Oh I'm one that's received plenty of help AT. I'll never complain about the support aspect ever man. I can't tell you how many times Sonar suppor has contacted me just because I posted something in the forum. Those guys we see on here all the time....I'd never say a bad word about any of them. I just think there may be some things going on that they have no control over and have to bite their tongues about. I'll admit to some of the things you mentioned though.

Yearly updates: Yep, I'd rather wait 2-3 years for more solid stuff and would pay more for it if it came to that. I don't mind waiting. What I do mind waiting for...is something that I paid for that is not consistent with how I use it on my machine...or like you mentioned bugs " some have been around for a while (OK, a long while)." I think that phrase there says it all brother, don't you? Let them go one relelease.....2, 3, anything more....unacceptable in my opinion no matter whos side you take.

Year and a half to update: I welcomed this and hoped it would make a difference in the bugs we'd see. Have you looked at the bugs that have been fixed from X1's initial patch release to now? Just sit back and read them all and then compile them into one big word document. This isn't a bash on Cake, honest....I'm being a human being writing about what I see and experience bro. It's obvious to me, that for how some of us use this program, a year and a half wasn't long enough. Seriously...go and read all the bugs fixed in all the patches. I give credit to the Bakers for the patches, for them being here and helping us as well as listing the bug fixes. But it doesn't remedy the problems that took over 6 months man.

Having to pay: Unfortunately, in the software business...if I am unhappy with something, I'm stuck with it. I would have returned the initial release of X1 if I had the chance. But because I couldn't, I dealt with it....I watched and waited, I hoped...I forced myself to like it when I knew it wasn't my thing...but I paid for it, what else could I do? I vented a few times...this is human nature. Then, after all this time to get it working consistently....there's this update that seems cool, but to charge for it after all we've been through? It's just hard to accept for me. Especially at $50. Then what, X2 comes out in January and it's another $100 or $180 or something? I've noticed something about Sonar. When they do a major change, it takes about a version or 2 before it's rock solid. I saw this with Sonar 1 which was horrendous for me. Yet Sonar 2.2 was perfect. I stopped using Sonar until Sonar 5 because I had Wndows 98 at the time. When I got XP, I bought Sonar 5 and it was perfect. Sonar 6, pretty messed up for me...Sonar 7 was along the lines of 6 for me. Not much difference, yet fairly stable. Sonar 8, totally jacked until 8.3 luckily and Sonar X1....well you know the story there.

I'd never expect anyone to give me "Everything for free" but for example, when 8.5 came out...we got a nice little price break on it. I don't know why that was...but I thought in my mind initially it may have been due to such a rocky release with 8.0. Whatever the case, I think we're in that same boat in a sense now but with things here that are more annoying than show stoppers. Then again, it all depends on how you use the program and what your needs are. Losing some of the stuff I was used to in 8.5 or in previous versions....is tough to handle at times. Not being able to customize to what works for me bothers me where in previous versions, you could go nuts with just about everything. 

I think you summed it up as the forums being a place to vent our frustrations. Any of us can have a bad day and blame Sonar for it...but at the end of the day, we keep coming back. The day we stop venting our frustrations is the day we moved on to another DAW only to vent our frustrations on their forum. It's all human nature bro. :)

-Danny

Ryan Munnis [Cakewalk
]

ampfixer

Ryan Munnis [Cakewalk
]
SNIP
...

That's great news. I'd say more important than anything in months. Let's have the Pro Channel patch - TODAY.  I'd like to start using it again.

No need for a patch to use it. If you unfortunately run into it (it's extremely hard for me to reproduce), try doing this:


1) In ProChannel's GUI click the Load Preset icon
2) Locate the "Misc - Full Reset.pcp" file (this should be at C:\Cakewalk Content\SONAR X1 Producer\ProChannel Presets)
3) Select it and click [Open]


At that point, your modules will hopefully engage. Works for me.

Does that, like, reset all your PC settings so you can start all over again, or something?


best regards,
mike

I'm in.

MUSE


OK my proposal to Cakewalk is that they release a $29 Expansion for Studio with the enhanced browser features, notation export and Soundcloud support but without the Producer only things like the channel strip etc. I think it's a fair compromise and I'd be willing to pay for that even if I do think the browser features are really just fixing a limitation that should not have been there in the first place. 

+1 
This would be a smart move for Cakewalk. 

.I watched and waited, I hoped...I forced myself to like it when I knew it wasn't my thing...but I paid for it, what else could I do? I vented a few times...this is human nature.

Starting to see the business plan?

Ryan Munnis [Cakewalk
]
The good news though, is that a helpful forum member that was running into this actually contacted Tech Support. We worked together and he provided me with tons of details regarding why ProChannel would intermittently not process audio for him. After about a week of trying to reproduce it myself since then, I actually can reproduce it repeatedly on a few of our test machines.

I've spammed QA and Dev's inboxes since then. It's much easier to get to the bottom of this stuff when we're given a fair chance. ;)

EDIT: I should add that this is light humor. I'm totally thrilled to have a recipe to reproduce this so that we can take the workload of you folks trying to convince us it's real.

 
Ryan: Until the fix is released (not just within expanded, but also for those that don't want to upgrade yet) do you mind sharing the recipe so some of us can avoid it? Looks like Danny had it three times this week - and I stopped using PC a couple months back when this started happening to me. (Full Reset is NOT an option, so I just don't use PC anymore)

Mod Bod (to the crowd) "Don't Fear The Reaper"

OMG:

With SONAR X1 Producer Expanded you will be able to:
Buy new modules like the PC4K S-Type Expander / Gate

I buy an add-on so that I can buy other add-ons?  That is awesome!!!!!!

So being able to buy plug-ins for Sonar X1 is a big deal to the users? Hasn't this been around for ummmm...8+ years? Should this really be called X1 expanded? Maybe it should be called, Cakewalk Plug-in packs?

Spencil Splodge


Yes, they're very good at dangling that carrot - I guess I'll end up upgrading to this regardless of whether I really need it or not. 

Cakewalk, why do you have to be so good at selling stuff?  Just browsed over the 'Expanded' literature and already I feel I should have it...  damn your marketing abilities

Thanks for the compliment on our marketing prowess! However, as we are human beings and (thankfully) not synthetic marketing machines, and as such we sometimes make mistakes. I made two such errors in statement here that I'd like to ratify ...

First, Expanded's ProChannel is limited to one instance of each module. IOW, you can have EQ, Comp, Gate, Softube, and Tube Sat all in the same ProChannel, in any order you want. However, you cannot have two comps, two EQs, etc. 

Second, although we are absolutely committed to continue making X1 the very best DAW it can be, we have no time table on when the next free patch is going to be (X1d, X1e, etc.). Don't get me wrong, I'm not saying that it won't happen, I'm just saying that its not going to be released alongside Expanded and its probably not going to come right around the corner, either.

Sorry for the confusion and I hope my explanation above make sense. Any questions, feel free to ask.

SP

pbognar

sergiobklyn


SONAR X1 Expanded now supports Music XML, the universal digital sheet music interchange and distribution format. The Staff View has direct Music XML export integrated right into the view.

I wonder how it will export a score with triplet rests.

Thanks - first laugh I've had since reading about Sonar X1 Notation Expanded.  

You've never read any of Mic McQ's threads?


They're hilarious!
(or are they?)

jabdo56

Mod Bod


. . . but most of my time is beginning to be spent in Reaper.
 
 
 

I'm getting there real quick.

In the interest of fairness, Reaper has its own set of issues. I know this first hand.

sergiobklyn

OMG:

With SONAR X1 Producer Expanded you will be able to:
Buy new modules like the PC4K S-Type Expander / Gate

I buy an add-on so that I can buy other add-ons?  That is awesome!!!!!!

Yeah, that's kind of funky.

Native Instruments gave users a free update to Guitar Rig Pro 4 that gave you the option to add individual effects. Which by the way, they gave users that quite a while back and the only add-on I've seen for it so far has been that Vintage Compressor add-on pack. At first I thought they were going to have something like a store where you could buy a Phaser, Chorus, Delay, Distortion, Amp sim, for say $10 ~ $15 each ... but so far that hasn't been the case.

dgrm44

jabdo56

Mod Bod


. . . but most of my time is beginning to be spent in Reaper.
 
 
 

I'm getting there real quick.

In the interest of fairness, Reaper has its own set of issues. I know this first hand.

I don't think I've come across any DAW that did not have some issues of one sort or another...

ampfixer

Seth Perlstein [Cakewalk
]

Thanks for the compliment on our marketing prowess! However, as we are human beings and (thankfully) not synthetic marketing machines, and as such we sometimes make mistakes. I made two such errors in statement here that I'd like to ratify ...

First, Expanded's ProChannel is limited to one instance of each module. IOW, you can have EQ, Comp, Gate, Softube, and Tube Sat all in the same ProChannel, in any order you want. However, you cannot have two comps, two EQs, etc. 

Second, although we are absolutely committed to continue making X1 the very best DAW it can be, we have no time table on when the next free patch is going to be (X1d, X1e, etc.). Don't get me wrong, I'm not saying that it won't happen, I'm just saying that its not going to be released alongside Expanded and its probably not going to come right around the corner, either.

Sorry for the confusion and I hope my explanation above make sense. Any questions, feel free to ask.

SP

I find the highlighted statement to be disturbing so I want to ask for some clarification. It's easy to misinterpret a person online.

Does this statement mean that even though the expansion contains fixes to underlying systems in X1 Producer, getting those fixes out to registered users of X1 Producer will be taking a backseat to the launch of these new revenue generating improvements?

Please tell me I'm wrong Mr. Perlstein because that is not good for long term customer retention. Please believe me I mean no disrespect, but if true, then I would feel a bit insulted as a person that is already supporting your company. Software & Hardware.

Expanded is really all about features, not about fixes, although it might contain a few. I'm really not sure on the timetable for patches down the road, so I can't really comment with certainty to your question.


SP