" releases ...

Yeh. I meant west coast ... . But what time does it go on sale?

"
In the cold
I drew the blade across my wrist
To see how it would feel
Looked into the future
There was nothing to reveal
For we were just the product
Of the ever spinning wheel

Round and round we go
Round and round and round we go
"
The Strawbs    a great group from  far far ago, long long away.

JoseC.
As I see it:
1. You pay 12 months membership or full license upfront, you own the license forever.
2. If after 12 months you renew membership or (if you payed upfont) start paying monthly, you get upgrades, and they are yours, forever.
3. If after, say, 19 months membership, you cancel it, you own everything you received, forever.
4. If after cancelling you acquire membership again, say, 5 months later, you receive those 5 months worth of updates, BUT you do not own them, so:
5. If you cancel membership again before you pay 12 months or the price of a full license UPGRADE ($199 or so), you roll back to the point when your initial 19 month membership ended, but:
6. If you do pay for those 12 months, everything you receive until the next time you let your membership expire is yours, forever.

Well presented JoseC

I cannot fo to bed. SOMEONE is wrong on the internet.
(and it may be me)

 
 
It's only fair and practical to insist on 12 consecutive monthly payments.
 
If you were able to drop out for a month here and there, and then get back on the payment ladder at the same point, it would encourage those of us who don't use the program frequently or commercially to deliberately organise our projects and workflow to just pay for a month here and there when we required the latest features in the software.
 
Say for example, that providing you have a permanent licence for a reasonably recent version of SONAR, in the current model there's nothing to stop you from doing all your tracking and basic MIDI work on that older version. If you organise your workflow carefully, what's to stop you signing up with a single monthly payment to the very latest SONAR Platinum to mix all those projects, being able as you would, to take full advantage of all the cool features. After a month, you stop your payments and revert back to 'preparing' the next batch of products in X3, for example. In 4 or 5 months time, you simply pay another month and so on.
 
Under these circumstances, which as far as I can tell is completely legitimate, I think it would be completely unfair for someone following this method to keep the latest version of the software after they've maybe paid 12 separate monthly payments over what might be 3 or 4 years, or longer.
 
 

OK, I just realized that 
 
I AM WRONG
 
WRT 18 consecutive month payments, the first 6 months was just a "rental" if CW want to see it that way, it's their prerogative. The last 12 months does indeed complete a membership and the user is entitled to all of the software to that point if the opt out.
 
I was viewing it as start on day one. CW is looking at "on the 18th month did I have 12 months of consecutive payments?".