AnsweredLockedIntroducing the new SONAR: New lineup, new features, plus membership

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Grem
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 17:23:48 (permalink) ☄ Helpfulby bapu 2015/01/21 17:26:56
And Bapu, you didn't have to scream. We knew it already!! : )

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bapu
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 17:26:00 (permalink)
It will be interesting to see if CW would allow this scenario.
 
Purchase on Mar 1 full up front. On Feb 28 2016 I see some cool feature is "announced" for delivery in March (the Talent Button). I pay for a month on March 1 2016. The feature (Talent Button) is delivered on March 31 2016. I opt-out on April 1 2016.
 
Do I get to keep the Talent Button forever? 
 
Of course I would think that if I purchased a month on > March 1 1016, I am an opt-back-in and I need to pay 12 consecutive months to get to keep the Talent Button.
bapu
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 17:28:21 (permalink)
Grem
And Bapu, you didn't have to scream. We knew it already!! : )

Sorry I was so excited to say I was rong
scook
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 17:28:23 (permalink)
Don't worry about it. Contact sales and get them to set you up for automatic annual renewal
drewfx1
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 17:29:43 (permalink) ☄ Helpfulby bapu 2015/01/21 17:30:40
bapu
It will be interesting to see if CW would allow this scenario.
 
Purchase on Mar 1 full up front. On Feb 28 2016 I see some cool feature is "announced" for delivery in March (the Talent Button). I pay for a month on March 1 2016. The feature (Talent Button) is delivered on March 31 2016. I opt-out on April 1 2016.
 
Do I get to keep the Talent Button forever? 
 
Of course I would think that if I purchased a month on > March 1 1016, I am an opt-back-in and I need to pay 12 consecutive months to get to keep the Talent Button.




So in your scenario on April 1, Sonar would tell you you have "no Talent"?
 
(sorry )

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bapu
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 17:30:17 (permalink)
bapu
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 17:30:58 (permalink)
drewfx1
bapu
It will be interesting to see if CW would allow this scenario.
 
Purchase on Mar 1 full up front. On Feb 28 2016 I see some cool feature is "announced" for delivery in March (the Talent Button). I pay for a month on March 1 2016. The feature (Talent Button) is delivered on March 31 2016. I opt-out on April 1 2016.
 
Do I get to keep the Talent Button forever? 
 
Of course I would think that if I purchased a month on > March 1 1016, I am an opt-back-in and I need to pay 12 consecutive months to get to keep the Talent Button.




So in your scenario on April 1, Sonar would tell you you have "no Talent"?
 
(sorry )


LSHMCOMN

I'm thinking they already know that now.
DrLumen
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 17:39:20 (permalink)
I also hope it is not ridden with beg screens. For example, I let a version (year) lapse and efx and instruments populate at each phone home that prompt for membership renewal if I view or I try to use them. I have enough trouble keeping up with the various instrument packs and/or sounds without them being populated by unworkable and, essentially, sales ads.

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mdages
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 17:47:18 (permalink)
bapu
 I pay for a month on March 1 2016.



You can't subscribe only for one month. You have always to buy 12 months membership and you have to pay them in once or in monthly installment. If you cancel your payment during the contract period, you fall back to the level of the beginning.
The Sonar membership is a simple 12 month contract with only two payment options.
 
_Markus
ChazEd
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 17:53:25 (permalink)
I see people mention "return to demo mode", but how it will work?
 
How Cakewalk will know if someone stopped paying?
 
Will Sonar act like a reverse stopwatch?
 
Some people said Sonar will not phone home, so for upfront payment membership maybe a date check by the app itself is enough.

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jm24
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 18:13:58 (permalink)
Now I understand the purpose of this fred is to help Bapu increase he post/thread count.
 
It was one of the only ways he could contribute to the sonar forum without having the fred moved to the coffee house, where obscurity flourishes.
 
((((
oooo!!
"where obscurity flourishes"
That is a phrase to ponder.
I love knowing how to type without looking at my fingers.
))))
azslow3
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 18:21:44 (permalink)
mdages
You can't subscribe only for one month.

Sure you can. That is why monthly payment exists. But you can use it for this one month ONLY. 12 monthly payments make it permanent, but that is a kind of third option.
 
ChazEd
How Cakewalk will know if someone stopped paying?
 
Some people said Sonar will not phone home, so for upfront payment membership maybe a date check by the app itself is enough.

I will not dig 45 pages for CW statement, but as I remember:
* till you have 12 continuous payments, you get version which goes online monthly (or offline reauthorize monthly)
* once you have 12 continuous payments or up front, you have another version which does not force you to reauthorize monthly (but you can go online to get updates when/if you want)

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YouDontHasToCallMeJohnson
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 18:24:31 (permalink)
Get the discount     : 149
Payment plan:        :  15 / month   180   the same as the old upgrade price
Rent/buy new copy :  50 / month
 
Lots of great options.
 
Say I want to use Sonar at a remote location, and/or at a studio that does not have it. I can "purchase" a new license for $50 per month, use as needed, and delete when finished.
 
CW benefits, I benefit, the project benefits, the client benefits.
 
Way cool!
 
 
 
post edited by YouDontHasToCallMeJohnson - 2015/01/21 18:30:55
Paul P
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 18:26:56 (permalink)
 
On a different note, I see that the price for the new Sonar is the same in US$ or Canadian $.
 
This is not the case for other items in the store.  So a deal for us up here in the arctic.
 
 
 

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ChazEd
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 18:28:19 (permalink)
ChazEd
How Cakewalk will know if someone stopped paying?
 
Some people said Sonar will not phone home, so for upfront payment membership maybe a date check by the app itself is enough.

I will not dig 45 pages for CW statement, but as I remember:
* till you have 12 continuous payments, you get version which goes online monthly (or offline reauthorize monthly)
* once you have 12 continuous payments or up front, you have another version which does not force you to reauthorize monthly (but you can go online to get updates when/if you want)




Ah, understood. Thanks!
 
I've missed all this info (long thread, me bad english).
 
I'm pretty sure I'll pay upfront, but I just wanted to know how it will work.
 
Again, thanks!

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Andrew Rossa
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 18:28:24 (permalink) ☄ Helpfulby joel77 2015/01/22 00:16:29
lludwick@nyc.rr.com
I believe it works this way:
 
If you do 12 monthly payments or a single lump sum for the 12 months and then quit at the end of those 12 months, you keep everything up until the day you quit.
 
So let's say you quit and then come back 3 months later on a monthly payment plan. On your first payment, you get all the content and fixes as of the day of this first monthly payment. Then let's say you go on paying for 6 months more, but then decide not to make any more payments. Your software reverts back to the last state it was in where you have completed a full 12 month payment.  That is to say it does not go back to the day you started paying monthly again, it goes back to 3 months before that where your membership has lapsed after a 12 month payment.
 
This is easy for CW to manage because when you complete 12 months they record the date. If you come back even 2 or 3 years later and get the latest version but do not complete the new 12 months of payments then the software reverts back to the old 12 month paid date it has on record.


This is correct. Now if you go 18 months consecutively for example, and then decide to quit, then you keep everything you received for the 18 months. You don't have to do another 12 months (in this case 24 months), another bonus for keeping the membership going. But let's say you renew again 1 year later, you will get the latest version and need to keep the membership for 12 months to keep everything you got on the date of your new renewal. If you opt out after a few months, you will have to rollback to month 18 build. The reason for this is so that customers can't opt out for a year, update for one month and cancel and get everything that's been released in the year they were away. Hope that makes sense. 
Andrew Rossa
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 18:29:43 (permalink)
Paul P
 
On a different note, I see that the price for the new Sonar is the same in US$ or Canadian $.
 
This is not the case for other items in the store.  So a deal for us up here in the arctic.
 
 
 


That's our set price moving forward. So yeah it's a good deal right now. We'll be updating prices for other products in the coming weeks. 
YouDontHasToCallMeJohnson
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 18:33:45 (permalink)
Paul P
 
 So a deal for us up here in the arctic. 




Tundra dwellers need all the joy they can get.
bapu
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 18:35:16 (permalink)
Andrew Rossa [Cakewalk]
lludwick@nyc.rr.com
I believe it works this way:
 
If you do 12 monthly payments or a single lump sum for the 12 months and then quit at the end of those 12 months, you keep everything up until the day you quit.
 
So let's say you quit and then come back 3 months later on a monthly payment plan. On your first payment, you get all the content and fixes as of the day of this first monthly payment. Then let's say you go on paying for 6 months more, but then decide not to make any more payments. Your software reverts back to the last state it was in where you have completed a full 12 month payment.  That is to say it does not go back to the day you started paying monthly again, it goes back to 3 months before that where your membership has lapsed after a 12 month payment.
 
This is easy for CW to manage because when you complete 12 months they record the date. If you come back even 2 or 3 years later and get the latest version but do not complete the new 12 months of payments then the software reverts back to the old 12 month paid date it has on record.


This is correct. Now if you go 18 months consecutively for example, and then decide to quit, then you keep everything you received for the 18 months. You don't have to do another 12 months (in this case 24 months), another bonus for keeping the membership going. But let's say you renew again 1 year later, you will get the latest version and need to keep the membership for 12 months to keep everything you got on the date of your new renewal. If you opt out after a few months, you will have to rollback to month 18 build. The reason for this is so that customers can't opt out for a year, update for one month and cancel and get everything that's been released in the year they were away. Hope that makes sense. 


As I admitted previously in this thread I was wrong. I was assuming the first 12 months constituted a completed membership. 
benvenisti
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 18:42:37 (permalink) ☄ Helpfulby pentimentosound 2015/01/21 18:45:04
Released go get it......... 
 
 
 
Paul P
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 18:44:48 (permalink)
Andrew Rossa [Cakewalk]
This is correct. Now if you go 18 months consecutively for example, and then decide to quit, then you keep everything you received for the 18 months. You don't have to do another 12 months (in this case 24 months), another bonus for keeping the membership going. But let's say you renew again 1 year later, you will get the latest version and need to keep the membership for 12 months to keep everything you got on the date of your new renewal. If you opt out after a few months, you will have to rollback to month 18 build. The reason for this is so that customers can't opt out for a year, update for one month and cancel and get everything that's been released in the year they were away. Hope that makes sense. 



It seems to me this encourages people, once they're reasonably happy with what they've got (and have done at least 12 months), to stop making payments until the next big thing turns up.  Then start again for at least 12 months.  The hole could be pretty big if nothing of real merit comes along for a while.
 
There has been mention of a discount for renewing one's sub  membership, but it seems to me that you could get the discount and still jump off the wagon a few months later keeping everything to that date.
 
Are we really going to see great new things every month ?
 
 

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benvenisti
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 19:22:43 (permalink)
JRR Shop Customers Check your accounts for your download link.....
Andrew Rossa
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 21:10:30 (permalink)
Paul P
Andrew Rossa [Cakewalk]
This is correct. Now if you go 18 months consecutively for example, and then decide to quit, then you keep everything you received for the 18 months. You don't have to do another 12 months (in this case 24 months), another bonus for keeping the membership going. But let's say you renew again 1 year later, you will get the latest version and need to keep the membership for 12 months to keep everything you got on the date of your new renewal. If you opt out after a few months, you will have to rollback to month 18 build. The reason for this is so that customers can't opt out for a year, update for one month and cancel and get everything that's been released in the year they were away. Hope that makes sense. 



It seems to me this encourages people, once they're reasonably happy with what they've got (and have done at least 12 months), to stop making payments until the next big thing turns up.  Then start again for at least 12 months.  The hole could be pretty big if nothing of real merit comes along for a while.
 
There has been mention of a discount for renewing one's sub  membership, but it seems to me that you could get the discount and still jump off the wagon a few months later keeping everything to that date.
 
Are we really going to see great new things every month ?
 
 


If I had a quarter for every time I answered this question, I'd have enough for next year's renewal :)
 
Yes, you get to choose if you want to renew and yes we have to keep offering you value every month so you stay onboard. This is a good thing for SONAR and customers.
 
 
Paul P
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 21:41:14 (permalink)
Andrew Rossa [Cakewalk]
If I had a quarter for every time I answered this question, I'd have enough for next year's renewal :)
 
Yes, you get to choose if you want to renew and yes we have to keep offering you value every month so you stay onboard. This is a good thing for SONAR and customers.



Thanks !
And I promise not to ask you again
 

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annifarkle
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 22:21:46 (permalink)
I  subscribed to Platinum today. I have Sonar X3e and my question is this: Do I have to download and reinstall everything I already have? Or can I just download Platinum and the new toys? I can't figure out which option in the command center contains the new stuff (other than Platinum). 
 
Oh second question- Does Platinum install over 3X or should I install it separately? 
tKx5050
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 22:47:50 (permalink) ☄ Helpfulby annifarkle 2015/01/22 00:04:02
If you have X3e Producer already installed you just need to install the basic Platinum, Anderton Collection, and possibly the help/tutorials if you want them to be local.
 
No, it doesn't overwrite X3.
post edited by tKx5050 - 2015/01/21 23:14:54

Steve
 
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Sweet Tooth
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 23:11:32 (permalink)
Is there a direct link to try out Demo mode?
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 23:21:10 (permalink)
I do not believe the trial version is available at this time.
benvenisti
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/21 23:21:35 (permalink)
Platinum First impressions.
 
Platinum downloaded quick from Command Center. I like the Command Center. Maybe because I now associate it with the Addictive Drum freebies! (Worth more than I paid for Platinum!). Command Center had all my products. After  a product is installed the icon turns from red to green. I already had Addictive Drums 2 but I went ahead with AD2 Producer and the product key. I fired up XLN Installer, registered it and got 3 AdPaks and 3 Producer Paks. Not sure if I should have only gotten 3 total. It looked like I could have gotten 9 but the last 3 did not go through. I tried again (feeling like a thief) but no go. I'm not complaining. The free stuff alone was worth the price of admission.
 
Installed Melodyne. Found existing version. Assumed it was the same because I was prompted for Repair, Modify or Uninstall. I bailed out.
 
Rapture found itself and did not install.
 
Dimension Pro re-installed with no option to bail out. It looks fine. Maybe it was updated, I don't know. I thought I had the latest installer.
 
Overall, no problems with installs.
 
Fired up Platinum. Checked preferences. Didn't pick up my preferences from X3e. Not a big deal... read on.
 
Had to set Audio Drivers. It picked up ASIO4All for my MOTU 828 Mk II but the ins and outs were not correct and the correct ones were greyed out. No big deal because every Xx (or Cantabile or Overture or Finale) I installed did the same thing. I just revert to  WDM and re-profile then set it back to ASO4All and all the ins and outs are selectable again.
 
Had to select MIDI ports.
 
Had to add VST folders other than Cakewalk defaults. Rescan. All 390 loaded no problems. (Yes I have dupes, one day I'll search for them - been saying that for 20 years. I don't notice anything broken.)
 
Had to add Control Surfaces.
 
Again, no big deal.
 
Exited and restarted. It rescanned VSTs which understandably took a bit. Opened a project. Just had to reset the outs from the Master because of the ASIO/WDM MOTU issue. It loaded up about the same as X3e. Everything was there just how I left it in X3e.
 
Browsed briefly through the workflow without getting too deep in the new stuff and it was silky smooth. Seems a little quicker than x3e  but I'm only going by feel and not stats.
 
X3e is still there and the project loads but I have a feeling I'm not looking back.  We shall see once we all explore the new frontiers....
 
PS: Looks like the first update came out already. It was for the Anderton FX Chain Collection. It looks like when there's an update the product shows a yellow icon (instead of green - installed or red - not installed). I haven't checked out the collection yet so I don't know firsthand why the update but I do have to say that the Command Center doesn't seem to affect the latency. I usually need to shut down WiFi but I haven't and had zero issues. (Of course I'm not browsing or using email).
 
 
 
 
post edited by benvenisti - 2015/01/21 23:40:43
YouDontHasToCallMeJohnson
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Re: Introducing the new SONAR: New lineup, new features, plus membership 2015/01/22 00:18:05 (permalink)
annifarkle
I  subscribed to Platinum today. I have Sonar X3e and my question is this: Do I have to download and reinstall everything I already have? Or can I just download Platinum and the new toys? I can't figure out which option in the command center contains the new stuff (other than Platinum). 
 
Oh second question- Does Platinum install over 3X or should I install it separately? 


 
Never uninstall a previous version.
 
Install Platinum into a new folder, which should be sorta automatic.
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